2. 2
REQUEST FORMS
Request forms are used to insure that the needs of your ministry are met by or supporting departments.
Building & Grounds: this form is used to request rooms needed throughout the Wheatland & Kiest Location, also on this
form you will list your setup needs such as seating, tables, extension cords, etc. If you need table setup in the narthex for
selling, promoting, or registering you would also complete the B&G form.
Building & Grounds Contacts:
Criss Seamster
Facility Manager
(972)228-5352
cseamster@friendshipwest.org
Cornell Towns
Director of Operations
(972)228-5225
ctowns@friendshipwest.org
Facility Emergency Phone
(214)837-6338
Sound & Production: this form is used for any audio needs such as a project, microphone, music, recording of video or
audio, special lighting in the sanctuary, etc. This include if you would like sound for an off site event that does not
provide it.
Sound & Production Contacts
Christopher Norman
Audio Visual Manager
(972)228-5223
cnorman@friendshipwest.org
Vernon “Snoop” Robinson
Director of Audio Visual
(972)228-5343
vrobinson@friendshipwest.org
Media Emergency Phone
(469)321-0977
Transportation: this for is for any vehicle use or reservation. If you are providing transportation to or from an event
whether you need a driver or not you would need to complete this form. At least one member of your ministry will
need to complete training with the Director of Transportation.
Transportation Contact:
David Woodberry
Director of Transportation
(972)228-5227
dwoodberry@friendshipwest.org
Project Request: this form is to be used for an array of projects such as flyers, email blasts, bulletins, postcards, t-shirts,
logos, etc. Our graphic specialist will input as much of your idea as you communicate, so being as specific on this form
as possible is key.
News Request: this form is to be featured in the FWBC News that airs during each Sunday Service. You can list whether
you want to use a bulletin with a voice over or do a live shoot. If you are doing a shoot it is best to schedule at least 2
weeks out and prepare your script to submit for approval.
Communications Contact:
Jack Akana
Graphic Design Specialist
(972)228-5234
jakana@friendshipwest.org
Tonya Neal
Director of Communications
(972)228-5279
tneal@friendshipwest.org
For general questions regarding these forms or requests please contact:
Kimberly Jones
Administrative Assistant to Communications, Building & Grounds, & AV
(972)228-5382
kjones@friendshipwest.org
3. 3
You will not receive a confirmation
page from your email, for
confirmation please email:
kjones@friendshipwest.org with
any questions regarding your
requests.
4. 4
Even though a staff pastor
approves an event it, may
conflict with something
previously scheduled. Cornell
Towns has the final approval
based on scheduling.
Standing request means the same
event with the same setup occurs
regularly. Please put when it will
occur and an end date in the (If “YES”
Every:) box.
5. 5
Please put the
correct staff pastor
email. If they do not
approve it, it will not
be scheduled. Follow
up with you staff
pastor to make sure
that they received it
and approved it.
Cloth table clothes will
only be used for large
events, all others will be
plastic.
Selecting this box
does not mean
approval. Approval
comes from the
staff pastor via
email.
6. 6
A document which is sometimes
separate is provided in advance
for a show, defining the types of
equipment to be used, the staff to
be provided, and various business
arrangements.
Video recoding
includes sound.
Audio recording is
if you want a CD
only. Video
recording is a DVD.
You must do a sound request
for each space that you need.
All rooms are different.
You have to do a
sound request for
any type of sound
need, even if you
need 1 mic or just
want to play a CD
on the sound
system.
For large events such as concerts,
shows, etc. consider scheduling a
rehearsal with AV and B&G to
have time to make any need
changes.
7. 7
Use this space to
be specific about
your needs; if you
want photography,
you need a laptop,
and special lighting,
etc.
Microphone types are
Wired, Wireless, and
Lavaliere. Lavalieres are
used in the Sanctuary.
There is a limited
amount of microphones
available for different
spaces. If you have any
questions about what
can be used, please ask.
8. 8
To arrange a pickup & drop off
please email:
dwoodberry@friendshipwest.or
9. 9
This is the person that will
be contacted regarding the
request and event.
