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International Business 401
Spring 2016
Country Entry Analysis Report: China
Jose Echevarria
Professor Nehrt
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Jīngshén Jiànkāng
(精神健康)
“Promoting Healthy Spirits Every Second of Everyday in the Middle country”
Table of Contents
Mission Statement, Vision Statement and Business Concept……………………… Page 3
Industry Analysis……………………………………………………………………… Page 8
Country Analysis……………………………………………………………................. Page 16
International Marketing……………………………………………………………….. Page 29
International Management…………………………………………………………….. Page 39
International Financial Analysis……………………………………………………... Page 47
Final Recommendation………………………………………………………………. Page 53
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Mission Statement, Vision Statement, and Business Concept Report
Executive Summary
The purpose of this report is to give shape to my product idea that I wish to make
successful in China. The Traditional Chinese Medicine market is largest in its country of origin.
Innovative technologies allow for more creative ways to develop unique forms of the products in
this sector. Using information about the Chinese market and what I have come to learn about the
popularity of Traditional Chinese medicines, I justify my points with facts found in my research.
I also state my sales goals for the first year. Many may argue that the TCM market is
oversaturated and that people have already established their loyalty. Also, buying traditional
Chinese medicine from a foreign company may be unattractive to the Chinese consumer.
However, China is modernizing in many ways and that paves the way for acceptance of
innovative products. The increased receptivity of foreign goods in cities like Shanghai may make
this product a popular one among health conscious consumers of TCMs as well.
MissionStatement
We strive to provide easy and convenient ways to compliment daily health habits through
our carefully developed nutrition and health product. The goal is to provide an alternative to
nutrient consumption for people that that keep themselves active throughout the day. We will
deliver products that satisfy various aspects of daily health and nutrition. Utilizing the latest
innovative technology available we will demonstrate that natural medicines can be applied in
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newer and more efficient ways. Our values include knowledge, health and aligning our
organization with consumer concerns.
Vision Statement
“Our vision is to bring the greatest healthy alternatives to our customers for every second
of everyday”
We wish to help customers live joyous lives with the first step being physical health. We
know it is unlikely to literally provide customers with health every second of everyday however
we use this as our ultimate goals to excite customers and motivate our team.
Nutrient Health Patch
The product idea is a relatively small, circular (2.5cm) sticky patch that delivers
medicines into the bloodstream for a variety of health purposes. Such purposes include
cardiovascular health, immune strength, and vitality and memory retention. The product sticks to
the shoulder and through a porous permeable membrane the contents are able to be absorbed by
the skin and into the bloodstream.
Value to Customers
Our product can be worn throughout the day in order to compliment healthy habits. For
customers that are constantly active, our products will give them a chance at maintaining good
health even when they do not have the time to properly consume nutrients. The product will
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work best on the more active individuals because perspiration further increases nutrient
absorption due to the opening of the pores.
Advantage Over Competitors
Some of the top competitors in the TCM industry are Infinitus, CR Sanjiu and Yunnan
Baiyao (www.portal.euromonitor.com). Infinitus, CR Sanjiu and other companies use top-notch
manufacturing technology to develop products into capsules and other forms. No other product
in the Chinese market is as convenient as our patch could potentially be. There is no data
available of products that provide the benefits of TCM for customers through the means that we
offer. Our product delivers the medicine through the bloodstream throughout the course of a day
rather than trying to digest the product all at once. The problem with digesting the product is that
it does not get fully used before the body removes it as waste. By distributing the product slowly
throughout the course of a day, customers are getting the full value of their money. Each patch
comes with a standardized dosage of medicines.
Target Consumers
The market of choice for this product is China, which is also the largest market of TCM
products. China’s growing middle-class (and disposable income) makes it an attractive choice
for foreign investors. We will focus on Tianjin and Shanghai because of their populations being
among the top three in China. Due to the affects of the One Child Policy, China’s late lifers
population is among the largest demographic (250 million citizens over the age of 60). Naturally,
the older aging population increases the demand for health products. Spending in health products
increased by 55% from 2009 to 2014 and it is estimated that it will grow by 50% from 2015 to
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2020. Distributing as much of our products through online sales would also be ideal in China,
since over 60% (about 600 million) of the population has Internet access. Online shopping is also
the preferred form of shopping. Overall, the target customers we are looking at are Chinese
people over the age of 60 with middle income or above.
Psychographics
According to Hofstede’s dimensions China has deeply ingrained cultural norms that must
be understood before one does business with them.
Figure 1
For starters China has a high power distance ranking of 80 compared to the United
States, which makes it an excepted norm for a company’s leaders to be considered superior in
status and respect than the lower ranked. Overall the world mean for power distance is 86 which
actually makes China more moderate in that aspect.
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The population of people over the age of 60 in China prefers Traditional Chinese
medicine to foreign manufactured medicines partly due to the cost. Western medicines have been
proven to cure ailments quicker however, Traditional Chinese medicines are believed to be
healthier in the long run in order to cure diseases over a period of time from consistent usage.
TCMs also have far less side effects compared to western medicines. The preferences of the
Chinese consumers align with their long-term orientation score mentioned in the Hofstede
analysis.
In the Masculinity category, China scored a 66, which makes it similar to the United
States in this dimension. Like the United States they are driven by success, competition and
achievements. The masculinity aspect demonstrates that there is potential for consumers to use
our product because of the busy lifestyles.
Uncertainty Avoidance is rather low in China, which ranks at 40. Chinese people are
not afraid of ambiguity and in cities like Shanghai this means that they are open to foreign
consumer goods. China’s retirement age is 60 but luckily, China’s elderly are very active
throughout the day. Much of the reason is because Grandparents often raise their grandchildren
instead of the parents and also because they exercise in local parks along with other elderly
people. The daily congregation of elderly folks and the grandparents willingness to raise
grandchildren exemplify the collectivist culture in China because Chinese consumers often rely
on their peers to make purchasing decisions and work as a group to solve problems. Indulgence
is not scored highly in China therefore the product must truly convey personal benefit to the
consumers or else they will see no real need in buying it (http://geert-hofstede.com/china.html).
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Estimated Sales for first year:
We have made my calculations using the size of the traditional dietary supplement market
which is was CNY42,900,000,000 (euromonitor.com). I then divided by our sales price, which is
CNY192. Finally, I got the number of units, which is 2,23,437,500, and multiply by the lowest
market share of 0.1%, which comes out to 223,438 units to be sold in the first year. This is not a
bad goal to reach for the first year however given our lack of recognition we may have to distribute
intensively.
Industry Analysis Report
Executive Summary
Consumers are becoming increasingly health conscious and thus look to natural
traditional medicines in order to complement their lifestyles. On a world wide basis there seems
to be more potential for the Traditional Chinese medicine industry. It is certainly an attractive
industry globally with the increasingly health conscious population around the world in both
developed countries for their complementary benefits to a good diet and for underdeveloped
nations because they are inexpensive. In China the industry is challenging due in part to large
competition however, with access to technology and coveted innovation an international
company may stand out and capture a substantial amount of the market share.
Industry
TCM (Traditional Chinese Medicine) falls in the consumer health industry which is a
generalized category including over the counter drugs, vitamins and supplements, weight
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management products and sports nutrition. Traditional Chinese medicine mostly overlaps with
over the counter and vitamins and supplements. Traditional Chinese Medicine is most popular in
China where competition is close to perfect. This means that many niches are already taken.
However, most of the companies lack the technological infrastructure that western companies
have to create innovative products. TCM companies provide consumers with long trusted and
culturally accepted products that are accessible and affordable. These products are used to
complement healthy habits and used as an alternative to western medicines. Such products
include teas made of different leaves and roots, diuretics, and encapsulated vitamins made from
natural herbs.
The Numbers
The global market for Traditional Medicines was valued at $30 billion (2015). The total
revenues for the entire consumer health industry was $178 billion that same year (2011). About
49% of the TCM market revenue came from Asia Pacific, mainly China. In 2015 the TCM industry
in China recorded sales revenue of $11 billion or CNY66 billion.
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1Figure 2.0
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Figure 2.1
As shown in Figure 2.0 Globally Herbal/Traditional Products are growing at a rate
approaching 2% annually. Conversely the OTC drug category’s growth is decreasing annually. Of
all the categories OTC and Herbal/Traditional medicines are most similar. This indicates that
Traditional Medicines popularity is likely being increasingly favored over traditional over the
counter drugs that may cause side-effects. According to Figure 2.1 the TCM industry in China is
expected to grow by almost 42% from 2015-2020. This would mean that the industry is expected
to grow from almost $11 billion to $15 billion by 2020. It is a fair amount of growth considering
that China already has a third of the global market share for the Global industry. The TCM industry
1Euromonitor International (2011,Feb 16). A Global Overview of Herbal/Traditional Products Retrieved Feb 22
2016,From Euromonitor PassportGMID database
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has been growing by about $1 billion each year since 2009 and will continue this trend through
2020 and perhaps beyond.
Figure 2.2
TCM Industry
Growth
Historic
2009 2010 2011 2012 2013 2014
5,326.00 5,984.50 6,730.90 7,606.80 8,788.60 9,743.10
Forecasted
2015 2016 2017 2018 2019 2020
10,785.90 11,641.90 12,525.20 13,430.50 14,345.60 15,266.90
Porter’s 5 Forces
Threat of New Entrants
Globally the industry and domestically the industry is not difficult to get into. The reason
is that the products are not created from rare resources. For this reason, a lot of the domestic
companies in China are small businesses. However, some threats do exist
3from foreign companies who have access to better technology and manufacturing standards.
Unfortunately, domestic companies in China do not yet possess managerial standards for
developing traditional Chinese medicines where as many western companies along with South
Korea have the technology necessary. Japan and South Korea notably have populations that are
3 Euromonitor International (2015,Nov. 17) Herbal/Traditional Products in China. Retrieved Feb 22 2016,From
Euromonitor PassportGMID database
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very interested in purchasing TCM products as well. Another barrier to entry are China’s
regulations on foreign companies seeking to operate in the country. Foreign companies need
permission from the government in order to operate.
Potential Substitutes
There are a few ways that consumers of health products can replace the benefits offered
by specific TCM products. One way is for consumers to buy the product they are looking for in
different forms such as capsules or granulated ingredients. Another way is for consumers to opt
for western style over-the-counter medicines. Finally seeking treatment from physicians is by far
the best yet most expensive option. Many Elderly Chinese consumers hesitate to visit physicians
due to the cost and so they instead choose TCM products, which can be beneficial in the long run
due to their natural properties. Western Style medicines are a good substitute for immediate
results however, they are perceived negatively because of their toxic chemical properties and
side effects. It is still possible that among young people they can be a good substitute however,
the elderly favor TCM products.
Supplier Power
There are currently 51 different TCM companies listed in the database meaning that
supplier power is high due to the fact that there are many manufacturers to choose from. 60% of
sales of TCM products are from retailers (mainly health and beauty shops) with direct sales at
27% and Internet sales at 12%. Chinese consumers are not typically picky when it comes to
common forms of Chinese medicine however niche products by popular brands are favored over
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imitation products. Infinitus is currently the dominant company in the market with 11% market
share. Thus with this data one can assume that suppliers have a lot of power considering the high
demand for many products. Tea is not only considered a from of TCM it is also generally
popular as a refreshment. The cost of raw materials for TCM products varies on the specific
substance they are extracted from. Some can be very cheap and others are hard to produce and
expensive. “China’s vast territory and various natural conditions have given birth to a variety of
traditional medicine resource” (An Analysis on the International Competitiveness of China’s
Traditional Medicine Industry). In recent years China has raised the pricing roof to allow
companies to have more price control. In other words there are areas that may be beneficial when
it comes to the costs of manufacturing.
Buyer Power
Buyer power is low in the TCM industry because there are many companies for suppliers
to choose from. Many companies make similar products that can be replaced on the shelves by
companies who offer their products at lower prices to the retailers. Chinese consumers make few
exceptions for which brands to remain loyal to. Infinitus holds the most loyalty but it is partly
due to the fact that they sell products unique to their offerings such as their brand of tonic
beverages; great for digestion. TCM products are not a complete necessity for consumers
because they can be replaced however; they offer a cheap alternative for consumers in forms,
which they trust. Therefore, it is in manufacturers’ best interests to have some of these products
available in their stores. It is also crucial that competitors offer supply at low enough prices for
manufacturers to obtain raw materials to make attractive profit margins for each sale.
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Competitor Analysis
The TCM market is highly competitive due to the amount of domestic companies
actively participating in the industry. The increasing competition is taking away market share
from the top competitors meaning that a firm entering the market can ideally capture a good
portion of the market share given the technology and Marketing budget. To confirm this
assertion from the visible data of company shares I used the Herfingdahl Hirschman Index
formula (s1^2 + s^2 +… si^2) to see the markets competitive level. The total score was 152.65
out of a possible 10,000 which translates to an extremely competitive market. The concentration
ratio for the top 4 companies in China was 17.3% which also reflects a highly competitive
market. Infinitus was the company with the most market share which has approximately 11% in
2015. Second place, CR Sanjiu only held 3% of the market.
The top 4 competitors in the TCM market are Infinitus, CR Sanjiu, Yunnan Baiyao and
Nim Jiom Medicine. Infinitus sells a special brand of Tonic beverages which are good for
digestion and have helped it maintain the largest market share. They have also cooperated with
the bank of china in order to create a credit card to promote their customer4s’ experience. For the
most part what makes these brands successful lies within their technological advantage over
other firms. The top four companies are able to create the most innovative products thanks to
their higher budgets for Research and development and advertising. Seven of the top ten
companies in China are domestic which means consumers trust brands that have Chinese
heritage more. Infinitus’ market share has fallen by .3% in 2015 from the previous year. It has a
4 Investopedia (unkown date) CFA Level 1 Retrieved Feb 25 2016, From Investopedia website
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compound annual growth rate of 1% over the last 5 years. CR Sanjiu the second largest company
in the market has a compound annual growth rate of 1% as well over the last 5 years. However,
CR Sanjiu has also fallen in market share in the past year. This shows that the rising competition
n the market is taking away the market share fro the top competitors. Unfortunately, information
on the exact budgets and financial statements overall are hard to find. This could be because
China’s transparency laws are different than most western countries who are required to release
income statements annually. Chinese companies are only required to do so for the government to
monitor activity. The only competitor’s financial information I was able to find was Hebalife
shown in that table below. Hebalife uses 19% of their revenue for costs of goods sold and 81%
towards sales and other expenses. Hebalife may not be a good competitor to model after since
they distribute using Multi Level management which is illegal in China. This factor can impact
how much is invested in different aspects of our marketing mix.
