2. CONTENTSCONTENTS
•• PERSONAL BIOGRAPHYPERSONAL BIOGRAPHY
•• EDUCATIONAL AND PROFFESIONAL DETAILEDUCATIONAL AND PROFFESIONAL DETAIL
•• CAREER BIOGRAPHYCAREER BIOGRAPHY
•• EXPERIENCESEXPERIENCES
•• TRAINING (COURSES, LECTURES AND IN SERVICETRAINING (COURSES, LECTURES AND IN SERVICE
TRAINING)TRAINING)
•• REFERENCESREFERENCES
3. PERSONAL BIOGRAPHYPERSONAL BIOGRAPHY
•• SURNAME:SURNAME:
•• FIRST NAMES:FIRST NAMES:
•• IDENTITY NUMBER:IDENTITY NUMBER:
•• DATE OF BIRTH:DATE OF BIRTH:
•• RACE:RACE:
•• GENDERGENDER
•• MARITAL STATUSMARITAL STATUS
•• DEPENDANTSDEPENDANTS
•• HOME LANGUAGEHOME LANGUAGE
•• ADDRESSADDRESS
•• POSTAL ADDRESSPOSTAL ADDRESS
•• CONTACT NUMBERSCONTACT NUMBERS
OLIVIEROLIVIER
JAMES KEITHJAMES KEITH
69070150720856907015072085
1 JULY 19691 JULY 1969
WHITEWHITE
MALEMALE
MARRIEDMARRIED
THREETHREE
ENGLISH & AFRIKAANSENGLISH & AFRIKAANS
20 PRETORIUS STREET20 PRETORIUS STREET
PIET RETIEFPIET RETIEF
PO BOX 2152PO BOX 2152
PIET RETIEF 2380PIET RETIEF 2380
CEL 082 5754 793 ORCEL 082 5754 793 OR
082 502 9486082 502 9486
4. EDUCATIONAL ANDEDUCATIONAL AND
PROFFESIONAL DETAILSPROFFESIONAL DETAILS
•• SCHOOLSCHOOL
•• HIGHEST STANDARDHIGHEST STANDARD
PASSEDPASSED
•• SUBJECTSSUBJECTS
•• LANGUAGELANGUAGE
PROFICIENCYPROFICIENCY
•• AFRIKAANSAFRIKAANS
•• ENGLISHENGLISH
•• ZULUZULU
NELSPRUIT HIGHNELSPRUIT HIGH
MATRIC (GRADE 12)MATRIC (GRADE 12)
19871987
AFRIKAANSAFRIKAANS
ENGLISHENGLISH
ECONOMICSECONOMICS
BUSSINESS ECONOMICSBUSSINESS ECONOMICS
ACCOUNTANCYACCOUNTANCY
GEOGRAPHYGEOGRAPHY
SPEAK READ WRITESPEAK READ WRITE
GOOD GOOD GOODGOOD GOOD GOOD
GOOD GOOD GOODGOOD GOOD GOOD
FAIR FAIR FAIRFAIR FAIR FAIR
5. CAREER BIOGRAPHYCAREER BIOGRAPHY
1 )1 ) NATIONAL DEFENCE FORCE (COMPULSORYNATIONAL DEFENCE FORCE (COMPULSORY –– 2 YEARS)2 YEARS)
2)2) VAN HEERDEN DRILLINGVAN HEERDEN DRILLING
•• PERIOD: 01/01/1990PERIOD: 01/01/1990 –– 31/05/199731/05/1997
(7 YEARS 5 MONTHS )(7 YEARS 5 MONTHS )
•• TITLE: MANAGERTITLE: MANAGER
•• RESPONSIBLE TO: MR. G. VAN HEERDEN (SNR)RESPONSIBLE TO: MR. G. VAN HEERDEN (SNR)
(CELL) 082 3310 904(CELL) 082 3310 904
MR. G. VAN HEERDEN (JNR)MR. G. VAN HEERDEN (JNR)
(CELL) 082 3310 905(CELL) 082 3310 905
•• REASON FORREASON FOR
LEAVING: REDUCTION OF PERSONNELLEAVING: REDUCTION OF PERSONNEL
3)3) ELLERINES HOLDINGSELLERINES HOLDINGS -- TOWN TALK ERMELOTOWN TALK ERMELO
•• PERIOD: 04/06/1997PERIOD: 04/06/1997 –– 31/05/199931/05/1999
•• TITLE: CREDIT MANAGERTITLE: CREDIT MANAGER
