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Lean x matrix (hoshin kanri)
1. Jim Basch
Cell: 408.425.4410
Email: jcbasch@yahoo.com
Hoshin Kanri
X matrix
Pg1of1
9/25/2018
x x x x x x x x x x x x x x x x x x
x x x x x x x x x x x x x x x x x x
x x x x x x x x x x x x x x x x x x
x x x x x x x x x x x x x x x x x x
x x x x x x x x x x x x x x x x x x
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x x x x x x x x x x x x x x x
Financiallysustainableoperations
Medicarecompliantoperations
Implement staff position control
Implement Studer & Quality training
Make value streams standard, stable
X
Tactics
Results
Strategies
Process
Preeminentdriverofgoodhealth&wellbeing
Assemble Hoshin, Tac, Op Teams
HCAHPS-nursecommunication,topbox%always
HCAHPS-doctorcommunication,topbox%always
HCAHPS-responsivenessofstaff,topbox%always
HCAHPS-painmanagement,topbox%always
Map IP, OP, support value streams
OperationalTeams
FTEratiotoFTErequired=1,FTE-1%QtoQ
cash = $20m
revenue growth = 10%
HoshinTeam
TacticalTeam
HCAHPS-dischargeinfo,topbox%yes
HCAHPS-quietnessnighthospital,topbox%always
HCAHPS-cleanlinesshospital,topbox%always
HCAHPS-caretransitionmeasures,Likert0-100
HCAHPS-overallratinghospital,topbox%9's,10's
HCAHPS-willingnesstorecommend,definitelyyes
HCAHPS-commaboutmeds,topbox%always