Sustainability of Competitive Advantage
The competitive advantages that our firm holds are in our superior technology and
superior managerial skills which allow us to create innovative products and better manage
operations. “Only by combining the specialties and advantages of traditional Chinese medicine,
establishing internationally-accepted standards and producing modern Chinese medicine will
traditional Chinese medicine really step into the world” 5(An Analysis on the International
5 International Journal of BusinessManagement (2010, July 7) An Analysis on the International Competitivenessof
China’s Traditional Medicine Industry Based on the SWOT Model Retrieved Feb 24 2016, From International
Journal of Business and Management.
.
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Competitiveness of China’s Traditional Medicine Industry). This is a rare advantage because
many of the domestic firms which make up the market simply do not have access to the
technology many western countries do. Given that we are aiming to create a nutrient arm patch
that requires a good amount of research and development only the top competitors would have
the capability to take counteractive measures. The technology used to create the arm patch can
also be extended into creating other medicinal products that can be absorbed through the skin.
There are also no current product such as the one we wish to offer. As previously mentioned
many TCM companies are small and therefore lack the management skills available to western
firms. Our advantage in this aspect comes from our ability to structure a system of operation.
Country Analysis
Executive Summary:
This Country analysis was created to inform the reader of some factors to weigh into the
decision of whether China is an attractive country to enter into for our product. Overall there are
some positive and negative attributes found about China in this analysis. China has a large
potential for our targeted demographic which consists of the majority of the country’s
population. The economy continues to grow at an exceptional rate and the incomes of the overall
population is expected to rise; a sign of good news for companies selling consumers goods.
There are some concerns regarding the manipulation of the local currency in exchange rates and
in the enforcement of laws and regulations. China is the most attractive destination for Foreign
Direct Investment however it can be biased in favor of its’ domestic companies. We may also
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encounter problems in the acquisition of talent as workers with technical know how are scarce
and it as become increasingly difficult to acquire visas for international workers. There are
promising aspects found in this information however getting around the challenges presented
will require logistical reasoning.
Country Demographics:
A large population in China is a sign of great opportunity for making profit. The
demographic data on China shows that it is a country with promising potential for our6 industry
based on the density of our target market among other factors. China is the world’s most
populated country (rivaled by India) with 1.4 billion citizens; 45 times the world average of 31
million and dwarfing the world median of 5.4 million. The population growth rate was a mere
.45% compared to the world average of 1.12% annually (2016), China’ growth was ranked 162
out of 233 countries in 2015. The growth rate is expected to increase since the one child policy
ban had been lifted. Strong Arm will be Targeting both male and females between the ages of 25
and 64 which accounts for 59% of the population. Of that population approximately 51% are
male and 49% are female. The population aged 55-64 account for 11% of the total population
and will be exiting our targeted demographic in 10 years only to be replaced by 13% of the
population currently aged 15-24. This is good news since it means our target demographic will
6 “China Country Commercial Guide” Export.gov 8 Oct. 2015 Web. 9 Mar. 2016
2
“China” Central Intelligence Agency Updated:25 Feb. 2016 Retrieved 9 Mar. 2016
https://www.cia.gov/library/publications/the-world-factbook/geos/ch.html
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be growing an additional 2% in 10 years. In 5 years the age group 19-24 will enter the target
market bringing in approximately 100 million people. Simultaneously 80 million people in the
age group 59-64 will leave the target market. This information is used to justify further why this
is a good target market for us.
Figure 3.1
China is not short of educated individuals with 96.4% of the population being literate as
of 2015. The school life expectancy is averaged at 13 years spanning from primary to tertiary
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education. High access to education is often correlated with better income which is good news
for companies selling consumer goods. This could be promising for our organization since higher
education is correlated with higher income which may make skimming pricing strategy
plausible.
The Economy: Size and Trends
Although it is said that China’s growth is slowing down it is still growing at a high rate
and its7 inflation rates have decreased making it a favorable option economically for our product.
Generally, inflation being low can mean that our costs will not grow by a large amount however,
our product price will also not be able to go higher either. The GDP measured at Purchasing
Power Parity was ranked number 1 in the world coming in at almost $19 trillion (international
dollars) in 2015. This is more than 30 times the world’s average of $574.4 Billion. China’s real
GDP Growth Rate as of 2015 was 6.8% which shows a 5-year low since it’s highest growth rate
in 2010 of 10.6%. Although China’s Real GDP is not growing as fast it has been since
industrializing it still continues to grow at a rate almost double that of the world average which is
3.1%. In 2020 China will grow at a rate of 5.7% which is still higher than the predicted average
for that year of 3.7%. This is a good sign for economical reasons since China will still be
growing at a rate exceeding most nations around the world. Already consumers in China are
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"China." China. The World Bank, n.d. Web. 09 Mar. 2016. <http://data.worldbank.org/country/china>.
4 Euromonitor International (2015). Economy, Finance, and Trade: China. Retrieved Mar. 9. 2016 from Euromonitor
International GMID database
5 Figure 3.2 depicts the GDP historic and forecasted growth rates with a common year of 2015
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increasingly able to purchase goods with disposable income the constant growth above the world
average is good news for our product in this aspect.
Real GDP Growth
Rate %
Historic 2010 2011 2012 2013 2014 2015
10.6 9.5 7.7 7.7 7.3 6.8
Forecasted 2015 2016 2017 2018 2019 2020
6.8 6.5 6.1 6.1 6 5.7
Figure 3.2
Inflation is also low with the inflation rate in 2015 being 1.5%. This is the lowest
inflation has been in the past 5 years and while inflation is predicted to grow at 1.5% once again
in 2016 it will likely start to increase again from 2017 forward. However, the inflation rate will
remain below the world average for the next 5 years, peaking at 2.5% in 2020. This could mean
that costs will not rise substantially and that neither will our prices. Low inflation also means that
the local currency keeps more of its value which can affect exchange rates. If the CNY keeps its
value it will take more U.S dollars to purchase the currency.
China
2010 2011 2012 2013 2014 2015
3.2 5.6 2.6 2.6 2 1.4
2015 2016 2017 2018 2019 2020
1.4 1.6 1.7 1.9 2.2 2.5
Figure 3.3
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Finally, China’s average GDP PPP per capita is $13,772 for 2015 which falls slightly
below the world average of $15,393 however, it is important to note that the results may be
skewed because of China’s large rural population. They are only beginning to move people out
of rural areas and into urban mega cities such as Beijing, Tianjin and Guangzhou where they will
be able to earn a better living. The overall data presented shows promising opportunities
economically in China.
Income Distribution:
China’s disposable income is set to grow by 92% between 2015 and 2030 which shows
promising opportunities for companies involved in the sale of consumer goods such as traditional
Chinese medicine. Customers will be able to pay higher prices for more quality products. 8
Constant LCU GDP(Real) in CNY mn. Disposable
Income CAGR 2010-2015
2015 Per person
(CNY)
D1 14% 4282
7 Euromonitor International (2015). Economy, Finance, and Trade: China. Retrieved Mar. 9. 2016 from Euromonitor
International GMID database
8 Figure 3.4 show disposableincome per decile historically
World
2010 2011 2012 2013 2014 2015
4.1 5.9 4.1 4.4 3.6 2.6
2015 2016 2017 2018 2019 2020
2.6 3.4 3.8 3.8 3.6 3.9
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D2 13% 8564
D3 13% 12,234
D4 13% 15,598
D5 12% 18,963
D6 13% 23,245
D7 12% 28,750
D8 12% 36,091
D9 12% 48,937
D10 11% 109,192
Figure 3.4
Constant LCU GDP(Real) in CNY mn. Disposable
Income
CAGR 2015-
2020 2020 Per Person (CNY)
D1 8% 6,293
D2 7.25% 12,166
D3 6.52% 16,781
D4 6.52% 21,396
D5 6.87% 26,430
D6 6.80% 32,303
D7 6.52% 39,436
D8 6.70% 49,923
D9 6.52% 67,125
D10 6.28% 147,255
Figure 3.5
We would like to focus our efforts on deciles 6-10 because their household disposable
income is above the median of approximately $10,000. If we rely on the average, then we would
target only deciles 8-10 however the median is better reflective of the current situation since the
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10th decile accounts for 36% of disposable income. The future seems promising however, since
the growth of disposable incomes will spread across all deciles by 2020.
9
Figure 3.6
Currency
China uses a fixed currency regime in order to manipulate exchange rates. They often
like to devalue their currency in order to maintain exporting power. Only by making their exports
9 Euromonitor International (2015). Economy, Finance, and Trade: China. Retrieved Mar. 9. 2016 from Euromonitor
International GMID database
10 Figure 3.5 shows disposable income per decile in forecasted format
11 Figure 3.6 Shows the forecasted growth of income throughout each decile from 2015 to 2030
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attractively priced can they continue to grow their economy at the current rate. With the recent
slowdown in growth the government once again manipulated exchange rates to make exports an
attractive buy. Historically, the Yuan (sometimes Renminbi) has never been strong against the
dollar in terms of value however this is not necessarily a bad thing since China relies on its
exports to boosts its economy. Historically we see a slight appreciation in the Yuan’s value
however it is forecasted to depreciate once again in 2020. The Yuan is expected to be continually
devalued for this exact reason. This means that it could possibly take less U.S dollars to purchase
Chinese currency altogether considered a favorable situation.
Figure 3.7
According to GMID the Yuan will continue on the same path as far as exchange rates for
the next 5 years. These exchange rates were more attractive than the ones forecasted on
Bloomberg for Bid/Ask prices. Bid/Ask was forecasted by Bloomberg to reach approximately
7.5 as the exchange rate. We would be buying at the ask price if we are buying the currency.
Bloomberg Forecast: CNY
Historical 2010 2011 2012 2013 2014 2015
Exchange Rates Against US Dollar - CNYper
US$ 6.8 6.5 6.3 6.2 6.1 6.2
Forecasted 2015 2016 2017 2018 2019 2020
Exchange Rates Against US Dollar - CNYper
US$ 6.1 6.2 6.5 6.4 6.3 6.2
Forward Rates 2016 2017 2018 2019 2020 2021
Bid 6.512 6.731 7.012 7.232 7.334 7.434
Ask
6.519 6.754 7.038 7.269 7.412 7.554
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Figure 3.8
The normal forecasted rates are more attractive than the Bloomberg ask prices therefore we will
not rely on Bloomberg numbers. Instead we will wait and try to lock in a fixed rate at a cheaper
price. Further the normal exchange rates seem to be a better option for repatriating profits.
Political/Regulatory/Legal Issues
China is currently undergoing efforts to crack down on corruption and is overall a stable
country to conduct business in. The laws are different than most western countries however,
many international firms have been successful in the Chinese market and there are certainly
opportunities for our firm as well. Currently, China is governed by four branches (Legislative
branch [National People’s congress], executive branch [ state council], judicial branch [supreme
people’s court, supreme people’s procuratorate,] and military branch [People’s liberation army
and central military commission]) of which most members in power are of the communist party;
the government has not greatly affected U.S companies in negative ways. The president is Xi
Jinping who has served since 2012 and has promoted the Asian Infrastructure Investment Bank.
Currently, there is no major threat or likely chance of a political shift in China therefore our
business will not likely be affected by these factors. Currently the second most likely regimeshift
would be by the liberal party in China. The liberal party has growing unrest regarding not being
able to elect their own officials in some provinces as well as with the growing wealth gap.
Should the liberal party become the dominant party most aspects of the government would
remain the same. Inflation may rise between 3.3% and 3.8% if the shift should happen within the
time span of 2015 through 2020. due to this shift in regime This would be somewhat favorable
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because we would be able to raise our prices however our costs may also increase since we are
buying raw materials within China. There are as well, disputes over the south China sea
territories of which different sides (many U.S allies) state a claim of ownership. In the long-term
this has potential to cause issues. Corruption is being driven out by the government however, it is
still common. China has laws forbidding the formation of monopolies which is a good sign for
competitive markets however, it has been known to favor certain companies it deems too
important. The statutory tax rate is 25% for Corporate income tax with 7.74% being taxable
profit. As far as tax treaties the United States and China have formed an agreement for the
avoidance of double taxation and prevention of tax evasion with respect to taxes on income10.
Overall, there are no significant political barriers that can not be worked around in China. There
are however some regulatory inconsistencies as far as enforcement of violations goes which is
caused by a lack of transparency by the government.
Trade Issues:
A number of trade issues could possible make operating in China a difficult task. Since
joining the World Tarde Organization China has increased their compliance effort according to
WTO standards. There are however still some trade barriers that must be considered before our
company can enter the market. China has a number of requirements for importing thus creating
an import trade barrier. Companies importing goods must meet a specified quota along with
providing specific documentation such as an invoice, shipping list, customers declaration, import
license and many more. Another trade barrier which China is often criticized for is the
manipulation of currency devaluation in order to continue its trend of maintaining high exports
12 “ China”Political Risk Yearbook 2016
http://epub.prsgroup.com.libraryproxy.quinnipiac.edu/index.php/customer/pry
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and investment. This sort of trade barrier causes a ripple effect in the world economy especially
because it is not naturally occurring. China has recently had a stock market crash and so the
Renminbi is expected to be further devaluated. Certain items are forbidden from entering the
country such as arms, ammunition, old/used garments and any items coming from disease
stricken countries. This will likely not be an issue for our company since we are not importing
any items on the list. China is the world’s largest exporter which helps it drive its growth and
investment plans. Currently China’s exports make up about 20% of GDP while its imports are
only about 10%. Historically China’s biggest trading partners have been Hong Kong, The United
States, Japan and South Korea. China has 11 free trade agreements to help it import and export
with cheaper. It has established free trade agreements with individual nation such as Switzerland,
Peru, Chile, Costa Rica, Hong Kong and Macau among others. The free trade agreements exploit
many opportunities for outsourcing materials if needed.