Please communicate your idea as
specifically as possible, only you know
your vision for your event.
10. 10
If you need just a
billboard the list that
in the additional items
13. 13
FWBC NEWS CALENDAR
•The news schedule is coordinated by the staff pastors.
•Each ministry/community is assigned to a specific Sunday based on either their planned event on the
calendar or the focus for that particular month.
•The schedule is then sent to the Tonya Neal, Director of Communications to use as a guide for the news.
• If your event is not scheduled for the news you must contact your staff pastor.
•ALL ANNOUNCEMENTS SCHEDULED FOR THE NEWS AS WELL AS ANY VIDEO SHOOTS SHOULD BE COMPLETED
AT LEAST ONE MONTH PRIOR TO THE SCHEDULED AIR DATE. A SCHEDULE OF WEEKLY MINISTRY FOCUSES ARE
ATTACHED WITH DUE DATES. IF YOU MISS YOUR SCHEDULED DUE DATE YOU WILL LOSE YOUR OPPORTUNITY
TO ADVERTISE YOUR EVENT ON THAT SUNDAY. YOU WILL NEED TO CONTACT YOUR STAFF PASTOR TO HAVE
YOU ADDED AT A LATER DATE.
WHAT IS REQUIRED FOR THE FWBC NEWS?
If you are scheduled as a focus you can either:
1. Schedule a video shoot to express your message.
a. This requires creating a script and submitting an FWBC News Request
http://www.friendshipwest.org/fwbcnews/fwbcnews2.html. PLEASE DO NOT SUBMIT THIS
FORM UNLESS YOU HAVE ALL OF THE APPROPRIATE INFORMATION TO COMPLETE THE
REQUEST IN ITS ENTIRETY.
b. If you don’t have any ideas of what you should focus on consult with your staff pastor.
c. Make sure that your script is no longer than 30 – 60 seconds. Read it and time it. We will edit if
it is too long. Please practice before you arrive for your scheduled taping.
d. Prior to submitting the FWBC News Request form have the following:
i. Script
ii. Dates you or persons taping are available and contact information.
iii. The date you are scheduled to air based on the schedule attached.
e. Once you submit the form you will be scheduled based on your request and the work schedule
of the videographer.
f. You will receive an email confirmation of the date and time you have been scheduled. If you do
not receive and email within 48 hours send an email to Tonya Neal, tneal@friendshipwest.org.
Remember; please arrive on time for your shoot.
14. 14
YOUR SECOND OPTION:
2. Picture Collage or footage with a voice over.
a. Because your community is the highlight or focus for the news you may have old video (or be
aware of some that has been taped at one time), pictures or images that you would like to use
to express your message.
b. You would need to follow the procedures for submitting a news request. In addition request
the footage that should be used providing the date of the event if possible and emailing any
additional images you would like used.
c. A script must also be submitted so that we will be able to edit your piece appropriately.
WHAT IF MY COMMUNITY IS SCHEDULED FOR THE NEWS BUT IS NOT THE FOCUS?
3. If your community is not the focus, you can utilize both methods discussed previously, however your
advertisement will have to stay within the time frame of 15 seconds. This means that your script
cannot exceed 15 seconds. If you choose not to have a video shoot your announcement will
automatically become a billboard (graphic) with a voice over. You can submit your billboard
information through the general announcement submission on the project request form. We will use
that artwork that was designed for the flier for your event and create a billboard and add a voice over.
16. 16
BULLETIN/NEW PUBLICATION SCHEDULE
Announcements can be submitted via the “project request form”
http://www.friendshipwest.org/communication/communications.html
2011 Due dates are listed below:
• December 10 for January issue
• January 24 for the February issue
• February 21 for the March issue
• March 21 for the April issue
• April 18 for the May issue
• May 23 for the June issue
• June 20 for the July issue
• July 25 for the August issue
• August 22 for September issue
• September 19 for October issue
WHAT IF AN EVENT COMES UP FOR MY COMMUNITY OR I MISS THE DEADLINE?
