1. Juliana Marshall
Resort Concierge - Walt Disney World
Wildwood, FL 34785
jdavis041@cfl.rr.com - (352)330-0301 (352) 643-1239
Willing to relocate: Anywhere
Authorized to work in the US for any employer
WORK EXPERIENCE
Resort Concierge
Walt Disney World - Lake Buena Vista, FL - April 2011 to Present
Make dining and other reservations for patrons, and obtain tickets for events.
• Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
• Make travel arrangements for sightseeing or other tours.
• Receive, store, or deliver luggage or mail.
• Perform office duties on a temporary basis when needed.
• Pick up and deliver items or run errands for guests.
• Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such
as hot-air balloon rides.
• Arrange for the replacement of items lost by travelers.
• Arrange for interpreters or translators when patrons require such services.
• Make dining and other reservations for patrons, and obtain tickets for events.
• Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
• Make travel arrangements for sightseeing or other tours.
• Computer skills
Resort Concierge
Walt Disney World Entertainment - Lake Buena Vista, FL - May 1998 to Present
Responsibilities
Heavy Guest Service.
Guest Talent Runner Grandnite
Magic Kingdom Characters - 2013 to 2013
Attendants, Coordinators and Talent(2013 TA.) Guest Talent Runner Grandnite 2010. Night of Joy Guest
Talent Runner 2006. Various Christmas Filming as Character Performer and Coordinator.
EDUCATION
BS in Business Administration
Florida Metropolitan University - Winter Park, FL
July 2007
High School Diploma
Palatka High School - Palatka, FL
May 1998
Miss Palatka High School
