1) Effective leadership during an emergency or disaster requires extensive pre-planning, including developing relationships and mutual aid agreements with other communities and agencies, and conducting training exercises to test emergency plans.
2) When a tornado struck the City of Rowlett, Texas on December 26, 2015, causing widespread damage, the city's emergency operations plan was activated and staff immediately began assessing conditions and coordinating response efforts.
3) Key aspects of the city's response included expediting damage assessments using GPS, coordinating preliminary damage assessments with FEMA and the state, and pursuing an alternative funding procedure to maximize debris removal reimbursement from FEMA. The presentation emphasizes the importance of planning, preparation, and learning from experience through debrief
2. Stuff to talk about…
• Preplanning – relationships, mutual aid agreements,
working with other communities, preparedness
• Emergency Operations Plan (exercises, planning and
preparation)
• Consortiums of staff and/or equipment (loaning
people, resources, equipment pools)
• Utilizing contractors and contracts
• Flow of communication, communications plan,
community outreach
• Background stories and things you should know
3. December 26, 2015
• Staff was staged
• EOC staffed at 2:00PM
• Monitoring the weather all afternoon
• Communicating with team
• Business as usual = MEANS: we didn't
expect a HIT
• Impact 6:45PM - EF-4 tornado
• Within minutes after the impact our
EOC was fully activated
• Working through the night we
immediately began assessing
conditions
• It was evident that we were in for an
adventure…
Jim
4.
5.
6.
7.
8.
9. Path of
Destruction
• 3.5 miles long
• Half mile wide debris
field
• 1110 homes affected
• 19 commercial
facilities
10. Preplanning for the Unknown
• Things that are crucial to your success
• Table top exercises
• Relationships
• Mutual aid
• Working with other communities and agencies
• Understanding the rules and processes
• Overcoming unforeseen obstacles and challenges
• Preparation is key
• Determining who is part of your planning and responses
teams?
11. Table Top
Exercise
A tabletop exercise was held on
September 28, 2015
Many similarities between the
TTX scenario and the impacts
from the December 26th tornado
Formation, path, and intensity of
the tornado
I-30 incident
Post-impact response issues
Recovery issues
Key Takeaway: Make the most out
of every exercise!
12. Relationships
• City, Special Districts, County, State, DOT, FEMA
• Who are these folks and how will you find them?
• Engage your neighbors and other agencies formally and
informally
• Professional Associations (APWA)
• MPOs, Council of Governments
• Public Works Emergency Response Team (PWERT)
• Other Agencies
• Historical
• Archeological
• Understand what others are doing
• Obtain and share copies of contracts for resources
13. Mutual Aid
• Formal agreements
• Public Safety is common
• What about Public Works
• Informal agreements
• Can you lend a helping hand?
• Public Works Emergency Response Team (PWERT)
14. SO Many Rules…
• Do you know the rules?
• Does your emergency manager know the rules?
• Does your team know the rules?
• When do the rules go into effect?
• Do you have contracts, agreements, and resources
in place?
• Are your purchasing folks up to date on the
regulations?
• DO NOT TAKE ANYTHING FORGRANTED!
15. Reference Materials – Stuff You
Need
• FEMA Guidance Documents
• Contacts for State agencies– Who are these guys (and what
do they do when during times when there is no emergency?)
• TCEQ
• THC
• TDEM
• Prepare for Regulatory Invasion
• ACOE
• OSHA
• Designated staff for records management
• City staff
• Temps
• Consultants – We hired to navigate the reams of paperwork
16. Preparation
• Are you ready?
• Are you ever ready?
• Good teams know their roles!
• Things we do ahead of the event
• Maps
• Duty rosters
• Schedules
• Supplies
• ESF/Annexes
• Training – ICS
• Staging of equipment and resources
17. Challenges…
• Public Works staff unfamiliar with
“the process”
• What exactly are 214s?
• Documentation
• Photographs
• Receipts
• Purchasing requirements
• Who will be accountable?
• Thousands of volunteers on the
ground
• Who is responsible for these folks?
And does it even matter?
18. Challenges
• Employee departures
and turnover
• Landfill overwhelmed
• Promises made by
FEMA and State reps
• Staging areas –
preapproved?
• Tires
• Fuel
19. Contracts
• Consortiums
• Prepositioned – FEMA compliance
• FEMA Certified? What is that?
• Right to landfill
• HAZMAT
• Fuel and tires and fuel and tires and fuel…
• Negotiated costs?
• Legal advice – your city attorney…?
20. Damage Assessments
Damage assessments were expedited through
the use of GPS units
Preliminary damage assessments with
FEMA/TDEM teams were made easier through
the use of GIS maps
• 1110 homes
• 298 vehicles towed
• Damaged drainage systems
• Traffic signal and signs
• Road and utility impact
FEMA/TDEM PDA 01/02/16
21. FEMA/TDEM Recovery Process
Public Assistance Alternate Procedures Pilot Program
• The City chose to pursue Section 428 funding, in
order to maximize reimbursement for Category A –
Debris Removal
• 85% - first 30 days
• 80% - 31 to 90 days
• 75% - 91 to 180 days
• After 180 extensions can be requested but for exceptional
conditions
26. Cool Stuff We Did…
• Mark the streets – all the landmarks
and signs were gone…
• Landfill passes
• Bagsters
• Closed the road to work – when
possible
• PW Emergency Response Team
• Suspension of out of state contractors
• Long Term Recovery Committee
27. More Cool Stuff
We Did…
• Web site
• Video footage – RowlettTexasVideo on
YouTube
• Newletters in the field, mailed, handouts
• Social media blitz
• Surveys
• Public Forums
• Long Term Recovery Committee (LTRC)
28. Yet More Cool
Stuff We Did…
• GPS handheld units and GIS
maps to track everything
• Tabulation and estimation
• Signs
• Signals
• Debris piles
• Damaged houses
• Damaged vehicles
SIGN AND SIGNALS
DAMAGED VEHICLES
29. Yet Even More Cool Stuff We Did..
• We hired consultant to package the entire
submittal to FEMA
• Writing all of the project works sheets
• Reviewed and tabulation of the 214s
• They do this all the time and hopefully you never
have to do it again
• WHY hire a consultant?: Because you have a City to
run and the sooner you get back to it the better
• And yes it is reimbursable by FEMA
30. After Action Report
• Debrief – AAR
• If you don’t have a process in place then start here:
• Debriefing at the end of projects or incidents is a
powerful tool.
1. What went well?
2. What went poorly?
3. What could we do better?
4. What did we learn?
5. Actions for follow-up?
• There are many others out there and some more
formal requirements may exist in your agencies
31. Key Points – Summing It Up
• Plan
• Prepare
• Train
• Network
• Execute
• Debrief
• Celebrate
Any questions? Email me at jproce@rowlett.com