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Night Owl Noms
Isabella Kuo, Kevin Dunsmore,
Jaimeen Kamdar, Viral Shah
Recap
Problem: There are limited food options available after late night
classes for college students and faculty
Needs Analysis: 77% of respondents to original market research
noted they had problems finding food after 9pm
Opportunity: Late night orders twice as common among college
students, and UT Dallas continues to grow in population 5%
every year
Potential competition:
Pizza Delivery (Papa Johns, Dominos)
Meal Delivery (Doordash, UberEats)
Grocery Delivery (Blue Apron)
A typical student after leaving a late night
class.
Potential Features
Type of Food Pricing Location
$6-$10
Potential Services
Food Delivery Service Vending Machine Late Night Restaurant
Conjoint Analysis
Following Attributes and Levels
are to be tested:
• Format – Late Night Restaurant
and Delivery (1), 24/7 Vending
Machine (0)
• Location – SU (1), JSOM (0)
• Food – Burgers (1), Sandwiches (0)
• Price – $6, $6.50, $7, $7.50, $8,
$8.50, $9, $9.50
• Ratings on a 0-100 scale
• 8 possible product combinations
Our Combinations:
Conjoint Analysis - Isabella
Conjoint Analysis
● A positive value for Format indicates users prefer Late
Night Delivery + Restaurant
● A positive value for Location indicates users prefer SU
● A positive value for Food indicates users prefer
Hamburgers
● Price will fluctuate depending on how willing people
are to pay
Format Location Food
Late Night Restaurant
+ Delivery
1 SU 1 Hamburgers 1
Vending Machine 0 JSOM 0 Sandwiches 0
Conjoint Analysis
Based on our results, we can make the following generalizations:
14/20 respondents
preferred Late Night
Delivery +Restaurant
Location is exactly split
between locations, but those
who prefer JSOM have a
higher utility preference
toward it
12/20 respondents
preferred Sandwiches
• JSOM provides less competition than
the Student Union
• Building is host to late night classes,
activities, and study sessions
● Though sandwiches beat burgers, there
is still a lot of interest there
● Provides us a blueprint for future
expansion
Purchase Intentions
Average Market Share of Utility Probabilities at Different Prices
- Most popular choices with varied pricing
- No “outside” competition within our parameters
Sales Forecast
Sales Forecast Assumptions and Calculations
Total UTD Students after 7PM
11K
Market Share Utility
13% @ $7
(Conjoint Survey Findings)
Average Sales/Order
$8.5
5%, 10% and 15%
Pop Coverage Target at
JSOM
15% Students live On
Campus (from Survey)
15K Students on campus
after 7PM for classes
5% Growth Rate
Assumed (excluding
Summer Semester)
Sales Forecast - Viral
Sales Forecast
10% Pop Coverage: $173K
(Spring 2019)
5% Pop Coverage: $86K
(Spring 2019)
15% Pop Coverage: $259K
(Spring 2019)
Marketing Mix - Product
Burget
Burgers (expansion)Sandwich Chips/Soda
Add ons: Milkshake, Desserts, Fruit bowl, Yogurt etc.
Marketing Mix - Place
Place
Small KioskJSOM
1st Floor
Near Jason’s
Deli
Walk in
/Walkout
Reuse tables
Delivery on campus within 20 min.
Marketing Mix - 4 Ps - Promotions
Small sandwich with chips & drinks purchase
Loyalty Rewards
• Flyers
• Social Media (Facebook, UTD page etc.).
• Banners
Advertising
Price – Competitors (not direct) on Campus
Location
Student Union
Offerings
Customized
subs, drinks, and
chips
Pricing
Based on size,
type of meat
used, and extras
Combos?
Yes. Add a
drink and chips
Location
JSOM
Offerings
Varied
sandwiches and
drinks
Pricing
Based on
sandwich type
and added
drinks
Combos?
No, but free
add-ons
Sales Forecast
Competition:
Subway – Has similar pricing
Jason’s Deli – Premium pricing
(chips & pickle included)
From Conjoint Analysis:
For Increased Sales:
Sell Soda - $1 to $1.50
Chips - $0.99 to $1.29
Soda + Chips Combo - $1.75
to $2.50
Sandwich Price:
$5.99 to $6.99
(Depending on option chosen –
meat, veggie etc.)
Marketing Mix - 4 Ps - Price
Next Steps
We have our basic product, but now we need to dig into the nitty-gritty:
Begin Focus Testing
Specific Attributes
• Sandwich Ingredients (i.e. Types of
Bread, Meats, Veggies, Sauces, etc.)
