OnRamp Data Sheets

OnRamp Data Center Services
SECURE | HYBRID | COMPUTING
OnRamp provides computing infrastructure for companies that require high levels of security and availability. As an SSAE 16 / AICPA SOC 2
Type 2 certified, PCI DSS certified, and HIPAA compliant company, OnRamp operates multiple enterprise class data centers where we
deploy hybrid solutions built on cloud-delivered computing capacity, managed hosting, and colocation services. We specialize in working
with companies to ensure compliance in the healthcare, financial services, and other industries with high security needs.
STATE-OF-THE-ART DATA CENTERS
• SSAE 16 / AICPA SOC 2 Type 2 Certified
• Fully Staffed Onsite NOC
• Multi-layer Physical & Logical Security
• Fully Redundant Critical Systems
• 2N Power from Substation to the Rack
UNPARALLELED SUPPORT
• 24/7 Dedicated Team of Engineers
• 100% Uptime Guarantee and SLA
• Full7Layer Remote Hands Support
• Certified Microsoft, HP, Dell, Cisco, Citrix,
VMware, EMC, & Red Hat Partners
• GLBA
• FISMA
• FERPA
• FACTA
• HIPAA
• PCI
• SOX
• U.S.-EU Safe Harbor
SECURITY & COMPLIANCE FOCUS
SECURE | HYBRID | COMPUTING | WWW.ONR.COM | 888.667.2660 | AUSTIN | RALEIGH
ABOUT ONRAMP
COMPLIANT MANAGED HOSTING
There are no white boxes, and no one size fits all. OnRamp’s managed
hosting services provide a completely customized solution built on
enterprise-class equipment and backed by Full7layer Support.
• Fully Managed, Servers & Private Clouds
• Enterprise-class Architecture
• Dedicated Compute Resources
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SECURE COLOCATION
With engineers on-site 24/7/365 OnRamp has the skills and resources to go
beyond the traditional landlord-tenant relationship to help businesses when
and where they need it most: inside their rack.
• State-of-the-Art Facilities
• Fully Redundant Cooling, Power & Network
• High Density Computing
DISASTER RECOVERY
OnRamp offers a full range of disaster recovery options from fully managed
DRaaS, to multi-site colocation, to offsite backups. Everything a business
needs to maintain continuous IT operations.
• Fully Managed DRaaS Solutions
• Geographic and Power Grid Diversity
• Application-specific RTO & RPO
HYBRID HOSTING
OnRamp’s suite of hybrid hosting services bridge the gap between traditional
colocation and the cloud. Build upon pre-existing IT capital investment to tap
into the cloud or customize a solution to solve a specific business problem.
• Highly Flexible Hybrid Computing
• Integrated Multi-platform Environments
• Cost-effective IT Scalability
CL
O
UDSERVI
CES
PRI
VATE CLO
U
DS
CO
LOCATION
HYBRID

OnRamp Colocation Services
Flexible Colocation Services Backed by Expert Support
Redundant Isolated Path Power Architecture
2N Power from the Substation to the Rack
Always-On Double Conversion UPS Systems
Minimum N+1 Redundancy on HVAC Infrastructure
Advanced Cooling with Full Cold Aisle Containment
Redundant 1.5MW Diesel Generators
Super-Vault Tanks with 48 Hours of Fuel and Priority Refueling
Dual-Interlock, Dry-Pipe, Pre-Action Fire Suppression System
Secure Cabinets, Cages and Private Suites
Individually Locking, Audit-Traceable Rack Systems
Custom Security Options, Including Biometrics and Keypads
42U Full Cabinets with Private 1/2 and 1/4 Rack Options
1U Increments Available in Secured Shared Cabinets
Dedicated Worksite Recovery Space Options
SSAE 16 / AICPA SOC 2 Type 2 Certified
Multi-Layer Physical and Logical Security Systems
Two-Factor, Biometric Authentication on All Critical Entry Points
Bulletproof Man-Trap for Entry Authentication
24/7/365 Monitored Video Surveillance with 90 Days Retained
On-Site NOC Staffed Around-the-Clock in Each Data Center
Full Mesh Network Architecture to Ensure 100% Uptime
Carrier Neutral Network Data Center Facility
Blended Bandwidth via Multiple Tier-1 Providers
Dynamic, Performance Optimized, Best Path Routing
Redundant and Diverse Fiber Delivery
Dedicated Links Between Data Centers
COMPLIANCE FOCUSED
Additional Compliance Frameworks:
SOX | GLBA | FISMA | FERPA | FACTA
• PCI DSS Certified
• HIPAA Compliant
COLOCATION SERVICES
“What really stands out is the customer
service and the expertise of the NOC staff.