You can submit your information on the project request form and it will be added to our website where we
receive approximately 1,000 hits per day. It will also be added to our weekly eHolla which is the FWBC email
blast; eHolla is distributed to at least 6,000 individuals.
17. 17
CHANGING A REQUEST
If you have any changes to your request(s) excluding changes to dates or rooms, email your changes to
kjones@friendshipwest.org.
If you need to change a date or a room please cancel your existing request and submit a new request form
online.
CANCELLING A REQUEST
If a submitted request for an event that has been cancelled or postponed for an unknown date, please
immediately email:
Kimberly Jones (kjones@friendshipwest.org)
Include your/coordinator name, event name, event date, and staff pastor in the email. Title the email “Cancel:
YOUR EVENT NAME”
For last minute cancellations, less than three days away please call (972)228-5382 and leave a message as well
as emailing.
19. 19
6 to 12 Months: Brainstorming
Meeting/Event Coordinator: Date:
Meeting Attendees:
Event Name:
Event Date:
Event Time: AM / PM to AM / PM
Event Theme:
Event Purpose:
Event Type: (check one)
Revival Festival/Carnival Conference
Fundraiser (Outreach) Feeding (Outreach) Camp
Concert Stage Play Fashion Show
Pastor’s Birthday Pastor’s Anniversary Church Anniversary
Lock-in Ceremony/Graduation Party
Other:
Questions to consider:
1. Does this event serve a need not previously met?
2. Do we have the resources to make this happen?
3. Who is your audience? Who will this event serve?
4. Are there other events scheduled that can be combined with this one?
5. Will this event generate revenue?
6. Will this event encourage Christian growth?
20. 20
6 to 12 Months: Brainstorming
Is this event recurring? If so complete the below chart about the previous year.
WHAT WENT WELL WHAT WENT WRONG
List possible ministries to assist: (i.e. music, drama, ushers, etc.)
List possible staff department to assist: (i.e. media, communications, B&G, finance, etc.)
At the close of this event we hope to:
21. 21
6 to 12 Months: Planning
Build a Team:
1. Budget & Revenue:
2. Venue(B&G request):
3. Entertainment (A/V request):
4. Decorations:
5. Marketing (Project request):
6. Communication/PR (New or Communication Request):
7. Food:
8. Volunteers:
BELOW ARE POSSIBLE JOB DUTIES FOR THE TEAMS TO CONSIDER
Total Budget: $
$ Venue $ A/V Equipment Rental
$ Entertainment $ B&G Equipment Rental
$ Guest Speaker $ Decorations
$ Travel & Lodging $ T-Shirts (etc.)
$ Food $
$ Printing $
$ Office Supplies $
$ Advertising $
$ Gifts or Keepsakes $
List what you think you may use and adjust later, but at least you will have a starting point.
Revenue:
• Decide on admission cost (child vs. adult):
• List items to be underwritten and possible sources
• Create a sponsorship amount/levels
Venue:
• Check date for any conflicts & have an alternative
• Visit area & take photos to show the group for future planning
• RESEARCH—find out if you need permits, licenses, insurance, security, etc.
• Request a quote and go over any contracts
Entertainment (Speaker/Special Guest):
• Have a list of potential VIPs, honorees, chairmen, celebrities to invite
• Research guest and their accomplishments
• Research travel accommodations and needs (they may only charge $500 for the event, but that
may not include their travel expenses, i.e. food, hotel, flight, car rental, security)
22. 22
6 to 12 Months: Planning
Entertainment (other):
• Decide will there be music (live or CD)
• Will you use a DJ
• Will there be dancing
Marketing/Communication
• Will you need to advertise (news request)
• Will you need a logo (project request)
• If a larger event: consider sponsors, radio spots, locations for fliers
Additional Considerations
• Bad weather
• Catering
• Security
• Traffic control
• Valet parking
• Equipment techs
• Permission slips (if under 18)
• Insurance
• Transportation needs (if off-site)
23. 23
3 to 6 Months: Preparing
Now is the time to begin monthly team meeting: (list dates below)
1.
