A STRATEGIC APPROACH TO STREAMLINING DECSION-MAKING IN A FAST EVOLVING, HYBRID IT/CLOUD WORLD

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Let's Get Strategically Tactical
Practical,
Applicable,
Executable

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Key Takeaways
Understand
the Limitations
of traditional data
center and cloud
models
Learn how
to develop your own
strategically tactical
hybrid infrastructure
roadmap
Educate
yourself now
to easily optimize
your digital
infrastructure for
years to come

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Gartner found that
of leaders have plans for
digital business transformation, but
only 11% have achieved it at scale.
Gartner 4 Starting Points for Digital Business Transformation, Kristin Moyer,
Don Scheibenreif, 14 June 2018
66%
“

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About of organizations
have not yet found a starting point
for digital business transformation.
Gartner 4 Starting Points for Digital Business Transformation,
Kristin Moyer, Don Scheibenreif,
14 June 2018
“
57%

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What We Will Cover
• The top 5 limitations of the Data Center
• The top 5 limitations of the Cloud
• The 6 reasons why a HYBRID IT Environment
is the right choice for your organization
• The 3 stages in developing a HYBRID IT Strategy
Hybrid IT:

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Limitations of the Traditional Data Center and the Public Cloud
Public Cloud Model Traditional DC Model
Limitations

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Limitations: Traditional DC Model
“Be about the business-of-the-
business, not the data center”
1. Not a core business function

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Limitations: Traditional DC Model
1. Not a core business function
2. Requires recurring investments

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Limitations: Traditional DC Model
1. Not a core business function
2. Requires recurring investments
3. Leads to technical debt

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Limitations: Traditional DC Model
1. Not a core business function
2. Requires recurring investments
3. Leads to technical debt
4. No solution for private/public cloud
• Not on demand self service
• Not broad network access
• Not universal resource pooling
• Not a measured service

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Limitations: Traditional DC Model
1. Not a core business function
2. Requires recurring investments
3. Leads to technical debt
4. No solution for private/public cloud
5. Limited economies of scale and elasticity
“It takes us much longer to scale
up/out with a Data Center than
it does in the cloud”

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Limitations: Public Cloud Model
1. Utilizes proprietary technologies with limited
interoperability with outside systems

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Limitations: Public Cloud Model
1. Utilizes proprietary technologies with limited interoperability with
outside systems
2. Cloud is not typically a cost saver

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Limitations: Public Cloud Model
1. Utilizes proprietary technologies with limited interoperability with
outside systems
2. Cloud is not typically a cost saver
3. Data privacy concerns

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Limitations: Public Cloud Model
1. Utilizes proprietary technologies with limited interoperability with
outside systems
2. Cloud is not typically a cost saver
3. Data privacy concerns
4. Requires adaptations from “traditional” process,
tools, technology and skills

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Limitations: Public Cloud Model
1. Utilizes proprietary technologies with limited interoperability with
outside systems
2. Cloud is not typically a cost saver
3. Data privacy concerns
4. Requires adaptations from “traditional” process, tools,
technology and skills
5. Not cost-effective for durable, “always on”
systems and/or legacy systems

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Which system should I Use?
Public Cloud Model Traditional DC Model
Limitations

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The answer is simple… Both... Why choose?
Public Cloud Model Traditional DC Model
Hybrid Model

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Finding the Right Balance
TCS Confidential
The purpose of Hybrid IT is not to start over or make
significant IT investments, but to leverage current
IT assets to best support business needs.