I don’t have any problems getting ahold of
somebody here if something is critical. In
other data centers I have to go through
either chasing somebody down or [the]
bureaucratic red tape that they’ve set in
place.”
Global Network Operations Manager - ASI
DATA CENTER COLOCATION
Partner with OnRamp to mitigate IT risk, turn CAPEX
into OPEX, limit costs and scale at a faster pace.
OnRamp’s colocation services enable our customers
to locate their IT infrastructure in company-owned
data centers designed to the latest standards without
constraints on connectivity, power, reliability or
security.
DATA CENTER SECURITY AND COMPLIANCE
SECURE COLOCATION SPACE
FULLY REDUNDANT CRITICAL SYSTEMS
HIGH-PERFORMANCE NETWORK CONNECTIVITY

OnRamp Disaster Recovery as a Service
Business Continuity & Disaster Recovery Just Got Simple!
BUILD A COMPLETE BC/DR SOLUTION WITH
ONRAMP’S DISASTER RECOVERY AS A SERVICE.
“OnRamp has figured heavily in our DR
planning. After 42 months of solid,
consistent service, I can confidently tell my
CEO that ‘We are covered.’ In IT, where we
plan for the worst, I have found a lot of
confidence with OnRamp.”
System Administrator - SignAd Outdoor
SOLUTION BENEFITS INCLUDE:
Fully Managed DRaaS
Consultative DR Planning
Multi-tier Application Protection
Rapid Recovery Times
Industry-leading RPOs/RTOs
Direct Link Between Data Centers
Anytime DRaaS Testing
24/7 Expert Support
If your company does not have a business continuity or disaster recovery plan in place, you
are putting your mission-critical systems, applications, and irreplaceable data at risk. Aside
from the threat of natural disasters, mishaps such as equipment failure are often more
pervasive and can pose a far greater detriment to your business, even if you’re supported by
the cloud.
Beyond redundancy and simple backups, what is your business doing to minimize the risks of
disasters of all types and prevent costly downtime and data loss? OnRamp provides a highly
flexible and cost-effective Disaster Recovery as a Service (DRaaS) solution to help mitigate
these concerns and ensure the rapid recovery of your IT operations should such a scenario
arise.
OnRamp Disaster Recovery as a Service
OnRamp DRaaS provides industry-leading, hypervisor-based replication and continuous data
protection. Powered by Zerto, this enterprise-class solution combines the fastest and most
efficient replication technology with fully automated failover and failback. Just as important,
our solution provides non-disruptive DR testing so customers can rest assured their Disaster
Recovery plan can meet the recovery objectives of their business.
By utilizing OnRamp’s DRaaS solution, customers can minimize the business and financial
impact of disasters by speeding the recovery time of critical applications and ensuring
valuable data stays protected.
• Fully Staffed Onsite NOC
• Fully Redundant Network Architecture
• Fast & Secure Data Center Interconnectivity

Why Choose an OnRamp DRaaS Solution?
