Can You Hear Me Now? Good. Let's Talk Diversity & Inclusion at #LASHRM14

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In this session that I delivered at the 2014 Louisiana SHRM Conference on Human Resources on April 7th I merged my own personal story of a person living with a severe hearing disability and speech impediment and workplace diversity & inclusion strategy. Diversity & inclusion is no longer just a legislative requirement, it also significantly contributes to employee engagement and top and bottom line business results. Further, the definition of diversity has broadened during the past 10-15 years, and is not limited to sex, race, nationality and persons with disabilities. I talked about my own personal story --- the good, the bad and the ugly, the business case for workplace diversity and inclusion, how diversity and inclusion plays into the employee experience, and how organizations can create a real diversity and inclusion strategy that truly works.

Recruiting & HR

CAN YOU HEAR ME NOW?
GOOD.
Let’s Talk Diversity,
Inclusion & the
Employee Experience.
#LASHRM14
#inclusion

AND WASN’T
DIAGNOSED
UNTIL I WAS
ALMOST 3…

I COULDN’T SPEAK A WORD OF
ENGLISH UNTIL MY 3RD BIRTHDAY…

“I LEARNED THAT COURAGE WAS NOT THE ABSENCE
OF FEAR, BUT THE TRIUMPH OVER IT.
THE BRAVE MAN IS NOT HE WHO DOES NOT FEEL
AFRAID, BUT HE WHO CONQUERS THAT FEAR.”
NELSON MANDELA

COURAGE
HARD WORK
CONFIDENCE
PERSEVERANCE
PERSPECTIVE

I HAVE SUCCEEDED…
BUT EVERY DAY IS A STRUGGLE!

WHY SHOULD WE CARE
ABOUT WORKPLACE
DIVERSITY & INCLUSION?

“TO BEST SERVE THE MARKET ONE
MUST EMPLOY THE MARKET”

A DIFFERENT ANGLE
GENDER
SOCIOECONOMIC STATUS
RELIGION
SEX
DISABILITY
SKILLS
FAMILY STATUS
THOUGHT
EDUCATION
EXPERIENCE
COLOR
ETHNICITY
WORK/LIFE BLENDING
POLITICAL VIEWS DECISION-MAKING
TECHNOLOGY
AGE

POSITIVE CORRELATION
BETWEEN DIVERSE & INCLUSIVE
ORGANIZATIONS & BUSINESS SUCCESS

77%
40%
20%
12%
Source: www.workforce.com
of Executives strongly
support diversity initiatives
of employees
believe their
organization
is diverse
and inclusive
When employees feel that they have a
more diverse and inclusive workforce…
in employee turnover
in employee effort

“Organizations understand investing in diversity &
inclusion will likely enhance employee engagement,
better serve customers and increase their
organization’s innovation and agility”.
Stacia Sherman Garr
VP, Talent Management Research, Bersin by Deloitte,
Deloitte Consulting
DIGGING DEEPER

Attract Integrate Perform Retain Transition
EMPLOYEE EXPERIENCE
“Taking a Holistic Approach”

Values Based
Workplace Culture
Senior Leadership
Commitment—
“Walk the Talk”
Focus on Constant &
Consistent Communication
Real Business
Measures &
Metrics
Broaden Your Definition of
Diversity—”Serve the Market”
Empower
Employees—
Educate
HR Business Practice Re-
Engineering
SECRET SAUCE

HOW CAN YOU SUPPORT
SOMEONE ELSES STORY?

INSIDE-OUT APPROACH
“NOT A CHECK-BOX EXERCISE”

EDUCATE, EDUCATE…
AND EDUCATE SOME MORE!