2.
3.
4.
ACTIONS PLANS: (SEE JOB ASSIGNMENT FORM PAGES 11 & 12)
Revenue
• Finalize mailing lists to soliciting for major donors
• Write & send requests for funding or underwriting to major donors
• Request logos from corporate sponsors for printing
• Monitor ticket sales
Entertainment
• Sign contracts with entertainment (DJ, Speaker, musicians, etc.)
• Gifts/Appreciation for guests
• Finalize travel, transportations, lodging, etc.
• AV request forms (consider sound checks, rehearsals, etc.)
Marketing/Communication
• Order posters, tickets, invitations, etc.
• Post fliers and/or posters & make sure your event is online
• Do recording for news, radios or TV
• Consider posting event on Facebook, Twitter, etc.
• Project Request & News Request form
Other Items
• Secure catering for the event and/or entertainment
o Seated dinner, buffet, or potluck
• Order gift items for volunteers or guest
• Sign all contracts (entertainment, food, facility, transportation, etc)
• Recruit volunteers
24. 24
1 to 2 Months: Finalizing
Team
• Finalize all plans
• Hold walk-through of the event (include AV if needed)
• Review and finalize budget, task sheet, timeline
• If including any other ministries, meet with them to go over their part
Volunteer
• Solicit volunteers
• Create volunteer job duties with descriptions
• Assign jobs captains for day of
• Obtain background check form if needed
• Schedule a mandatory volunteer meeting; two if there is time (building & grounds
request)
Decorations
• Obtain decorations for events
• Schedule a date to setup (Building & Grounds Request)
• Get name badges for volunteers, guests, staff, etc.
Venue
• Confirm room assignments
Entertainment
• Review your AV requests for any changes
• Reconfirm entertainments
• Reconfirm accommodations (if needed)
o send accommodations to guest
Marketing/Communication
• Revisit advertisement for any changes
• Mail out reminders to guests
Food
• Get count for food
• Have estimate (include plates, napkins, flatware, cups)
• Will you need warmers
25. 25
1 Month: Review & Confirm
Team
• SUBMIT NEEDED CHECK REQUESTS
• Confirm staff for registration
• Review timeline for any needed changes
• Review all requests for: Building & Grounds, AV & News
o If any changes need to be made EMAIL department directly
• Confirm setup and breakdown times for the event
• Create a booklet/binder with all information for team leaders
• Have an arrival time for the date of the event (plan earlier than expected)
• Reconfirm all areas
o Food
o Entertainment
o Advertisement
o Music
o Video (if needed)
Venue
• Make a blue print of the layout
• Confirm security placement (if needed)
• Confirm equipment delivery/pick up
• Work with other leaders to establish check-in, volunteer check-in, etc.
