1. In-Clusion provides involved, Interim Change Management for production
environments within Food and Pharmaceutical companies in a period where a turnaround
is required.
Expertise A seasoned people manager with 25 years of relevant experience
within high-end Food and Pharmaceutical production companies.
Led several reorganisations, and knows how to include a team in the
evolution process to increase output and ownership. Thorough
knowledge of cGMP, technology and Lean & Six Sigma techniques.
Services My Change Management approach is:
 Leading the team and the individual member to manage “the
expectations”.
 Debottlenecking the process on logistical or technological
aspects.
 Align the organisation to an LEAN process model (workflow).
 Introduce de Lean basics, 5S, Kanban etc and grow acceptance
and ownership in the organisation.
 Align the process and procedures to the current GMP
standards. (eudralex 4, ISO 9001/HACCP)
 Performing Risk Assessments on Industrial Hygiene, Product
Contamination (HACCP) and Ergonomics.
 Pre-Auditing VWA / FDA inspections in production.
Assignments My customers are medium size production-sites and large scale
process departments, in the “high end” Food and Pharmaceutical
industry.
Information Would you like to know more about where In-Clusion could be of
advantage for your organisation?
Please contact me for free consultation at.
info@in-clusion.nl or at +31 627097901.
1
In-Clusion Interim ChangeManagement & Consultancy.
De Scheifelaar 34, 5463HL Veghel, TheNetherlands,
+31 6 270 979 01
www.in-clusion.nl
KvK 57297509

2. In-Clusion.
Lex van Grunsven is the founder and owner of In-Clusion.
Career
A people manager with +25 years of experience in leading production teams to greater
performance. A seasoned leader who can communicate with all levels in the organisation.
Has led a production plant, production departments , project management teams, process
technology and maintenance teams in 5 different companies, so is a person with
multidisciplinary skills. Interested in People, able to manage by “inclusion”.
The combination of management competencies and experience, leadership, soft skills and
more than adequate business knowledge has proven to be a successful mix.
Key achievements
 As Interim change manager: March 2013 –July 2014
Leading a reorganization within a Pharmaceutical Company.
Increased OEE by 15%, reduction of customer complaints over 50%, OTIF from 60%
up to 95%. Introduction of a flexible 3 shift structure in agreement with the works
counsel. Reorganize operations (-17 FTE).
Introduce several Lean techniques (Kanban, Gemba, Andon, Optimum settings,
Smed and autonomous maintenance.
Succesfull Audits (DHA, customers) with no major findings.
 Leading a reorganization (2010-2012) whereby I integrated two production
departments into one operational unit. During this transformation I was able to
harmonise the production processes, and redesign the flow to one logistic process
with improved performance. The end result was a production plant with 110 FTE
and a gross revenue of over 400 million euros. The right first time%, improved from
96% to 99,8%. The Work in Process reduced by 25%. In 2011 this plant had a
successful inspection by the FDA and DAH.
 Introducing flexible work shifts. Customer demand was fluctuating and increasing
internal stocks was not preferred. By involving the operators we were able to
introduce a double shift and a flexible group of employees who would fill in evening
hours if required. This happened with timely approval of the local OR (Works
Council).
 Established a new department (visual inspection of parenteral vaccines) within the
running operation. After I defended this investment proposition, I was made
responsible for the complete project. I was able to include this extra logistical step
in the current work process through training and process re-design. This according
to cGMP mandatory process step, was inspected successfully by the Dutch Health
Authorities in 2011.
2
In-Clusion Interim ChangeManagement & Consultancy.
De Scheifelaar 34, 5463HL Veghel, TheNetherlands,
+31 6 270 979 01
www.in-clusion.nl
KvK 57297509