TRUSTED TECHNOLOGY PARTNER SINCE 1994
OnRamp’s long history of working with businesses to build, deploy, and manage customized
IT solutions means we have the skills and know-how to create a Disaster Recovery plan that
fits your unique business needs. We understand that one size does not fit all, which is why
we take a truly consultative approach when working with our customers. Our customers’
success is our success.
SECURITY AND COMPLIANCE FOCUSED
Our experience working with businesses in the healthcare, financial services, education, and
other industries with high security needs and sensitive data demonstrates a focus that
extends beyond basic IT requirements. Whether it’s a production site or a DR site, we always
work collaboratively with our clients to architect IT environments that meet the highest levels
of security and compliance required by today’s regulatory frameworks and industry
standards.
BEST-IN-CLASS INFRASTRUCTURE
With true enterprise-class equipment, built-in redundancies for every piece of critical
infrastructure, and internet connectivity supported by multiple Tier 1 backbone providers, we
can ensure the highest levels of uptime for our customers. And with direct links between
OnRamp facilities, customers get secure, high-performance data center inter-connectivity for
continuous, seamless data replication — perfect for failing over mission-critical applications
and enabling uninterrupted IT and business operations.
ACCELERATED RECOVERY
OnRamp DRaaS, powered by Zerto, provides real-time replication and continuous data
protection, allowing businesses to achieve near-zero recovery point objectives (RPOs) and
recovery time objectives (RTOs). Couple this with automated failover and failback capabilities
backed by OnRamp expert support, businesses can ensure their end users always have
access to critical applications and data in the event of a disaster. No more costly downtime.
ANYTIME DRAAS TESTING
The key to maintaining an effective BC/DR plan is testing. OnRamp’s DRaaS solution
enables customers to run self-service or OnRamp-assisted DR tests without any disruption to
IT systems or operations. Customers can test their OnRamp DRaaS solution anytime,
thereby ensuring business-critical applications will failover successfully in the event of a
disaster.
AROUND-THE-CLOCK SUPPORT
OnRamp DRaaS is not just about the hardware and software that make up our solution, but
very importantly, it’s about the people and processes that support it, 24x7x365. Every DRaaS
solution at OnRamp comes with our Full7Layer support from a team of onsite, experienced
engineers who have the skills and expertise required to ensure a seamless failover, no
matter when a disaster strikes. Our clients can rest assured we’ll always be there to help
ensure the ongoing operation of their IT environment—any hour of any day.
ADDITIONAL DATA CENTER SERVICES
In addition to helping our customers manage their disaster recovery planning and execution,
we are a standout among most data centers based on our ability to provide both colocation
and managed hosting services, among other offerings. This allows us to build customized
solutions to meet their specific IT and compliance needs.
Visit www.onr.com to learn more about our suite of data center services.
ABOUT ONRAMP
OnRamp provides computing infrastructure for
companies that require high levels of security and
availability. As an SSAE 16 / AICPA SOC 2 Type 2
certified, PCI DSS certified, and HIPAA compliant
company, OnRamp operates multiple enterprise
class data centers where we deploy hybrid solutions
built on cloud-delivered computing capacity,
managed hosting, and colocation services. We
specialize in working with companies to ensure
compliance in the healthcare, financial services, and
other industries with high security needs.
ABOUT ZERTO
Zerto provides enterprise-class business continuity
and disaster recovery solutions for virtualized
infrastructure and the cloud. Zerto Virtual Replication
is the industry’s first hypervisor-based replication
solution for tier-one applications, replacing traditional
array-based BC/DR solutions that were not built to
deal with the virtual paradigm.
Additional Compliance Frameworks:
SOX | GLBA | FISMA | FERPA | FACTA
AUDITS, CERTIFICATIONS &
STANDARDS
• HIPAA Compliant

HOSTING SOLUTIONSPCI
PCI Compliant Hosting
Compliant Solutions Built on IT Best Practices
“We work with banks and credit
unions in the U.S. who are
regulated by the government... so,
it’s really important that the data
center that our data is in is
controlled and managed correctly.”
