2. 2
STAR Program Update
• Organization
• Tools
• Plan and Work Order Process
• Resource / Staffing Management
• Project Plan Management
• Work Order Management
• Scope, Assumptions & Constraints
• Change Management
• Issue Management
• Risk Mitigation Process
• Financial Management
• Project Status Management
• Project Health Check
3. 3
STAR program organization
Project management
Financial management
Resource management
CCCM
Brooke Smith
PSO
Applications
Database
Mainframe
Platforms (MR, DT, SAN)
Network
Security
Management systems
Configuration management
Test & Performance
BJ Joshi
Architecture
Interface integration
App decommissioning
Cost recovery
Legacy
SW Install / Config
Integration
Interface builds
Data conversion
Testing & certification
HelpDesk integration &
Operational Readiness
Database
Job automation
Reporting
STAR
Michele Farnsworth
Applications
W2K server builds
Unix server builds
Desktop cert/deploy
Network support
Security platform
Job automation
Engineering
Server operations
Network & Security operations
Systems management
Test / Lab support
Operations
Disaster recovery
Facilities
SLAs / Reporting
Monte Ziola
Infrastructure
John Brownlow
Program Manager
Jim Pesnichak
Enterprise Prog Mngr
4. 4
Customer STAR organization
PMO Liaison
Resources Management
Outside Liaison
Project Plan Mgmt.
Contracting
Program Mgmt.
Steve Dunn
Architecture / Engineering
Integration
Conversion
UI/Portal Engineering
Shared Services
Mike Knibbs
Project Management
Design / Business Rqmts.
Software Config. / Dvlpmt.
IT Transition
Deployment
Core Delivery
Linda Greifenstein
Project Management
Design / Business Rqmts.
Software Config. / Dvlpmt.
IT Transition
Deployment
CRM Delivery
Satish Weber
Project Management
Design / Business Rqmts.
Software Config. / Dvlpmt.
IT Transition
Deployment
Technical Deployment
& Information Mgmt.
Dave Graybeal
Config. Mgmt.
Release Mgmt.
Requirements Mgmt.
Testing / Performance
QA
Testing / QA
Victor Macias
Applications
Telephony
Desktop
Midrange
Mainframe
Infrastructure
David Lamm
STAR IT Executive
Daniel St. John
PSO
Architecture Infrastructure
Applications
Configuration Management
5. 5
Program Tools Used
Risks & Mitigation Plan
• Microsoft Project - Schedule project activities, dependencies, and
estimate effort
• GSMS/PM2 Project Management Methodology - Standard PM
methodology
• PIV – Timekeeping, collect & track actuals, support CM of documents
• Presage - Reporting project actuals and status to the enterprise
• PMO Templates for client deliverables and work products, such as
Communication Plan, Risk Plan, Configuration Management Plan,
Acceptance Deliverable Signoff sheet
• CM tools - Rational ClearCase & CA-Endevor - version control /
configuration management for Midrange & Mainframe objects
respectively
6. 6
How we develop plans & work orders
Staffing Plan
Statement of Work
Work Breakdown Structure (WBS) .mpp
Work Order Resource Allocation
Request / Scope document
Resource Plan (BAC)
18. 18
Project Health Check Status
100 %
CommunicationManagement
RiskManagement
ScopeManagement
ScheduleManagement
Overall Compliance
ResourceManagement
Financial&ContractMgmt.
QualityManagement
CompliancebyKnowledgeArea(%)
22%
78%
11%
22%
56%
0%
60%
35 %
Of applicable items
P234 - STAR ProjectProject Health Check Action Plan Status - 03/09/04
Page 3 of3
Items are listed in the same order as they
w ere on the first Health Check report.
63.8%
77.8%
52.7%
50.0%
77.8%
58.3%
95.0%
67.3 %
Last
Check
Current
Status
Communication
Management
Resource
Management
Financial&
Contract
Management
Quality
Management
Schedule
Management
Scope
Management
Risk
Management Overall
10 %
40 %
30 %
20 %
70 %
60 %
50 %
90 %
80 %
Last Check
Current Status
0%