Investment Issues:
China is a great country for foreign Direct investment especially since the government
openly welcomes FDI initiatives surpassing the United States in 2014 as the leading destination
for foreign company investment. There is however a suspected bias since they seem to favor
their domestic companies over foreign ones. There are industrial policies which protect and
promote state owned and domestic companies along with restrictions on how much a foreign
firm can claim ownership for in many industries. There are also weak intellectual property
protections and what is perceived as an unreliable legal system due to corruption. China is
ranked 83 (out of 168) in 2015 (transparency.org). This puts the country in the middle which
means it still has a significant amount of corruption threatening foreign business. Starting a
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business in China is quite difficult and is ranked 136 on doingbusiness.org which means it can be
quite tedious to start a business due to the registration processes being lengthy and the varying
certifications.
Other Labor Issues:
Although, there have been many reasons stated as to why China is an attractive country to
go into labor is still a challenging subject. It can be quite difficult for American firms to find the
local talent needed for performing required task. Furthermore, the Chinese government has made
it more difficult for foreign companies to obtain visas for their employees in their home countries
to transfer to China. Aside from direct issues facing labor China is also deemed unattractive to
foreign talent due to its poor track record of pollution causing workers to not want to put their
health at risk. These factors together make it difficult for foreign firms to hire local talent thus
making them reluctant to fire unsatisfactory workers for fear of not being able to find
replacements soon enough if at all.
As for labor unrest civilians are typically not allowed to publicly strike against a
corporation however, it is not indicative of the true dissatisfaction of the workforce. Asides from
a lack of freedom of association and the right to protest China meets international labor standards
in its official documentations although, it is important to refer back to the presence of
inconsistencies in enforcement.
International Marketing Analysis
Executive Summary
29
This report serves the purpose of elaborating on Jingshen Jiankang’s overall marketing
strategy and approach put together by researching aspects of the four P’s of marketing. In this
report the Product is further highlighted to hopefully convey a more in debt description. The
promotion strategy we will likely use given the culture and conditions in China is also elaborated
on simply to address how we will reach out to our customers. The pricing structure is revealed in
order to justify our selling price of RMB 192 with some factors such as Value added tax and
mark-up highlighted. Lastly, Place explains our distribution strategy fitting the Chinese culture
along with ways to motivate our channel members by providing the proper forms of support for
further improving relationships and performance. Overall, this report contributes to helping me
make a final recommendation for whether to enter or not into the Chinese market with our
product the Jingshen Jiangkang nutrient arm patch.
Product
Description
Healthy Spirit’s newly introduced flagship product will be the nutrient arm patch that will
distribute vitamins and minerals throughout the body subcutaneously. A user’s perspiration will
help distribute the nutrients more affectively. The product is easy to use and can be worn all day.
It encourages users to bring along a form of nutrition with them during their workout routines in
the form of ingredients trusted by the Chinese people for thousands of years. The patch will be in
a square shape at 2.5cmX2.5cm and will allow transdermal absorption of the nutrients. It will
have a drug reservoir sandwiched between an occlusive back layer to prevent anything getting in
and a permeable layer on the opposite side which allows the product to be absorbed through the
30
skin. This same layer will also be infused with an adhesive substance on in order to secure the
product stays attached to the skin.
Regulatory Issues
There are currently two issues that I find our product faces in order to operate smoothly
in the country. The first is that it must be approved by the Chinese and drug administration which
can be a lengthy process at first when introducing new medicinal products. Given that the the
ingredients will be familiar to other products on the market it is likely that parts of this process
can be expedited. Generally, the China food and drug administration’s approval process is much
shorter than in the United States although they used the FDA’s process as a template for
developing their own. Another regulatory issue is the inconsistency in the enforcement of
regulations. China is known to favor their domestic companies over foreign ones which may
pose a lot of risk if our competition is constantly favored.
Justifying the Brand Name
The brand in China will be known as Jingshen Jiankang which translates to Healthy Spirit
in English. I feel that this name symbolizes a strong vision. Most cultures despite religion believe
in the spirit and many also believe that it can be a driving force. We believe that by delivering
health supplements to the active consumers they will experience greater health and vitality
ultimately lifting their spirits consequently improving their moods and biological health.
Culturally many Chinese brands choose to name themselves names as such because it has more
meaning than what is made obvious. This may be a cause of the high context culture existing in
31
China. It is a way for our company to apply a polycentric way of implementing our product to
please the local consumers with things they are familiar with.
Branding Strategy
Our company will utilize a localized branding strategy that will be recognized throughout
the country. We will predominately localize to Tianjin and Shanghai since they have the most
welcoming regulations for foreign businesses. Our slogan in China will be “Jiangkang, meitian
de mei yi miao” or “Healthy, Every second of everyday” translated into Mandarin which will be
recognized by the majority of the literate population. However, even though Mandarin is the
official language many Chinese people do not speak or read it. Therefore, it is important that our
customer service initiatives be localized to fit the targeted audiences. Another more important
reason to localize is that contrary to what many believe China has a lot of diversity. What one
experiences in the north they may not see in the south. Food, accents, languages and aesthetics
may vary even slightly. Although, Chinese consumers have good perceptions regarding
imported/foreign goods, they like to purchase them in a localized manner. Brands such as Coca-
Cola change their display and packaging in order to appeal to the local consumers. It is important
for our company to make the same adjustments after all, our product is a modification of Chinese
medicine and it would be beneficial for our image to show respect to the culture.
Promotion
Promotional Approach
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The initial promotional avenues that my company will take are television and online
advertisements. Television ads are currently the most wide-reaching form of advertisement in
China. However, with the large growth in online retailing set to surpass conventional store visits,
online advertisement will soon be the most popular form of reaching out to customers. We will
also take into consideration radio ads, publications and sponsorships. Using a local celebrity as
an endorser may prove to be affective and is a widely used strategy. Unlike many companies in
the U.S endorsers do not always match with the brand values or in any way relate to the
endorser’s career directly. However, taking this knowledge with us into the Chinese market
could prove to be beneficial.
Figure 4.1:Cultural Dimensions
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Above is an example of an advertisement I created which falls in line with cultural value
that I have found. The ad features Chinese citizens side by side holding up their shoulders with
the Jingshen Jiankang patches showing proudly. The first two cultural dimensions are from
Hofstede’s cultural values list. The first cultural dimension is masculinity (66 out of 100) which
shows a high sense of competition, success and drive from achievement. This is demonstrated in
the ad by the persons depicted being happy and striving for the best health possible using our
product. The second cultural dimension is long-term orientation which is represented by the very
nature of Traditional Chinese medicine that unlike western medicine works slower and is
34
beneficial in the long-run. This value is hinted at with the people depicted ranging from young to
old age. China scored 118 in long-term orientation meaning that they have a large focus on
perseverance and persistence. The next two dimensions were taken from the Schwartz value
survey in the forms of questions. The first was V89 which asked how alike are you to a person
that says tradition is important to them. There were eight ways to reply however 40% of
respondents said that the supposed person was “like them”. For this purpose, I included an image
of Son Wukong, a legendary Chinese figure who represents great strength ad who is a main
character of the famous tale “Journey to the West”. The last and final dimension was determined
from another statement in the survey that said “Science and technology are making our lives
healthier and easier” which 29% of respondents agreed with and yielded the most responses.
This is demonstrated in the ad by the people wearing the Jingshen Jiankang arm patches and
trusting them to bring great benefits to their lives.
Price
Pricing Strategy
Our product will be released into the market at a skimming price because we would like it
to be perceived as a high quality product. This decision is also in part due to the Value Added tax
of 17% which also affects our pricing.
Retail Selling Price
The retail selling price of Jingshen Jiankang patches will be RMB192. This price was determined
when observing the higher end of prices of similar products such as those of Herbalife.
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Figure 4.2
Online retail is one of the largest growing sectors with as over 100 million consumers and
still growing. China’s overall retail market is also growing as well. It costs our company
RMB24.80 to make each product and since our profit margin will be 81% we will sell them to
retailers for RMB149 (VAT added). They will sell the product for RMB192 when applying the
25% mark up on Traditional Chinese Medicine. 25% is the mark up I was able to find in my
research however, when further investigating the topic I found that in a worst case scenario the
maximum mark up would be 30% as the Chinese government capped it to be so. The price as
structured reflects the value added tax of 17% on Pharmaceutical products as well. The final
36
retail price amounts to RMB192 however it may be better to sell for RMB188 since the number
.88 has the same psychological affect on consumers as do odd-even numbers .95 or .99 on
American consumers.
Place
Distribution Structure
The distribution strategy the company will employ for this product is direct sales to
retailers who will then sell the product at a mark up price. Our Marketing channel will include
eligible retailers including online shops. China’s infrastructure is increasingly growing and so are
the many options consumers get to buy from. Currently retailers such as Sun Art Retail (13%
market share) and RT Mart are of the largest chains in China. Wal-Mart also holds a place as a
top retail chain as well. Shopping malls in China dwarf the sizes available in the United States as
well and they include many shops that sell traditional medicine products. However, many of the
shopping malls including in major Chinese cities such as Tianjin and Beijing are being
abandoned since Online Shopping is growing in popularity. Many retailers are reporting losses in
in-store sales because of the large growth in e-commerce. Alibaba is the largest online seller
however, they sell in bulk and mainly for businesses. T-Mall is the alternative to Alibaba which
sells to individual consumers.
Motivating Channel Members
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Doing business in China requires for relationships to be built between seller and customer
in general, therefore our motivation strategy must take the same approach between our company
and channel members. We must first find out the needs of our channel member and perhaps their
current perceptions of our strategy. If we use an outside party to determine this information we
may be able to obtain more objective information especially since the culture often dictates
workers to not voice their criticisms. Out of all of the strategies that can be used for channel
motivation I believe that Partnerships and Strategic Alliances fits best for doing business in a
country where long-term relationships among businesses are preferred. Our company will
provide channel members with technical know-how and skills to develop a human understanding
of our product. We will also provide visual aids such as mid-sized cardboard kiosk and displays.
In order to ensure a long lasting relationship with our channel members we will perform audits
periodically to assess their performance and if it can be improved with our help.
Country of Origin Effect
For the most part Chinese consumers have a good perception of American imports as
they are considered to be of higher quality than many domestic products however, they prefer
that these products be sold in a localized manner. Furthermore, products inspired by Chinese
tradition should especially be sold in ways typically utilized in China. In order to achieve success
in selling in ways Chinese consumers prefer we must build a relationship with local partners in
order to create Chinese suitable packaging in preferred sizes and instructions in Mandarin. Even
the font and pictures (if used) must be done in a style appealing to Chinese consumers .As stated,
Chinese consumers enjoy imported goods and in many cases prefer them however, my company
38
would be among the few foreign firms selling a Traditional Chinese medicine therefore the brand
must be adopted and thought of as a true Chinese brand even though it has American origins.
Black Market/Dumping
In China there is a large black market culture for counterfeit goods so popular that it even
has its own name “Shanzhai” which translates to “Mountain Fortress” for its contextual hint that
the participants are like bandits hiding in a fortress getting away with their rebellious acts against
industry monopolies. It is a market that is mainly popular for offering essential consumer goods
as well as high tech gadgetry for far below retail prices of authentic products. Asides from the
black market however, China is also accused of dumping especially recently by the EU for
selling steel at prices cheaper than what it takes to manufacture and ship. While the black market
is certainly a concern for our company the dumping will likely not affect us. In order to counter
the black market in case of counterfeit products we must be able to give our customers
knowledge of how to differentiate along with warning them that counterfeit products may
contain harmful ingredients as there have been cases where traditional medicine products have
contained mercury.
International Management
Staffing Plan
Jingshen Jiankang’s staff will be consisted of myself acting as general manager of our
operations in China as well as a Vice president of Marketing another Vice President for sales and
39
lastly an assistant. As for our field work we will likely have a few representatives for our
company. Currently, a total of six employees for our company is sufficient for our operations. I
believe that a polycentric approach will work best in China since locals typically prefer to buy
products in ways and from people they are used to. It also allows for our representatives to build
better relationships if they are fluent in the language and may build rapport with our clients.
Technically my employment means that the staffing plan is partly ethnocentric as I will be the
only U.S based worker however, I will be a crucial player in communicating with our home base
in the United States. It is said that about 75% U.S expatriates fail in their duties largely for
personal reasons including emotional and family related issues. For this reason, it is best to leave
the ethnocentric staffing implementation at a minimum and only when necessary. A global
strategy may be too complex and serve no obvious advantage since our product is very much
focused on Chinese consumers. By using a polycentric localized strategy, we will be able to
better establish a trusting relationship with our customers by showing we genuinely care about
their culture and truly believe in what we sell. This attitude and values can be best conveyed if
our sales force and representatives are themselves Chinese and believe in our product enough to
get customers enthused.
Business Ethics
We will be utilizing a relativist approach for our business ethics policies because Chinese
culture differs greatly from western culture. Another reason for not using a western based code
of business ethics is because in many cases Chinese people take it offensive. The age old
criticisms over China’s corrupt past anger businessman in China because they also have ethics
40
yet are doubted by western businesses who seek to impose their country’s ethical practices.
Instead letting the relativist style of imposing ethics conveys trust in our staff that they know the
country better and can better apply ethical practices that suit their culture. The Chinese do not
want paternalism from the West. A quote from a Business scholar states “Instead, Rothlin said,
they want acknowledgement that they can offer something, that they can actually become a
driver in the field of ethics. Because the Chinese are emerging as an economic powerhouse, any
ethical rules they integrate into their business practices will have an impact on the whole world
(Miriam Schulman, Santa Clara University). According to the rest of the article I just quoted it is
best to leave any code of ethics for the Chinese staff to create and employ. Anything that is
considered completely unacceptable by U.S standards will be addressed however, developing a
code of ethics with our local staff at the forefront seems to be the best approach. Some of the
unacceptable practices would be bribery and falsified financial and general information.
Preventive measures will include periodical audits and regular personal development time with
employees.
Communication
Communication is among the most important aspects of any business’ operations whether
it is between staff or in exchange with customers therefore a solid analysis of possible barriers is
to be conducted and understood. As stated before and known to many in International Business
Western cultures and those of the far east differ in many ways almost polar opposites in business.
