Waste Infrastructure Community Engagement Toolkit
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Why an effective waste management must include the community.
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Waste Infrastructure Community Engagement Toolkit
- 2. An Overview …. In 20 minutes ….. + Personal Welcome + IntroducBon to the topic + What was the issue? + Why a toolkit? + Development and producBon of the toolkit + The training programme + What’s happening now? + Use of the toolkit + Some conclusions 2
- 3. A personal welcome + Adam Read - PracBce Director @ AEA for Waste Management - 18 years of operaBonal experBse in recycling service design, roll-out and monitoring - Staff of > 75 consultants (UK and US) + Role on the project - Project Director + Acknowledgements - Sarahjane Widdowson, Gareth Morton and Gwyndaf Parry - AEA for their support in allowing me to be here today 3
- 5. Our US sponsors + We are here exhibiBng with ERG - we acquired them in 2010 + Come and see us on Booth #118 - ERG and AEA Technology Group + Franklin Associates (ERG division) - extensive experience in all aspects of solid waste management (over 30 years of pracBce) - integrated solid waste master plans - full life cycle analyses of solid waste - waste stream evaluaBons for local, regional, state, and naBonal agencies 5
- 7. The UK Context + Landfill disposal cost is increasing each year - Landfill tax is increasing by £8 per tonne (currently £64/tonne) + EU Waste Framework DirecBve requires: - 50% recycling 2025 - 75% reducBon on 1995 levels of BMW going to landfill by 2020 + Recycling targets set by Devolved AdministraBons in the UK - 70% target for Scotland by 2020 - 70% target for Wales by 2025 + These are driving local authoriBes to introduce comprehensive services to reduce, recycle and recover waste + An esBmated 750 new waste treatment faciliBes needed - before 2020 so the UK can meet its obligaBons 7
- 8. Community Engagement is key …. + UK is a Bny island! - 2.5% of the US land mass + Land is in compeBBon - retail, domesBc, industry + Planning is a local poliBcal issue + People power is an increasing trend + A Government who are encouraging ‘localism’ + Waste faciliBes are not popular neighbours! + Yet waste faciliBes should be ‘urban’ - feedstock & markets 8
- 18. Cost of Residual Waste Procurement? + Authority X have spent £3/4 million on - Strategy & Outline Business Case - Procurement (EOI to full tender) - Staff & Advisors - 3-5 years of work + Value of contract procured? - £3 billion (over 30 years) + Value of communicaBons budget = insignificant! - £300,000 - Would you mind paying £900,00 if it guarantees success? + But what is the cost of not operaBonal on Day 1?
- 21. Cost of delays ? Every month …. + Contract penalBes - £100 per tonne (£3 million) + On-going landfill fees & taxes - £100 per tonne (£3 million) + Planning Appeals & Enquiries - £500,000 - £1 Million + Main reason for infrastructure delays = PLANNING - Driven by local concerns and NIMBY acBvists! + Spending wisely on community engagement = INVESTMENT! 21
- 22. Reality check ….