• Narrow Down Days of Operation
Placing the Restaurant
• Take the steps to obtain a permit to
open restaurant in JSOM
• Prepare backup locations within JSOM
should current location fall through

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Product Development Final

  • 1. Night Owl Noms Isabella Kuo, Kevin Dunsmore, Jaimeen Kamdar, Viral Shah
  • 2. Recap Problem: There are limited food options available after late night classes for college students and faculty Needs Analysis: 77% of respondents to original market research noted they had problems finding food after 9pm Opportunity: Late night orders twice as common among college students, and UT Dallas continues to grow in population 5% every year Potential competition: Pizza Delivery (Papa Johns, Dominos) Meal Delivery (Doordash, UberEats) Grocery Delivery (Blue Apron) A typical student after leaving a late night class.
  • 3. Potential Features Type of Food Pricing Location $6-$10
  • 4. Potential Services Food Delivery Service Vending Machine Late Night Restaurant
  • 5. Conjoint Analysis Following Attributes and Levels are to be tested: • Format – Late Night Restaurant and Delivery (1), 24/7 Vending Machine (0) • Location – SU (1), JSOM (0) • Food – Burgers (1), Sandwiches (0) • Price – $6, $6.50, $7, $7.50, $8, $8.50, $9, $9.50 • Ratings on a 0-100 scale • 8 possible product combinations Our Combinations:
  • 7. Conjoint Analysis ● A positive value for Format indicates users prefer Late Night Delivery + Restaurant ● A positive value for Location indicates users prefer SU ● A positive value for Food indicates users prefer Hamburgers ● Price will fluctuate depending on how willing people are to pay Format Location Food Late Night Restaurant + Delivery 1 SU 1 Hamburgers 1 Vending Machine 0 JSOM 0 Sandwiches 0
  • 8. Conjoint Analysis Based on our results, we can make the following generalizations: 14/20 respondents preferred Late Night Delivery +Restaurant Location is exactly split between locations, but those who prefer JSOM have a higher utility preference toward it 12/20 respondents preferred Sandwiches • JSOM provides less competition than the Student Union • Building is host to late night classes, activities, and study sessions ● Though sandwiches beat burgers, there is still a lot of interest there ● Provides us a blueprint for future expansion
  • 9. Purchase Intentions Average Market Share of Utility Probabilities at Different Prices - Most popular choices with varied pricing - No “outside” competition within our parameters
  • 10. Sales Forecast Sales Forecast Assumptions and Calculations Total UTD Students after 7PM 11K Market Share Utility 13% @ $7 (Conjoint Survey Findings) Average Sales/Order $8.5 5%, 10% and 15% Pop Coverage Target at JSOM 15% Students live On Campus (from Survey) 15K Students on campus after 7PM for classes 5% Growth Rate Assumed (excluding Summer Semester)
  • 11. Sales Forecast - Viral Sales Forecast 10% Pop Coverage: $173K (Spring 2019) 5% Pop Coverage: $86K (Spring 2019) 15% Pop Coverage: $259K (Spring 2019)
  • 12. Marketing Mix - Product Burget Burgers (expansion)Sandwich Chips/Soda Add ons: Milkshake, Desserts, Fruit bowl, Yogurt etc.
  • 13. Marketing Mix - Place Place Small KioskJSOM 1st Floor Near Jason’s Deli Walk in /Walkout Reuse tables Delivery on campus within 20 min.
  • 14. Marketing Mix - 4 Ps - Promotions Small sandwich with chips & drinks purchase Loyalty Rewards • Flyers • Social Media (Facebook, UTD page etc.). • Banners Advertising
  • 15. Price – Competitors (not direct) on Campus Location Student Union Offerings Customized subs, drinks, and chips Pricing Based on size, type of meat used, and extras Combos? Yes. Add a drink and chips Location JSOM Offerings Varied sandwiches and drinks Pricing Based on sandwich type and added drinks Combos? No, but free add-ons
  • 16. Sales Forecast Competition: Subway – Has similar pricing Jason’s Deli – Premium pricing (chips & pickle included) From Conjoint Analysis: For Increased Sales: Sell Soda - $1 to $1.50 Chips - $0.99 to $1.29 Soda + Chips Combo - $1.75 to $2.50 Sandwich Price: $5.99 to $6.99 (Depending on option chosen – meat, veggie etc.) Marketing Mix - 4 Ps - Price
  • 17. Next Steps We have our basic product, but now we need to dig into the nitty-gritty: Begin Focus Testing Specific Attributes • Sandwich Ingredients (i.e. Types of Bread, Meats, Veggies, Sauces, etc.) • Narrow Down Days of Operation Placing the Restaurant • Take the steps to obtain a permit to open restaurant in JSOM • Prepare backup locations within JSOM should current location fall through