41
Figure 1 illustrates some of these difference by stacking the six Hofstede cultural dimensions
next to each other for the United States and China. Some of the differences will be found in
Power Distance, Uncertainty Avoidance and Collectivism vs Individualism. Another difference
worth mentioning is the degree of indulgence as well. For starters power distance is the degree
by which employees will feel comfortable in approaching a higher level official about an issue.
Even when directly asked for criticism employees in high power distance cultures such as China
and Japan will likely not contribute. Uncertainty Avoidance is low in China therefore companies
tend to like to take risk however in other aspects employees like for their directions to be
specifically laid out for them in order to not make any mistakes. Communicating with potential
employees during interviews may also be difficult since in collectivist cultures people are more
group oriented and will likely tell of things they accomplished as part of a group rather than what
they can offer the firm as an individual. This can make it hard for our company to determine if a
person demonstrates the necessary competencies as an individual. Furthermore, the high degree
of collectivism means that we will have to have a more team oriented facility than there would
be in a western country. Lastly, the level of indulgence (restrained) is low in China which means
that certain things such as break or personal development time may be hard to convey.
42
Figure 5.1: Hofstede’s Dimensions
It is worth mentioning as well that China is generally a high context culture meaning that
they are not always so direct with what they mean to say. In many cases especially in business a
simple “yes” in a negotiation may actually be a “no” hidden in disguise simply to “save face” or
to buy more time for a real decision.
In China the people are considered to be polychromic because their schedules revolve
around building and sustaining relationships before doing business. It is not uncommon for
westerners to confuse this for rudeness since monochromic cultures like to get down to business
at a specifically scheduled price and expect for the other party to give their undivided attention.
In China however, time is considered fluid and flexible and a pro of this time orientation is that
43
Chinese workers tend to be good at multi-tasking. By understanding how a polychronic culture
like China works it saves us the time of becoming frustrated with partners in an otherwise
misunderstood situation and gives us the opportunity to focus on building a long-term
negotiation.
Management
Many of the challenges that management will face will be caused by the differences in
communication mentioned in the previous section. Since power distance is high in China it is
important to implement a strategy that allows workers to feel free to give feedback in a way that
they would not feel they are overstepping their authority. We must develop a culture where
feedback must be freely given and received that fits into the collectivists roles Chinese
employees are so used to. All employees will be required to fill out an exchange journal
highlighting their progress along with challenges they may be facing. During personal
development time they will fill out journals that detail areas of improvement and goals they
would like to achieve in the future. I will meet with each team member at a scheduled time to go
over their improvement and make suggestions for the future. Since Chinese employees tend to
value building relationships above work this will allow me as a manager and my employees to
build a stronger more trusting relationship. Workers will be informed that the honest feedback
they give concerning themselves and the company as a whole will help to improve the team’s
performance. The emphasis on the betterment of the team will be a driving motivation for our
employees. Since long-term orientation is a high dimension in China our employees will be
focused on long-term results therefore the exchange journals and personal development time will
44
allow them to reflect on their performance and see for themselves in a tangible form what they
have contributed to the team.
Compensation
According to Forbes latest article about expat salaries in China, the overall pay is
growing since expats in China are in high demand. China can be a difficult country to attract
expats because of its high pollution levels and the fact that it can be a shocking culture for first
time movers. Particularly, expats with a spouse and children tend to avoid China for the
differences in culture and possible health risks. Nevertheless, expatriates in China are in high
demand with a current average salary for a manager in the highest position being upwards of
CNY2 million in Shanghai and Beijing. This salary represents a substantial salary especially in a
country like china that has a much lower cost of living than the United States. However, the cost
of living assumes that the expat lives and buys goods and services that are the same as the
average Chinese person. Realistically if an expat were to try to emulate their western lifestyle in
China it would be even more expensive than in their home country. Products such as wine and
cheese will especially be more expensive. An expat is also better off nor driving because petrol is
expensive and conducting a vehicle is dangerous especially for non-Chinese drivers who are not
used to the lack of traffic laws and driving etiquette.
We have decided to compensate our staff with the average salaries found on
payscale.com. According to the website the average Assistant is paid CNY8,800 monthly which
translates to CNY106,000 annually. An average VP of Marketing/Sales with 7 or more years of
experience is around CNY 700,000. These salaries are expressed in the chart below in both
monthly and annual amounts.
45
Figure 5.2
Salary
CNY/Month
Salary USD/
Month
Total in
CNY
Total in
USD
Managing
Director CNY166,666 USD 25,964
CNY
2,000,000
USD
311,580
VP Sales CNY58333 USD 9,087
CNY
700,000
USD
109,052
VP
Marketing CNY58,333 USD 9,087
CNY
700,000
USD
109,052
Assistant CNY8800 USD 1370
CNY
105,600
USD
16,451
Sales Rep1 CNY18,000 USD 2,804
CNY
216,000
USD
33,650
Sales Rep2 CNY 18000 USD 2,804
CNY
216,000
USD
33,650
Sales Rep3 CNY 18000 USD 2,804
CNY
216,000
USD
33,650
Benefits
There was not substantial information for determining what benefits should be
implemented within the company. However, health insurance for expats in typically expensive
and can help them save $200 a month if covered by the company. Since I will be the only expat
on the team my health insurance will be covered in this matter. Additionally, we will provide the
local staff with the same benefits because health care is only offered to about half of the
population and usually in major cities. Asides from saving employees $200 a month on health
insurance we will also provide them with year end bonuses. Over 80% of employers in China
46
had given their employees bonuses in 2015. Shanghai (where we operate) gave the highest year-
end bonuses at RMB8500.
Labor Issues
The two main concerns that are brought to our attention are China’s lack of right for
workers to protests and the lack of skilled workers. Typically, companies will look
internationally for skilled workers however, China is not an attractive company for expats hence
the reason for the willingness to pay them high salaries for taking the jobs. Our company will be
hiring locally and since we are starting off with a small team we are not foreseeing too many
issues stemming from these factors. These factors will likely not affect our facility however in
the production facilities workers tend to not have a say and the government regulates who they
may use as representatives to support any case.
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International Finance
Transaction Exposure
Jingshen Jiankang will be sourcing all of its raw materials from within China their
intercompany transaction exposure will not be a problem for us to deal with. Normally a
company would need to utilize forward, future or options contract to hedge this type of economic
exposure. As far as intercompany exposure we will need to hedge such a risk by using a forward
contract to lock in a rate that is favorable. . However, given that hedging translations exposure
tends to increase transaction exposure a forward rate is likely to be used more often than not
Translation Exposure
Our company will be exposed to translation exposure to a certain degree. Naturally we
will have financial statements for both the United States and China in both country’s currencies.
Fluctuations in the exchange rates will affect the information that our financial statements
generate. We can hedge this exposure using forward, future or options contracts if needed. We
have decided to establish ourselves as a self-sustaining foreign entity, independent from the our
parent company based in the U.S. This means that our cash flows will be separate from the U.S.
All monetary assets will translate at current exchange rates and the average of the exchange rates
for the period will be used to translate financial performance on income statements.
Economic Exposure
Economic exposure tends to be the most worrisome of the exposures because of it’s
long-term effects on a firm’s assets and operating cash flows. Economic exposure is difficult to
predict however, our company can analyze the current trend and use it for making decisions in
48
the future. Economic exposure can have a devastating effect on a company’s performance
luckily, China uses a fixed currency regime meaning they are able to devalue the currency in
order to keep exchange rates stable. Currently our sensitivity analysis indicates that exchange
rates will not have a powerful affect on our performance. If in case exchange rates were to
become unfavorable then we would likely use a fixed contract to hedge this risk.
Initial Investment and P&L Justification
The capital budgeting assessment for the first year’s monthly cash flows indicate that
initial investments needed for funding are $ 715,000. However, given that the parents company
will not approve any initial loan less than $750,000 this is what we will go with.
P&L Assumptions
This section will reference our Financial sheet. Our unit sales growth is 2% as indicated
in the industry analysis regarding the compound annual growth rate of the TCM industry.Sales
price inflation is 1.6% and was applied to compensation, rent, and general administrative
expenses. This inflation rate was found using my sources on GMID databases. Our unit sales was
determined by deriving our targeted market share goal of .1% for the first year using the total
industry sales. By doing this we came up with a first year sales goal of 223,438 units which
equated to CNY 42,900,096.
49
Our per unit sales price of CNY192 was determined using the pricing structure on the
international marketing analysis. Our cost of goods sold was determined using the only available
financial information of a company called Herbalife that is based in China. Unfortunately, data
was scarce however a 19% COGS seemed favorable and makes sense due to the low costs of
many raw materials. Our advertising expense represents 5% of our revenue since no substantial
information could be found to benchmark. Based on China’s annual lending rate we determined
our interest expense. Our corporate tax rates are determined by what the government mandates
which turned out to be 25%. Staff compensation comprised of salaries along with benefits such
as health care assistance and year end bonuses. Since we calculated that we would need 150
square meters of space for our facilities 6 employees the rent and utilities came out to be
CNY396,000 for a facility of this size in Shanghai. Utilities was derived by adding 10% to the
total rent expense. Additional general and administrative expense was generated from the
consideration of what will be need to accommodate employees in the office with resources. The
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total of CNY76,108 represents the costs of 6 21.5 inch iMac computers, 100 pens, 6 staplers,
1200 paper clips, 12 bags of coffee, 6 computer desks, 6 trash bins, 2500 sheets of copy paper
and a small refrigerator.
Break Even Analysis
The break even analysis is absolutely crucial for our firm to understand when our branch
will be able to cover all operating expenses. Our pro-forma unit sales far surpass our break even
point in unit sales with buffers hovering around 90%. Our discount rate is positive meaning that
repatriating money to the home country may save us more money. Our discounted cash will peak
in the second year (2018) however and then begin to decrease from there on out. Given these
assumptions this data predicts that well will be able to reach a positive NPV. However, the
yearly cash flow information suggests that we will actually begin to decline in 2019 although
still maintaining a positive NPV.
51
Net Present Value and Sensitivity Analysis
As shown in the image of the sensitivity analysis below the 6 year NPV is positive at
$10,325,340. Although the previous data shows that our company will be able to break even and
achieve positive discounted cash flows we will begin to decline in the third year which means a
longer observation of the trends may be considered. According to the table the per unit sales
price has the biggest impact on the Net Present Value. Almost $2,000,000 (1/5th) of the value is
lost when a scenario of a price change of -20% is implemented. The opposite is true when a 20%
price increase is implemented. Exchange rates had the least affect on our NPV as a cause of
China’s fixed currency regime which keeps the Yuan depreciated and attractive for foreign
investors.
In a worst case scenario our per unit sales price would be forced to go down along with
our unit sales while our Cost of goods sold increased. In a scenario where we dropped the unit
sales price and unit sales by 20% and increased COGS as a percentage of revenue by 20% our
Net Present Value significantly decreased to $4,903,256. In a best case scenario, we increase the
unit sales price and unit sales by 20 % while decreasing cost of goods sold by 20% making our
NPV $17,236247. However, our discounted cash flows would continue to decrease after the peak
reach in 2018.
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53
Final Recommendation
After considering all important analysis details for this report I have to come to the
conclusion that I would recommend committing the financial and operational resources needed
to launch Jingshen Jiankang into the Traditional Chinese Medicine market. Jingshen Jiankang
aims to deliver the traditional Chinese medicinal products that Chinese people love in a brand
new way and innovative way. Shanghai is a great city to start in because it has a population of
over 14 million citizens. The target market overall is large as well consisting of 100 million
people. Income per decile is also spreading meaning that more and more citizens will be able to
purchase our products. The Chinese outlook on foreign goods is also positive since they are
considered to be of higher quality. This reason and the added desire by consumers to purchase
foreign goods presented in a way Chinese consumers are used to work to our advantage. The
cultural dimensions have demonstrated that consumers will be willing to try our product because
of low uncertainty avoidance. Furthermore, the consumer’s long-term orientation aligns with our
goal of long-term health benefits provided by TCM products. Our promotional advertisement
will include print advertisement and a variety of media mix such as television and internet ads.
We have localized our name and our displays are integrated to meet China’s aesthetics. We also
align with the governments push towards promoting healthier lifestyles for citizens. Currently
the government is stable and there seems to be no sign of threat from an opposing party that
would significantly change or affect businesses in our industry. One large concern is the amount
of TCM companies among which market share is allocated. The current number of companies is
52 however many companies fail annually for being too small and not having enough funding. In
our situation we have access to substantial investment and superior management. Furthermore,
our management strategy will integrate practices acceptable in the U.S while respecting Chinese
54
ethical standards. Our benefits for employees will include health care assistance and year-end
bonuses. The level of education is increasing in China meaning that in the coming years
expertise in our field will rise showing promising futures for human resourcing. Lastly our
financial analysis shows promising results with a positive NPV for 5 years beginning at launch.
There was not a projection large enough to determine if we would reach a negative discounted
cash flow however the numbers remained positive through 2020. I believe that given our
advantages compared to our competition that we can achieve a strong market share for our
nutrient arm patches in the TCM industry.
55
Works Cited/References
MVC Report
"Consumer Lifestyles in China." N.p., n.d. Web. 12 Feb. 2016.
"Herbal/Traditional Products in China." N.p., n.d. Web. 12 Feb. 2016.
"What about China?" China. N.p., n.d. Web. 12 Feb. 2016.
Industry Analysis
CFA Level 1. Rep. Investopedia, n.d. Web. 25 Feb. 2016.
A Global Overview of Herbal/Traditional Products. Rep. Euromonitor Passport GMID Database,
16 Feb. 2011. Web. 21 Feb. 2016.
Herbal/Traditional Products in China. Rep. Euromonitor Passport GMID Database, 17 Nov.