@JeffWaldmanHR
/JeffWaldmanHR
/in/JeffWaldmanHR
/JeffWaldmanHR
/u/1/+JeffWaldman/posts
/JeffWaldman
www.jeffwaldman.ca
JeffWaldman1
jeff@stratify.co
LET’S CONNECT

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Can You Hear Me Now? Good. Let's Talk Diversity & Inclusion at #LASHRM14

1. CAN YOU HEAR ME NOW? GOOD. Let’s Talk Diversity, Inclusion & the Employee Experience. #LASHRM14 #inclusion

2. WE ALL HAVE A STORY TO TELL

3. WHAT’S YOUR UNIQUE STORY?

4. HERE’S MINE.

5. I WAS BORN HEARING IMPAIRED

6. AND WASN’T DIAGNOSED UNTIL I WAS ALMOST 3…

7. I COULDN’T SPEAK A WORD OF ENGLISH UNTIL MY 3RD BIRTHDAY…

10. AND I WEAR 2 HEARING AIDS…

11. IT GETS BETTER…

12. …I ALSO HAVE A SEVERE STUTTER

13. IT WASN’T EASY GROWING UP!

14. I HAD ZERO CONFIDENCE

15. I WAS ALWAYS EXHAUSTED

16. MY LOWEST MOMENTEarly February 1990

17. WHAT DID I DO?

18.

19. “I LEARNED THAT COURAGE WAS NOT THE ABSENCE OF FEAR, BUT THE TRIUMPH OVER IT. THE BRAVE MAN IS NOT HE WHO DOES NOT FEEL AFRAID, BUT HE WHO CONQUERS THAT FEAR.” NELSON MANDELA

20. I DECIDED TO FIGHT

21. COURAGE HARD WORK CONFIDENCE PERSEVERANCE PERSPECTIVE

22. DO IT ALONE I COULDN’T

23. SPORTS

24. CLOSE FRIENDS FAMILY &

25. UNIQUE INTANGIBLE

26. I HAVE SUCCEEDED… BUT EVERY DAY IS A STRUGGLE!

27. I GREW UP…

28. WHY SHOULD WE CARE ABOUT WORKPLACE DIVERSITY & INCLUSION?

29. “TO BEST SERVE THE MARKET ONE MUST EMPLOY THE MARKET”

30. A DIFFERENT ANGLE GENDER SOCIOECONOMIC STATUS RELIGION SEX DISABILITY SKILLS FAMILY STATUS THOUGHT EDUCATION EXPERIENCE COLOR ETHNICITY WORK/LIFE BLENDING POLITICAL VIEWS DECISION-MAKING TECHNOLOGY AGE

31. POSITIVE CORRELATION BETWEEN DIVERSE & INCLUSIVE ORGANIZATIONS & BUSINESS SUCCESS

32. 77% 40% 20% 12% Source: www.workforce.com of Executives strongly support diversity initiatives of employees believe their organization is diverse and inclusive When employees feel that they have a more diverse and inclusive workforce… in employee turnover in employee effort

33. “Organizations understand investing in diversity & inclusion will likely enhance employee engagement, better serve customers and increase their organization’s innovation and agility”. Stacia Sherman Garr VP, Talent Management Research, Bersin by Deloitte, Deloitte Consulting DIGGING DEEPER

34. Attract Integrate Perform Retain Transition EMPLOYEE EXPERIENCE “Taking a Holistic Approach”

35. WARREN

36. HOW?

37. Values Based Workplace Culture Senior Leadership Commitment— “Walk the Talk” Focus on Constant & Consistent Communication Real Business Measures & Metrics Broaden Your Definition of Diversity—”Serve the Market” Empower Employees— Educate HR Business Practice Re- Engineering SECRET SAUCE

38. Source: www.diversityinc.com

39. SO, WHAT’S YOUR STORY?

40. HOW CAN YOU SUPPORT SOMEONE ELSES STORY?

41. THE BUSINESS CASE IS CLEAR

42. INSIDE-OUT APPROACH “NOT A CHECK-BOX EXERCISE”

43. DELIVER ON PROMISES “WALK THE TALK”

44. EDUCATE, EDUCATE… AND EDUCATE SOME MORE!

45. @JeffWaldmanHR /JeffWaldmanHR /in/JeffWaldmanHR /JeffWaldmanHR /u/1/+JeffWaldman/posts /JeffWaldman www.jeffwaldman.ca JeffWaldman1 jeff@stratify.co LET’S CONNECT