1. Jennifer Koenig
2438 Lake St. #6 San Francisco, CA 94121 (816) 305 3838 jjhkoenig@gmail.com
CAREER OBJECTIVE
To engage members of my community in outdoor education and exploration to better their lives physically and
mentally. To inspire a reciprocal relationship and appreciation of nature by advocating for an outdoor experience based
not solely on the obtainment of a goal, but rather the journey one finds along the way.
OUTDOOR EXPERIENCE
Certifications
● River Rescue (ACA) through Tatshenshini Expediting Ltd., Whitehorse, Yukon Territory, Canada (July 2014)
● Wilderness First Responder through NOLS and Wilderness Medicine Institute (September 2014)
● Adult and Child CPR through NOLS and Wilderness Medicine Institute (September 2014)
Guide Training
● International Wilderness Leadership School; Haines, AK (May ­ August 2014)
Skills and Experience
● Conscientious logistics and trip planning experience in areas of equipment and food packing, group objectives, and
daily situational assessment with considerations to clients’ special and medical needs, park permits, float plans,
weather, tides, equipment, and transportation.
● Daily practice in identifying objective and subjective hazards for varying terrain, snow and ice, and ocean
conditions, as well as human error in equipment, health, food and shelter.
● Thoughtful communication skills cognisant of age, gender, cultural background, generation, disability, and other
client specific characteristics.
● Strong education in the importance of nutrition and differing calorie intake for climbing, mountaineering, rafting,
backpacking, and sea kayaking. A passion for outdoor cooking with 5 years experience preparing meals for all diets
(vegan, gluten free, dairy free, etc.) with various equipment (MSR DragonFly and XGK stoves, fire, etc.).
● Passion for learning about and teaching general knowledge of local plants (including foraging) and animals, native
history, and technical skills.
● Animal appreciation, awareness and safety especially with bears and their behavior (differing for both black and
brown bears). Additional experience in interactions and behaviors of moose, mountain lions, wolverines, and sea
life (whales, otters, sea lions, etc.).
● General gear maintenance and repairs for tents, clothing, dry suits, wet suits, and stoves.
● Comprehensive understanding of expedition behavior and group dynamics with varying group size, personalities,
and experience levels. Able to facilitate discussion and mediate group tension and frustrations.
● Experience in camp set­up and maintenance, insuring living environment is both comfortable and sustainable in
various terrains (beach, tundra, mountain, moraine/glacier conditions) and weather (heavy rains and wind).
● Navigation on both land and in water, map and chart comprehension (taking bearings and triangulation), and
navigation under extreme conditions, e.g. whiteout, limited visibility.
● Weather reading and assessment for 12­48 hour patterns, lightning safety, as well as the importance of gear and
equipment preparation.
● Understanding and appreciation for Leave No Trace ethics in sea, mountain and desert environments.
● Time management with inclement weather, tides, camp breakdown/setup, hunger, and objectives.
Sea Kayaking
Guide Training
● International Wilderness Leadership School (24 day training, May/June 2014)
● Location: Glacier Bay National Park (Eastern islands, Adam’s Inlet, McBride Glacier) and surrounding areas of Icy

2. Straight, Cross Sound, and Chicagof Island including Dundas Bay, Taylor Bay, Inian Islands, and Point Adolphus
Employers
City Kayak, Guide; San Francisco, CA, Fall 2014
Seatrek, Guide; Sausalito, CA, Fall 2014
Point Reyes Outdoors, Guide; Point Reyes National Seashore, CA, Fall 2014
Personal Trips
● Channel Islands, CA ­ Santa Cruz Island sea caves
● San Francisco and Sausalito Bay Area, CA
● Tomales Bay, CA
Technical Skills
● Knowledge of kayak anatomy and design, as well as rescue gear, wet suits, dry suits, and other equipment.
● Proficiency in demonstrating and instructing paddle strokes (forward, reverse, sweep, draw and sculling draw),
maneuvers (stern rudder, bow rudder, hanging draw, low brace turn), and braces (high, low, sculling); sea
conditions/situations to which each stroke, maneuver, brace is applicable.
