We know engagement is the key to higher retention, lower patient safety incidents and many other key areas. Trouble is we have known this for 20 years and little has changed. Not your fault it is the fault of traditional training methods that are unable to change human behavior. Behavioral change is the only way to get to lasting improvement in engagement. Take 5 minutes to see how to stop wasting resources and start producing measurable results.

1. DRIVING RESULTS
IN HEALTHCARE
A proven approach to building employee
engagement through stronger
leadership and management

2. © and TM, Eagle’s Flight, Creative Training Excellence Inc. Not to be copied or reproduced without written permission. SAL438 0914
ABOUT Eagle’s Flight …

3. Areas of
EXPERTISE

4. EAGLE’S FLIGHT POINTS OF DIFFERENCE
The tools,
models, and
approaches taught
are pragmatic,
immediately applicable,
and easy to use
The
discovery
and customization
steps ensure
relevance for
all participants
Creative
training
approaches allow
participants to
learn
by doing
EXPERIENTIAL RELEVANT PRACTICAL
1 2 3

5. 90%of traditional
training is forgotten
in 30 DAYS
WHAT’S THE RETURN ON YOUR
TRAINING INVESTMENT?

6. You need to
DO THINGS DIFFERENTLY
If you truly want to
improve in the areas of
leadership, accountability,
culture transformation,
communication and
innovation, then…..
90%of what you spend is
a complete waste!
…so

7. 58%Lower Patient
Safety Incidents
*The Gallup Organization Meta-Analysis 2016
21%Higher
Profitability
17%Higher
Productivity
70%Lower Safety
Incidents
59%Reduction
in turnover
… and employee engagement leads to:
43%Lower
Absenteeism
OUR APPROACH DRIVES ENGAGEMENT

8. WE SUCCEED, WHERE OTHERS
HAVE FAILED
• World-wide
engagement hovers
around 13%*, largely
unchanged after
nearly 20 years
• Companies are
trying to improve
engagement through
traditional training
and follow up,
without success
*The Gallup Organization Meta-Analysis 2016

9. 40% Conviction
& Knowledge
HOW WE DO IT
40%
Practice
20% Post-course
application to
produce results

10. In today’s fast-paced environment, the
complete adoption of new behavior is
more dependent on relevance than
ever before.
• Discovery – understand the current
reality, including barriers and
enablers of conviction
• Competency Framework – build
the training to fulfill competency
gaps, ensuring employees see a
direct link to their success
• Customization – create the
relevance to engage and inspire
participants
• Leadership Buy-in and Support –
signal priority and capture attention
BUILD CONVICTION

11. Experiential learning successfully
transfers knowledge by actively
engaging participants to learn by
doing.
• Immersive activities reflect real-
world challenges
• Targeted debrief delivers
relevance and connects lessons
learned with reality of the
workplace
• World-class facilitators drive
learning home
TRANSFER KNOWLEDGE

12. Simple concepts and clear links to
on-the-job situations, make it easy
to put the new learning into action.
• Hands-on experience accelerates
learning
• New behaviors are discovered
and practiced throughout the
program
• Common language establishes
shared understanding
APPLY KNOWLEDGE

13. An effective post-training strategy
is critical to combat the many
factors working against the
application of new behaviors.
• Knowledge Retention Tools -
maximize potential impact of
training and minimize learning
decay
• Coaching - accelerate on-the-job
application of content and reinforce
the support system
• Performance Data & Reporting -
measure, assess, report and act
upon key metrics that matter most
SEE RESULTS

14. SOLVING LEARNING DECAY