3. THE ART OF RELATIONSHIP MANAGEMENT
CLIENT ENGAGEMENT AND RECRUITMENT
COMMUNITY ENGAGEMENT
MARKETING AND COMMUNICATIONS
NAVIGATING THE POLITICAL LANDSCAPE
SELL YOURSELF THEN THE PROGRAMS
EMPLOYER FEEDBACK IS CRITICAL
4. BUILDING PARTICIPANT TRUST
NAVIGATING BARRIERS AND OBSTACLES
PUSHING CLIENTS WITH TRUTH AND LOVE
IF A CLIENT LOOKS BAD YOU LOOK BAD
BE PREPARED TO BE A FIRE FIGHTER
INCLUDE THE COLLEGE IN EVERYTHING
DANGLE THE CARROT DELVER THE SALAD
5. IT’S A NUMBERS GAME
RECRUIT TO HIRE RATIO 7:1 - 8:1 (JOBS)
ASSUME NOTHING ABOUT CLIENT SKILLS AND
KNOWLEDGE
OVER PREPARATION IS NOT ENOUGH PREPARATION
UNIVERSITY PARTNERSHIPS –WIBS
UNDERSTANDING SCM PROGRAM VALUE
LOOK FOR CAREER PATHS IN SCM
REMEMBER SUPPORT ACADEMIC SUPPORT SERVICES
FOLLOW-UP, FOLLOW-UP, FOLLOW-UP
DEPARTMENT OF LABOR TOOLS AND RESOURCES
6. IT TAKES A VILLAGE TO MANAGE BARRIERS
CASE MANAGEMENT CLIENT SUPPORT TOOLS
OTHER PARTICIPANTS FEEDBACK
THE STORY IS THERE, JUST LISTEN
POSITIVE REINFORCEMENT
COMMUNITY PARTNER RESOURCE GROUPS
LEVERAGE AUXILIARY GUILD AND YP