● Proficiency in self rescue including paddle float and cowboy (continued practice with Eskimo roll) and assisted
rescues including T rescue, Eskimo bow rescue, hand of god, scoop, crab, and sling assist. Practice in storm
conditions as well as cold waters (Glacier Bay National Park, ranging 37­50 degrees F).
● Practice and instruction in towing kayaks using tow ropes, bow hug, and bulldozer and circumstances for using
each method.
● Strong knowledge of tides and interpreting tide charts, tidal exchange (experience with over 20 ft in Glacier Bay),
using tides to the kayaker’s advantage, timing a land to avoid a long carry, and how to secure boats for intermittent
stops during the changing tide.
● Competent water reading skills; able to adjust paddling and maneuver through strong currents, winds, swell,
windwaves, combined seas, and other open water conditions.
● Knowledge and use of communication devices including marine radios, satellite phones, and SPOT devices.
● Skilled chart navigation ­ able to identify navigation aides, account for magnetic variation, take bearings and
triangulate
Mountaineering, Rock and Ice Climbing
Rock and Ice Guide Training
● International Wilderness Leadership School (12 day)
● Location: Ice climbing at Davidson Glacier (outside of Haines, AK) and rock climbing in Skagway, AK
Mountaineering Guide Training
● International Wilderness Leadership School (12 day)
● Location: Chilkat Mountain Range (outside of Haines, AK), summits included Satellite Peak and Abandonment
Peak
Technical Skills
● Gear use and maintenance with ice axe, technical tools, crampons, helmets, harness, locking/non­locking carabiners
(types and uses), ropes, prusiks, ascenders, tiblocs, and hauling system components. Importance of rope
management with stacking, flaking, coiling, placement on sharp rock or ice, and general awareness.
● Creating single to complex anchor systems in rock and ice that insure limited extension, angle, direction of pull,
solidity, timeliness, equalized, and redundancy. Practice using different and limited protection including ice screws,
cams, stoppers, and other materials (runners/slings, cordelettes).
● Understanding of different knots, hitches, and bends, their uses and efficient, neat tying (figure 8, double
fisherman, water knot, bowline, trucker’s hitch, munter, clove hitch, MMO and PMMO, etc.).
● Proficient in belaying and safety.
● Practice creating a fixed line, ascending, and passing protection.
● Basic skills in rappelling using a belay device, tandem rappelling, and counter balance rappel.

3. ● Basic skills in rope teams for creating 2­5 person rope teams, importance of choosing roles on the rope team and
tying in with prusiks, team movement (echelon, clockwise/counterclockwise, anchor, belay), and rope slack
management.
● Basic skills in crevasse rescue, creating anchors and hauling systems, minding prusiks and capturing progress.
● Well practiced in self arrest on snow and ice with importance of good axe placement and body positions to hold
achieved position and others on rope.
● Understanding of glaciology and ice hazards, as well as general waterfall ice concerns with ice inconsistencies and
screw placement.
● Technical ice climbing skills with technical tools and crampon placement, and body positioning for a sustainable
and safe ascent.
● Rock climbing techniques for climbing various rock features.
● Basics skills in leading both rock and ice.
● Navigation and route selection with awareness of hazards in ice, snow, and rock, as well as rope, protection, and
anchor placement, including multi­pitch settings.
● Technical skills and safety considerations in mixed terrain for group climbing in talus and varying levels of loose
rock, snow (glissading, avalanche, cornices), and river crossings.
● Basic skills in escaping the belay, rescuing a fallen leader, passing a knot, 3 to 1, 5 to 1, and other complex hauling
systems, and short­roping.
Backpacking
Guide Training
● International Wilderness Leadership School (12 day)
● Donjek Trail in Kluane National Park, Wrangell­St.Elias Mountains, Yukon Territory, Canada; estimated 60­75
miles in 10 days; highest elevation: 7,100 ft
Personal Trips
● Lost Coast Trail, Northern CA; 14 miles, 2 days
● Channel Islands, Northern CA; 3 days
● Pine Ridge Trail, Big Sur, CA; 20 miles, 2 days
● Limekiln, Big Sur, CA; 12 miles, 2 days
● Sonoma Lake, CA; 10 miles, 2 days
● Trinity Alps, CA; 24 mile trail run and 22 mile day hike
Technical Skills
● Proper fitting for backpack and other gear to create a sustainable journey and prevent injury.