- 23. What are the sustainable solu<ons? + Ones that help the UK meet its statutory targets + Ones that are affordable + Ones that are environmentally acceptable + Ones that generate jobs + Ones that protect human health + Ones that are deliverable in the Bme available + Ones that are robust and flexible + Ones that are poliBcally acceptable + Ones that are publicly acceptable - Ones that have been fully consulted on…… 23
- 24. What is the public concerned about? + Fear of impact to health + Effects on quality of life + Damage to natural environment + Lack of trust in authority + Traffic movements + Local house prices (NIMBY) + Local landscape + What technology will be used + These need to be addressed - design them into your engagement plan right from the start 24
- 25. Overcoming public fears Public Engagement is vital to + Provide people with accurate informaBon + Understand public concerns + Gain the support of the wider community + Encourage posiBve acBon + Provide a sense of ‘ownership’ - of the problem - and of the soluBons + Develop a proposal which is mutually beneficial + Providing a community benefit 25
- 26. Key issues + Stakeholders are not obliged to co-operate + They are giving their Bme and therefore determine how long they wish to spend in consultaBon + They have the right to confidenBality + They have a right to receive informaBon in return + Need to set out clearly the use of informaBon and commitment to acBng on results - consultaBon for fact finding or for making decisions? - conversaBon is important! 26
- 28. Decide and defend? + If ‘consultaBon is lev unBl as late as the site planning stage: - effecBvely no consultaBon with public - either a Yes or No decision - undoubtedly local opposiBon will block the applicaBon or at least slow down its acceptance - public will react with hosBlity to this type of ‘decide and defend’ approach to facility development + This has been the UK approach…. + Must move beyond this tradiBonal ‘them and us’ approach: - a posiBon based on parBcipatory planning - focusing on engagement and joined up thinking 28
- 29. Waste Management - WALES Millennium Stadium, Cardiff, 1st November 2007 How to Consult? + The team conducBng the consultaBon need to be acBve and believe in the process + There is no point carrying out a consultaBon if it is just a Bck box exercise - Stakeholders will see through this quickly and won’t engage + OpBons - Public MeeBngs / Focus Groups - Shopping Centre Roadshows - Newspaper arBcles - Radio and TV adverBsing - Leaflets / Website - Home visits / School visits - Community Advisory Groups / CiBzen Juries
- 30. Literature
- 32. Waste Management - WALES Millennium Stadium, Cardiff, 1st November 2007
- 33. Waste Management - WALES Millennium Stadium, Cardiff, 1st November 2007
- 34. Waste Management - WALES Millennium Stadium, Cardiff, 1st November 2007
- 35. The Toolkit 35
- 36. About Wales + Part of UK + 3m populaBon + 22 local authoriBes, including a mix of rural, urban and valley regions + Devolved Government + Target of 70% recycling by 2025 36
- 37. Se_ng the Scene in Wales … + European and UK legislaBve drivers aim to divert waste from landfill + The Welsh Government (WG) published its revised NaBonal Waste Strategy (2010) - Towards Zero Waste + The strategy set a - 70% recycling target - cap of 30% on high efficiency EfW plants + RecogniBon that new infrastrucutre was necessary - sorBng, treatment, reprocessing - all needing to get through the planning system 37
- 38. Delivering waste facili<es in Wales + Planning of waste management infrastructure has been historically difficult - even including bring banks + Pressure to meet European Union landfill diversion Targets + Several hundred new waste faciliBes needed - from bring banks to treatment plants + Welsh Government commissioned the producBon of a new public engagement toolkit - help local authoriBes consult and engage more effecBvely with the general public on waste infrastructure issues 38
- 40. What’s in it? + It considers the different stages of consultaBon: - iniBal awareness raising of the problem - strategic evaluaBon of alternaBve opBons - understanding of the need for change - choice of technology - decisions on site search criteria - planning and licensing applicaBons for specific faciliBes + All can be done in isolaBon + Berer sBll they should be seen as a holisBc programme of consultaBon leading to delivery of the appropriate faciliBes for the area in quesBon 40
- 41. How does is work? + The toolkit is a step-by-step guide to consulBng with all stakeholders on waste infrastructure issues + It is based around the following concepts: - Why consult - When should you consult - Who should you consult with - How do you consult? + It uses best pracBce and a detailed literature review of exisBng documents with relevance to communicaBons, consultaBon, and waste management 41
