Resume

1. KEVIN OLESON
910 Cowl Street, Unit 18, Milton Freewater, OR 97862
Phone: (541) 861-3221 (HM) (509) 540-5803 (CELL) E-mail: koleson4449@charter.net
OBJECTIVES
To use my extensive knowledge gained over 38 years in government and private
sector to be able in assisting an organization grow through application of gained
knowledge.
KNOWLEDGE AND ABILITIES
• Microsoft Office (Word, Excel, Outlook, Power Point, Access)
• Work in a fast paced office environment
• Customer Service / Problem resolution
• Recordkeeping
• Dispatching, Routing, and Scheduling
• Supervise, and develop Safety & Training programs
• Emergency preparedness
PROFESSIONAL EXPERIENCE
MILTON FREEWATER UNIFIED SCHOOL DISTRICT #7
Contact: Doug Henrichs (541) 938-3551 x7
August 2016 to present
Position: School Bus Driver / Driver Instructor / Third Party CDL tester
Responsibilities include, but not limited to:
Drive routes as scheduled Train new drivers
Re-train current drivers Assist with routing
Assist drivers with student management Drive extracurricular trips
SCHETKY NORTHWEST BUS SALES
Position: Delivery Driver
Sept. 2015 to August 2016
Responsibilities include, but not limited to:
Providing customer service
Problem solving
Follow all state and federal laws

2. SYKES@HOME POWERED BY ALPINE ACCESS
Position: Customer Service Representative
Aug. 2014 to Aug. 2015
Responsibilities include, but not limited to:
Providing customer service Troubleshooting computers
Problem solving Ability to de-escalate customers
Telephone skills Use telephone software
Use client software Be able to research information
CENTRAL WASHINGTON AIRPORTER dba Travel Washington Grape Line
Position: Supervisor
Nov. 2007 to June 2014
Responsibilities include, but not limited to:
Supervise operations Customer Service
Recruiting, evaluations, and HR functions Knowledge of Microsoft office
Recordkeeping Maintain vehicle’s and schedule maintenance
Scheduling of employees Work with government agencies
RK ENTERTAINMENT, LLC
Position: Owner
Mar. 2009 to Mar. 2013
Responsibilities include, but not limited to:
Customer service
Marketing Budgeting
Recordkeeping Provide event planning/services
Work with venues Work with vendors
Problem resolution Flexibility
WALLA WALLA PUBLIC SCHOOLS
Contact: Tom Head, Supervisor (retired) (509) 522-0534 (hm)
Oct. 2006 to Sept. 2007
Position: Sub Bus Driver
Responsibilities include, but not limited to:
Drive routes and trips as scheduled Use of 2-way radio communications
Operate per state and federal laws and regulations Resolve student and parent issues
Perform safety inspection prior to operating vehicles
RENTON SCHOOL DISTRICT 403
Contact: Rick Stracke, Facilities Director (425-204-4403)
Sept. 1991 to June 2006
Position: Transportation Operations Manager / Interim Director
Responsibilities include, but not limited to:
Resolve customer service issues Supervise department operations
Recruiting and HR functions Train adults for CDL and school bus license
Work in a fast-paced office environment Dispatching, routing, and scheduling
Maintain computer software for routing and shop Recordkeeping
Drive as needed

3. PACIFIC NORTHWEST COACHES (COMPANY CLOSED)
Contact: Chuck Hampton, Former Supervisor (206) 890-6107 (CELL), (425) 430-0880 (HM)
May 2003 to Sept. 2003
Position: Pier Supervisor / Driver (Seasonal)
Responsibilities include, but not limited to:
Supervise pier motor coach operations Problem resolution
Customer service Drive as assigned
Work with dockworkers Work with cruise Ship Company (NCL)
Dispatch drivers Recordkeeping
GRAY LINE OF SEATTLE
Contact: Rick LaBoyne, Former Safety Director 253-929-6834 (HM) 206-669-4944 (cell)
May 1989 to May 2003
Position: Driver / Guide
Responsibilities include, but not limited to:
Customer service Problem resolution
Be able to think on my feet Recordkeeping
EDUCATION
BELLEVUE COMMUNITY COLLEGE
Microsoft Word
Practical accounting
Oral Communications
Entrepreneurship
Human Resource Management
CENTRAL WASHINGTON UNIVERSITY
PUPIL TRANSPORTATION MANAGEMENT PROGRAM – DIPLOMA
Routing & scheduling
Budget development
Risk Management
Human Resource Management
Bus specifications
Communications
LEWIS AND CLARK COLLEGE
Interview Techniques
PORTLAND STATE UNIVERSITY
Human Resource Management

4. EXTENDED EDUCATION (CLASSES OR WORKSHOPS)
Edmonds Community College – FEMA Disaster Planning
USDOT Accident Investigation Course – USDOT Transportation Safety Institute
Bellevue Community College – Human Resource Management
Washington State Patrol - Problem Oriented Public Safety Community Problem Solving
How to Conduct an Internal Investigation
How to Handle Difficult People
Employee Misconduct and Discipline
Glaser Collaborative Bargaining Training
Annual Driver Instructor Re-certification
Federal CFR’s related to Commercial Vehicles
SPECIAL AWARDS RECEIVED
Mercer Island School District – School Board Award for saving School District $55,000
Renton School District – School Board Award for actions during an emergency
Renton School District – School Board Award for departmental newsletter
School Bus Fleet Magazine – WEB SITE OF THE WEEK – March 2002
School Bus Fleet Magazine – Named #2 web site in US for School Transportation– July 2004
PROFESSIONAL LEADERSHIP POSITIONS
PAST WAPT STATE ROADEO COMMITTEE MEMBER
PAST PSDTA ROAD-E-O CHAIRMAN
NON-PROFESSIONAL LEADERSHIP POSITIONS
NATIONAL MODEL RAILROAD ASSOCIATION –
PUGET SOUND EXPRESS 2004 INC - SEPT 1999 – JULY 2004
National Convention Executive Director (Transportation Services)
National Convention Executive Director (Non-rail Activities)
PACIFIC NORTHWEST REGION -
Convention Coordinator
Past President
Past Vice President
Past Membership Coordinator
FOURTH DIVISION (W. WASH/ALASKA) -
Two-time Division Superintendent (Local Chapter President)
Membership Coordinator
HOLY TRINITY LUTHERAN CHURCH
Past Church council member
Past Youth Feeding Program committee member

5. PROFESSIONAL REFERENCES
RICK LABOYNE 253-929-6834 (HM) 206-669-4944 (CELL)
Former Gray Line of Seattle Safety Director
30123 113th Ct SE
Auburn, Washington 98092
Email: rick.laboyne@gmail.com
CHUCK HAMPTON (206) 890-6107 (CELL) (425) 430-0880 (HM)
Former Pacific Northwest Coaches Supervisor
12409 156th Avenue SE
Renton, WA 98059-6326
Email: jumpingleaf@msn.com
TOM HEAD (509) 522-0534 (HM)
Retired Walla Walla School District Transportation Director
JACK HAMILTON (360) 308-9845
PSX 2004 Inc.
Vice Chairman
10731 Warren Rd NW
Silverdale, WA 98383
Email: gradiver@wavecable.com
ED LIESSE (253) 529-7405 (HM) (253) 709-9177 (CELL)
PSX 2004 Inc.
Executive Director
104 S 296th Pl
Federal Way, WA 98003
Email: eeliesse@aol.com
DIDRICK VOSS (425) 327-8549 (CELL)
PSX 2004 Inc.
Chairman
15226 12th Dr. SE
Mill Creek, WA 98012-3082
Email: davoss@pvmtengr.com