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3 d printers co
- 1. “We Print the Future”
- 2. Introduction We turn your ideas into a 3D WORLD reality!
- 3. Plan -What are we about? -What is our Objective? -What can we do for you?
- 4. Benefits -Innovating new technology -As the company grew, materials cost less -Service
- 6. Qualifications Cont. - Job Positions - Customer Service (General Associate) - Printer Team Member (General Associate) - Printer Repair Team Member (General Associate) - Team Supervisor - General Manager - Regional Manager
- 7. Approach 3 Services Up Front: ● In store 3D Printing ● 3D printer sales ● Repair ● Multiple stores up to 3 by October
- 8. Evaluation ● Up-Front Customer evaluation ○ Survey by receipt ○ Survey after major services ● Profit is within $5,000 of budget monthly
Editor's Notes
- Blue Stable Orange is creative Silver is high tech and sophisticated
- Time flies and changes lives. Computer games have been living in a 3D world for a while, more and more films are made and shown in 3D… My name is Yevgeniy and I’m proud to announce that the Third Dimension Print Company is ready to turn your ideas into a 3D WORLD reality! And now I’d like to ask Victor to tell you more about our company.
- We are about making imagination become a reality. We want our products and services to further society in the technological race. We envision a world where everybody is constantly creating and thinking of new and better ways to view art, work, home, life, etc. Our products will help shape the trajectory of our business in that no one else caters to the beauty of what 3D printers can bring. We want our customers to be creative and connected. Our mission is to bring together a world of innovation — through programs, policies and the values we live by. Our services consist ofa repair/printing service who we call 3DRP “3D Repair and Printing”. This service provides that a trained technician comes out to the customer and assist them with any repair issues involving the product and/or any technical issues that may arise. They also will have an onsite office where the customers will be able to call in or place orders for prints onsite. ”3DRP personnel believe in the consumer, they believe in YOU” and now i'm gonna pass it over to Julia so she can further your knowledge about some of the benefits that working with us will entail.
- Okay, so what you see here is the hierarchy of our job system. At the top is the regional manager which is a corporate job who is in charge of all of the stores in the region. Next is the general manager, which there will only be one of at every store. Under him are team or shift supervisors. There will always be at least 1 shift supervisor clocked in while the store is open. Under the supervisors are the general associates, which will include a couple different job positions.
- So going into more detail of what all of these jobs entail, first I will start at the bottom. For the customer service job which is a general associate position in the hierarchy some of the responsibilities are to: run the register stock the shelves answer phone calls handling of sale signs and labeling the products The requirements include: Ability to learn in a fast paced environment Customer service experience preferred Effective Oral Communication Skills Knowledge of 3D Printing a plus Ability to work with a team Next is the Printer Team Member which is another general associate. Responsibilities for this team member are: Help customer scan/print whatever 3d object needed Trained to repair basic possible printer problems Keep track of the orders throughout the day including online orders Trained to do anything Customer Service Team Member can do in case they are needed to run front store registers The requirements for them are: 2+ Customer service experience Effective Oral Communication Skills Be able to show basic knowledge of 3d printing Ability to work with a team The last general associate position is the Printer Repair Team Member. Their responsibilities are: Trained to repair most or all possible printer problems Can help customers diagnose their own printer problems Do home calls to repair customer printers Now the requirements which are: Ability to learn quickly 1+ Years’ experience with printer repair 2+ Years’ experience in Customer Service Ability to work with a team The printer repair team member will also be required to go through a 3 week training program to become fully accustomed with all of our printers and to become entirely trained in the diagnostic and repair of 3d printers The next member of the team is the Team Supervisor and some of their responsibilities are: Handle counting money at the start and end of every day Trained in diagnostics of the printers In charge of keeping track of current stock through system and ordering new stock Move around products location when sent from regional managers office the requirements for this position are: 3+ Years’ experience in Customer Service Leadership Capabilities Effective Oral Communication Skills Ability to learn quickly Ability to build relationships The last RETAIL job is the General Manager, there will only be one for each store. The general managers responsibilities in the store are: Handle counting money at the start and end of every day Trained in diagnostics of the printers In charge of keeping track of current stock through system and ordering new stock Move around products location when sent from regional manager’s office In charge of hiring and up keeping the store’s team Handle Cash drop offs at the bank Their requirements for the job are: Leadership Capabilities Effective Oral Communication Skills Ability to learn quickly Ability to build relationships 5+ Years’ experience in customer service The last position for the business is the Regional Manager. This person’s responsibilities are: Drives sales, improves margin/profitability and reduces expenses Responsible for delivery and execution of new and ongoing sales/store events Set the expectation, standard, and example for customer service within the region Uses each store’s profits and customer numbers to decide the size of the team The requirements for this position is 3+ years’ experience as a store manager or equivalent demonstrating strong customer service Must have the ability and strive to drive the business and create a culture of great customer service and operational excellence through execution of goals and objective Excellent communication skills (written and oral), organizational skills and strong planning A solid understanding of the financial aspects of the retail or printing business So thats all i have for you and ill pass it on to sam to explain the approach and evaluation portion of our proposal.