QuickBooks is an optimal application designed to perform various functions of accounting. Its functions ranges from accounting to finance management. QuickBooks has several powerful features. But, like other applications, QuickBooks too show up technical glitches at times. One such technical error is QuickBooks error 15102. In this tech blog, we will discuss in detail the QuickBooks Payroll Update Error 15102 and know about the ways to resolve it.

2. Easy Guide to Resolve QuickBooks Payroll Error Code 15102
QuickBooks is an optimal application designed to perform various functions of
accounting. Its functions ranges from accounting to finance management.
QuickBooks has several powerful features. But, like other applications,
QuickBooks too show up technical glitches at times. One such technical error is
QuickBooks error 15102. In this tech blog, we will discuss in detail the
QuickBooks Payroll Update Error 15102 and know about the ways to resolve it.

3. What is QuickBooks Payroll Update Error 15102?
QuickBooks Error 15102 is a payroll update error. It appears when a user tries to download
or install the latest payroll updates for detailed instructions. QuickBooks Payroll update
requires some system resources like properly functioning internet connection, Windows
Admin Rights and access to the update file download location. But, in case, if any of the
required components stop functioning, errors occur. Upon the occurrence of payroll update
error 15102, QuickBooks display a message: “Error 15102: Failed to reset update.”

4. What causes QuickBooks Payroll Update Error 15102?
● Use of incorrect download location path or download location is
unavailable to download the updates.
● Running QuickBooks in Multi – User Mode.
● When you are not logged in with a Windows Vista operating system
admin account.

5. 3 Quick Solutions to Resolve QuickBooks Update Error
15102
Here are some solutions to troubleshoot the QuickBooks error 15102.

6. Solution 1: Enable Single User Mode in QuickBooks.
Payroll is a process can only be performed when QuickBooks is running in single – user mode.
Follow the instructions below to switch QuickBooks to single – user mode to resolve the error.
● Log out all the users in the network.
● Open QuickBooks in the system that is experiencing problems during the update.
● Under the File menu, click Switch to Single User.
● Try to Update QuickBooks Payroll.

8. Solution 2: Verify the Shared Download Location
● Open QuickBooks.
● From under the Help tab, click Product Information.
● From under the Help tab, click Update QuickBooks.
● Verify the download location under the Options tab.
● In case, if the location is not correct, then change the location and select Yes for Shared
Download and click Save.

11. Solution 3: Login as an Administrator on
Windows
● Click Start and select Switch User option.
● Choose an account that has administrative rights.
● Use the admin account and log in.
● Right- click the QuickBooks icon and select Run as Administrator.
● Run payroll updates again and check.

12. Conclusion
The aforementioned methods are provided by our team of professionals and will help get rid of
the error 15102 in QuickBooks within a few minutes. But, even if the error persists, you can
contact our team of professionals who work 24*7 to provide assistance. Contact or call us at 1-
800-761-1787 for quick assistance.

13. Source: https://qbs-enterprise-support1.sitey.me/blog/post/2274848/quickbooks-error-15102