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Why Hybrid IT strikes the right balance
1. Holistic, flexible “best in breed” approach to IT service
delivery

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Why Hybrid IT strikes the right balance
“If it ain’t broke don’t fix it”
– Bert Lance
1. Holistic, flexible “best in breed” approach to IT service delivery
2. Builds upon existing infrastructures and operating models

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Why Hybrid IT strikes the right balance
1. Holistic, flexible “best in breed” approach to IT service delivery
2. Builds upon existing infrastructures and operating models
3. Leverages cloud services to enhance IT investments
• Cloud: DevOps enables rapid application development
• Edge: Enabling the local digital marketplace

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Why Hybrid IT strikes the right balance
1. Holistic, flexible “best in breed” approach to IT service delivery
2. Builds upon existing infrastructures and operating models
3. Leverages cloud services to enhance IT investments
4. Enables incremental growth and evolution

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Why Hybrid IT strikes the right balance
“Decisions must
make sense, be practical
and cost effective!”
1. Holistic, flexible “best in breed” approach to IT service delivery
2. Builds upon existing infrastructures and operating models
3. Leverages cloud services to enhance IT investments
4. Enables incremental growth and evolution
5. You Pick It (Choice)!

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Why Hybrid IT strikes the right balance
1. Holistic, flexible “best in breed” approach to IT service delivery
2. Builds upon existing infrastructures and operating models
3. Leverages cloud services to enhance IT investments
4. Enables incremental growth and evolution
5. You Pick It (Choice)!
6. Avoids allegiance – Vendor Lock-in
to any single service provider

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How do we get there?
The 3 stages of a tactical strategy

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How Do We Get There? - By Being Strategically Tactical
• Stage 1: Discovery actions – review current DC environments, locations and workloads - categorize
• Stage 2: Cost model actions – Compile DC costs and categorize
• Stage 3: HYBRID IT Strategy actions – help you build a HYBRID IT strategy that incorporates existing
application, architecture, hosting and cloud strategies

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Stage 1: Discovery Actions
Review current DC environments, locations and workloads - categorize

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Stage 1: Discovery Actions – Driving Goals and Measuring Them
Review current DC environments, locations and workloads - categorize
1. Identify the driving goals or needs

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Stage 1: Discovery Actions – Driving Goals and Measuring Them
Review current DC environments, locations and workloads - categorize
1. Identify the driving goals or needs
• Goal #1: Improve availability, performance, and flexibility of your IT Services
• Measurement: Processing Speed Improvement, Availability or Uptime, Network Performance
• Goal #2: Reduce total cost of ownership for delivering IT Services
• Measurement: Reduction in annual costs (power, cooling, cloud costs); Reduction in hardware
and software maintenance and licenses; Elimination of redundant infrastructure and services
• Goal #3: Consolidation of physical footprint for a more efficient data center
• Measurement: Floor Space Reduction; Retired/Decommissioned Servers; Closed Data Centers;
Higher level of density
• Goal #4: Ensure maintenance of information security and privacy regulations
• Measurement: Compliance to CJIS, PII, PHI, PCI, GDPR or other regulatory concerns in
your industry; Remediation of existing security challenges; Improved reporting of incident
response rates

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Stage 1: Discovery Actions – Driving Goals and Measuring Them
Review current DC environments, locations and workloads - categorize
1. Identify the driving goals or need
2. Understand your current IT Landscape
• How many, where are they, what are the costs, rough server counts and types, etc.
• Prioritization (high/med/low/out of scope)
• Categorization (by application tiers, business unit, data center site or largest to smallest revenue
generator, back-office, customer facing, financial, HR etc.)

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Stage 1: Discovery Actions – Driving Goals and Measuring Them
Review current DC environments, locations and workloads - categorize
1. Identify the driving goals or need
2. Understand your current IT Landscape
3. Understand Workload and Application
• Effort is intensive/costly and expires quickly unless maintained
• Therefore, deploy in stages as needed based on prioritization
• Having a flexible process is key (one size fits all provides poor return – large sites and data closets
should be approached very differently)
“You can dispute
emotions, but you
cannot argue on facts”

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Stage 1: Discovery Actions – Driving Goals and Measuring Them
Review current DC environments, locations and workloads - categorize
1. Identify the driving goals or need
2. Understand your current IT Landscape
3. Understand Workload and Application
4. Project Portfolio Inventory
• Major related/dependent/conflicting efforts
• Integrate findings into prioritization

