Laurent played an important role in helping the global team implement new technology in markets around the world. He had a great ability to build relationships with stakeholders, understand user needs and barriers, and create customized approaches to introduce the technology and drive adoption. He helped improve business readiness scores, increase engagement in a Yammer community, and improve satisfaction with the onboarding process.

1. Laurent was an important
partner in my global team to
land the technology in the
markets. A great ability to
build relationships with the
stakeholders, understand the
user needs and blockers,
creating a customized
approach to land our
technology and then drive for
adoption.
Danuta Piekoszewski
(Global Lead Kinaxis Implementation at Unilever)
DIGITAL
TRANSFORMATION
FMCG CASE STUDY
OVERVIEW
CHALLENGES AT A GLANCE
Old platform reaching its end of life presenting an
opportunity to disrupt planning function with the next
generation of technology capability
Bringing many fragmented systems and offline excel to
one concurrent tool
Global deployment model across 20+ markets
Requirement to support business readiness efforts
through clear communication and change management
efforts at local, regional and global levels.

2. Contact Us
+46 736346882
Phone:
Email:
SOLUTION
RESULT
Communication
01 Creation of communications calendar for
global and regional audiences, incl.
newsletters, target specific and engaging
content (testimonials - webinars) leveraging a
variety of media channels.
35%
Improvement in business readiness
scores between wave 1 and wave 3
across the globe
450%
Increase in members signing up and
following the Yammer channel
(Yammer analytics)
Integrated Deployment
02
Review and revamp of the global IT deployment
model to include business change and readiness
deliverables as a standard for all future markets as
part of wider governance.
Coaching
03 Tailored coaching of market business change
leads to ensure compliance to global deployment
model incl. project management support,
business readiness surveys, onboarding and local
communication campaigns execution.
21 Stig Lindbergsgata - SWEDEN
Address:
laurent@tranzformeconsulting.com
User Community Engagement
04 Acting Yammer community manager to drive
reach globally through the selection of
ambassadors, facilitation of live unboxing events
with focus on building a community of practice
and driving adoption.
25%
Improvement in NPS scores from market
change leads re. the quality of the
onboarding process