CTO - Open Lending
PCI COMPLIANT HOSTING
OnRamp’s high security hosting experts
work closely with each customer to design
and implement systems and applications to
meet the latest Payment Card Industry
Data Security Standards. Working with
OnRamp, you have a trusted partner in
ensuring that your IT infrastructure is PCI
compliant.
OnRamp’s team of PCI Compliance experts will work with you to build a comprehensive solution that
addresses the Payment Card Industry Data Security Standards (PCI DSS).
NETWORK FIREWALL
Industry-leading Cisco firewalls to protect your network perimeter and keep
unauthorized traffic from entering.
PCI DSS Requirement 1
MALWARE PROTECTION
Centralized anti-virus software to detect and remove malware and safeguard
sensitive data from malicious activity and security threats.
SSL & IPSec VPN
SSL and IPSec VPN tunnels to encrypt traffic and provide secure remote
access to your servers and applications.
WEB APPLICATION
FIREWALL
Application-layer defense to protect web-facing servers against targeted threats,
including SQL injection, XSS, and zero-day attacks.
ENCRYPTED STORAGE &
BACKUPS
Enterprise-class, AES 256-bit encrypted storage and backups to protect
cardholder data while at rest.
TWO FACTOR
AUTHENTICATION
Two independent authentication factors to verify that all remote access is
secure and authorized.
LOG MANAGEMENT
Automated collection and analysis of log data to rapidly identify critical security
events and compliance violations.
INTRUSION DETECTION
AND PREVENTION
Continuous security monitoring of network traffic to detect malicious activity and
prevent threats from causing harm to your network.
FILE INTEGRITY
MONITORING
Real-time monitoring of files, folders, and registry keys to detect and alert on
unexpected changes and ensure data integrity.
PCI DSS Requirements 10 & 11
VULNERABILITY
SCANNING
In-depth inspections of systems and applications to identify security weakness-
es and vulnerabilities that could be exploited.
DATA CENTER
SECURITY
State-of-the-art data centers built with advanced security and technology in
accordance with PCI DSS to protect cardholder data.
SECURE AND COMPLIANT
DATA CENTERS
• 24/7 Staffed Onsite NOC
• Biometric Two-Factor Authentication
• Comprehensive Video Surveillance

HOSTING SOLUTIONSHIPAA
HIPAA Compliant Hosting
Achieve Auditable HIPAA Compliance
OnRamp offers the most comprehensive HIPAA solutions on the market. Our processes and services dive
far more deeply into ensuring compliance with HIPAA than most other data centers or hosting providers.
“Our team felt very strongly about
the decision to go with OnRamp,
largely due to the security and
privacy protocols they built around
their HIPAA compliant hosting
offerings.” COO - analyticsMD
HIPAA COMPLIANT HOSTING
OnRamp’s HIPAA experts work closely with
each customer to design and implement
systems and applications to meet HIPAA’s
privacy and security standards. Working with
OnRamp, you have a trusted partner in
ensuring that your IT infrastructure is HIPAA
compliant.
EVERY HIPAA SOLUTION INCLUDES
100% UPTIME GUARANTEE AND SLA
DEDICATED TEAM OF HIPAA EXPERTS
24/7/365 FULL7LAYER SUPPORT
SIGNED BUSINESS ASSOCIATE AGREEMENT
ENTERPRISE CLASS HARDWARE/SOFTWARE
AUDITABLE INFRASTRUCTURE
• HIPAA Compliant Facilities
• 24/7 Staffed Onsite NOC
• Fully Redundant Network Architecture
FILE INTEGRITY
MONITORING
ENCRYPTED STORAGE
ENCRYPTED BACKUPS
WEB APPLICATION
FIREWALL
NETWORK FIREWALL
INTRUSION DETECTION
AND PREVENTION
LOG MANAGEMENT
MALWARE PROTECTION
RISK ANALYSIS
TWO FACTOR
AUTHENTICATION
VULNERABILITY
SCANNING
VPN TUNNELS
Continuous monitoring of files, folders, and registry keys to detect and alert on
unexpected changes and ensure data integrity.