● Experience assessing the safety of a river crossing and how to instruct river crossings for individuals, a team of 3,
and larger groups.
● Strong experience ascending and descending groups in talus and other mixed terrain in consideration of spacing,
diagonals, and rock fall.
● Strong appreciation for history of land and geology.
● Awareness of both objective hazards in surrounding environment as well as reading signs of subjective hazards
such as dehydration and fatigue.
● Navigation skills and compass reading for taking bearings, triangulation, considerations of different maps and
declination, and assessing topography.
Whitewater Rafting
Guide Training
● Tatshenshini Expediting Ltd. and International Wilderness Leadership School (12 day)
● Location: Blanchard and Tatshenshini Rivers (Class III), Tutshi River (Class IV), and Takhanne River (Class III)
Technical Skills
● Proficiency in raft anatomy and whitewater equipment (throw bags, raft repair kit, oar repair kit, pumps,
communication devices, first aid, extra paddles and life jacket).

4. ● Practiced with raft repair with different raft material (PVC and neoprene hypalon) as well as oar frame repair.
● Well­equipped for assisted rescues and instruction on throw bags for both rescuer and victim.
● Proficiency in preforming and instructing different paddle strokes (forward, back, left, right, draw, pry) and
maneuvering both paddle rafts and oar frames.
● Well­versed in paddle captaining and commands with consideration of clients’ abilities and response times.
● Strong experience reading rivers and quick decision making ­ ferry angles, facing objects to paddle away from,
catching eddies and exiting boat, scouting, and group management at different hazards.
● Practiced in righting a flipped raft, deflating topmost tube to release a pinned raft, rescuing clients, and safely
returning clients to raft.
● Understanding of the importance in assessing rescue situations for self, bystanders, and victim.
● Knowledgeable of communication on the river with hand signals and whistles.
● Competent in discerning river variables (flow, gradient and obstacles) and river hydrology (standing waves,
breaking waves, pour over holes, undercuts, hydraulics, and strainers).
● Cognisant of medical consideration and signs to read for hyperventilation, hypothermia, hyperthermia, drowning,
spine management, and parking lot drowning.
● Skilled in life vest entrapment and escaping the life vest or PFD while pinned underwater.
● Proficient in protocol knots, carabiners, and anchors (ACA approved) for rescues.
● Practiced in rescues using anchors and vector pulls including: entrapment rescue, telfer lower, rescue with the
assistance of a swimmer, rescue with only single shore access, and rescue from streamer.
Hiking
Personal Trips Leading Groups (mileage ranging from 6­22 per day)
● Big Sur, CA: Garrapata State Park, Julia Pfeiffer State Park
● Northern, CA: Point Reyes National Seashore, Marin Headlands, Ohlone Wilderness, Mt. Tamalpais, Stinson
Beach, Tahoe National Forest, Desolation Wilderness, Pacifica, Montara, Angel Island, Mendocino, Sinkyone
Wilderness, Jenner and Sonoma Coast, Sibley Volcanic Regional Preserve, Santa Cruz Mountains, Monterrey Bay,
China Camp, San Bruno Mountain, Mount Diablo
● Central and Southern, CA: Sequoia National Park, Ansel Adams Wilderness, Yosemite, Mono Lake Valley,
Portuguese Bend, San Luis Obispo, Morro Bay
● Glacier National Park, Montana ­ Many Glacier and Skyline
● Slovenia: Julian Alps, Soca River Valley, Lake Bled, Lake Bohinj, and Logarska Dolina
● Croatia: Plitvice National Park and surrounding areas of Makarska, Split, and Dubrovnik
BUSINESS AND ADMINISTRATIVE EXPERIENCE
University of San Francisco, Senior Human Resources Specialist, April 2011­ May 2014
Project Management
● Developed, tested, implemented, and led trainings for a streamlined and automated staff onboarding process,
enhancing the new hire’s experience and minimizing the hiring department’s workload from the point of hire
through the first weeks of work. This process benefited a staff of over 700 and its success initiated the development
of a similar process for faculty.
