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Case Study:
Wyeth
Jurgen Aliaj
MIS 4596
Enterprise Architecture at Wyeth
Globalization
using IT
Global IT
applications &
architecture (
Foundational
elements of Wyeths
Future)
IM Specialist (
relationship managers in
charge of defining
business concepts)
Reporting lines( All IT
personal globally have a
reporting line)
AS400 consolidation
Global Warehouse (
SAP Business
warehouse)
Global IT Strategy and
Processes (Formal system
processes )
Organizational Structure
Start 1997
Pre-Bareaucratic
• No formal business process
to manage global supply
chain
• Holding company with
acquisitions of diversified
businesses
• Lack of standardization of
tasks
• No supervision over
operational processes
End 2005
Bareaucratic and Divisional
• Formal system processes within
application development ,
maintenance , IT governance
• Centralized IT Unit
• Supervision over operational
processes
• Regional Support Centers
• Global Warehouse
Finished with a
innovative
organizational structure
1,800 employees $0.5
billion budget
Built-to-Purpose IT organization Framework
› Enterprise is structured around information flow
› IT innovates the value chain
› IT connects and grows the business
IT “is” the Business
Change Management Process
Kotter’s change
model
Create a
sense of
urgency
Create a
guiding
coalition
Create a
vision for
change
Communica
te the vision
Remove
obstacles
Create
short-term
wins
Consolidate
improveme
nts
Anchor the
changes
Current organizational structure was
not globally stable
Begin the globalization
of IT functions
IT strategy's and
Process, AS400,
Global Data
Warehouse
Information Managers
Funding the Mandate
RSCS concept gains
momentum
Latin America,
Europe, Middle East,
Africa spread
Globally integrated firm
Works Cited
› “Organizational Architecture.” Wikipedia, Wikimedia Foundation, 5 Feb.
2018, en.wikipedia.org/wiki/Organizational_architecture.
› Organizational Structure.” Wikipedia, Wikimedia Foundation, 5 Feb.
2018, en.wikipedia.org/wiki/Organizational_structure#Pre-
bureaucratic_structures.
› “Login to Your Account.” Login Page,
www.gartner.com/document/2213415?ref=solrAll&refval=197739445&q
id=525187da06c8c1951eb1115228adca8a.

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Case study wyeth MIS 4596

  • 2. Enterprise Architecture at Wyeth Globalization using IT Global IT applications & architecture ( Foundational elements of Wyeths Future) IM Specialist ( relationship managers in charge of defining business concepts) Reporting lines( All IT personal globally have a reporting line) AS400 consolidation Global Warehouse ( SAP Business warehouse) Global IT Strategy and Processes (Formal system processes )
  • 3. Organizational Structure Start 1997 Pre-Bareaucratic • No formal business process to manage global supply chain • Holding company with acquisitions of diversified businesses • Lack of standardization of tasks • No supervision over operational processes End 2005 Bareaucratic and Divisional • Formal system processes within application development , maintenance , IT governance • Centralized IT Unit • Supervision over operational processes • Regional Support Centers • Global Warehouse Finished with a innovative organizational structure 1,800 employees $0.5 billion budget
  • 4. Built-to-Purpose IT organization Framework › Enterprise is structured around information flow › IT innovates the value chain › IT connects and grows the business IT “is” the Business
  • 5. Change Management Process Kotter’s change model Create a sense of urgency Create a guiding coalition Create a vision for change Communica te the vision Remove obstacles Create short-term wins Consolidate improveme nts Anchor the changes Current organizational structure was not globally stable Begin the globalization of IT functions IT strategy's and Process, AS400, Global Data Warehouse Information Managers Funding the Mandate RSCS concept gains momentum Latin America, Europe, Middle East, Africa spread Globally integrated firm
  • 6. Works Cited › “Organizational Architecture.” Wikipedia, Wikimedia Foundation, 5 Feb. 2018, en.wikipedia.org/wiki/Organizational_architecture. › Organizational Structure.” Wikipedia, Wikimedia Foundation, 5 Feb. 2018, en.wikipedia.org/wiki/Organizational_structure#Pre- bureaucratic_structures. › “Login to Your Account.” Login Page, www.gartner.com/document/2213415?ref=solrAll&refval=197739445&q id=525187da06c8c1951eb1115228adca8a.

Editor's Notes

  1. Grade:  B+  89 Points Name: Jay Summary:  What worked and what could be better:          You slides are Excellent and they do a good job on their own.  Nice choice of background. You really need to use Notes to some degree augment your analysis and insights.  Your slides need takeaways.  Architecture slide is one of the better interpretations in the class.  Good use of presentation and graphics. Consider reordering the message into a logical sequence.   The story is best told in a sequence other than the way the questions are presented.   Last slide is the best all around. Add references         Meets submission requirements (submitted on time and in proper format) - yes        Ability to answer all the stated questions in an integrated and comprehensive manner –  B+  - Use notes to explain Ability to creatively and successfully apply class materials – A    good interpretation   Provides a balanced perspective that includes both pros and cons in the analysis – A-           Quality and depth of analysis – B+         Included external perspective & personal insight – B+       Good use of the ‘deck’ as a medium of communication – A-      (An A if you included takeaway messages_     Slides stand on their own – B+-           There is a logical connection / theme between the slides – B- 
  2. The elements that made up the Enterprise Architecture at Wyeth.
  3. Wyeth’s executed the Kotter change management model well as they saw a sense of urgency for change. Set a goal to which path they want the company to grow towards. Communicated their vision and the returns paid off as the company grew exponentially. Their RSCs concept was very smart and I would of pursued the same process as they needed to separate IT support between regions. The Global Data Warehouse was one of the most significant IT contributions to the change management as it linked all their businesses and processes together.