2015. Web. 22 Feb. 2016.
Liu, Ying, Cong Xu, and Yishou Zhang. "An Analysis on the International Competitiveness of
China’s Traditional Medicine Industry Based on the SWOT Model." Ccsenet.org. International
Journal of Business and Management, 7 July 2010. Web. 25 Feb. 2016
Country Analysis
http://www.transparency.org/
Political Risk Yearbook
Euromonitor.com
World factbook
International Marketing
Mark up
56
https://books.google.com/books?id=C4a6BQAAQBAJ&pg=PA50&lpg=PA50&dq=mark+up+pr
ices+on+traditional+chinese+medicine&source=bl&ots=5-
Qj5gSkHH&sig=IkrcFKi7KqkDLIRCMrpnoUMHMRE&hl=en&sa=X&ved=0ahUKEwjG3Mb
wsZvMAhVLPz4KHbpNBs44ChDoAQgkMAI#v=onepage&q=except%20traditional&f=false
WVS
http://www.worldvaluessurvey.org/WVSOnline.jsp
International Management
Expatriate Info
http://www.expatarrivals.com/china/accommodation-in-china
Business Ethics in China
https://www.scu.edu/ethics/focus-areas/business-ethics/resources/business-ethics-in-china/
Hofstede Dimensions
https://geert-hofstede.com/china.html
Salary Info
https://www.glassdoor.com/Salaries/shanghai-assistant-manager-salary-
SRCH_IL.0,8_IM999_KO9,26.htm
57
Salary Explorer Site
http://www.salaryexplorer.com/salary-survey.php?loc=44&loctype=1&jobtype=1&job=36

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Final Country Entry Business Report- Jose Echevarria (1)

  • 1. 1 International Business 401 Spring 2016 Country Entry Analysis Report: China Jose Echevarria Professor Nehrt
  • 2. 2 Jīngshén Jiànkāng (精神健康) “Promoting Healthy Spirits Every Second of Everyday in the Middle country” Table of Contents Mission Statement, Vision Statement and Business Concept……………………… Page 3 Industry Analysis……………………………………………………………………… Page 8 Country Analysis……………………………………………………………................. Page 16 International Marketing……………………………………………………………….. Page 29 International Management…………………………………………………………….. Page 39 International Financial Analysis……………………………………………………... Page 47 Final Recommendation………………………………………………………………. Page 53
  • 3. 3 Mission Statement, Vision Statement, and Business Concept Report Executive Summary The purpose of this report is to give shape to my product idea that I wish to make successful in China. The Traditional Chinese Medicine market is largest in its country of origin. Innovative technologies allow for more creative ways to develop unique forms of the products in this sector. Using information about the Chinese market and what I have come to learn about the popularity of Traditional Chinese medicines, I justify my points with facts found in my research. I also state my sales goals for the first year. Many may argue that the TCM market is oversaturated and that people have already established their loyalty. Also, buying traditional Chinese medicine from a foreign company may be unattractive to the Chinese consumer. However, China is modernizing in many ways and that paves the way for acceptance of innovative products. The increased receptivity of foreign goods in cities like Shanghai may make this product a popular one among health conscious consumers of TCMs as well. MissionStatement We strive to provide easy and convenient ways to compliment daily health habits through our carefully developed nutrition and health product. The goal is to provide an alternative to nutrient consumption for people that that keep themselves active throughout the day. We will deliver products that satisfy various aspects of daily health and nutrition. Utilizing the latest innovative technology available we will demonstrate that natural medicines can be applied in
  • 4. 4 newer and more efficient ways. Our values include knowledge, health and aligning our organization with consumer concerns. Vision Statement “Our vision is to bring the greatest healthy alternatives to our customers for every second of everyday” We wish to help customers live joyous lives with the first step being physical health. We know it is unlikely to literally provide customers with health every second of everyday however we use this as our ultimate goals to excite customers and motivate our team. Nutrient Health Patch The product idea is a relatively small, circular (2.5cm) sticky patch that delivers medicines into the bloodstream for a variety of health purposes. Such purposes include cardiovascular health, immune strength, and vitality and memory retention. The product sticks to the shoulder and through a porous permeable membrane the contents are able to be absorbed by the skin and into the bloodstream. Value to Customers Our product can be worn throughout the day in order to compliment healthy habits. For customers that are constantly active, our products will give them a chance at maintaining good health even when they do not have the time to properly consume nutrients. The product will
  • 5. 5 work best on the more active individuals because perspiration further increases nutrient absorption due to the opening of the pores. Advantage Over Competitors Some of the top competitors in the TCM industry are Infinitus, CR Sanjiu and Yunnan Baiyao (www.portal.euromonitor.com). Infinitus, CR Sanjiu and other companies use top-notch manufacturing technology to develop products into capsules and other forms. No other product in the Chinese market is as convenient as our patch could potentially be. There is no data available of products that provide the benefits of TCM for customers through the means that we offer. Our product delivers the medicine through the bloodstream throughout the course of a day rather than trying to digest the product all at once. The problem with digesting the product is that it does not get fully used before the body removes it as waste. By distributing the product slowly throughout the course of a day, customers are getting the full value of their money. Each patch comes with a standardized dosage of medicines. Target Consumers The market of choice for this product is China, which is also the largest market of TCM products. China’s growing middle-class (and disposable income) makes it an attractive choice for foreign investors. We will focus on Tianjin and Shanghai because of their populations being among the top three in China. Due to the affects of the One Child Policy, China’s late lifers population is among the largest demographic (250 million citizens over the age of 60). Naturally, the older aging population increases the demand for health products. Spending in health products increased by 55% from 2009 to 2014 and it is estimated that it will grow by 50% from 2015 to
  • 6. 6 2020. Distributing as much of our products through online sales would also be ideal in China, since over 60% (about 600 million) of the population has Internet access. Online shopping is also the preferred form of shopping. Overall, the target customers we are looking at are Chinese people over the age of 60 with middle income or above. Psychographics According to Hofstede’s dimensions China has deeply ingrained cultural norms that must be understood before one does business with them. Figure 1 For starters China has a high power distance ranking of 80 compared to the United States, which makes it an excepted norm for a company’s leaders to be considered superior in status and respect than the lower ranked. Overall the world mean for power distance is 86 which actually makes China more moderate in that aspect.
  • 7. 7 The population of people over the age of 60 in China prefers Traditional Chinese medicine to foreign manufactured medicines partly due to the cost. Western medicines have been proven to cure ailments quicker however, Traditional Chinese medicines are believed to be healthier in the long run in order to cure diseases over a period of time from consistent usage. TCMs also have far less side effects compared to western medicines. The preferences of the Chinese consumers align with their long-term orientation score mentioned in the Hofstede analysis. In the Masculinity category, China scored a 66, which makes it similar to the United States in this dimension. Like the United States they are driven by success, competition and achievements. The masculinity aspect demonstrates that there is potential for consumers to use our product because of the busy lifestyles. Uncertainty Avoidance is rather low in China, which ranks at 40. Chinese people are not afraid of ambiguity and in cities like Shanghai this means that they are open to foreign consumer goods. China’s retirement age is 60 but luckily, China’s elderly are very active throughout the day. Much of the reason is because Grandparents often raise their grandchildren instead of the parents and also because they exercise in local parks along with other elderly people. The daily congregation of elderly folks and the grandparents willingness to raise grandchildren exemplify the collectivist culture in China because Chinese consumers often rely on their peers to make purchasing decisions and work as a group to solve problems. Indulgence is not scored highly in China therefore the product must truly convey personal benefit to the consumers or else they will see no real need in buying it (http://geert-hofstede.com/china.html).
  • 8. 8 Estimated Sales for first year: We have made my calculations using the size of the traditional dietary supplement market which is was CNY42,900,000,000 (euromonitor.com). I then divided by our sales price, which is CNY192. Finally, I got the number of units, which is 2,23,437,500, and multiply by the lowest market share of 0.1%, which comes out to 223,438 units to be sold in the first year. This is not a bad goal to reach for the first year however given our lack of recognition we may have to distribute intensively. Industry Analysis Report Executive Summary Consumers are becoming increasingly health conscious and thus look to natural traditional medicines in order to complement their lifestyles. On a world wide basis there seems to be more potential for the Traditional Chinese medicine industry. It is certainly an attractive industry globally with the increasingly health conscious population around the world in both developed countries for their complementary benefits to a good diet and for underdeveloped nations because they are inexpensive. In China the industry is challenging due in part to large competition however, with access to technology and coveted innovation an international company may stand out and capture a substantial amount of the market share. Industry TCM (Traditional Chinese Medicine) falls in the consumer health industry which is a generalized category including over the counter drugs, vitamins and supplements, weight
  • 9. 9 management products and sports nutrition. Traditional Chinese medicine mostly overlaps with over the counter and vitamins and supplements. Traditional Chinese Medicine is most popular in China where competition is close to perfect. This means that many niches are already taken. However, most of the companies lack the technological infrastructure that western companies have to create innovative products. TCM companies provide consumers with long trusted and culturally accepted products that are accessible and affordable. These products are used to complement healthy habits and used as an alternative to western medicines. Such products include teas made of different leaves and roots, diuretics, and encapsulated vitamins made from natural herbs. The Numbers The global market for Traditional Medicines was valued at $30 billion (2015). The total revenues for the entire consumer health industry was $178 billion that same year (2011). About 49% of the TCM market revenue came from Asia Pacific, mainly China. In 2015 the TCM industry in China recorded sales revenue of $11 billion or CNY66 billion.
  • 10. 10 1Figure 2.0 2 Figure 2.1 As shown in Figure 2.0 Globally Herbal/Traditional Products are growing at a rate approaching 2% annually. Conversely the OTC drug category’s growth is decreasing annually. Of all the categories OTC and Herbal/Traditional medicines are most similar. This indicates that Traditional Medicines popularity is likely being increasingly favored over traditional over the counter drugs that may cause side-effects. According to Figure 2.1 the TCM industry in China is expected to grow by almost 42% from 2015-2020. This would mean that the industry is expected to grow from almost $11 billion to $15 billion by 2020. It is a fair amount of growth considering that China already has a third of the global market share for the Global industry. The TCM industry 1Euromonitor International (2011,Feb 16). A Global Overview of Herbal/Traditional Products Retrieved Feb 22 2016,From Euromonitor PassportGMID database
  • 11. 11 has been growing by about $1 billion each year since 2009 and will continue this trend through 2020 and perhaps beyond. Figure 2.2 TCM Industry Growth Historic 2009 2010 2011 2012 2013 2014 5,326.00 5,984.50 6,730.90 7,606.80 8,788.60 9,743.10 Forecasted 2015 2016 2017 2018 2019 2020 10,785.90 11,641.90 12,525.20 13,430.50 14,345.60 15,266.90 Porter’s 5 Forces Threat of New Entrants Globally the industry and domestically the industry is not difficult to get into. The reason is that the products are not created from rare resources. For this reason, a lot of the domestic companies in China are small businesses. However, some threats do exist 3from foreign companies who have access to better technology and manufacturing standards. Unfortunately, domestic companies in China do not yet possess managerial standards for developing traditional Chinese medicines where as many western companies along with South Korea have the technology necessary. Japan and South Korea notably have populations that are 3 Euromonitor International (2015,Nov. 17) Herbal/Traditional Products in China. Retrieved Feb 22 2016,From Euromonitor PassportGMID database
  • 12. 12 very interested in purchasing TCM products as well. Another barrier to entry are China’s regulations on foreign companies seeking to operate in the country. Foreign companies need permission from the government in order to operate. Potential Substitutes There are a few ways that consumers of health products can replace the benefits offered by specific TCM products. One way is for consumers to buy the product they are looking for in different forms such as capsules or granulated ingredients. Another way is for consumers to opt for western style over-the-counter medicines. Finally seeking treatment from physicians is by far the best yet most expensive option. Many Elderly Chinese consumers hesitate to visit physicians due to the cost and so they instead choose TCM products, which can be beneficial in the long run due to their natural properties. Western Style medicines are a good substitute for immediate results however, they are perceived negatively because of their toxic chemical properties and side effects. It is still possible that among young people they can be a good substitute however, the elderly favor TCM products. Supplier Power There are currently 51 different TCM companies listed in the database meaning that supplier power is high due to the fact that there are many manufacturers to choose from. 60% of sales of TCM products are from retailers (mainly health and beauty shops) with direct sales at 27% and Internet sales at 12%. Chinese consumers are not typically picky when it comes to common forms of Chinese medicine however niche products by popular brands are favored over
  • 13. 13 imitation products. Infinitus is currently the dominant company in the market with 11% market share. Thus with this data one can assume that suppliers have a lot of power considering the high demand for many products. Tea is not only considered a from of TCM it is also generally popular as a refreshment. The cost of raw materials for TCM products varies on the specific substance they are extracted from. Some can be very cheap and others are hard to produce and expensive. “China’s vast territory and various natural conditions have given birth to a variety of traditional medicine resource” (An Analysis on the International Competitiveness of China’s Traditional Medicine Industry). In recent years China has raised the pricing roof to allow companies to have more price control. In other words there are areas that may be beneficial when it comes to the costs of manufacturing. Buyer Power Buyer power is low in the TCM industry because there are many companies for suppliers to choose from. Many companies make similar products that can be replaced on the shelves by companies who offer their products at lower prices to the retailers. Chinese consumers make few exceptions for which brands to remain loyal to. Infinitus holds the most loyalty but it is partly due to the fact that they sell products unique to their offerings such as their brand of tonic beverages; great for digestion. TCM products are not a complete necessity for consumers because they can be replaced however; they offer a cheap alternative for consumers in forms, which they trust. Therefore, it is in manufacturers’ best interests to have some of these products available in their stores. It is also crucial that competitors offer supply at low enough prices for manufacturers to obtain raw materials to make attractive profit margins for each sale.