● Streamlined the faculty onboarding process for all schools and colleges at the University, that has a flow of 1,500
new hires and rehires yearly. The process tailored to the needs of full­time and adjunct faculty, as well as their
hiring departments, in areas of access, office set­up, security, benefits, library, and other needs.
● Collaborated with HRIS and Accounting and Business Services in the development of an Additional Pay Policy
and implementation of new position coding (including conversions) to adhere to the requirements of the Affordable
Care Act. This included policy writing and review, trainings for all hiring departments within the University, and
conversion implementation within internal systems.
Staffing
● Extensive knowledge as a system administrator for PeopleAdmin, a web­based applicant tracking system,
advancing and monitoring integrations, overall system processes, and strategy development.

5. ● Supported staff searches for schools and colleges, including deans, vice provosts/presidents, and directors.
Managed all communications, event planning, scheduling, and outreach.
● Partnered and trained hiring managers and HR staff to effectively use the applicant tracking system and onboarding
processes for faculty and staff hires.
● Generated offer letters and insures that position and new hire information flows seamlessly into the Banner system.
Employment
● Monitored, reviewed, and approved Electronic Personnel Action Forms, approving salaries, union requirements,
start dates, payments, and other details important to information accuracy and Payroll Services.
● Ensured job offers conformed to established compensation guidelines and policies, rewriting and updating letter
templates as necessary.
● Coordinated and facilitated visa and permanent residence requests. Maintained records, tracked visa requests, and
served as liaison between Human Resources and its retained immigration attorney for an average 10 new requests
annually.
● Coordinated University wide Temporary staffing requests and assignments.
● Researched and analyzed hired search firms.
● Consulted staff relocation program.
● Completed monthly union reporting and process support, including probationary period review and response to
union inquiries.
● Acted as labor relations liaison with Office of General Council and unions.
● Developed and implemented human resource policies, procedures, and the dissemination through use of the USF
website, communications, and by attending University department meetings.
● Worked as part of a customer service oriented team that included Specialists, Admin Assistants, and Receptionists
responsible for the front­office functions and involves a variety of complex administrative, technical, and
professional responsibilities.
University of San Francisco, Human Resources Generalist, September 2010­March 2011
New Hire/On­boarding Process
● Managed high volumes of offer, transfer, and promotion letters for all full­time, part­time, temporary, exempt and
non­exempt staff by writing and developing over 13 templates. Worked directly with University budget mangers
and supervisors to personalize each letter to their offer details.
● Met with each new staff member for a one­on­one New Staff Orientation within their first week of employment to
discuss the University’s programs, policies, and procedures, and also address their concerns and questions.
● First point of contact for new hires in completing payroll, benefits, and union paperwork.
● Directed 6 University Welcomes each year by organizing speakers, making reservations, and outreach to attendees.
Employee Immigration and Work Visas
● Responsible for completing and preparing all paperwork on behalf of the University for individuals filing for H­1B
non­immigrant visas, visa extensions, permanent residency, immigrant petitions, and change of status.
● Coordinated and facilitated all communication with international employees and immigration attorneys.
Recruitment
● Supported USF’s web­based applicant tracking system; assisted with implementations, upgrades and integrations;
worked to maximizes the use of the applicant tracking system and ensure accuracy of data input into the system;
provided system/recruitment process assistance to hiring managers to maximize effective use of the system by
monitoring hiring manager system activity and keeping posting status current.
● Answered inquiries regarding job postings and guide applicants through troubleshooting issues on usfjobs.com
website.
● Assisted in creation and placement of job advertisements through various employment websites and newsprint.
Employee/Labor Relations
● Prepared all monthly activity reports for employee labor unions documenting hires, transfers, and terminations.

6. ● Worked directly with union representatives and labor relations director in addressing employment issues and
implementing change in collective bargaining agreements, including an employment status change of 26 employees
in February 2010.