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Stage 2: Cost Model Actions
Compile DC costs and Categorize

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Stage 2: Cost Model Actions
Compile DC costs and Categorize
1. Gather what’s known
• Significant amount of research involved
• Likely want to contain to highest priority sites

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Stage 2: Cost Model Actions
Compile DC costs and Categorize
1. Gather what’s known
2. Identify your common primary
cost drivers
• Sq. Ft. / Power / Connectivity
• Prioritization (high/med/low/out of scope)
• Technology stack consumption in the cloud

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Stage 2: Cost Model Actions
Compile DC costs and Categorize
1. Gather what’s known
2. Identify your common primary
cost drivers
3. Normalize the data
• Not just size of facility - Server counts, density,
special amenities, etc. must be factored in

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Stage 2: Cost Model Actions
Compile DC costs and Categorize
1. Gather what’s known
2. Identify your common primary
cost drivers
3. Normalize the data
4. Factor in regional differences
• High/Med/Low-cost categorization is really one of
context. Ashburn, VA market is premium, Idaho is not.

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Stage 2: Cost Model Actions
Compile DC costs and Categorize
1. Gather what’s known
2. Identify your common primary
cost drivers
3. Normalize the data
4. Factor in regional differences
5. Crunch the numbers
• Basically, compared to the desired state,
how far off is the current cost structure
“Be conscious of your
budgetary limitations”

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Stage 3: HYBRID IT Strategy Actions
Build a strategy that incorporates existing application, architecture, hosting and cloud strategies

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Stage 3: HYBRID IT Strategy Actions
Build a strategy that incorporates existing application, architecture, hosting and cloud strategies
“Your Hybrid IT Strategy needs to
be and have practical, applicable
and executable artifacts”

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Stage 3: HYBRID IT Strategy Actions
Build a strategy that incorporates existing application, architecture, hosting and cloud strategies
1. This is really about two things:
Timeline and Workload Placement
• Do things in the order of best return
• Understand the best final state for
any particular system

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Stage 3: HYBRID IT Strategy Actions
Build a strategy that incorporates existing application, architecture, hosting and cloud strategies
1. This is really about two things: Timeline and Workload Placement
2. Key factors in developing strategy
• What are the drivers, priorities, categories, and goals
• What is the organization’s appetite / desired pace / deadline
• Gathering the right info to be able to make an informed decision
• Be flexible – The strategy will evolve over time

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Stage 3: HYBRID IT Strategy Actions
Build a strategy that incorporates existing application, architecture, hosting and cloud strategies
1. This is really about two things: Timeline and Workload Placement
2. Key factors in developing strategy
3. There will be compromises
• Absolutes introduce inefficiencies (e.g., everything must go to the cloud)
• Sometimes particular systems or sites will need to feel some pain for
the greater overall good

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Stage 3: HYBRID IT Strategy Actions
Build a strategy that incorporates existing application, architecture, hosting and cloud strategies
1. This is really about two things: Timeline and Workload Placement
2. Key factors in developing strategy
3. There will be compromises
4. Don’t forget to come up with a
strategy for the organization
• One of the best determining factors for success is a
well-structured chain of command
• Sufficient allocation of resources with direct stakeholder
support prevents contention or lack of support
• Cannot overstress the value of communication
“People, not
the technology,
do not like change”

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“
By 2022, one-third of new
workloads are expected to be
on-premises, one-third are
expected to be off-premises
and one-third are expected
to be in the cloud.
Gartner Preparing for Data Center Consolidation and Migration Projects,
Matthew Brisse, 19 November 2018

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Recommendations for Hybrid IT Transformation
• Gain an understanding of your application relationships and dependencies
• Position yourself for an increasingly distributed future
• Keep what works, replace what doesn’t
• View transformation as an ongoing process, not an end state
• Don’t go it alone
• Become one with the cloud — rather than moving to it