Food
• Get final count for food
• Assign seats (if needed)
• Will you want breakfast/coffee for the volunteers & staff (early events)
Volunteer
• Continue soliciting volunteers
• Review job duties with descriptions
• Meet with job captains
• Meet with entire volunteer group
• Will you have a packet for the volunteers
• Decide if you will do a survey of the event; have one ready for the day of
26. 26
Week of Event: Execution
Team
• Meet with entire team to discuss any details
• Go over final timeline
• Confirm all check requests are completed
• Walk-through event from start to finish (sound check)
• Request 2-way radios if needed
• Final review of all requests for: Building & Grounds, AV & News
o If any changes need to be made VERBALLY TELL department directly
• Meet with volunteers (the day before if possible)
• Check all the equipment that was brought to the venue (make a check list)
• Set up all decorations (day prior)
• Make a “Day Of” Check list before the day of
Volunteer
• Confirm number of volunteers
• Hold training (if needed)
• Have 2-3 volunteer to be for emergencies
• Printout volunteer assignment for the day of
• Check with volunteers to make sure all tasks are covered
• Get your survey printed (if needed)
Entertainment
• Check with speaker for any printouts needs
• Make copies of CD’s (make 2-3 for backup)
• Reconfirm accommodations (if needed)
• Reconfirm sound check or rehearsal
27. 27
After the Event: Wrap-Up
Team
• Meet with the team to go over the event
• Complete the Lessons Learned Worksheet (page 13)
• Discuss:
o What went well
o What went wrong
o Any comments made
o Where there any problems or emergencies
• Consider doing a survey from your volunteers or participants
o www.surveymonkey.com
• Do a survey of your ministry partners or give feedback
o Ask the same of them
• Do a write of the event; include preparations made before, contact information of who
worked on the event, meeting dates or schedule, etc. (to use for planning in the future)
28. 28
Job Assignment & Update Worksheet
(This form can be used for the initial group meeting and for sub-group meetings; tasks can be
assigned based on needs)
Event Name: ______________________________________
Date: Time:
Team Leader:
Email: Phone:
Budget: $
TASK Person responsible
for completion
1
st
Report Due
Meeting Date:
2
nd
Report Due
Meeting Date:
Final Report Due
Meeting Date:
Marketing & Promotions (6 months prior to
event)
Signage (inside/outside)
Fliers/Postcards
Email Blast
Banners (standing/table)
Online registration
Press Release
FWBC News
Bulletin
Online Announcements
Radio
TV
Facebook (all ministries)
Volunteers
Will this event require volunteers?
How many?
In what capacity will they serve
(duties/description)?
Volunteer sign up form (when and how will it
be distributed?)
Volunteer booklet
Deadline to sign up to volunteer?
When will volunteer meetings be held?
When should volunteers arrive?
Will volunteers wear name tags?
Will volunteers receive t-shirts or require
special uniform?
Do they have to pay for their own t-shirts?
Uniforms?
29. 29
Food/Catering
Breakfast (menu)
Lunch (menu)
Dinner (menu)
Snack (menu)
Caterer Information:
Business Name:
Address:
Phone Number:
Delivery Date:
Delivery Time:
Vendor Contract signed
Decorations
Colors:
Theme:
Rental required?
Items to be rented?
Rental Company: (address, phone & website)
Will this event require speakers/workshop
leaders?
Guest Speakers/Performers/Entertainment
Type of entertainment:
Band/DJ/Comedian/speaker/workshop
leader/facilitator
Honorarium (request check)
Length of speech/performance
Secure Speaker: send letter date
Topic/type of music/comedy-consider
audience and occasion:
Follow up with speaker/confirmation
Travel arrangements (air/ground to from
hotel to and from event site)
Detailed travel itinerary
Arrival/Ground transportation (who is
responsible pick up drop off/is there a back
up person)
Hotel stay
Any Special needs (dietary, equipment (a/v),
printing etc. rider)
Biography
Picture
Video/SoundBits for advertisement
Armor Bearers for speakers (name phone
email)
Will guest sell books or other products?
Shipping, cost, etc.
Welcome package/basket.
30. 30
Lessons Learned Worksheet
Event Name:
Prepared By:
Date:
The purpose of this document is to help the project team share knowledge gained from the experience
so that the entire organization may benefit. Be positive, do not place blame, and focus on the
successes as well as setbacks. Indicate which strategies contributed to success; and then indicate which
improvement strategies would have the greatest impact.
PROJECT DESCRIPTION LESSON LEARNED
33. 33
TICKET SALES & FEES
There are 3 options for ticket sales:
EVENTBRITE.COM
You can sell tickets and collect customer information. They will receive a printable ticket via email with
their confirmation. It allows you to have several different ticket prices, and can have a late registration
price to adjust at a chosen date/time.
You can refund tickets with this option through the event. The funds from ticket sales will be mailed to
FWBC 5-7 business days after the event.
The fees for Eventbrite are:
$0.00
For a free event (you will just
collect registration information
only, no payment)
$0.99 Per ticket sold
2.5% ticket value Per ticket sold
3.0% total cost
Per transaction (this fee can be
included in the ticket price)
Example: Ticket priced at $25.00
Customer Pays Fees: $25.00+$0.99+($25.00*2.5%)=X+X3.0%=$27.41 per ticket
The event will make the full price of the tickets.