● Worked with supervisors of union employees to insure salary ranges and union codes are observed in hiring and
managing.
Benefit Administration
● Assisted in delivering benefits orientations when needed.
● First point of contact for all benefits questions via email, phone, and in person for all areas of health care, dental
care, vision plans, retirement plans, life and accident insurance, flexible spending, worker’s compensation, short
and long term leave, and tuition remission.
● First point of contact for San Francisco Health Ordinance options for part­time employees.
● Coordinated communications with mothers returning to work from family leave for newborns to discuss lactation
room availability and schedule.
Record Retention
● Responsible for the coordination and oversight of employee files; ensured correct and timely filing of employee
documents; tracked off­site record storage and destruction.
● Maintained strict confidentiality of employee records and information.
Employment Verification
● Managed and processed an average of 50+ monthly requests for verifications of employment for current and past
employees in areas of salary history, dates, and titles.
● Responded to all subpoenas and prepared employment information for requests.
Other
● Worked directly with Assistant Vice President in coordination Succession Planning with Board of Trustee
Members through communication preparation, event planning, and document drafting.
● Assisted customers (phones, visitors, email, mail, requests, etc.) and supported front­desk with collecting new hire
forms, input and filing, answering front­line benefits, compensation, payroll, and training questions.
● Responsible for accurate and timely input of new hire data into the Banner HR database; served as quality control
checkpoint for hiring managers’ new hire data.
● Coordinated and tracked temporary SSN assignments.
● Provided support to Professional Development in areas of training, event planning, and communication.
● Assisted in managing the HR department’s Employment website content and assist in development.
University of San Francisco, Executive Assistant to the Asst. Vice President, July 2009­September 2010
● Supported the Asst. Vice President in event planning, meeting preparation, and drafting of documents and
announcements.
● Assisted in planning the 2009­2010 Provost Search in areas of advertisement, scheduling, website management,
surveys, document editing, meeting preparation, feedback compilation, and University­wide communications.
● Aided Asst. Vice President with the documentation for resignations, retirements, terminations, and lay­offs.
● Coordinated Succession Planning meetings with the Board of Trustee; assist in drafting communications and
documents.
● Supported the Director of Benefits and Benefits Specialist with new employee benefits orientations as well as daily
benefits questions about programs and forms in areas of medial coverage, retirement, childcare, insurance, and
flexible spending.
● Helped with daily Banner input, including Employee Data Worksheets, Temporary Social Security Numbers,
Special Affiliates, and name changes.
● Assisted HR front desk administration, including answering phones, greeting customers, and directing their
inquiries.
● Organized catering, venue reservations, technology needs, and other specific accommodations for HR meetings.
● Responded to requests for employment verifications, subpoenas, and other sensitive HR transactions.

7. ● Helped organize and administer HR sexual harassment training for employees as well as compile feedback from
participants.
● Assisted in facilitating new employee orientations as well as research and develop online, media­based orientations.
● Researched and built mentoring programs for newly hired staff.
● Reviewed, edited, and assisted in updating aspects of the HR website, including employment and professional
development.
● Assisted in the distribution of commuter checks for all University employees.
Arrupe Center, Intern for Sacred Heart Community Service (2008­2009), Volunteer (2006­2008)
● Participated in all aspects of community outreach services including housing, food pantry, clothing, job link, and
education.
● Served as an English as a Second Language instructor for immigrant mothers and assisted with family education
classes.
● Helped organize and facilitate special holiday events and translated service request forms for non English­speakers.
● Acted as a liaison between Santa Clara University and Sacred Heart to strengthen communication and identify
needs.
● Managed over 100 Santa Clara University students who volunteered their time at Sacred Heart and led student
orientations for community service placements; met with students to help match them with different programs and
ensure their placements created positive experiences
● Volunteered with elementary students at Nativity School and Scott Lane Elementary, as well as immigrant fathers
at St. Joseph the Day Worker’s Center.
The Santa Clara University Redwood (Yearbook), Editor in Chief (2008­ 2009), Designer and Journalist
(2006­2008)
● Hired the 2008­2009 yearbook staff, instructed them on their responsibilities, lead weekly meetings, and provided
training for page design and photography.
