2. OVERVIEW
• Printer and Computer Meaning and
Purposes
• Types of Common Printers
• Problems Encountered by the Printer
• Troubleshoot Printer
3. • What is the definition of computer?
An electronic machine that is used for
storing, organizing, and finding words,
numbers, and pictures, for doing calculations,
and for controlling other machines.
4. • What is the Definition of Printer?
An output device that prints paper
documents. This includes text
documents, images, or a combination of
both. The two most common types
of printers are inkjet and laser printers.
Inkjet printers are commonly used by
consumers, while laser printers are a
5. • What is the Importance of
Computer?
Computer is very important because
it is very much accurate, fast and can
accomplish many tasks
easily. Printers take command from
computers in the form of text,
character, or image and then transfer
the information on a standard size of
6. • What is the Importance of Printer?
Printers have also advanced
too and no longer are they just
a device for you to print things
from. You can use them for
scanning, copying, printing out
high quality photos and much
more.
7. Types of Common Printers
Inkjets print documents by spraying
ink onto paper, and can usually
produce prints with a resolution of
300dpi (dots per inch) with some
actually able to print documents as
high as 600dpi.
• Inkjet
Printers
8. • Laser Printer
If there’s one very notable feature that
you’ll love about laser printers, it
would be the printer’s capability of
producing very high quality
documents. In fact, laser printers can
produce copies with a resolution of
600 dpi – 1200 dpi.
9. Problems Encountered of
Printers
• Paper Jams and Ghost
Jams
• Printer Driver Problems
• Loaded Queue
• Wi-fi Connection
• Unable to Print From a
Mobile Device
• Printhead Clogging
• Paper Towel Method
10. •”Non Genuine” Cartridge Message
•New Cartridge Not Working
•Replace the Cartridge/ Low Ink
Message
•Printer Hardware Problems
A.Check your Power Cord
B.Ran out of RAM/Memory
•Slow Printer Speed
12. The solution to a printer jam is to
find the jam and remove the paper. If
the printer is smart enough to tell you
where the jam occurred, heed its advice.
Otherwise, follow the paper’s path from
tray to output, by opening various
printer hatches and covers to find the
errant sheet. Remove the jammed sheet
and then resume printing.
13. • Printer Driver Problems
Install the latest Printer Driver using
a driver management tool You can
easily resolve printer driver
problems using a reliable driver
update tool such as
DriverDownloader.
14. • Loaded Queue
• Turn off your printer and unplug
it from the power source.
• Search services in your Windows
desktop and open Windows
Services.
• Right-click on Print Spooler and
select STOP to halt any
15. Wi-Fi Connection
If your printer’s Wi-fi is down,
unplug it and reconnect it to
your modem. It’s a bit of a
trope these days, but powering
down electronics can do
wonders for fixing problems. if
device isn’t connecting to your
printer, check to see that your
Wi-fi and Bluetooth capabilities
are up and operational.
16. • Unable to Print From a Mobile
Device
Make sure the printer and your
Android device are connected to the
same local Wi-Fi network and check
for any network-related issues. On
the Android device, confirm Wi-Fi is
on and the status is Connected for
your local wireless network.
If a local network is unavailable, Wi-
Fi Direct printing might be an option.
17. • Printhead Clogging
If you don’t use your printer often,
sometimes ink in your printer head
will dry and lead to clogging. This
may trigger the change cartridge
signal on your printer, or could simply
prevent ink from making its way onto
the page. Unclogging your printer
head can be messy and tedious, but
maintaining your printer to prevent
clogs is easy. A popular way to
address a clogged print head is the
18. Paper Towel Method
First you will need to have a
damp paper towel and a dry
paper towel at the ready. Take
the warm, damp paper towel
and blot the cartridge with the
printhead side down onto the
towel. The printhead is located
on the end of the cartridge
where the ink comes out. You
should see ink appearing on
the paper towel after blotting a
19. “Non-Genuine” Cartridge
Message
This kind of message will pop
up on your screen, especially
popular with HP printers, telling
you that you're using a used,
refilled, or counterfeit cartridge,
but generally won't do anything
else beyond that. Third-party
cartridges typically have
installed chips that bypass this
warning, but you can easily
spread it when it shows up by
pressing "okay." If not, suggest
20. • New Cartridge Not
Working
The easiest remedy for this is
open the box and stand the
cartridge upside down for a few
minutes before using. Next,
get a damp paper towel, fold it
into quarters and the set
cartridge print head down onto
it, holding it there for three
minutes. This will help to prime
the print head and pull the ink
out.
21. • Replace the Cartridge / Low Ink
Message
Sometimes, your printer will give you a
message saying you need to replace
your cartridge, or you have low ink,
even when you know you have enough
ink. Perhaps you installed a fresh
compatible cartridge full of ink, but
your printer still thinks that the old
22. • Printer Hardware Problems
a. Check Your Power Cord- The
problem may not be your computer or
your printer at all. Connector cables
such as USBs will decay and burn out
over time, requiring replacement.
Keeping an extra connector cord on
hand will help troubleshoot instantly.
23. b. Ran out of RAM / Memory-
Modern printers are highly
sophisticated devices. Most units
today have some form of memory to
store print jobs, whether it be a
couple of megabytes or several gigs
worth in a large office risograph. If
your printer is connecting, but
printing at such a slow rate it may as
well not be, you’ve likely run out of
memory.
24. • Slow Printer Speed
Slow prints are usually caused by
sluggish or out of date software or a
spotty wireless connection. Make
sure that all of your printer drivers
and printer software is up to date.
You can download the latest
software update on your printer's
LCD display screen. Always try
shutting off your printer and
computer and turning them back on.