  • 14. 14 Competitor Analysis The TCM market is highly competitive due to the amount of domestic companies actively participating in the industry. The increasing competition is taking away market share from the top competitors meaning that a firm entering the market can ideally capture a good portion of the market share given the technology and Marketing budget. To confirm this assertion from the visible data of company shares I used the Herfingdahl Hirschman Index formula (s1^2 + s^2 +… si^2) to see the markets competitive level. The total score was 152.65 out of a possible 10,000 which translates to an extremely competitive market. The concentration ratio for the top 4 companies in China was 17.3% which also reflects a highly competitive market. Infinitus was the company with the most market share which has approximately 11% in 2015. Second place, CR Sanjiu only held 3% of the market. The top 4 competitors in the TCM market are Infinitus, CR Sanjiu, Yunnan Baiyao and Nim Jiom Medicine. Infinitus sells a special brand of Tonic beverages which are good for digestion and have helped it maintain the largest market share. They have also cooperated with the bank of china in order to create a credit card to promote their customer4s’ experience. For the most part what makes these brands successful lies within their technological advantage over other firms. The top four companies are able to create the most innovative products thanks to their higher budgets for Research and development and advertising. Seven of the top ten companies in China are domestic which means consumers trust brands that have Chinese heritage more. Infinitus’ market share has fallen by .3% in 2015 from the previous year. It has a 4 Investopedia (unkown date) CFA Level 1 Retrieved Feb 25 2016, From Investopedia website
  • 15. 15 compound annual growth rate of 1% over the last 5 years. CR Sanjiu the second largest company in the market has a compound annual growth rate of 1% as well over the last 5 years. However, CR Sanjiu has also fallen in market share in the past year. This shows that the rising competition n the market is taking away the market share fro the top competitors. Unfortunately, information on the exact budgets and financial statements overall are hard to find. This could be because China’s transparency laws are different than most western countries who are required to release income statements annually. Chinese companies are only required to do so for the government to monitor activity. The only competitor’s financial information I was able to find was Hebalife shown in that table below. Hebalife uses 19% of their revenue for costs of goods sold and 81% towards sales and other expenses. Hebalife may not be a good competitor to model after since they distribute using Multi Level management which is illegal in China. This factor can impact how much is invested in different aspects of our marketing mix. Sustainability of Competitive Advantage The competitive advantages that our firm holds are in our superior technology and superior managerial skills which allow us to create innovative products and better manage operations. “Only by combining the specialties and advantages of traditional Chinese medicine, establishing internationally-accepted standards and producing modern Chinese medicine will traditional Chinese medicine really step into the world” 5(An Analysis on the International 5 International Journal of BusinessManagement (2010, July 7) An Analysis on the International Competitivenessof China’s Traditional Medicine Industry Based on the SWOT Model Retrieved Feb 24 2016, From International Journal of Business and Management. .
  • 16. 16 Competitiveness of China’s Traditional Medicine Industry). This is a rare advantage because many of the domestic firms which make up the market simply do not have access to the technology many western countries do. Given that we are aiming to create a nutrient arm patch that requires a good amount of research and development only the top competitors would have the capability to take counteractive measures. The technology used to create the arm patch can also be extended into creating other medicinal products that can be absorbed through the skin. There are also no current product such as the one we wish to offer. As previously mentioned many TCM companies are small and therefore lack the management skills available to western firms. Our advantage in this aspect comes from our ability to structure a system of operation. Country Analysis Executive Summary: This Country analysis was created to inform the reader of some factors to weigh into the decision of whether China is an attractive country to enter into for our product. Overall there are some positive and negative attributes found about China in this analysis. China has a large potential for our targeted demographic which consists of the majority of the country’s population. The economy continues to grow at an exceptional rate and the incomes of the overall population is expected to rise; a sign of good news for companies selling consumers goods. There are some concerns regarding the manipulation of the local currency in exchange rates and in the enforcement of laws and regulations. China is the most attractive destination for Foreign Direct Investment however it can be biased in favor of its’ domestic companies. We may also
  • 17. 17 encounter problems in the acquisition of talent as workers with technical know how are scarce and it as become increasingly difficult to acquire visas for international workers. There are promising aspects found in this information however getting around the challenges presented will require logistical reasoning. Country Demographics: A large population in China is a sign of great opportunity for making profit. The demographic data on China shows that it is a country with promising potential for our6 industry based on the density of our target market among other factors. China is the world’s most populated country (rivaled by India) with 1.4 billion citizens; 45 times the world average of 31 million and dwarfing the world median of 5.4 million. The population growth rate was a mere .45% compared to the world average of 1.12% annually (2016), China’ growth was ranked 162 out of 233 countries in 2015. The growth rate is expected to increase since the one child policy ban had been lifted. Strong Arm will be Targeting both male and females between the ages of 25 and 64 which accounts for 59% of the population. Of that population approximately 51% are male and 49% are female. The population aged 55-64 account for 11% of the total population and will be exiting our targeted demographic in 10 years only to be replaced by 13% of the population currently aged 15-24. This is good news since it means our target demographic will 6 “China Country Commercial Guide” Export.gov 8 Oct. 2015 Web. 9 Mar. 2016 2 “China” Central Intelligence Agency Updated:25 Feb. 2016 Retrieved 9 Mar. 2016 https://www.cia.gov/library/publications/the-world-factbook/geos/ch.html
  • 18. 18 be growing an additional 2% in 10 years. In 5 years the age group 19-24 will enter the target market bringing in approximately 100 million people. Simultaneously 80 million people in the age group 59-64 will leave the target market. This information is used to justify further why this is a good target market for us. Figure 3.1 China is not short of educated individuals with 96.4% of the population being literate as of 2015. The school life expectancy is averaged at 13 years spanning from primary to tertiary
  • 19. 19 education. High access to education is often correlated with better income which is good news for companies selling consumer goods. This could be promising for our organization since higher education is correlated with higher income which may make skimming pricing strategy plausible. The Economy: Size and Trends Although it is said that China’s growth is slowing down it is still growing at a high rate and its7 inflation rates have decreased making it a favorable option economically for our product. Generally, inflation being low can mean that our costs will not grow by a large amount however, our product price will also not be able to go higher either. The GDP measured at Purchasing Power Parity was ranked number 1 in the world coming in at almost $19 trillion (international dollars) in 2015. This is more than 30 times the world’s average of $574.4 Billion. China’s real GDP Growth Rate as of 2015 was 6.8% which shows a 5-year low since it’s highest growth rate in 2010 of 10.6%. Although China’s Real GDP is not growing as fast it has been since industrializing it still continues to grow at a rate almost double that of the world average which is 3.1%. In 2020 China will grow at a rate of 5.7% which is still higher than the predicted average for that year of 3.7%. This is a good sign for economical reasons since China will still be growing at a rate exceeding most nations around the world. Already consumers in China are 7 "China." China. The World Bank, n.d. Web. 09 Mar. 2016. <http://data.worldbank.org/country/china>. 4 Euromonitor International (2015). Economy, Finance, and Trade: China. Retrieved Mar. 9. 2016 from Euromonitor International GMID database 5 Figure 3.2 depicts the GDP historic and forecasted growth rates with a common year of 2015
  • 20. 20 increasingly able to purchase goods with disposable income the constant growth above the world average is good news for our product in this aspect. Real GDP Growth Rate % Historic 2010 2011 2012 2013 2014 2015 10.6 9.5 7.7 7.7 7.3 6.8 Forecasted 2015 2016 2017 2018 2019 2020 6.8 6.5 6.1 6.1 6 5.7 Figure 3.2 Inflation is also low with the inflation rate in 2015 being 1.5%. This is the lowest inflation has been in the past 5 years and while inflation is predicted to grow at 1.5% once again in 2016 it will likely start to increase again from 2017 forward. However, the inflation rate will remain below the world average for the next 5 years, peaking at 2.5% in 2020. This could mean that costs will not rise substantially and that neither will our prices. Low inflation also means that the local currency keeps more of its value which can affect exchange rates. If the CNY keeps its value it will take more U.S dollars to purchase the currency. China 2010 2011 2012 2013 2014 2015 3.2 5.6 2.6 2.6 2 1.4 2015 2016 2017 2018 2019 2020 1.4 1.6 1.7 1.9 2.2 2.5 Figure 3.3
  • 21. 21 Finally, China’s average GDP PPP per capita is $13,772 for 2015 which falls slightly below the world average of $15,393 however, it is important to note that the results may be skewed because of China’s large rural population. They are only beginning to move people out of rural areas and into urban mega cities such as Beijing, Tianjin and Guangzhou where they will be able to earn a better living. The overall data presented shows promising opportunities economically in China. Income Distribution: China’s disposable income is set to grow by 92% between 2015 and 2030 which shows promising opportunities for companies involved in the sale of consumer goods such as traditional Chinese medicine. Customers will be able to pay higher prices for more quality products. 8 Constant LCU GDP(Real) in CNY mn. Disposable Income CAGR 2010-2015 2015 Per person (CNY) D1 14% 4282 7 Euromonitor International (2015). Economy, Finance, and Trade: China. Retrieved Mar. 9. 2016 from Euromonitor International GMID database 8 Figure 3.4 show disposableincome per decile historically World 2010 2011 2012 2013 2014 2015 4.1 5.9 4.1 4.4 3.6 2.6 2015 2016 2017 2018 2019 2020 2.6 3.4 3.8 3.8 3.6 3.9
  • 22. 22 D2 13% 8564 D3 13% 12,234 D4 13% 15,598 D5 12% 18,963 D6 13% 23,245 D7 12% 28,750 D8 12% 36,091 D9 12% 48,937 D10 11% 109,192 Figure 3.4 Constant LCU GDP(Real) in CNY mn. Disposable Income CAGR 2015- 2020 2020 Per Person (CNY) D1 8% 6,293 D2 7.25% 12,166 D3 6.52% 16,781 D4 6.52% 21,396 D5 6.87% 26,430 D6 6.80% 32,303 D7 6.52% 39,436 D8 6.70% 49,923 D9 6.52% 67,125 D10 6.28% 147,255 Figure 3.5 We would like to focus our efforts on deciles 6-10 because their household disposable income is above the median of approximately $10,000. If we rely on the average, then we would target only deciles 8-10 however the median is better reflective of the current situation since the
  • 23. 23 10th decile accounts for 36% of disposable income. The future seems promising however, since the growth of disposable incomes will spread across all deciles by 2020. 9 Figure 3.6 Currency China uses a fixed currency regime in order to manipulate exchange rates. They often like to devalue their currency in order to maintain exporting power. Only by making their exports 9 Euromonitor International (2015). Economy, Finance, and Trade: China. Retrieved Mar. 9. 2016 from Euromonitor International GMID database 10 Figure 3.5 shows disposable income per decile in forecasted format 11 Figure 3.6 Shows the forecasted growth of income throughout each decile from 2015 to 2030
  • 24. 24 attractively priced can they continue to grow their economy at the current rate. With the recent slowdown in growth the government once again manipulated exchange rates to make exports an attractive buy. Historically, the Yuan (sometimes Renminbi) has never been strong against the dollar in terms of value however this is not necessarily a bad thing since China relies on its exports to boosts its economy. Historically we see a slight appreciation in the Yuan’s value however it is forecasted to depreciate once again in 2020. The Yuan is expected to be continually devalued for this exact reason. This means that it could possibly take less U.S dollars to purchase Chinese currency altogether considered a favorable situation. Figure 3.7 According to GMID the Yuan will continue on the same path as far as exchange rates for the next 5 years. These exchange rates were more attractive than the ones forecasted on Bloomberg for Bid/Ask prices. Bid/Ask was forecasted by Bloomberg to reach approximately 7.5 as the exchange rate. We would be buying at the ask price if we are buying the currency. Bloomberg Forecast: CNY Historical 2010 2011 2012 2013 2014 2015 Exchange Rates Against US Dollar - CNYper US$ 6.8 6.5 6.3 6.2 6.1 6.2 Forecasted 2015 2016 2017 2018 2019 2020 Exchange Rates Against US Dollar - CNYper US$ 6.1 6.2 6.5 6.4 6.3 6.2 Forward Rates 2016 2017 2018 2019 2020 2021 Bid 6.512 6.731 7.012 7.232 7.334 7.434 Ask 6.519 6.754 7.038 7.269 7.412 7.554
  • 25. 25 Figure 3.8 The normal forecasted rates are more attractive than the Bloomberg ask prices therefore we will not rely on Bloomberg numbers. Instead we will wait and try to lock in a fixed rate at a cheaper price. Further the normal exchange rates seem to be a better option for repatriating profits. Political/Regulatory/Legal Issues China is currently undergoing efforts to crack down on corruption and is overall a stable country to conduct business in. The laws are different than most western countries however, many international firms have been successful in the Chinese market and there are certainly opportunities for our firm as well. Currently, China is governed by four branches (Legislative branch [National People’s congress], executive branch [ state council], judicial branch [supreme people’s court, supreme people’s procuratorate,] and military branch [People’s liberation army and central military commission]) of which most members in power are of the communist party; the government has not greatly affected U.S companies in negative ways. The president is Xi Jinping who has served since 2012 and has promoted the Asian Infrastructure Investment Bank. Currently, there is no major threat or likely chance of a political shift in China therefore our business will not likely be affected by these factors. Currently the second most likely regimeshift would be by the liberal party in China. The liberal party has growing unrest regarding not being able to elect their own officials in some provinces as well as with the growing wealth gap. Should the liberal party become the dominant party most aspects of the government would remain the same. Inflation may rise between 3.3% and 3.8% if the shift should happen within the time span of 2015 through 2020. due to this shift in regime This would be somewhat favorable
  • 26. 26 because we would be able to raise our prices however our costs may also increase since we are buying raw materials within China. There are as well, disputes over the south China sea territories of which different sides (many U.S allies) state a claim of ownership. In the long-term this has potential to cause issues. Corruption is being driven out by the government however, it is still common. China has laws forbidding the formation of monopolies which is a good sign for competitive markets however, it has been known to favor certain companies it deems too important. The statutory tax rate is 25% for Corporate income tax with 7.74% being taxable profit. As far as tax treaties the United States and China have formed an agreement for the avoidance of double taxation and prevention of tax evasion with respect to taxes on income10. Overall, there are no significant political barriers that can not be worked around in China. There are however some regulatory inconsistencies as far as enforcement of violations goes which is caused by a lack of transparency by the government. Trade Issues: A number of trade issues could possible make operating in China a difficult task. Since joining the World Tarde Organization China has increased their compliance effort according to WTO standards. There are however still some trade barriers that must be considered before our company can enter the market. China has a number of requirements for importing thus creating an import trade barrier. Companies importing goods must meet a specified quota along with providing specific documentation such as an invoice, shipping list, customers declaration, import license and many more. Another trade barrier which China is often criticized for is the manipulation of currency devaluation in order to continue its trend of maintaining high exports 12 “ China”Political Risk Yearbook 2016 http://epub.prsgroup.com.libraryproxy.quinnipiac.edu/index.php/customer/pry
  • 27. 27 and investment. This sort of trade barrier causes a ripple effect in the world economy especially because it is not naturally occurring. China has recently had a stock market crash and so the Renminbi is expected to be further devaluated. Certain items are forbidden from entering the country such as arms, ammunition, old/used garments and any items coming from disease stricken countries. This will likely not be an issue for our company since we are not importing any items on the list. China is the world’s largest exporter which helps it drive its growth and investment plans. Currently China’s exports make up about 20% of GDP while its imports are only about 10%. Historically China’s biggest trading partners have been Hong Kong, The United States, Japan and South Korea. China has 11 free trade agreements to help it import and export with cheaper. It has established free trade agreements with individual nation such as Switzerland, Peru, Chile, Costa Rica, Hong Kong and Macau among others. The free trade agreements exploit many opportunities for outsourcing materials if needed. Investment Issues: China is a great country for foreign Direct investment especially since the government openly welcomes FDI initiatives surpassing the United States in 2014 as the leading destination for foreign company investment. There is however a suspected bias since they seem to favor their domestic companies over foreign ones. There are industrial policies which protect and promote state owned and domestic companies along with restrictions on how much a foreign firm can claim ownership for in many industries. There are also weak intellectual property protections and what is perceived as an unreliable legal system due to corruption. China is ranked 83 (out of 168) in 2015 (transparency.org). This puts the country in the middle which means it still has a significant amount of corruption threatening foreign business. Starting a
