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Running head: POTENTIAL ARAMARK/GOWN UP PARTNERSHIP




Gown Up                                   Look Good, Feel better!


                   Gown Up Inc.* 23 Fashion Way * Baltimore, MD 21220 *

          410-931-GOWN* 1-800-788-GOWN* 410-931-4699 (fax)* www.Gownupinc.com




                       Potential Aramark/Gown Up Partnership



                                      Katie Schley



                              Frostburg State University
Aramark/Gown Up Partnership                                                                   2




Gown Up                                       Look Good, Feel better!


                       Gown Up Inc.* 23 Fashion Way * Baltimore, MD 21220 *

           410-931-GOWN* 1-800-788-GOWN* 410-931-4699 (fax)* www.Gownupinc.com

January 16, 2013



Dear Dr. Jill Morris

Attached you will find the report you requested about the potential partnership of Gown
Up Inc. and Aramark. This report includes information about the history of the Aramark
company and the current outlook on Gown Up Inc.

This report contains research into the potential partnership of Gown Up Inc. and Aramark.
After extensvie research we have determined that it would be monetarily beneficial to
partner our company with Aramark for increased sales, expansion and growth. By doing so,
we will gain a much larger market and increased revenues. We will be able to quickly
expand because Aramark is a well known, professional uniform company, amongst many
other specialties. In addition, we will help expand their company as the healthcare industry
continues to expand and new customers seek gown purchase. Also included in the report is
a historical look at Aramark and how it first began, full benefits and risks of partnering with
such a company, and a SWOT analysis of our current market position.

I would like to discuss the findings in this report at our next Board meeting in February. I
would also like to speak with you in person about our findings before that time. Please call
or email to schedule a meeting with me during the next two weeks so we can decide on the
future of Gown Up and the potential partnership with Aramark.

Thank you,

Katie Schley
Katie Schley
CEO Gown Up Inc.
Aramark/Gown Up Partnership                                                                3




Gown Up                                      Look Good, Feel better!


                     Gown Up Inc.* 23 Fashion Way * Baltimore, MD 21220 *

           410-931-GOWN* 1-800-788-GOWN* 410-931-4699 (fax)* www.Gownupinc.com




Executive Summary

       This report contains research into the potential partnership of Gown Up Inc. and

Aramark. After extensvie research we have determined that it would be monetarily

beneficial to partner with Aramark for increased sales, expansion and growth of our

company. By doing so, we will gain a much larger market and increased revenues. Since

Aramark is already a well known company, we will be beneficial to their sales with the

introduction of a new partnership and a more improved product. Also included in the

report is a historical look at Aramark, how it first began, and how its core values have

brought them to where they are today. In addition, full benefits and risks of this

partnership, and a SWOT analysis of our current market position.




Table of Contents
Aramark/Gown Up Partnership                                                                                                                                   4


Executive Summary.....................................................................................................................................3

   Table of Contents.....................................................................................................................................3

Introduction.................................................................................................................................................5

Reasons for Partnership...............................................................................................................................5

History of Aramark......................................................................................................................................5

Gown Up History.........................................................................................................................................7

Common Values...........................................................................................................................................8

SWOT ANALYSIS...........................................................................................................................................8

   Strengths.................................................................................................................................................8

   Weaknesses.............................................................................................................................................9

   Opportunites...........................................................................................................................................9

   Threats.....................................................................................................................................................9

Drawbacks of Aramark Partnership.............................................................................................................9

Benefits of Partnership with Aramark.......................................................................................................10

Conclusion.................................................................................................................................................10

References.................................................................................................................................................11
Aramark/Gown Up Partnership                                                                 5




                                      Introduction
       In an effort to boost sales in a failing economy, Gown Up has felt the need to

research companies similar to ours for a potential partnership. Our product has slowly

gained recognition and we feel we can greatly expand our distribution by creating more

facilities throughout the entire east coast. At this time, we do not have the budget for

expansion. With a partnership we can make this possible and become the company we

have dreamt of being since we first openeed our doors in 2010. We will continue to keep

our loyalty to our customers and will become more widely known by partnering with a

trusted name like Aramark.


                              Reasons for Partnership


       In an effort to boost sales and reach out to more customers which has been our goal

from the start, we are potentially partnering with Aramark. Aramark is an internationally

known company known for many services including uniform and gown distribution. While

we do not plan to expand quite that far, we would like to expand to the entire east coast

and possibly move west depending on sales at that time. Partnering with this company will

give us a well known name that consumers already trust and we will have many new

customers to build from as well. We believe our product has much more quality than the

current gown Aramark offers. We will be able to offer a new and improved product to their

customers and ours, because quality is our number one goal.


