3. JOB OUTLOOK TRENDS
2012 2022
-35%
-30%
-25%
-20%
-15%
-10%
-5%
0%
5%
10%
15%
20%
0
500
1000
1500
2000
2500
3000
3500
4000
Thousands
Current Positions 2012 Precentage
Not Good!!!
Above Average
4. REFLECTION QUESTIONS
PLEASE ANSWER THE FOLLOWING QUESTIONS AND SAVE THE
DOCUMENT WITH THE TITLE
âNAME â EOWâ
1. Out of the Office Administration positions noted in the national statistics, which job would you be most
likely to get hired? (remember its not necessarily about how many jobs available but the outlook of
the job as well.)
2. What career pays the most according to the national average?
3. How can these statistics help you decide on a career path?
5. BECOMING A GOOD STATISTIC
- DRESSING THE PART -
HOW TO GET THE JOB YOU WANT BY ACCELERATING YOUR OUTFIT
6. IF YOU WERE AN EMPLOYER, WHO YOU
WOULD HIRE?
ďź
8. Tips for Women
⢠Conservative skirted suit in navy blue, dark brown or dark gray are best. Skirt length should be at or slightly above the knee.
⢠Blouse in white or ivory, long sleeve with modest neckline.
⢠Shoes match your suit. Clean and polished; heels no higher than 2 1/2 inches. No open-toed, open-heeled shoes.
⢠Wear natural looking make-up.
⢠No perfume/cologne. Clean bathed appearance.
⢠Subtle color nail polish.
⢠One pair of earrings, one ring on each hand, one necklace, professional-looking watch, one bracelet (Nothing dangling or
distracting).
Tips for Men
⢠Suits - best colors are dark blue or navy solid, solid gray, blue/gray shadow plaid. First choice of material should be 100% wool. 2nd
choice is polyester/wool blend. Avoid less than 45% wool.
⢠Shirts should be cotton or 65% polyester/35%cotton blend in white or solid colors. White shirts are best. They give the impression
the wearer is intelligent, honest, and successful. NEVER wear short sleeves.
⢠100% silk ties are the best in solid or small conservative patterns.
⢠No facial hair and a conservative haircut is preferable.
⢠No cologne. Clean bathed appearance.
⢠Limit rings one to each hand, professional-looking watch.
⢠(Taken from John T. Molloy's New Dress for Success and New Women's Dress for Success)
9. REFLECTION QUESTIONS
PLEASE ANSWER THE FOLLOWING QUESTIONS IN THE DOCUMENT
âNAME â EOWâ
4. Think about what you have in your personal wardrobe. How could you put an outfit together so it looks
professional? (Would you hire you?)
5. Think about some of your personal items in your wardrobe. What things should you not ware to an
interview. Explain why.
10. BECOMING A GOOD STATISTIC
- VERBAL COMMUNICATION -
ITS NOT JUST WHAT YOU SAY, ITS HOW YOU SAY IT.
12. â
â
GOOD MORNING SIR, HOW WAS YOUR
WEEKEND?
WHO WOULD YOU SAY THIS QUOTE TO?
Coworkers Boss / Manager Teacher
13. WHAT IS THE DIFFERENCE BETWEEN THE
TWO QUOTES?
âEXCUSE ME, THAT MEETING IS TODAY
RIGHT?â
MOSTLY PROFESSIONAL HOWEVER:
USES CORRECT GRAMMAR
POLITE
HAS A POSITIVE TONE
âHEY, DO YOU KNOW ABOUT ANY
MEETING?â
SOMEWHAT UNPROFESSIONAL HOWEVER:
USES INCORRECT GRAMMAR
BLUNT
HAS A RUDE TONE
14. REFLECTION QUESTIONS
PLEASE ANSWER THE FOLLOWING QUESTIONS IN THE DOCUMENT
âNAME â EOWâ
6. Why should we pay attention to verbal communication when we are in professional mode?
7. âHow was your day today? Anything interesting happenâ
Using the quote above, how would you respond to your boss? Friend? Partner? How are the responses
different from one another?