  • 28. 28 business in China is quite difficult and is ranked 136 on doingbusiness.org which means it can be quite tedious to start a business due to the registration processes being lengthy and the varying certifications. Other Labor Issues: Although, there have been many reasons stated as to why China is an attractive country to go into labor is still a challenging subject. It can be quite difficult for American firms to find the local talent needed for performing required task. Furthermore, the Chinese government has made it more difficult for foreign companies to obtain visas for their employees in their home countries to transfer to China. Aside from direct issues facing labor China is also deemed unattractive to foreign talent due to its poor track record of pollution causing workers to not want to put their health at risk. These factors together make it difficult for foreign firms to hire local talent thus making them reluctant to fire unsatisfactory workers for fear of not being able to find replacements soon enough if at all. As for labor unrest civilians are typically not allowed to publicly strike against a corporation however, it is not indicative of the true dissatisfaction of the workforce. Asides from a lack of freedom of association and the right to protest China meets international labor standards in its official documentations although, it is important to refer back to the presence of inconsistencies in enforcement. International Marketing Analysis Executive Summary
  • 29. 29 This report serves the purpose of elaborating on Jingshen Jiankang’s overall marketing strategy and approach put together by researching aspects of the four P’s of marketing. In this report the Product is further highlighted to hopefully convey a more in debt description. The promotion strategy we will likely use given the culture and conditions in China is also elaborated on simply to address how we will reach out to our customers. The pricing structure is revealed in order to justify our selling price of RMB 192 with some factors such as Value added tax and mark-up highlighted. Lastly, Place explains our distribution strategy fitting the Chinese culture along with ways to motivate our channel members by providing the proper forms of support for further improving relationships and performance. Overall, this report contributes to helping me make a final recommendation for whether to enter or not into the Chinese market with our product the Jingshen Jiangkang nutrient arm patch. Product Description Healthy Spirit’s newly introduced flagship product will be the nutrient arm patch that will distribute vitamins and minerals throughout the body subcutaneously. A user’s perspiration will help distribute the nutrients more affectively. The product is easy to use and can be worn all day. It encourages users to bring along a form of nutrition with them during their workout routines in the form of ingredients trusted by the Chinese people for thousands of years. The patch will be in a square shape at 2.5cmX2.5cm and will allow transdermal absorption of the nutrients. It will have a drug reservoir sandwiched between an occlusive back layer to prevent anything getting in and a permeable layer on the opposite side which allows the product to be absorbed through the
  • 30. 30 skin. This same layer will also be infused with an adhesive substance on in order to secure the product stays attached to the skin. Regulatory Issues There are currently two issues that I find our product faces in order to operate smoothly in the country. The first is that it must be approved by the Chinese and drug administration which can be a lengthy process at first when introducing new medicinal products. Given that the the ingredients will be familiar to other products on the market it is likely that parts of this process can be expedited. Generally, the China food and drug administration’s approval process is much shorter than in the United States although they used the FDA’s process as a template for developing their own. Another regulatory issue is the inconsistency in the enforcement of regulations. China is known to favor their domestic companies over foreign ones which may pose a lot of risk if our competition is constantly favored. Justifying the Brand Name The brand in China will be known as Jingshen Jiankang which translates to Healthy Spirit in English. I feel that this name symbolizes a strong vision. Most cultures despite religion believe in the spirit and many also believe that it can be a driving force. We believe that by delivering health supplements to the active consumers they will experience greater health and vitality ultimately lifting their spirits consequently improving their moods and biological health. Culturally many Chinese brands choose to name themselves names as such because it has more meaning than what is made obvious. This may be a cause of the high context culture existing in
  • 31. 31 China. It is a way for our company to apply a polycentric way of implementing our product to please the local consumers with things they are familiar with. Branding Strategy Our company will utilize a localized branding strategy that will be recognized throughout the country. We will predominately localize to Tianjin and Shanghai since they have the most welcoming regulations for foreign businesses. Our slogan in China will be “Jiangkang, meitian de mei yi miao” or “Healthy, Every second of everyday” translated into Mandarin which will be recognized by the majority of the literate population. However, even though Mandarin is the official language many Chinese people do not speak or read it. Therefore, it is important that our customer service initiatives be localized to fit the targeted audiences. Another more important reason to localize is that contrary to what many believe China has a lot of diversity. What one experiences in the north they may not see in the south. Food, accents, languages and aesthetics may vary even slightly. Although, Chinese consumers have good perceptions regarding imported/foreign goods, they like to purchase them in a localized manner. Brands such as Coca- Cola change their display and packaging in order to appeal to the local consumers. It is important for our company to make the same adjustments after all, our product is a modification of Chinese medicine and it would be beneficial for our image to show respect to the culture. Promotion Promotional Approach
  • 32. 32 The initial promotional avenues that my company will take are television and online advertisements. Television ads are currently the most wide-reaching form of advertisement in China. However, with the large growth in online retailing set to surpass conventional store visits, online advertisement will soon be the most popular form of reaching out to customers. We will also take into consideration radio ads, publications and sponsorships. Using a local celebrity as an endorser may prove to be affective and is a widely used strategy. Unlike many companies in the U.S endorsers do not always match with the brand values or in any way relate to the endorser’s career directly. However, taking this knowledge with us into the Chinese market could prove to be beneficial. Figure 4.1:Cultural Dimensions
  • 33. 33 Above is an example of an advertisement I created which falls in line with cultural value that I have found. The ad features Chinese citizens side by side holding up their shoulders with the Jingshen Jiankang patches showing proudly. The first two cultural dimensions are from Hofstede’s cultural values list. The first cultural dimension is masculinity (66 out of 100) which shows a high sense of competition, success and drive from achievement. This is demonstrated in the ad by the persons depicted being happy and striving for the best health possible using our product. The second cultural dimension is long-term orientation which is represented by the very nature of Traditional Chinese medicine that unlike western medicine works slower and is
  • 34. 34 beneficial in the long-run. This value is hinted at with the people depicted ranging from young to old age. China scored 118 in long-term orientation meaning that they have a large focus on perseverance and persistence. The next two dimensions were taken from the Schwartz value survey in the forms of questions. The first was V89 which asked how alike are you to a person that says tradition is important to them. There were eight ways to reply however 40% of respondents said that the supposed person was “like them”. For this purpose, I included an image of Son Wukong, a legendary Chinese figure who represents great strength ad who is a main character of the famous tale “Journey to the West”. The last and final dimension was determined from another statement in the survey that said “Science and technology are making our lives healthier and easier” which 29% of respondents agreed with and yielded the most responses. This is demonstrated in the ad by the people wearing the Jingshen Jiankang arm patches and trusting them to bring great benefits to their lives. Price Pricing Strategy Our product will be released into the market at a skimming price because we would like it to be perceived as a high quality product. This decision is also in part due to the Value Added tax of 17% which also affects our pricing. Retail Selling Price The retail selling price of Jingshen Jiankang patches will be RMB192. This price was determined when observing the higher end of prices of similar products such as those of Herbalife.
  • 35. 35 Figure 4.2 Online retail is one of the largest growing sectors with as over 100 million consumers and still growing. China’s overall retail market is also growing as well. It costs our company RMB24.80 to make each product and since our profit margin will be 81% we will sell them to retailers for RMB149 (VAT added). They will sell the product for RMB192 when applying the 25% mark up on Traditional Chinese Medicine. 25% is the mark up I was able to find in my research however, when further investigating the topic I found that in a worst case scenario the maximum mark up would be 30% as the Chinese government capped it to be so. The price as structured reflects the value added tax of 17% on Pharmaceutical products as well. The final
  • 36. 36 retail price amounts to RMB192 however it may be better to sell for RMB188 since the number .88 has the same psychological affect on consumers as do odd-even numbers .95 or .99 on American consumers. Place Distribution Structure The distribution strategy the company will employ for this product is direct sales to retailers who will then sell the product at a mark up price. Our Marketing channel will include eligible retailers including online shops. China’s infrastructure is increasingly growing and so are the many options consumers get to buy from. Currently retailers such as Sun Art Retail (13% market share) and RT Mart are of the largest chains in China. Wal-Mart also holds a place as a top retail chain as well. Shopping malls in China dwarf the sizes available in the United States as well and they include many shops that sell traditional medicine products. However, many of the shopping malls including in major Chinese cities such as Tianjin and Beijing are being abandoned since Online Shopping is growing in popularity. Many retailers are reporting losses in in-store sales because of the large growth in e-commerce. Alibaba is the largest online seller however, they sell in bulk and mainly for businesses. T-Mall is the alternative to Alibaba which sells to individual consumers. Motivating Channel Members
  • 37. 37 Doing business in China requires for relationships to be built between seller and customer in general, therefore our motivation strategy must take the same approach between our company and channel members. We must first find out the needs of our channel member and perhaps their current perceptions of our strategy. If we use an outside party to determine this information we may be able to obtain more objective information especially since the culture often dictates workers to not voice their criticisms. Out of all of the strategies that can be used for channel motivation I believe that Partnerships and Strategic Alliances fits best for doing business in a country where long-term relationships among businesses are preferred. Our company will provide channel members with technical know-how and skills to develop a human understanding of our product. We will also provide visual aids such as mid-sized cardboard kiosk and displays. In order to ensure a long lasting relationship with our channel members we will perform audits periodically to assess their performance and if it can be improved with our help. Country of Origin Effect For the most part Chinese consumers have a good perception of American imports as they are considered to be of higher quality than many domestic products however, they prefer that these products be sold in a localized manner. Furthermore, products inspired by Chinese tradition should especially be sold in ways typically utilized in China. In order to achieve success in selling in ways Chinese consumers prefer we must build a relationship with local partners in order to create Chinese suitable packaging in preferred sizes and instructions in Mandarin. Even the font and pictures (if used) must be done in a style appealing to Chinese consumers .As stated, Chinese consumers enjoy imported goods and in many cases prefer them however, my company
  • 38. 38 would be among the few foreign firms selling a Traditional Chinese medicine therefore the brand must be adopted and thought of as a true Chinese brand even though it has American origins. Black Market/Dumping In China there is a large black market culture for counterfeit goods so popular that it even has its own name “Shanzhai” which translates to “Mountain Fortress” for its contextual hint that the participants are like bandits hiding in a fortress getting away with their rebellious acts against industry monopolies. It is a market that is mainly popular for offering essential consumer goods as well as high tech gadgetry for far below retail prices of authentic products. Asides from the black market however, China is also accused of dumping especially recently by the EU for selling steel at prices cheaper than what it takes to manufacture and ship. While the black market is certainly a concern for our company the dumping will likely not affect us. In order to counter the black market in case of counterfeit products we must be able to give our customers knowledge of how to differentiate along with warning them that counterfeit products may contain harmful ingredients as there have been cases where traditional medicine products have contained mercury. International Management Staffing Plan Jingshen Jiankang’s staff will be consisted of myself acting as general manager of our operations in China as well as a Vice president of Marketing another Vice President for sales and
  • 39. 39 lastly an assistant. As for our field work we will likely have a few representatives for our company. Currently, a total of six employees for our company is sufficient for our operations. I believe that a polycentric approach will work best in China since locals typically prefer to buy products in ways and from people they are used to. It also allows for our representatives to build better relationships if they are fluent in the language and may build rapport with our clients. Technically my employment means that the staffing plan is partly ethnocentric as I will be the only U.S based worker however, I will be a crucial player in communicating with our home base in the United States. It is said that about 75% U.S expatriates fail in their duties largely for personal reasons including emotional and family related issues. For this reason, it is best to leave the ethnocentric staffing implementation at a minimum and only when necessary. A global strategy may be too complex and serve no obvious advantage since our product is very much focused on Chinese consumers. By using a polycentric localized strategy, we will be able to better establish a trusting relationship with our customers by showing we genuinely care about their culture and truly believe in what we sell. This attitude and values can be best conveyed if our sales force and representatives are themselves Chinese and believe in our product enough to get customers enthused. Business Ethics We will be utilizing a relativist approach for our business ethics policies because Chinese culture differs greatly from western culture. Another reason for not using a western based code of business ethics is because in many cases Chinese people take it offensive. The age old criticisms over China’s corrupt past anger businessman in China because they also have ethics
  • 40. 40 yet are doubted by western businesses who seek to impose their country’s ethical practices. Instead letting the relativist style of imposing ethics conveys trust in our staff that they know the country better and can better apply ethical practices that suit their culture. The Chinese do not want paternalism from the West. A quote from a Business scholar states “Instead, Rothlin said, they want acknowledgement that they can offer something, that they can actually become a driver in the field of ethics. Because the Chinese are emerging as an economic powerhouse, any ethical rules they integrate into their business practices will have an impact on the whole world (Miriam Schulman, Santa Clara University). According to the rest of the article I just quoted it is best to leave any code of ethics for the Chinese staff to create and employ. Anything that is considered completely unacceptable by U.S standards will be addressed however, developing a code of ethics with our local staff at the forefront seems to be the best approach. Some of the unacceptable practices would be bribery and falsified financial and general information. Preventive measures will include periodical audits and regular personal development time with employees. Communication Communication is among the most important aspects of any business’ operations whether it is between staff or in exchange with customers therefore a solid analysis of possible barriers is to be conducted and understood. As stated before and known to many in International Business Western cultures and those of the far east differ in many ways almost polar opposites in business.
