2. About of PRsons Technology Pvt.Ltd.
PRSONS Technologies was created with the intention to become a global
leader in the area of IT and IT enabled services.
We're focusing on technological advances as well as we can meet clients'
expectations regarding the ongoing projects.
PRSONS Technologies is a 24 hour call center service provider where you
can find highly skilled staff and innovative Technologies to offer you the
top Call Center Services, Back office Data Entry Services and Offshore
BPO services in the business.
3. About of PRsons Technology Pvt.Ltd.
PRSONS Technologies offers many Business and
Technologies services like Inbound &Outbound
Customer/Call Center Support Services, Non Voice Live Chat
and Email Chat Support and Data Entry back Office Support
Services, Overseas Education and Placements, Passport and
Visa services, work permit and immigration Services, Health
Care services, Financial Services, Job Consultancy as well as
we are involved in Event Management Services.
4. Introduction
HR is an emerging sector in the new era of the corporate world.
Previously, human resource management was ignored by large
organizations. Today, the situation has changed; most
organizations emphasize the practice of HRM.
The main reason is that the organization is run by people or
human resources, not by a machine.
PRsons Technologies also emphasizes the practice of human
resource management. In my internship report, my main
objective is to identify the HR practice area of PRsons
Technologies.
5. There is no doubt that the world of work is changing
rapidly. As part of the organization, HRM must then be
equipped to cope with the effects of the changing
world of work.
Changing skill requirements, continuous
improvement , decentralized workplaces and
employee engagement are challenges to be faced.
Now it is a big challenge for HRM to support the
organization by providing the best personnel for the
suitable position in the shortest possible time.
6. Objectives Of The Report
The objectives of the proposed study “Overall HR Practices of PRsons Technologies.” are as
follow:
·To identify what type of HRM practices are done by PRsons Technologies.
·To identify the strengths and weakness of HRM practice of PRsons Technologies.
·To knowthe performance appraisal system of PRsons Technologies.
·To analyze compensation practice of PRsons Technologies.
·To know the theoretical framework of training and development policy of PRsons
Technologies.
·To knowthe training policy of PRsons Technologies.
·To recommend necessary steps for overcoming problems.
7. Research Methodology
In order to prepare the report Ihave collected necessary information
from two sources
a)Primary Sources of Information: The primary data collected
from the following sources:
· Face to face discussion.
· Oral interview of the Employees.
b)Secondary Sources of Information: The secondary data collected
from the following sources:
·Various documents of PRsons Technologies.
8. Human Resources Division of PRsons technologies
The organization's human resource policy emphasizes
providing job satisfaction, opportunities for growth, and
due recognition for outstanding performance. A good
work environment reflects and supports a high level of
loyalty and commitment from employees.
9. The major responsibilities of HR in the organisation
1·HR Policy formulation
2 ·HR Planning
3 ·Work and Job analysis, design and evaluation
4 ·Recruitment and Selection
5 ·Employee and Management Training and Development
6 ·Remuneration and benefits
7·Occupational health and safety
10. Human Resource activities of Prsons technologies
Prsons has numerous human resource activities, those includes
1. Recruitment and Selection
2.Training and development
3. Performance Appraisal
4. Compensation
5. Employee Relations
11. Recruitment and Selection
1. . W o r k f o r c e Requisition
2.. Analysis of position and
re q uire m e nt 3. Ap p rova l of M D
4. . Cand i d ate Sourcing
5.. S hort list ing of
Applicants 6.Interview
7. . Pool of Suitable Candidates
8. . Salary Negotiation
9. . Offering Candidates
10. . Joining and P l a c e m e n t
12. Training&Development
Training is an essential part of every employee. Good
training leads to their development and thus to the
development of the organization.
PRsons offers the Employee Education program
internally and externally.
13. Performance Appraisal
The main purpose of the system is to evaluate the
employee's work performance.Performance appraisal is
done for an employee after completing one year of
service in the organization.
14. Compensation
TheHR department uses different software to process the Compensation for
all employees. Here for each employee there are two parts of salary payment,
one is addition and the other is deduction.
50% is the basic salary and the other 50% is divided into house rent, medical
facilities, transport and various expenses.
The employee's total pay is determined by adding all allowances and
subtracting all deductions. Then payroll entries to the employees' bank
account.
15. Employee Relations
PRsons emphasizes great employee relations with a long-
term perspective to retain employees for many years.
The organization is committed to ethics and fair
treatment of every employee to ensure employee
relations.
16. Results And Findings
PRsons organizational performance could be explained by its
effective recruitment and selection practices and performance
appraisal practices, research has shown that while the value of a
company's human resource assets may not appear directly on its
balance sheet, it still has a huge impact on organizational
performance.
However, there was insufficient evidence to demonstrate that
PRsons training and development practices contribute positively
to company performance as perceived by respondents.
17. Results And Findings
Based on the findings of this research, it is recommended that
the management of PRsons continue to ensure compliance with
the HR policy which is the result of the company's strategy to use
human resources among other things to achieve excellent
performance every year.
Management should continue to ensure that the recruitment and
selection process is fair. There should be measures in place to
ensure that all recruitment and selection procedures are in line
with company standards and policies