15. BECOMING A GOOD STATISTIC
- NON-VERBAL COMMUNICATION -
READING NONVERBAL SIGNS
16. Nonverbal Communication /
Body Language
Closeness (e.g. coming
close to someone
Appearance(e.g.
untidiness)
Facial Expression
Posture
Body contact
Ways of talking (e.g. pauses,
stress on words
Hand movements( e.g waving)
Sounds (e.g laughing)
Head movements (e.g.
nodding)
Eye movements (e.g. winking)
17. HOW ARE THESE PEOPLE FEELING?
ALL OF THE PEOPLE TO THE RIGHT ARE REACTING TO
A QUESTION IN A JOB INTERVIEW.
âTELL ME ABOUT YOURSELF.â
WHAT DOES THERE BODY LANGUAGE TELL YOU?
WHICH ONES HAVE A POSITIVE LOOK TO THEM?
COULD THIS BE IMPORTANT INFORMATION FOR AN
EMPLOYER?
WHY?
18. NONVERBAL COMMUNICATION IN THE
WORKSPACE
POSTURE
HOW WE FEEL AFFECTS HOW WE STAND. IN ORDER TO BE
PERCEIVED AS CONFIDENT, YOU MUST:
⢠STAND TALL, WITH YOUR NECK ELONGATED,
⢠EARS AND SHOULDERS ALIGNED,
⢠CHEST SLIGHTLY PROTRUDING, AND
⢠LEGS SLIGHTLY APART, DISTRIBUTING WEIGHT EVENLY,
BE IN SYNC
PATTIWOOD SAYS WHEN WE LIKE SOMEONE, WE
NATURALLY MATCH AND MIRROR THEIR:
⢠VOICE, TONE,
⢠TEMPO,
⢠BODY POSTURE, AND
⢠MOVEMENTS,
19. NONVERBAL COMMUNICATION IN THE
WORKSPACE
GESTURES
⢠SMALL GESTURES TEND TO DEMONSTRATE THE
BIGGEST POINTS.
⢠BIG HAND GESTURES OR FIDGET WITH THEIR HANDS,
PHONE OR HAIR. âTHIS DEMONSTRATES WEAKNESS
AND A LACK OF CONFIDENCE.â
PHYSICAL AND FACIAL FEEDBACK
âWE OFTEN EXPRESS INTEREST THROUGH:
⢠RAISED EYEBROWS,
⢠SMILES,
⢠HEAD NODS,
⢠VOCAL UTTERANCES (LIKE 'UH-HUH'), AND
⢠LEANING FORWARD,â WOOD SAYS.
20. NONVERBAL COMMUNICATION IN THE
WORKSPACE
EYE CONTACT
⢠CULTURAL RESPECTIVE EYE CONTACT IS ONE OF THE
MAIN COMPONENTS OF NON-VERBAL
COMMUNICATION,â
⢠LACK OF EYE CONTACT OFTEN IMPLIES DECEPTION,â
THE HANDSHAKE
⢠IDEALLY, YOUR HANDSHAKE SHOULD BE FIRM,
BUT NOT OVERBEARING. â
21. NONVERBAL COMMUNICATION IN THE
WORKSPACE
MIXED MESSAGES
⢠MAKING FACIAL EXPRESSIONS THAT APPEAR TO
SHOW THE OPPOSITE EMOTIONAL REACTION TO WHAT
YOU ARE SAYING
SMILE
THE SMILE IS ACCOMPANIED BY INCREASED
ACTIVITY IN THE LEFT PRE-FRONTAL CORTEX â THE
SEAT OF POSITIVE EMOTIONS,â REIMAN SAYS.
SMILING DEMONSTRATES:
⢠CONFIDENCE,
⢠OPENNESS,
⢠WARMTH, AND
⢠ENERGY.
22. NONVERBAL COMMUNICATION IN THE
WORKSPACE
EYE ROLLING
EYE ROLLING IS A SIGN OF:
⢠CONTEMPT,
⢠FRUSTRATION,
⢠EXASPERATION, AND
⢠AGGRESSION, REIMAN SAYS.
.