Customer Pays Fees: $25.00-$0.99-($25.00*2.5%)=X-X3.0%=$22.68 per ticket
The event will make less than the actual ticket price
You will just need to decide who will cover the fee and Eventbrite will adjust the pricing, this is just to
help you decide what to price tickets at based on what you need to raise in return. So if you need
$25.00 per person you may want to make the ticket $30.00 per person and include the fees.
Eventbrite is a good option for annual or series events that where you can collect emails and contact
them when the event is happening again.
BOOK STORE
The online bookstore is another to sell tickets. There is no fee associated but you can not
capture/collect any information. It is for selling purposes only.
NARTHEX
There is not fee to sell your own tickets (for ministry events) in specified areas at Friendship-West. You
would submit a Building & Grounds request for table setup in your specified location.
With any type of tickets sales, be sure to include in your project request every location that the tickets
will be available.
34. 34
EVENT FEEDBACK & SURVEYS
It may be good practice and future planning to collect feedback on first-time or annual events. This will
help evaluate what went well and what needed to be changed from all aspects. You can collect
feedback from volunteers, ministry partners, guests and event planning team.
There are several ways to collect responses:
EVENT-RECAP MEETING: a meeting after the event where the event planning team meets and
discusses the successes and trails of the event. Also you can decide whether the event met its purpose.
PAPER SURVEY: create a paper survey for guest or volunteers of the event and collect info about their
opinion of the event’s success.
ONLINE SURVEY: create on online survey for anyone to fill out about their opinion of the event success;
a free online survey is: www.surveymonkey.com
35. 35
MARKETING AIDS
The Communications department at Friendship-West has several ways to help promote your event and
make it as successful as you want it to be. But based on where you are in the planning phase is decides
what tools are available.
EHOLLA
The eHolla is a weekly email blast of what is coming up at Friendship-West. If you would like your
event to go in the eHolla blast, fill out the project request and in the additional comments space put
that you want to go out in the eHolla and when; without a date it will not go out. Encourage your
ministry members to sign up for the eHolla on the FWBC website: www.friendshipwest.org
FACEBOOK
You can post events on Facebook to promote your ministry. Friendship-West has an official Facebook
page; please invite your ministry members to click “Like”. They can do so at the link:
www.facebook.com/friendshipwest.org or on the FWBC website: www.friendshipwest.org.
If you want to have something posted on the Friendship-West page send what you would like to be
posted to kjones@friendshipwest.org. You can also great a ministry page titled: Friendship-West
Baptist Church-Your Ministry Name. Below is an example of an approved ministry page:
36. 36
TEXT BLASTS
Text blasts, comparable to an eHolla via text messages, is only available for church wide
announcements. Announcement about closings, delayed openings, etc. will be sent out. The link to
sign up is: http://www.74700.mobi/?FWBC.
FWBC BULLETIN
A monthly newsletter distributed to members and visitors of Friendship-West. Information in the
bulletin must be brief such and who, what, when, where & cost. Typical entries are equivalent to 3
sentences. Please see the schedule on page 16 for the submission date for the following month.
37. 37
BILLBOARDS
Billboards are display before and after services or some special events; they are also displayed on the
monitors located in the foyer area around Friendship-West. This is usually brief in description and may
list only event name, date, time, location and a contact email or phone.
T-SHIRTS
T-shirts can be used for ministry functions. There are 2 basic designs that are to be used for individual
purposes. There is not limit to the color or quality of the t-shirts but you can only use the two designs
that have been approved by the staff pastors. The only exceptions to t-shirts are the Children and
Youth Ministries. You can choose your own printing company but please submit the company info to
tneal@friendshipwest.org for approval; after approval we will send the company you choose the
required graphic for printing. Below are a few local and online printing companies.
