Keyp Use Case: Proof of delivery for e-Commerce - Karlijn Krol, Startup Scout PostNL

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The document discusses a solution for providing proof of delivery for e-commerce purchases. It describes a startup challenge around webshops lacking convincing proof of individual parcel delivery. The solution presented is an app that allows couriers to authenticate deliveries by capturing photos of recipients using their smartphone, which are then sent to merchants for proof of delivery. Customer research found the solution addressed merchants' needs for more secure delivery confirmation.

Technology

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About PostNL

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Innovation

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CONTENT
1 2 3
Startup 
Challenge
Solution  
Demo
Customer
research & results

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Startup Challenge

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Problem Validation

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Startup Challenge

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From problem assumption to problem statement

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Problem
“Webshops have no convincing proof of what specific
individual a parcel is delivered to.”

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Objective
“We want to help B2C webshops grow their business by
providing them with convincing proof of what specific
individual a parcel is delivered to.”

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What we did

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Solution Demo

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Solution

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Solution
Authentication via device unlock
(e.g. Fingerprint, Face ID,
Passcode)

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Self-Enrollment
13Copyright by KEYP GmbH. All rights reserved.

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Customer Research &
Results

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Karlijn Krol
Startup Scout
PostNL
B Amsterdam B3, Johan Huizingalaan 400, Amsterdam, The Netherlands
Thanks!

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PostNL Identity Terminal
Configuration

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Access Configuration

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Access Configuration – Live Preview

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