Karen Hong has worked as a customer service agent at Ecolab since May 2018 on a 6 month contract, and previously spent 20 years in the HVAC sector at Rockwool Building Materials. She is an alumnus of Crescent Girls School from 1983, tweets about wellness, sustainability and the Trump-Kim summit, and enjoys brisk walking at Jurong West and attending the BMTC parade on June 18.