1. Job Aid
Owner/Contact: Kelly Fisher, Specialist II –Editorial & Search Page 1 of3
Digital Improvement April 15, 2015
Proprietary and confidential. Notfor disclosure outside ofDex Mediaor its partners witha need toknow.
Digital Improvement
Applying for a Healthcare Certificate throughGoogle
Task Description: Editorial SearchSpecialistsuse the Google healthcare-related advertising application
page to prevent healthcare providers’ ads from being disapproved.
Trigger: An Editorial Search Specialist discovers ads disapproved for [Healthcare and
medicines] Online pharmacy certification required.
Instruction: Whena customer’sadshave beendisapproved for[Healthcare andmedicines]Online
pharmacy certification required go to the Google healthcare-related advertising
application page and apply for a healthcare certificate.
Access the Google healthcare-related advertising application page.
https://support.google.com/adwords/troubleshooter/6099627?rd=1#ts=6099435

2. Job Aid
Owner/Contact: Kelly Fisher, Specialist II –Editorial & Search Page 2 of3
Digital Improvement April 15, 2015
Proprietary and confidential. Notfor disclosure outside ofDex Mediaor its partners witha need toknow.
Clickthe pencil icontothe rightof “Please select what your organization is? Online
Pharmacy” and change your selection to “Pharmaceutical Manufacturer.”
Select United States as your country

3. Job Aid
Owner/Contact: Kelly Fisher, Specialist II –Editorial & Search Page 3 of3
Digital Improvement April 15, 2015
Proprietary and confidential. Notfor disclosure outside ofDex Mediaor its partners witha need toknow.
Complete Online Pharmaceutical Manufacturer Application Form using business
name, your own contact info, and customer vURL and AdWords ID. Click Submit.
Outcome:The Editorial Search Specialist successfully applies for a healthcare certificate. If approved, the
account’sdisapprovedadswill be reviewedandapprovedwithoutneedinganappeal.