Industry-leading AES 256-bit full-disk SAN encryption to protect your sensitive
data at rest without sacrificing performance.
Secure and compliant backup and recovery services to protect mission-critical
applications against costly data loss.
Application-layer defense to protect web-facing applications against targeted
threats, including SQL injection, XSS, and zero-day attacks.
Best-in-class firewalls to protect your network perimeter and keep unauthorized
traffic from entering.
Real-time monitoring of network traffic to detect malicious activity and prevent
security threats from causing harm to your network.
Automated log collection and analysis to facilitate the rapid identification of
critical security events and the regular review of system activity.
Centralized anti-virus/anti-malware software to detect and remove malware and
safeguard sensitive data from malicious activity.
3-step Risk Management Tool developed by our HIPAA compliance experts to
ensure the confidentiality, availability, and integrity of your ePHI.
Two independent authentication factors to validate remote users and prevent
unauthorized access.
In-depth inspections of computer systems and applications to identify security
weaknesses and vulnerabilities that could be exploited.
FIPS 140-2 compliant VPN tunnels to encrypt traffic and provide secure remote
access to your OnRamp hosted infrastructure.

HIPAA Risk Management Tool
Collect Data. Assess Risk. Manage Risk.
YOUR ACCOUNT SIGN OUT
Hello OnRamp User
HIPAA RISK MANAGEMENT TOOL
60% Completed
1 COLLECT INFORMATION
Framing the Risk
28 of 28 Questions
System Characterization
19 of 19 Questions
2 ASSESS RISK
Raise Concerns
Identify Vulnerabilities
Address Vulnerabilities
1 of 1 Resolved
3 MANAGE RISK
Responsibilities
Business Associate Agreement
SUMMARY REPORTS
WELCOME TO ONRAMP’S
OnRamp developed this tool to assist our clients in analyzing and managing their HIPAA compliance
risk associated with their infrastructure at OnRamp. This tool will guide you through a systematic
analysis of the services you receive from OnRamp, helping you to identify concerns, flag
vulnerabilities, and document a plan for addressing those vulnerabilities. Upon completion, this tool
will produce a report detailing your analysis of your infrastructure at OnRamp that is suitable for use
as a basis for a Risk Assessment of your total infrastructure as required for HIPAA compliancy.
1 Collect
Information
Assess
Risk
2 3
Manage
Risk
Collect Information
Answer basic questions about your Company and the EPHI it handles at OnRamp so that we
understand the purpose of our services in protecting your EPHI.
Hello OnRamp User
COLLECT INFORMATION
Framing the Risk
28 of 28 Questions
19 of 19 Questions
ASSESS RISK
Raise Concerns
1 of 1 Resolved
MANAGE RISK
Responsibilities
SUMMARY REPORTS
ADDRESS VULNERABILITIES
Now that you’ve identified areas of concern related to our services in the appropriate protection of
the confidentiality, availability and integrity of the EPHI in your infrastructure, please review each are
of concern. If a concern can be addressed easily or is no longer a concern, please mark it as such.
FRAMING THE RISK
Hello OnRamp User
COLLECT INFORMATION
Framing the Risk
28 of 28 Questions
19 of 19 Questions
ASSESS RISK
Raise Concerns
1 of 1 Resolved
MANAGE RISK
Responsibilities
SUMMARY REPORTS
50% Completed
60% Completed
SHARED SERVICES
PROTECTED ZONE
SYSTEM CHARACTERIZATION
50% Completed
3-STEP HIPAA RISK MANAGEMENT TOOL
OnRamp specializes in working with customers to meet the rigorous
HIPAA compliance requirements. We understand that meeting these
compliance requirements is important, but difficult and time consuming,
which is why our technical team of HIPAA implementation experts works
with our customers to build comprehensive, HIPAA-compliant hosting
solutions that address the confidentiality, availability and integrity of
electronic protected health information. Going far beyond what’s typical of
most data centers, OnRamp has developed a 3-Step HIPAA Risk
Management Tool, rooted in our highly secure private cloud and
colocation services, to easily diagnose, assess and manage any vulnera-
bilities and risks to our customers’ IT infrastructure at OnRamp.