                                 History of Aramark
Aramark/Gown Up Partnership                                                                  6


       Aramark was started in 1936 with a vision to put vending machines in companies

such as factories and businesses (Aramark, 2012). It was started by Davre Davidson and

the initial product was peanuts. This idea was shared by another man named William

Fishman, who ran a vending machine company based in Chicago (Aramark, 2012). A

mutual customer named Douglas Aircraft, introduced the men to each other to join forces.

One man handled business at the Chicago plant, while the other did the same in southern

California (Aramark, 2012).


       In 1959, the combined company became known as ARA for "Automatic Retailers of

America" (Aramark, 2012). In 1961, the company joined forces with Slater System Inc., the

largest food retailer on the East Coast at that time, which made them a national company

(Aramark, 2012). In the mid 1960s, the company continued to quickly expand when they

supplied meals at the Summer Olympic Games in Mexico City and their operations became

international. The company changed their name to ARA services. Joseph Neubauer joined

the company in 1979 as executive vice president of finance and was elected CEO and

chairman in 1984 (Aramark, 2012).


       In the early 1990s, the company's emphasis shifted to "partnering" and changed its

name to Aramark in 1994 (Aramark, 2012). Aramark began focusing on doing whatever

they could to help clients succeed at their business which included continued food service

and supplier of uniforms. They realized that company uniforms was a growing demand and

began selling personalized company uniforms. In addition, they also provided a

professional cleaning service with their sales. According to Aramark, 2012, in November

2001, Aramark acquired "ServiceMaster Management Services, which expanded their
Aramark/Gown Up Partnership                                                                    7


service capabilities to food service, uniform and career apparel." In December 2001, the

company went from private to public and has continued to expand its services since

(Aramark, 2012). In 2003, they expanded their overseas service by entering countries such

as Chile, Ireland, Japan and Korea (Aramark, 2012). Today, they continue to build trust with

business clients around the world and continue to customize each client's specific needs.

They offer food, refreshment, cleaning and uniform services.


                                    Gown Up History

       Gown Up was founded in 2010 by Katie Schley. She first introduced the idea to her

family after seeing a family member in the hospital wearing a faded, ragged, not-so-

covering patient gown. She did some research and found that one of the least appealing

parts to being in the hospital is wearing those gowns. The traditional hospital gowns seen

in almost every healthcare setting today is either made of paper or cotton and was first

designed in 1920 (Brown, 2009). While few things with the gown has changed since then,

very little has stuck. Upon further research, although patient's despise wearing those

gowns, the reason they have stayed the way they are for so long is: they are low in cost,

require little maintenance and provide easy access for healthcare needs such as

intravenous fluid (Brown, 2009). It seems that the original design was for patient's that do

not walk which provides easy access for skin assessments and toileting needs. The reality

is, a majority of patient's do walk in the hospital and in fact doctor's usually want the

patient to get out of bed as fast as possible.
Aramark/Gown Up Partnership                                                                  6


       Aramark was started in 1936 with a vision to put vending machines in companies

such as factories and businesses (Aramark, 2012). It was started by Davre Davidson and

the initial product was peanuts. This idea was shared by another man named William

Fishman, who ran a vending machine company based in Chicago (Aramark, 2012). A

mutual customer named Douglas Aircraft, introduced the men to each other to join forces.

One man handled business at the Chicago plant, while the other did the same in southern

California (Aramark, 2012).


       In 1959, the combined company became known as ARA for "Automatic Retailers of

America" (Aramark, 2012). In 1961, the company joined forces with Slater System Inc., the

largest food retailer on the East Coast at that time, which made them a national company

(Aramark, 2012). In the mid 1960s, the company continued to quickly expand when they

supplied meals at the Summer Olympic Games in Mexico City and their operations became

international. The company changed their name to ARA services. Joseph Neubauer joined

the company in 1979 as executive vice president of finance and was elected CEO and

chairman in 1984 (Aramark, 2012).