● Coordinated all advertising, recruiting, and communication with the University departments and outside vendors.
● Generated record sales in the 2008­2009 year with revenue of over $69,000 in books sales and advertising.
● Extensive experience with Adobe Suite, including InDesign, Photoshop, and Illustrator.
● Created the yearbook’s theme and templates, edited layouts, photos, and articles.
Santa Clara University, Magis Retreat Leader, 2009
● Led a group of 25 undergrad students in a weekend long retreat to discuss leadership qualities, obstacles, and
training.
● Facilitated reflection groups and assisted in leading activities, stimulating conversation and drawing conclusions on
shared experiences.
Santa Clara University Orientation Team, Orientation Leader, 2006
● Guided incoming freshmen during their transition into the unique college environment and experience that Santa
Clara University provides. Facilitated activities from icebreakers to class registration and academic planning.
● Welcomed parents of freshmen class into the Santa Clara community and communicated the security and academic
and social opportunities that the University provides for their children.
● Led discussions with parents and students on sensitive subjects, such as alcohol and drug policies at the University.
EDUCATION
University of San Francisco, Graduate
● Masters in Nonprofit Administration
Santa Clara University, Undergraduate
● Communication Studies (including an emphasis in media studies and film production) and Spanish
● Magna Cum Laude
PUBLISHED WORKS AND GRANTS

8. Dos Idiomas, Una Meta, Author, March 10, 2008
● Wrote an article for the Spanish news source, La Oferta, discussing the benefits of bilingual education.
● The article also addressed the accomplishments and setbacks of different proposed systems of bilingual education.
Encuentro Fundraising Grant, Author, Spring 2007
● Researched and wrote a grant for the Santa Clara University event, Encuentro (Finding), that attempted to
communicate the experiences of community immigrants and their journeys to the United States.
● Obtained a $1,000 grant from the Santa Clara University Multicultural Center to support the costs of Encuentro.
SERVICE
Golden Gate National Parks Conservancy, Member
Point Reyes National Seashore, Member
Hands on Bay Area, Volunteer, January 2010­ Present
● Volunteer at various San Francisco service oriented organizations, primarily with the homeless.
Death Penalty Focus of California, Member, 2009­ Present
● Advocate for alternatives to the death penalty and protection for those wrongfully accused.
Ecuador Immersion Trip, Summer 2008
● Tutored and taught English at after school programs for impoverished children of Duran, Ecuador.
● Spent time at the bedsides of patients at a hospital for Hansen’s disease, sharing stories and experiences.
Tijuana Immersion Trip, Winter 2006
● Constructed houses over a week period for impoverished families in Tijuana, Mexico.
AWARDS
Communication Department Prize, Spring 2009
● This award was presented to the graduating senior who “best demonstrated the goals of the department, which are
the education of the mind, the heart, and the voice.”
Alpha Sigma Nu, April 2009­Present
● Awarded a position within the Jesuit Honor Society that recognizes outstanding scholarship among members of the
Jesuit Community.
Communication Department Honor Society, January 2009­present
● Appointment based on grade point average and accomplishments within the Communication Department.
ADDITIONAL EXPERIENCE
Arrupe Steering Committee, Member of the Board, Fall 2008­ Summer 2009
● Collaborated with a team of faculty, staff, and community leaders in our efforts to improve the Arrupe Programs
that connect college students to service opportunities in the community.
● Reviewed grant applications for the Laura Jimenez Fund and selected multiple community organizations to use the
financial support to further their programs.
Reflection Leader, Ignatian Center, Fall 2008­ Summer 2009
● Facilitated hour­long reflections with students in various community service programs on their involvement and
instigated communication on how their experiences are connected, valued, and distinct.
● Acted as an aid to those who had concerns with their particular placements in the community and offered advice on
how to further their commitment.
Santa Clara University Human Resources Call Center, Student Caller, 2005
● Contacted alumni and parents to update them on current Santa Clara developments and events.
● Discussed donation opportunities as a chance to further their involvement and connection to the University.