1. Keith L. Boykin (Oracle, Six Sigma Green Belt, LEAN, Python)
Atlanta, Georgia • Phone: (770) 306 4647 • Email: klboykin15@gmail.com
PROFESSIONAL SUMMARY:
A strategically focused quality process leader with an outstanding record analyzing large data sets to deploy quality
systems that are aligned with organizational objectives. Deeply involved in business strategy,quality initiatives, and
alignment of activities that drives growth, improve performance,reduce expenses,and increase profitability. Extremely
capable in leading global teams and leveraging quality measurement systems to support corporate goals and drive
revenue.
AREAS OF STRENGTH & KNOWLEDGE:
PROFESSIONAL CERTIFICATIONS
1Z0-051 Oracle Database 11g: Administrator Certified Associate 08/15
1Z0-051 Oracle Database 11g: SQL Fundamentals I 06/15
Python for Informatics 05/15
Substitute Diploma for Fulton County Schools 01/15
Six Sigma / LEAN CertifiedProfessional 07/12
PROFESSIONAL EXPERIENCE
Fulton County Schools 2015-Present
Substitute Teacher
 Filled in for permanent teachers at a moment’s notice, met and instructed assigned classes in the locations and at
the times designated, and adhered closely to lesson plans left by the teacher
 Acquainted myself with and adhered to the policies and procedures as established by the Fulton County School
Board in written and verbal form
 Repeatedly selected as a preferred substitute for teachers in the South Fulton Elementary School District
 Consistently praised for dedication, reliability, organization, and effectiveness as one of the school district’s most
in-demand substitutes
AT&T Telecommunications 2006-2014
Manager of Process Improvement/Business Analyst
 3 years of experience data extraction, creating and manipulating Stored Procedures,queries, scripting, and
implementing data warehousing from SQL.
 Lead projects to develop and implement LEAN/Six Sigma strategies for the global billing organization which
included a SharePoint site for all internal contracts,documents, and Job Aids
 Elicited, organized, and lead cross-functional project teams as well as facilitated training sessions and meetings
with executives and employees utilizing video conferencing and on-site training. Average organizational
revenues increased by ~11% per year; profits increased by ~3.7%.
 Over 10 years of experience with network management (Data, IMS, IP Networks,Voice, VOIP,and VPN)
 Over 7 years of Statistical Process Control, Root Cause Analysis, Forecasting, and DMAIC methodology to
maximize productivity, efficiency, and profitability to various organizations Waste reduced by ~15% per year.
 Oracle 10g/11g R2  Database Architecture  User –Role Administration
 RMAN  Database Migration  Six Sigma/LEAN manufacturing
 RAC/Grid Control  Backup & Recovery  Database Maintenance
 SDLC  Performance Tuning  Enterprise Manager (EM)
 Data Warehousing  Oracle Applications  Database Design
 Production  Oracle E-Business Suite  ITIL
 Upgrades / Patching  Development & Documentation  Structured query language (SQL)

2. Keith L. Boykin (Six Sigma Green Belt, LEAN Certification)
Atlanta, Georgia • Phone: (770) 306 4647 • Email: klboykin15@gmail.com Page 2 of 2
BellSouth Telecommunications 1998-2006
Manager Network Interconnection Service - Electronic Communications Support
 Provided front-line customer support for machine-to-machine interface gateways as well as web based
applications. Ensured certain troubleshooting methods conformed to vendor’s SLA. Real-time reaction to
outages and updates saved the company ~$ 3.6M in penalties per year.
 Evaluated customer’s generated end-to-end solutions and UAT test scripts in order to recommend improvements
in network connectivity. Efforts created ~40% in waste reduction from 2001-2005.
 Elicited and documented alternative solutions that produced the most effective solution to solve business
problems. Anticipated client concerns and questions to provide timely, professional, client-focused
communications through meetings, status reports, as well as verbal and written communication with vendors.
 Collaborated with various Billing Departments to improve concepts,analyze Call Detail Records (CDR),and
streamline cost routing methods
PROFESSIONAL TRAINING
Pacific Institute of Technology,Morrow, GA
Information Management Certificate - Oracle 11gR2 Database Administration June 2015
 Ability to write Korn shell scripts that access the Oracle database.
 Knowledgeable of UNIX including HP/UX, AIX, Solaris and Linux.
 Strong foundation in the fundamentals of basic database administration
 Knowledgeable of architecture that support backup and recovery.
 Ability to manage memory effectively and to perform some performance evaluation and tuning tasks.
 Knowledge of flashback technologies,scheduling jobs inside and outside of the database,and controlling systemresource
usage.
 Ability to administer the Oracle Clusterware and storage products using both command line utilities and graphical tools using
both command line and graphical userinterface clients.
 Ability to determine the root causes of the inefficient SQL statements.
 Usage of Oracle Database 11g automatic tuning features such as SQL Tuning Advisor, SQL Access Advisor,Automatic
Workload Repository and Automatic Database Diagnostic Monitor.
EDUCATION
Georgia State University, Atlanta, GA
Executive Master of Business Administration
Western Michigan University, Kalamazoo, MI
B.S., Management
TECHNICAL SKILLS:
Databases: Oracle 7.x/8i/9i/10g/11g (SQL, PL/SQL, Stored Procedures, Triggers), MS SQL SERVER 2000/2005/2008, DB2/UDB,
Teradata, and MS Access.
ETL Tools: Main Frame and Oracle Change Data Capture (CDC), and SQL*Loader.
Reporting Tools: Business Objects Cognos Suite, Oracle Reports 2.5
Operating Systems: UNIX (Sun Solaris, LINUX, HP UNIX), Windows NT/98/95/2000, Windows XP, Windows 7 and Windows 8.
Languages/Utilities: SQL, PL/SQL, Unix shell scripts, Java, XML
Other Tools: Python Programming, TPump, Fast Load
PROFESSIONAL AFFILIATIONS
Technology Association of Georgia (TAG)
Project Management International (PMI)
LEAN/Six Sigma Group on LinkedIn