       In the early 1990s, the company's emphasis shifted to "partnering" and changed its

name to Aramark in 1994 (Aramark, 2012). Aramark began focusing on doing whatever

they could to help clients succeed at their business which included continued food service

and supplier of uniforms. They realized that company uniforms was a growing demand and

began selling personalized company uniforms. In addition, they also provided a

professional cleaning service with their sales. According to Aramark, 2012, in November

2001, Aramark acquired "ServiceMaster Management Services, which expanded their

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Schley companyresearchreport (1) (1)

  • 1. Running head: POTENTIAL ARAMARK/GOWN UP PARTNERSHIP Gown Up Look Good, Feel better! Gown Up Inc.* 23 Fashion Way * Baltimore, MD 21220 * 410-931-GOWN* 1-800-788-GOWN* 410-931-4699 (fax)* www.Gownupinc.com Potential Aramark/Gown Up Partnership Katie Schley Frostburg State University
  • 2. Aramark/Gown Up Partnership 2 Gown Up Look Good, Feel better! Gown Up Inc.* 23 Fashion Way * Baltimore, MD 21220 * 410-931-GOWN* 1-800-788-GOWN* 410-931-4699 (fax)* www.Gownupinc.com January 16, 2013 Dear Dr. Jill Morris Attached you will find the report you requested about the potential partnership of Gown Up Inc. and Aramark. This report includes information about the history of the Aramark company and the current outlook on Gown Up Inc. This report contains research into the potential partnership of Gown Up Inc. and Aramark. After extensvie research we have determined that it would be monetarily beneficial to partner our company with Aramark for increased sales, expansion and growth. By doing so, we will gain a much larger market and increased revenues. We will be able to quickly expand because Aramark is a well known, professional uniform company, amongst many other specialties. In addition, we will help expand their company as the healthcare industry continues to expand and new customers seek gown purchase. Also included in the report is a historical look at Aramark and how it first began, full benefits and risks of partnering with such a company, and a SWOT analysis of our current market position. I would like to discuss the findings in this report at our next Board meeting in February. I would also like to speak with you in person about our findings before that time. Please call or email to schedule a meeting with me during the next two weeks so we can decide on the future of Gown Up and the potential partnership with Aramark. Thank you, Katie Schley Katie Schley CEO Gown Up Inc.
  • 3. Aramark/Gown Up Partnership 3 Gown Up Look Good, Feel better! Gown Up Inc.* 23 Fashion Way * Baltimore, MD 21220 * 410-931-GOWN* 1-800-788-GOWN* 410-931-4699 (fax)* www.Gownupinc.com Executive Summary This report contains research into the potential partnership of Gown Up Inc. and Aramark. After extensvie research we have determined that it would be monetarily beneficial to partner with Aramark for increased sales, expansion and growth of our company. By doing so, we will gain a much larger market and increased revenues. Since Aramark is already a well known company, we will be beneficial to their sales with the introduction of a new partnership and a more improved product. Also included in the report is a historical look at Aramark, how it first began, and how its core values have brought them to where they are today. In addition, full benefits and risks of this partnership, and a SWOT analysis of our current market position. Table of Contents
  • 4. Aramark/Gown Up Partnership 4 Executive Summary.....................................................................................................................................3 Table of Contents.....................................................................................................................................3 Introduction.................................................................................................................................................5 Reasons for Partnership...............................................................................................................................5 History of Aramark......................................................................................................................................5 Gown Up History.........................................................................................................................................7 Common Values...........................................................................................................................................8 SWOT ANALYSIS...........................................................................................................................................8 Strengths.................................................................................................................................................8 Weaknesses.............................................................................................................................................9 Opportunites...........................................................................................................................................9 Threats.....................................................................................................................................................9 Drawbacks of Aramark Partnership.............................................................................................................9 Benefits of Partnership with Aramark.......................................................................................................10 Conclusion.................................................................................................................................................10 References.................................................................................................................................................11