  • 41. 41 Figure 1 illustrates some of these difference by stacking the six Hofstede cultural dimensions next to each other for the United States and China. Some of the differences will be found in Power Distance, Uncertainty Avoidance and Collectivism vs Individualism. Another difference worth mentioning is the degree of indulgence as well. For starters power distance is the degree by which employees will feel comfortable in approaching a higher level official about an issue. Even when directly asked for criticism employees in high power distance cultures such as China and Japan will likely not contribute. Uncertainty Avoidance is low in China therefore companies tend to like to take risk however in other aspects employees like for their directions to be specifically laid out for them in order to not make any mistakes. Communicating with potential employees during interviews may also be difficult since in collectivist cultures people are more group oriented and will likely tell of things they accomplished as part of a group rather than what they can offer the firm as an individual. This can make it hard for our company to determine if a person demonstrates the necessary competencies as an individual. Furthermore, the high degree of collectivism means that we will have to have a more team oriented facility than there would be in a western country. Lastly, the level of indulgence (restrained) is low in China which means that certain things such as break or personal development time may be hard to convey.
  • 42. 42 Figure 5.1: Hofstede’s Dimensions It is worth mentioning as well that China is generally a high context culture meaning that they are not always so direct with what they mean to say. In many cases especially in business a simple “yes” in a negotiation may actually be a “no” hidden in disguise simply to “save face” or to buy more time for a real decision. In China the people are considered to be polychromic because their schedules revolve around building and sustaining relationships before doing business. It is not uncommon for westerners to confuse this for rudeness since monochromic cultures like to get down to business at a specifically scheduled price and expect for the other party to give their undivided attention. In China however, time is considered fluid and flexible and a pro of this time orientation is that
  • 43. 43 Chinese workers tend to be good at multi-tasking. By understanding how a polychronic culture like China works it saves us the time of becoming frustrated with partners in an otherwise misunderstood situation and gives us the opportunity to focus on building a long-term negotiation. Management Many of the challenges that management will face will be caused by the differences in communication mentioned in the previous section. Since power distance is high in China it is important to implement a strategy that allows workers to feel free to give feedback in a way that they would not feel they are overstepping their authority. We must develop a culture where feedback must be freely given and received that fits into the collectivists roles Chinese employees are so used to. All employees will be required to fill out an exchange journal highlighting their progress along with challenges they may be facing. During personal development time they will fill out journals that detail areas of improvement and goals they would like to achieve in the future. I will meet with each team member at a scheduled time to go over their improvement and make suggestions for the future. Since Chinese employees tend to value building relationships above work this will allow me as a manager and my employees to build a stronger more trusting relationship. Workers will be informed that the honest feedback they give concerning themselves and the company as a whole will help to improve the team’s performance. The emphasis on the betterment of the team will be a driving motivation for our employees. Since long-term orientation is a high dimension in China our employees will be focused on long-term results therefore the exchange journals and personal development time will
  • 44. 44 allow them to reflect on their performance and see for themselves in a tangible form what they have contributed to the team. Compensation According to Forbes latest article about expat salaries in China, the overall pay is growing since expats in China are in high demand. China can be a difficult country to attract expats because of its high pollution levels and the fact that it can be a shocking culture for first time movers. Particularly, expats with a spouse and children tend to avoid China for the differences in culture and possible health risks. Nevertheless, expatriates in China are in high demand with a current average salary for a manager in the highest position being upwards of CNY2 million in Shanghai and Beijing. This salary represents a substantial salary especially in a country like china that has a much lower cost of living than the United States. However, the cost of living assumes that the expat lives and buys goods and services that are the same as the average Chinese person. Realistically if an expat were to try to emulate their western lifestyle in China it would be even more expensive than in their home country. Products such as wine and cheese will especially be more expensive. An expat is also better off nor driving because petrol is expensive and conducting a vehicle is dangerous especially for non-Chinese drivers who are not used to the lack of traffic laws and driving etiquette. We have decided to compensate our staff with the average salaries found on payscale.com. According to the website the average Assistant is paid CNY8,800 monthly which translates to CNY106,000 annually. An average VP of Marketing/Sales with 7 or more years of experience is around CNY 700,000. These salaries are expressed in the chart below in both monthly and annual amounts.
  • 45. 45 Figure 5.2 Salary CNY/Month Salary USD/ Month Total in CNY Total in USD Managing Director CNY166,666 USD 25,964 CNY 2,000,000 USD 311,580 VP Sales CNY58333 USD 9,087 CNY 700,000 USD 109,052 VP Marketing CNY58,333 USD 9,087 CNY 700,000 USD 109,052 Assistant CNY8800 USD 1370 CNY 105,600 USD 16,451 Sales Rep1 CNY18,000 USD 2,804 CNY 216,000 USD 33,650 Sales Rep2 CNY 18000 USD 2,804 CNY 216,000 USD 33,650 Sales Rep3 CNY 18000 USD 2,804 CNY 216,000 USD 33,650 Benefits There was not substantial information for determining what benefits should be implemented within the company. However, health insurance for expats in typically expensive and can help them save $200 a month if covered by the company. Since I will be the only expat on the team my health insurance will be covered in this matter. Additionally, we will provide the local staff with the same benefits because health care is only offered to about half of the population and usually in major cities. Asides from saving employees $200 a month on health insurance we will also provide them with year end bonuses. Over 80% of employers in China
  • 46. 46 had given their employees bonuses in 2015. Shanghai (where we operate) gave the highest year- end bonuses at RMB8500. Labor Issues The two main concerns that are brought to our attention are China’s lack of right for workers to protests and the lack of skilled workers. Typically, companies will look internationally for skilled workers however, China is not an attractive company for expats hence the reason for the willingness to pay them high salaries for taking the jobs. Our company will be hiring locally and since we are starting off with a small team we are not foreseeing too many issues stemming from these factors. These factors will likely not affect our facility however in the production facilities workers tend to not have a say and the government regulates who they may use as representatives to support any case.
  • 47. 47 International Finance Transaction Exposure Jingshen Jiankang will be sourcing all of its raw materials from within China their intercompany transaction exposure will not be a problem for us to deal with. Normally a company would need to utilize forward, future or options contract to hedge this type of economic exposure. As far as intercompany exposure we will need to hedge such a risk by using a forward contract to lock in a rate that is favorable. . However, given that hedging translations exposure tends to increase transaction exposure a forward rate is likely to be used more often than not Translation Exposure Our company will be exposed to translation exposure to a certain degree. Naturally we will have financial statements for both the United States and China in both country’s currencies. Fluctuations in the exchange rates will affect the information that our financial statements generate. We can hedge this exposure using forward, future or options contracts if needed. We have decided to establish ourselves as a self-sustaining foreign entity, independent from the our parent company based in the U.S. This means that our cash flows will be separate from the U.S. All monetary assets will translate at current exchange rates and the average of the exchange rates for the period will be used to translate financial performance on income statements. Economic Exposure Economic exposure tends to be the most worrisome of the exposures because of it’s long-term effects on a firm’s assets and operating cash flows. Economic exposure is difficult to predict however, our company can analyze the current trend and use it for making decisions in
  • 48. 48 the future. Economic exposure can have a devastating effect on a company’s performance luckily, China uses a fixed currency regime meaning they are able to devalue the currency in order to keep exchange rates stable. Currently our sensitivity analysis indicates that exchange rates will not have a powerful affect on our performance. If in case exchange rates were to become unfavorable then we would likely use a fixed contract to hedge this risk. Initial Investment and P&L Justification The capital budgeting assessment for the first year’s monthly cash flows indicate that initial investments needed for funding are $ 715,000. However, given that the parents company will not approve any initial loan less than $750,000 this is what we will go with. P&L Assumptions This section will reference our Financial sheet. Our unit sales growth is 2% as indicated in the industry analysis regarding the compound annual growth rate of the TCM industry.Sales price inflation is 1.6% and was applied to compensation, rent, and general administrative expenses. This inflation rate was found using my sources on GMID databases. Our unit sales was determined by deriving our targeted market share goal of .1% for the first year using the total industry sales. By doing this we came up with a first year sales goal of 223,438 units which equated to CNY 42,900,096.
  • 49. 49 Our per unit sales price of CNY192 was determined using the pricing structure on the international marketing analysis. Our cost of goods sold was determined using the only available financial information of a company called Herbalife that is based in China. Unfortunately, data was scarce however a 19% COGS seemed favorable and makes sense due to the low costs of many raw materials. Our advertising expense represents 5% of our revenue since no substantial information could be found to benchmark. Based on China’s annual lending rate we determined our interest expense. Our corporate tax rates are determined by what the government mandates which turned out to be 25%. Staff compensation comprised of salaries along with benefits such as health care assistance and year end bonuses. Since we calculated that we would need 150 square meters of space for our facilities 6 employees the rent and utilities came out to be CNY396,000 for a facility of this size in Shanghai. Utilities was derived by adding 10% to the total rent expense. Additional general and administrative expense was generated from the consideration of what will be need to accommodate employees in the office with resources. The
  • 50. 50 total of CNY76,108 represents the costs of 6 21.5 inch iMac computers, 100 pens, 6 staplers, 1200 paper clips, 12 bags of coffee, 6 computer desks, 6 trash bins, 2500 sheets of copy paper and a small refrigerator. Break Even Analysis The break even analysis is absolutely crucial for our firm to understand when our branch will be able to cover all operating expenses. Our pro-forma unit sales far surpass our break even point in unit sales with buffers hovering around 90%. Our discount rate is positive meaning that repatriating money to the home country may save us more money. Our discounted cash will peak in the second year (2018) however and then begin to decrease from there on out. Given these assumptions this data predicts that well will be able to reach a positive NPV. However, the yearly cash flow information suggests that we will actually begin to decline in 2019 although still maintaining a positive NPV.
  • 51. 51 Net Present Value and Sensitivity Analysis As shown in the image of the sensitivity analysis below the 6 year NPV is positive at $10,325,340. Although the previous data shows that our company will be able to break even and achieve positive discounted cash flows we will begin to decline in the third year which means a longer observation of the trends may be considered. According to the table the per unit sales price has the biggest impact on the Net Present Value. Almost $2,000,000 (1/5th) of the value is lost when a scenario of a price change of -20% is implemented. The opposite is true when a 20% price increase is implemented. Exchange rates had the least affect on our NPV as a cause of China’s fixed currency regime which keeps the Yuan depreciated and attractive for foreign investors. In a worst case scenario our per unit sales price would be forced to go down along with our unit sales while our Cost of goods sold increased. In a scenario where we dropped the unit sales price and unit sales by 20% and increased COGS as a percentage of revenue by 20% our Net Present Value significantly decreased to $4,903,256. In a best case scenario, we increase the unit sales price and unit sales by 20 % while decreasing cost of goods sold by 20% making our NPV $17,236247. However, our discounted cash flows would continue to decrease after the peak reach in 2018.
  • 52. 52
  • 53. 53 Final Recommendation After considering all important analysis details for this report I have to come to the conclusion that I would recommend committing the financial and operational resources needed to launch Jingshen Jiankang into the Traditional Chinese Medicine market. Jingshen Jiankang aims to deliver the traditional Chinese medicinal products that Chinese people love in a brand new way and innovative way. Shanghai is a great city to start in because it has a population of over 14 million citizens. The target market overall is large as well consisting of 100 million people. Income per decile is also spreading meaning that more and more citizens will be able to purchase our products. The Chinese outlook on foreign goods is also positive since they are considered to be of higher quality. This reason and the added desire by consumers to purchase foreign goods presented in a way Chinese consumers are used to work to our advantage. The cultural dimensions have demonstrated that consumers will be willing to try our product because of low uncertainty avoidance. Furthermore, the consumer’s long-term orientation aligns with our goal of long-term health benefits provided by TCM products. Our promotional advertisement will include print advertisement and a variety of media mix such as television and internet ads. We have localized our name and our displays are integrated to meet China’s aesthetics. We also align with the governments push towards promoting healthier lifestyles for citizens. Currently the government is stable and there seems to be no sign of threat from an opposing party that would significantly change or affect businesses in our industry. One large concern is the amount of TCM companies among which market share is allocated. The current number of companies is 52 however many companies fail annually for being too small and not having enough funding. In our situation we have access to substantial investment and superior management. Furthermore, our management strategy will integrate practices acceptable in the U.S while respecting Chinese
  • 54. 54 ethical standards. Our benefits for employees will include health care assistance and year-end bonuses. The level of education is increasing in China meaning that in the coming years expertise in our field will rise showing promising futures for human resourcing. Lastly our financial analysis shows promising results with a positive NPV for 5 years beginning at launch. There was not a projection large enough to determine if we would reach a negative discounted cash flow however the numbers remained positive through 2020. I believe that given our advantages compared to our competition that we can achieve a strong market share for our nutrient arm patches in the TCM industry.
  • 55. 55 Works Cited/References MVC Report "Consumer Lifestyles in China." N.p., n.d. Web. 12 Feb. 2016. "Herbal/Traditional Products in China." N.p., n.d. Web. 12 Feb. 2016. "What about China?" China. N.p., n.d. Web. 12 Feb. 2016. Industry Analysis CFA Level 1. Rep. Investopedia, n.d. Web. 25 Feb. 2016. A Global Overview of Herbal/Traditional Products. Rep. Euromonitor Passport GMID Database, 16 Feb. 2011. Web. 21 Feb. 2016. Herbal/Traditional Products in China. Rep. Euromonitor Passport GMID Database, 17 Nov. 2015. Web. 22 Feb. 2016. Liu, Ying, Cong Xu, and Yishou Zhang. "An Analysis on the International Competitiveness of China’s Traditional Medicine Industry Based on the SWOT Model." Ccsenet.org. International Journal of Business and Management, 7 July 2010. Web. 25 Feb. 2016 Country Analysis http://www.transparency.org/ Political Risk Yearbook Euromonitor.com World factbook International Marketing Mark up