Online Local
www.customink.com
Stella Allen
sallen@friendshipwest.org
(972) 228-5341
www.4imprint.com
Bobby’s T Shirts (www.dallasbobby.com)
907 Wynnewood Village Shopping Center, Dallas, TX
(214) 941-9431
www.shirtmagic.com
T-Shirt Zone
62 W Camp Wisdom Rd # 1050, Dallas, TX
(972) 298-0401
www.vistaprint.com
Cross Your Tees Printing (www.crossyourteesprinting.com)
3005 Canton, Dallas, TX
(972) 827-7537
39. 39
DON’TS
There are a few things that are NOT allowed in promoting your ministry or events.
• Do not create a ministry website.
o You can created a ministry Facebook, twitter, or social networking page
• Do not create individual t-shirts
o You can use the approved designs with the designer of your choice.
• You must list Friendship-West Baptist Church on all publications, and if it is held at FWBC the
physical address must be present
All of the individual ministries are greatly appreciated, however we do not want to get away of the
main focus and mission of Friendship-West.
The Friendship-West Baptist Church is called to be a caring community of
Christians committed to developing a personal relationship with our Lord that
eventuates into a ministry of evangelization, edification, and emancipation, in
the Church and the community.
Notes:
40. 40
INTRANET
1. Using Internet Explorer from any computer you can access your email by typing
mail.friendshipwest.org/exchange.
2. This will bring up a login screen as seen below.
3. Enter your user name: fwbcusername
4. Then enter the password. [The same one you use to login to your computer]
[Example: if your email address is test@friendshipwest.org this your user name is fwbctest]
OR
Click on the
“Intranet”
button at the
top corner of
the Friendship-
West website.
41. 41
VOICEMAIL
Please remember to check your ministry voicemail regularly. To check your voicemail from any
phone:
1. Call your direct number (not the main number 972-228-5200)
2. During the greeting press the * Key
3. Enter your 3-digit extension number
4. Enter your password
If you have any questions or problems with your ministry email, password or phone please
contact:
Colin Benson
Director of Technology
cbenson@friendshipwest.org
43. 43
STAFF EMAIL DIRECTORY
Veta Holt, Chief Operating Officer
vholt@friendshipwest.org
PASTORAL STAFF ASSISTANT
Darlene Alexander
Executive Assistant to Dr. Frederick D. Haynes, III
dalexander@friendshipwest.org
Lora Clack
Executive Assistant to Rev. Hill
lmclack@friendshipwest.org
Angelena Gomillia
Administrative Assistant to Rev. James Fitzgerald &
Rev. John W. Wilson, III
agomillia@friendshipwest.org
Tiffany Wilhite
Administrative Assistant to
Rev. Brianna Parker, Rev. Henry Batson, III &
Rev. William E. White
twilhite@friendshipwest.org
Aretha Adams
Administrative Assistant to
Danielle Ayers & Rev. Dameon Madison
aadams@friendshipwest.org
HUMAN RESOURCE
Liz Moffitt
Human Resource Manager
lmoffitt@friendshipwest.org
44. 44
OUR VISION FOR THE VILLAGE PROJECT MANAGEMENT
Joe Dillard, III
Program Facilities Manager
jdillard@friendshipwest.org
Dorothy Long
Program Facilities Assistant to Joe Dillard, III
dlong@friendshipwest.org
John Cooper
Quality Assurance Representative
jcooper@friendshipwest.org
BUSINESS OFFICE
Pier Crenshaw
Business Manager
pcrenshaw@friendshipwest.org
Carolyn Hurd
Financial Assistant
churd@friendshipwest.org
Helen Hughes
Financial Assistant
hhughes@friendshipwest.org
COMMUNICATIONS
Tonya Neal
Director of Communications
tneal@friendshipwest.org
Stella Allen
Media Sales Administrator
sallen@friendshipwest.org
Jack Akana, Jr.