- 42. Toolkit contents + Tick sheets of key tasks + Project Timetables + Stakeholder Involvement - How to - When to - Reason to + Stakeholder roles + Events Management + Costs - Outline budgets + Monitoring and EvaluaBon tools 42
- 43. What’s in it? 43
- 44. Media guide + FAQs + Press release template - adverBsing consultaBon events + PowerPoint presentaBons - for use at consultaBon events / public meeBngs etc - covering technologies 44
- 45. Why is it different? + There are excellent guidance documents on stakeholder consultaBon already available - it is not a new concept in the environment field - nor the waste management sector + The difference lies in its pracBcal nature + As well as convenBonal guidance, it provides: - indicaBve Bmings and costs for running campaigns - detailed fact sheets and images of all types of waste treatment technologies that can be provided to the public to help explain these issues and help to demysBfy the subject 45
- 48. Target audiences and aims + Awareness Raising: - TargeBng those involved in the procurement process, ensuring they had a broad understanding of the main issues, processes and objecBves of good consultaBon + Member Training: - TargeBng local elected councillors with a responsibility for or an interest in waste management to give an understanding of the need for, and their role in, community engagement during the procurement of new food processing and residual waste treatment technologies + Local Authority Officer Training: - Specifically those involved in the procurement of residual and food waste treatment faciliBes - Providing the knowledge and confidence to create an appropriate communicaBons plan for their parBcular procurement process, and to organise and conduct appropriate types of engagement 48
- 49. Detailed course aims + Provide delegates with appropriate ‘tools’ for use during planned Community Engagement + Increase understanding of the current waste infrastructure procurement programmes and their Bmetables amongst the delegates + Provide delegates with details of when, how and with whom to engage throughout the procurement of any new facility + Supply delegates with sufficient knowledge to deal saBsfactorily with any planned ‘merchant faciliBes’ + Advise delegates on how to deal with the media + Enable delegates to create a communicaBons plan for their area / projects 49
- 50. How the training was delivered + Geography - The training was designed to run in locaBons that were: - accessible to the widely dispersed audience - matched the locaBons of a number of waste treatment facility procurement ‘hubs’ that were operaBng + Convenience - The 3 day course was also designed to have minimum impact on officer’s Bme by: - scheduling sessions for just one day per week in each of the three locaBons over three weeks + AccreditaBon - 18 hours of ConBnued Professional Development (CPD) approved by Chartered InsBtute of Wastes Management (UK professional body for waste managers) 50
- 51. The procurement hubs and training loca<ons + IniBal 3 day programme + Follow up ‘all-Wales’ training + Training for elected members at naBonal conference in Cardiff 51
- 53. Outcomes 53
- 55. The role of the hubs + These hubs (both residual waste treatment and AD focused) will be responsible for designing and procuring over 25 major new faciliBes by 2020 + All will need careful community and stakeholder engagement if they are to proceed smoothly to their operaBonal stage + All must demonstrate they have an engagement plan and are implemenBng effecBvely to retain Government funding & support! 55
- 56. Use of the toolkit? + 57% (12) local authoriBes in Wales used the Toolkit for: - generic awareness raising acBviBes related to reduce, reuse and recycling messages as well as waste infrastructure campaigns + Of these authoriBes, 30% (4) had used it, or were intending on using it, specifically for: - awareness raising acBviBes surrounding the introducBon of new waste infrastructure + A further 41% of local authoriBes in Wales were: - planning to use the Toolkit over the next 24 months in conjuncBon with their infrastructure delivery plans + Many local authoriBes were planning to use the toolkit - for more general recycling and waste campaigns, addressing waste prevenBon, home composBng and lirer 56
- 57. Conclusions 57
- 58. You’ve got to engage + The community is an essenBal part of the waste management process + FaciliBes and more likely to be accepted if communiBes are involved in a dialogue with the provider + A lack of consultaBon can - Increase your costs - Stop your project - Devalue your brand + It pays to engage! 58
- 60. Lessons for the US + Landfill is cheap and accessible but what about resource security? - Will new infrastructure be needed? + Some faciliBes benefit from being close to local communiBes (CHP) - Contractors need to be ‘good neighbours’ + As fuel (gasoline) prices increase, localising faciliBes to communiBes will be key - This will bring tension - Need to plan for this! + Community engagement can be expensive – but not engaging is usually more costly! 60
- 62. Thank you! 62