Accessible through OnRamp’s healthcare portal, this proprietary online
application was developed by OnRamp’s team of HIPAA experts as a
3-Step HIPAA Risk Management process, to:
1 2 3
Upon completion of the 3-Step process, OnRamp’s HIPAA Risk
Management Tool produces several important outputs:
1. A report detailing the responsibilities of both the customer and
OnRamp.
2. An analysis of the customer’s infrastructure, including a system
diagram of their IT infrastructure when hosted at OnRamp.
3. A Business Associate Agreement that documents the responsibilities of
both OnRamp and the customer to collectively ensure compliance.
OnRamp works closely with each customer to design and implement
systems and applications to meet HIPAA’s privacy and security standards
and related administrative, technical and physical safeguards. Working
with OnRamp, you have a trusted partner in ensuring that your IT
infrastructure is HIPAA compliant.

OnRamp Partner Program
The Data Center Service Industry’s Most Beneficial Partner Program
OnRamp offers the most comprehensive suite of data center services to support your customers at each and every layer of their operations. The
resources we provide our partners and the flexibility of our programs make it easy for our partners to work with us. Simply put, as an OnRamp partner,
you can generate more revenue, increase the profitability of your services, and grow your business.
Why OnRamp
OnRamp provides computing infrastructure for companies that require high levels of security and availability. OnRamp operates multiple enterprise class
data centers where we deploy hybrid solutions built on cloud-delivered computing capacity, managed hosting and colocation services. OnRamp
specializes in working with companies to ensure compliance in the healthcare, financial services and other industries with high security needs.
As an SSAE 16 / AICPA SOC 2 Type 2 certified, PCI DSS certified, and HIPAA compliant company, OnRamp's state-of-the-art facilities feature the
highest levels of security, redundancy, reliability and technical expertise with 24/7 security and maintenance from a team of on-site network engineers.
The OnRamp Reseller Partner Program can help your customers
succeed while you build an additional recurring revenue stream for
your organization.
• Choose generous monthly recurring commissions or
lump-sum payments
• Reciprocal referrals from OnRamp
• Consistent enablement activities
• Dedicated sales, marketing, and support resources
• No minimum sales commitment requirement
• Co-marketing support for lead generation
• A clear, easy-to-understand program with the flexibility
to fit your needs
• New monthly recurring services to offer customers
• Reseller discounts up to 15% based on monthly spend
• Increase top line revenue and margins
• Opportunities for new business from OnRamp
• Consistent enablement activities
• Dedicated sales, marketing, and support resources
• No minimum sales commitment requirement
• Co-marketing support for lead generation
• HIPAA
• PCI
• SOX
• U.S. EU Safe Harbor
• GLBA
• FISMA
• FERPA
• FACTA
SECURITY & COMPLIANCE FOCUSSTATE-OF-THE-ART DATA CENTERS
• 24/7/365 Staffed NOC with Full7Layer Support
• Fully Redundant Critical Systems
• Colocation
• Managed Hosting
• Private Clouds
BEST-IN-CLASS SOLUTIONS
• Disaster Recovery
• Hybrid Hosting
• Compliant Hosting
REFERRAL PARTNER PROGRAM BENEFITS RESELLER PARTNER PROGRAM BENEFITS
The OnRamp Referral Partner Program allows our partners to take part
in the rapidly growing data center services market by rewarding them
for referring new customers to OnRamp.

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