1. COUNSELING FOR RELOCATING EMPLOYEES
1. Have you e v er mo v ed profe s sionally b efore ?
How many times ?__________________
Are you happy you are moving?_____________
2nd counseling session after packa g e if never before.
2. Was there a nything that you fe el could h av e b e en done b etter ?
____
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Do you have any items that you feel need special care?_________
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3. Do you h av e an ide a of wh en you would like to p a ck and load ?
_____
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We will need two days. 1 to pack and 1 to load.
Anything previously packed will need to be taken out of the cartons to be
repacked, especially breakables.
4. The loc al a g ent should b e cont acting you within 48 hours to s et
up a visu al sur vey. If not, c all us. The y will giv e us the
inform ation w e ne ed to take c are of you. We will b e s ending you
a p a ck a g e of inform ation. This is v er y important for you to
review. I will b e your m ain cont act throu ghout the mo v e. The
origin and de stination a g ents are picked b e c au s e of their qu ality.
5. Will you b e taking a hous e - hunting trip ?_____
If you secure a new residence you should contact me immediately so I can
assure you of dates.
I will need to know the closing and move in dates so I can set up your pack
and load.

2. COUNSELING FOR RELOCATING EMPLOYEES
6. The high v alu e inventory. Sp e cify and return to m e. The
ov er vie w in the p a ck a g e will giv e you so m e e x a mple s. If you
h a v e ite m s that ar e qu e stionable, ple a s e c all m e. I h av e this for
two re a sons. The prim ar y one is so I c an s e e if there ar e sp e cial
p a cking or handling p ar a m et er s that ne ed to b e m et. The oth er
is that the liability for su ch ite m s ne ed s to b e isolated. We will
ne ed two d ay s. 1 to p a ck and 1 to load.
7. Regular Inventories : The inventorie s are the mo st important
docu m ent in the moving proc e s s. All other p ap er work ha s to do
with billing. Your prim ar y duty is to m ak e sure that wh en the
driver inventorie s your shipm ent you a gr e e that the e xc e ptions
he take s ar e a c curate. Failure to do so m a y c au s e you to h av e
proble m s later. This is a le g al repre s ent ation of the condition of
your g oods. The driver will inventor y the shipm ent and h av e you
si gn the form. This is your rec eipt for your g oods. He will giv e
you a cop y of this. Do not let the driver take anything out of
your hom e until the inventor y is co mplet ed and you h av e your
copy.
In our p a ck a g e there ar e e x a mple s of blank and filled out
inventorie s and an e xplanation of the s e. You mu st re ad ov er this
e xplan ation. If you h a v e not mo v e d b efore, I will ne ed to do a
s e cond ar y couns eling to a s sure that the proc e s s is co mfortable
for you.
At d e stination it is your re sponsibility to ch e ck off the inventor y
co mplet ely. There ar e no e xc e ptions to this. If nec e s s ar y, I will
couns el your spou s e that he/she ne ed s to b e there for this. You
do not h a v e to take e xc e ption to the condition of your furniture
wh en it arrive s. If you notice that an ite m is da m a g e d, you
should not it on the driver’s cop y of the inventory. Likewis e, if
you notic e that a box is d a m a g e d, you mu st note this also. You
should h av e the driver unp a ck the box at that tim e and you c an
note if there is a ny d a m a g e to the ite m s.
If there is a shorta g e you mu st notify the driver and note this on
his inventory. There is no e xc e ption to this. You should c all m e
a s soon a s pos sible so that I c an st art the tracing proc e s s. Time
is v er y important in this m att er. You h av e only 75 d a y s in which

3. COUNSELING FOR RELOCATING EMPLOYEES
to file a claim for d a m a g e in order to h a v e the burden of proof b e
on the c arrier. After this tim e the burden shifts to you.
8. Bulky item s : Swing s et, S at ellite dish, Grandfath er Clock,
Motorc ycle, Riding mo w er s, etc. Attic a c c e s s, Crawl-sp a c e s,
s er vicing of clock s, s chrunks.
9. Explicitly w e will not take Jew elr y, Softw are, Collections of c ards,
St a mp s, etc.
10. S e parate For Tem porary Residen ce: Birth Certificate s,
Docu m ent ation for hom e purch a s e/sale. Immuniz ation and
s chool records. All cloth e s nec e s s ar y for len gth of st a y in
te mporar y re sidenc e. Hav e all ite m s phy sic ally isolated b efore
the p a cker s arrive. Packer s and load er s should not tr y to
s e p ar ate the s e ite m s the d a y of p a ck and load. It is your
re sponsibility to handle this.
11. S e con d S t o p at Tem porary Residen ce: You are entitled to
a drop off at your te mporar y re sidenc e. This mu st b e done in
the s ch edule the driver ha s s et up. The driver c an deliver your
shipm ent within a s m any d ay s a s are divided b y 550 mile s. If
you ne ed this s er vic e I ne ed to know in ad v anc e so I c an arran g e
the s ch edule. If you will not b e there wh en the truck arrive s w e
c an h av e the g oods s et a side so you c an g o b y and pick the m
up. There is not authoriz ation for a sub s e qu ent d eliver y out of
stora g e for les s than the co mplete shipm ent. Should you ne ed
this you c an cont act the d e stination a g ent and m ak e financial
arran g e m ents.
12. Applian ces:. It is your re sponsibility to unhook all of your
a pplianc e s.
Washer, d ryer, ice m ake r - Run ble a ch throu gh the w a sh er and do
two s pin c ycle s after y our la st load. This will help eliminate
a ny fungu s.
Refrigerato r - Take out a n y gl a s s sh elv e s and ha v e the p a cker s
plac e the m in c artons. Clean out the refrig er ator 48 hours
b efore loading. Dr y it out thorou ghly. Le a v e unit op en a t le a st
24 hours b efore loading. Bu y a c an of coffe e, divid e and plac e
in two stocking s or oth er hosier y and put half in the fre e z er
and half in the refrig er ator. This will a b sorb a n y odors that
m a y collect. Making s ure that the refrig er ator is dr y is v er y
important.

4. COUNSELING FOR RELOCATING EMPLOYEES
13. Use up all p erish able foods. Canned is OK.
14. A list of ha z ardous m at erials is included in the p a ck a g e.
Primarily pre s suriz ed cont ainers, any liquids that c an fre e z e.
Prop ane tanks mu st b e profe s sionally pur g ed. Alcohol is OK.
Refer to the list. If you h av e a ny qu e stions c all m e. All g a s
pow ered imple m ents mu st b e d e void of fuel and oil.
15. Unhook your own st ereo, TV, co mputer or oth er el e ctronics.
16. Ple a s e do a w alk throu gh b efore the p a cker s le a v e. Open all
c a binets and clos ets. Esp e cially in b athroom s, g ar a g e or sh ed s.
The driver will prob ably not bring boxe s with the m. The p a cker s
will le a v e