  • 5. Aramark/Gown Up Partnership 5 Introduction In an effort to boost sales in a failing economy, Gown Up has felt the need to research companies similar to ours for a potential partnership. Our product has slowly gained recognition and we feel we can greatly expand our distribution by creating more facilities throughout the entire east coast. At this time, we do not have the budget for expansion. With a partnership we can make this possible and become the company we have dreamt of being since we first openeed our doors in 2010. We will continue to keep our loyalty to our customers and will become more widely known by partnering with a trusted name like Aramark. Reasons for Partnership In an effort to boost sales and reach out to more customers which has been our goal from the start, we are potentially partnering with Aramark. Aramark is an internationally known company known for many services including uniform and gown distribution. While we do not plan to expand quite that far, we would like to expand to the entire east coast and possibly move west depending on sales at that time. Partnering with this company will give us a well known name that consumers already trust and we will have many new customers to build from as well. We believe our product has much more quality than the current gown Aramark offers. We will be able to offer a new and improved product to their customers and ours, because quality is our number one goal. History of Aramark
  • 6. Aramark/Gown Up Partnership 6 Aramark was started in 1936 with a vision to put vending machines in companies such as factories and businesses (Aramark, 2012). It was started by Davre Davidson and the initial product was peanuts. This idea was shared by another man named William Fishman, who ran a vending machine company based in Chicago (Aramark, 2012). A mutual customer named Douglas Aircraft, introduced the men to each other to join forces. One man handled business at the Chicago plant, while the other did the same in southern California (Aramark, 2012). In 1959, the combined company became known as ARA for "Automatic Retailers of America" (Aramark, 2012). In 1961, the company joined forces with Slater System Inc., the largest food retailer on the East Coast at that time, which made them a national company (Aramark, 2012). In the mid 1960s, the company continued to quickly expand when they supplied meals at the Summer Olympic Games in Mexico City and their operations became international. The company changed their name to ARA services. Joseph Neubauer joined the company in 1979 as executive vice president of finance and was elected CEO and chairman in 1984 (Aramark, 2012). In the early 1990s, the company's emphasis shifted to "partnering" and changed its name to Aramark in 1994 (Aramark, 2012). Aramark began focusing on doing whatever they could to help clients succeed at their business which included continued food service and supplier of uniforms. They realized that company uniforms was a growing demand and began selling personalized company uniforms. In addition, they also provided a professional cleaning service with their sales. According to Aramark, 2012, in November 2001, Aramark acquired "ServiceMaster Management Services, which expanded their
  • 7. Aramark/Gown Up Partnership 7 service capabilities to food service, uniform and career apparel." In December 2001, the company went from private to public and has continued to expand its services since (Aramark, 2012). In 2003, they expanded their overseas service by entering countries such as Chile, Ireland, Japan and Korea (Aramark, 2012). Today, they continue to build trust with business clients around the world and continue to customize each client's specific needs. They offer food, refreshment, cleaning and uniform services. Gown Up History Gown Up was founded in 2010 by Katie Schley. She first introduced the idea to her family after seeing a family member in the hospital wearing a faded, ragged, not-so- covering patient gown. She did some research and found that one of the least appealing parts to being in the hospital is wearing those gowns. The traditional hospital gowns seen in almost every healthcare setting today is either made of paper or cotton and was first designed in 1920 (Brown, 2009). While few things with the gown has changed since then, very little has stuck. Upon further research, although patient's despise wearing those gowns, the reason they have stayed the way they are for so long is: they are low in cost, require little maintenance and provide easy access for healthcare needs such as intravenous fluid (Brown, 2009). It seems that the original design was for patient's that do not walk which provides easy access for skin assessments and toileting needs. The reality is, a majority of patient's do walk in the hospital and in fact doctor's usually want the patient to get out of bed as fast as possible.
  • 8. Aramark/Gown Up Partnership 6 Aramark was started in 1936 with a vision to put vending machines in companies such as factories and businesses (Aramark, 2012). It was started by Davre Davidson and the initial product was peanuts. This idea was shared by another man named William Fishman, who ran a vending machine company based in Chicago (Aramark, 2012). A mutual customer named Douglas Aircraft, introduced the men to each other to join forces. One man handled business at the Chicago plant, while the other did the same in southern California (Aramark, 2012). In 1959, the combined company became known as ARA for "Automatic Retailers of America" (Aramark, 2012). In 1961, the company joined forces with Slater System Inc., the largest food retailer on the East Coast at that time, which made them a national company (Aramark, 2012). In the mid 1960s, the company continued to quickly expand when they supplied meals at the Summer Olympic Games in Mexico City and their operations became international. The company changed their name to ARA services. Joseph Neubauer joined the company in 1979 as executive vice president of finance and was elected CEO and chairman in 1984 (Aramark, 2012). In the early 1990s, the company's emphasis shifted to "partnering" and changed its name to Aramark in 1994 (Aramark, 2012). Aramark began focusing on doing whatever they could to help clients succeed at their business which included continued food service and supplier of uniforms. They realized that company uniforms was a growing demand and began selling personalized company uniforms. In addition, they also provided a professional cleaning service with their sales. According to Aramark, 2012, in November 2001, Aramark acquired "ServiceMaster Management Services, which expanded their