1. Janelle Cates
Cates.31@osu.edu
Education:
The Ohio State University – Columbus, OH 43201
Bachelor of Science in Business Administration December 2014
Major: Human Resources
Minor: Organization & Performance Psychology
Work Experience:
Exel/DHL Supply Chain December 2013-Present
Learning and Development Intern
• Manage all training events
o Distribute, track, and/or grade assessments
o Ship and track materials
o First POC – communicate between hosts, participants, trainers
• Manage team inbox and assist with questions/problems
o LMS – Mzinga, Cornerstone
o Assessment Portals – ArchProfile, HRDQ, Skillsport, EPIC
Galileo Innovation Camps for kids June 2013-August 2013
Assistant Instructor
• Assist Lead Instructor in preparing/delivering curriculum and overseeing campers
• Provide leadership role by assessing group dynamics and needs of individual campers
Continuous Improvement Projects:
Exel/DHL Supply Chain December 2013-Present
Learning and Development Intern – Projects
• General Managers Academy & Leadership Challenge Program – Restructure/Reorganize participant data
o Track performance and job history of participants
o Use to help determine growth potential or promotability
• ROI for trainings – Track implementation of learned material by analyzing assessment results
o Currently testing with Developing the Leader Within You I classes
o Track patterns for future training needs
• Shipping – Track shipments and find more efficient methods
o Help reduce the cost of shipping and/or keep track of all materials
• Communication – Improved efficiency and communication process to participants
o Changed methods of contacting the individuals
Cross-functional/Off-Site Experience:
Exel/DHL Supply Chain December 2013-Present
Learning and Development Intern – Projects
• Gemba Walk – Project to help for future training and to maintain efficiency/safety in the warehouse
o Determined which areas at a particular site were part of the Gemba
o Created a presentation for manager trainings and a specialized template for Gemba Walks
• Gain more knowledge of the business
o I-9 auditing – Off-site Assignment
o Intern Capstone Event – Assignment with the College Recruiting team
o Candidate Screening/Interviews – Off-site Assignment
o OMM Project – Worked with team to take on action items for warehouse safety and efficiency
o Tours and Events
! Women in Logistics Conference
! DHL CVG Hub tour and other site tours
! College Recruit Training Week(s)
Leadership Experience:
Galileo Innovation Camps for kids June 2013-August 2013
Extended Care Coordinator
• Prepare Extended Care curriculum and oversee activities
• Deliver weekly Extended Care lesson plans
Community Service:
• CHA Animal Shelter April 2014-Present
• Various community services through OSU – Heart Walk, MOFB, Habitat for Humanity, etc. August 2010-Present
• Extended Care Coordinator June 2013-August 2013
• Student Teach Aide – “high school helper” for 3rd/4th grade class August 2009-June 2010