Graphic Specialist
jakana@friendshipwest.org
Keith Campbell
Kingdom Kopy/Production Specialist
kingdom@friendshipwest.org
45. 45
INFORMATION OF TECHNOLOGY
Colin E. Benson
Director of Technology
cbenson@friendshipwest.org
THE OFFICE OF SOCIAL JUSTICE
Danielle Ayers
Minister of Social Justice
dayers@friendshipwest.org
CONNECTION CENTER
Stephanie Johnson
Data Entry Operator
sjohnson@friendshipwest.org
MUSIC
Dana Clark-Brocks
Fine Arts Director
dclark@friendshipwest.org
Shaun Martin
Music Director
smartin@friendshipwest.org
Jewell Kelly
Assistant Music Director
jkelly@friendshipwest.org
Crystal Jordan
Assistant Music Director
cjordan@friendshipwest.org
CAREGIVERS SUPPORT PROGRAM
Mary Campbell
Caregiver Coordinator
mcampbell@friendshipwest.org
46. 46
OPERATIONS
Cornell Towns
Director of Operations
ctowns@friendshipwest.org
Criss Seamster
Facilities Manager
cseamster@friendshipwest.org
Sheldon Ellis
Facilities Operator
sellis@friendshipwest.org
David Woodberry
Director of Transportation/Parking
dwoodberry@friendshipwest.org
Willa Freeman
Receptionist
wfreeman@friendshipwest.org
AUDIO/VIDEO
Vernon “Snoop” Robinson, Jr.
AV Director
vrobinson@friendshipwest.org
Chris Norman
AV Manager
cnorman@friendshipwest.org
Frederick Alexander
Videographer and Editor
falexander@friendshipwest.org
47. 47
FAITH FORMULA HUMAN SERVICES CORPORATION
Tyra Clemons
Director of Social & Human Services
tclemons@friendshipwest.org
Ashley Watkins
Administrative Assistant, Faith Formula Human Services
awatkins@friendshipwest.org
Lakesha Lewis
Case Manager, Faith Formula Human Services
lakeshalewis@friendshipwest.org
Latoya Belton
Case Manager, Faith Formula Human Services
lbelton@friendshipwest.org
Flora Webb
Social Service Coordinator
fwebb@friendshipwest.org
Renee Seban
Resource Specialist
rseban@friendshipwest.org
LIFE MATTERS
Regina King
Outreach Coordinator
rking@friendshipwest.org
Helen Wilborn Wilson, LPC, CISM, CCR
Marriage Enrichment/Preservation Coordinator
(214) 330-8468
Sharron Whitaker LBSW, M.S.
Education & Training Coordinator
(214) 920-8493
48. 48
GENERAL INFORMATION & FEEDBACK
INFORMATION ABOUT YOU
Ministry Name:
Ministry Leader Name:
Ministry Leader Phone:
Ministry Leader Email:
What Part of Training Helped the Most?
Request Forms Event Planning
Marketing Intranet
Kingdom Kopy Other
What Part of Training Helped the Least?
Request Forms Event Planning
Marketing Intranet
Kingdom Kopy Other
How Was the Training based on Training Time?
Too Much time for material
Just Right for material
Not Enough time for material
What suggestions would you make for future training sessions?
What suggestions do you have about Request Forms?
49. 49
FEEDBACK ABOUT PLANNING/HOSTING YOUR EVENTS
Submitting Request Forms Disagree
Neither
Agree Nor
Disagree
Agree
1. Request forms are appropriate in length
2. Request forms are easy to complete
3. I feel confident after completing a request
4. I am made aware when my requests are denied
5. I am made aware of any room changes prior to my event
6. Online request forms typically function properly
7. I usually submit my request within the suggested time period
Event Needs Disagree
Neither
Agree Nor
Disagree
Agree
8. I am easily able to get help from…
a. Building & Grounds for/about my event needs
b. Communications for/about my event needs
c. AV for/about my event needs
9. My events usually happen without any problems
10. Before my event starts…
a. …I know who is working for Building & Grounds
b. …I know who is working for AV
11. If there is a problem during my event…
a. …Building & Grounds respond to my phone call
b. …AV responds to my phone call
c. …Security responds to my phone call