ARM CROSSING
âYOU SHOULD ALWAYS KEEP YOUR HANDS IN VIEW
WHEN YOU ARE TALKING,â WOOD EXPLAINS.
23. REFLECTION QUESTIONS
PLEASE ANSWER THE FOLLOWING QUESTIONS IN THE DOCUMENT
âNAME â EOWâ
8. Why should we pay attention to non-verbal communication when we are in professional mode?
9. You are being introduced to the regional director for the first time. What kinds of non-verbal
communication could you use to portray yourself as confident and skilled?
24. References
Molloy's , J. T. (2014). Dress To Impress - Professional Attire. Retrieved from Tarleon State University:
http://www.tarleton.edu/careerservices/Students/dress-to-impress.html
Occupational Outlook Handbook . (2014, January 8). United States Department of Labor Bureau of Labor Statistics.
Retrieved from Office and Administrative Support Occupations: http://www.bls.gov/ooh/office-and-administrative-
support/home.htm
Smith, J. (2014, April 23). Ten workplace body language mistakes. Retrieved from The Sydney Morning Herald:
http://www.smh.com.au/executive-style/culture/ten-workplace-body-language-mistakes-20140422-372qp.html
Editor's Notes
Analyze these statistics:
Highest?
Lowest?
What does that mean?
What are we looking at?
What does the ânot goodâ statistic mean for us?
What does the âaverageâ statistic mean for us?
What does the âAbove Averageâ statistic mean for us?
Posture:
Reiman says. âThis does several things. It changes the chemicals in our brain to make us feel stronger and more confident, and it gives the outward appearance of credibility, strength, and vitality.â
People often slump their shoulders either due to bad backs, fatigue, lack of confidence, or general disregard. âThis will give others the impression of insecurity, laziness, and a general sense of unhappiness.â
Be In Sync:
âIf you were to watch the conversation on a video, it might look like you're dancing with the other person,â Wood says. âIf you don't 'dance' with your teammates it can make you look you're not interested in what they are saying, you are not a good team player, or, in the extreme cases, that you are lying.â
Gestures:
In business, small gestures tend to demonstrate the biggest points. âIt is rare to see the alpha of the group wildly flailing about,â Reiman says. âPowerful business people tend to use smaller, more subtle hand gestures to demonstrate their point with authority.â
Physical and facial feedback
big mistake a lot of employees make that can be detrimental to their success: showing no empathy or interest in what their colleagues are saying.
âIf you don't give feedback physically, people think you don't care, that you're stuck up, and host of other negative attributes.â
Eye Contact:
Reiman explains. The ability to gaze at another while speaking denotes authority, confidence, and presence. âStudies suggest that holding eye contact while speaking has an enormous impact on your ability to persuade.
âŚshe says. When breaking eye contact, it is better to break off to the left or to the right, as looking down suggests insecurity.
Handshake:
The secret to a great handshake is palm-to-palm contact,â Wood says. You want to slide your hand down into the web of theirs, and make palm-to-palm contact. Lock thumbs, and apply an equal amount of pressure.
Mixed Messages
âŚis another common mistake, Wood says. For example: You say, âthat sounds greatâ in a monotone voice, while you cross your arms and roll your eyes. âI believe this is the worst mistake any communicator can make,â she says. âSome people do it as a passive aggressive way of getting their message across.â
Smile:
It also sets off the mirror neurons in your listener instructing them to smile back, she says. Without the smile, an individual is often seen as grim or aloof.âOf course, worse than the non-smiler is the perma-grinner, who smiles too often and is perceived as insincere and misleading,â Reiman adds.
Eye Rolling:
âWhile for some it's a habit, it is a completely conscious act that can be avoided with self-awareness.âEye rolling signals to your listener that you don't appreciate or respect them or what they are saying. âThis is such a strong signal that researchers have proven that rolling your eyes after a spouse has spoken is a strong predictor of divorce,â she says
Arm Crossing:
Look around in a meeting and you'll likely notice a few colleagues crossing their armsâŚ.
âŚâWhen a listener can't see your hands, they wonder what you are hiding.â