•• RESPONSIBLE TO: MR. C. RAATH ( MANAGER )RESPONSIBLE TO: MR. C. RAATH ( MANAGER )
(017) 819 1202(017) 819 1202
•• REASON FORREASON FOR
LEAVING: PROMOTEDLEAVING: PROMOTED
4)4) ELLERINES HOLDINGS / ABILELLERINES HOLDINGS / ABIL
•• PERIOD: 01/06/1999PERIOD: 01/06/1999 –– TILL DATETILL DATE
•• TITLE: OPERATION CREDIT COMPLINCYETITLE: OPERATION CREDIT COMPLINCYE
MANAGERMANAGER
•• RESPONSIBLE TO: RENIER LAGENHOVENRESPONSIBLE TO: RENIER LAGENHOVEN
EXECUTIVEEXECUTIVE –– OPERARIOINAL COMPLIANCEOPERARIOINAL COMPLIANCE
CREDIT MANSGER (CELLCREDIT MANSGER (CELL –– 082 872 5586)082 872 5586)
6. EXPERIENCES ANDEXPERIENCES AND
RESPONSIBILITIESRESPONSIBILITIES
VAN HEERDEN DRILLINGVAN HEERDEN DRILLING
•• RESPONSIBLE FOR FULL MANAGEMENT OF BUSSINESSRESPONSIBLE FOR FULL MANAGEMENT OF BUSSINESS
•• BUDGET CONTROL OFBUDGET CONTROL OF ±± R 750 000 PER MONTHR 750 000 PER MONTH
•• RECRUITING OF NEW CLIENTSRECRUITING OF NEW CLIENTS
•• DEBT COLLECTINGDEBT COLLECTING
•• ADMINISTRATIONADMINISTRATION
•• WAGES & HUMAN RESOURCESWAGES & HUMAN RESOURCES
•• CUSTOMER SERVICECUSTOMER SERVICE
•• DRILLINGDRILLING
•• INSTALLATION OF EQUIPMENTINSTALLATION OF EQUIPMENT
•• PLANNING AND ASSISTANCE WITH GOVERNMENT SUBSIDIESPLANNING AND ASSISTANCE WITH GOVERNMENT SUBSIDIES
•• CREDIT CONTROLCREDIT CONTROL
•• ORDERING AND RECEIVING OF STOCKORDERING AND RECEIVING OF STOCK
•• SUPERVISION OF STAFFSUPERVISION OF STAFF
•• TRAINING OF STAFFTRAINING OF STAFF
•• ASSET MANAGEMENT, STOCK TAKING AND STOCK CONTROLASSET MANAGEMENT, STOCK TAKING AND STOCK CONTROL
7. EXPERIENCES ANDEXPERIENCES AND
RESPONSIBILITIESRESPONSIBILITIES
CONTINUECONTINUE…………
EllerinesEllerines –– Regional Credit Manager / Operational Compliance CreditRegional Credit Manager / Operational Compliance Credit
ManagerManager
•• TO MAXIMISE CASH AND MINIMISE LOSSESTO MAXIMISE CASH AND MINIMISE LOSSES
•• RESPONSIBLE FOR ALL THE CREDIT CONTROL FUNCTIONS IN TWENTY ONERESPONSIBLE FOR ALL THE CREDIT CONTROL FUNCTIONS IN TWENTY ONE
BRANCHES UNDER MY CONTROL, WITH A DEDGERS LEDGER OFBRANCHES UNDER MY CONTROL, WITH A DEDGERS LEDGER OF ±± R135 000 000R135 000 000--0000
WITH SPECIAL REFERENCES TO THE FOLLOWINGWITH SPECIAL REFERENCES TO THE FOLLOWING
** COMPANY POLICIES/SYSTEMSCOMPANY POLICIES/SYSTEMS
* CREDIT GRANTING* CREDIT GRANTING
* AUTHORITIES* AUTHORITIES
* M.I.S (MANAGERS INFORMATION SERVICES) REPORTS* M.I.S (MANAGERS INFORMATION SERVICES) REPORTS
* ADMINISTRATION* ADMINISTRATION
* CASH AND SECURITY* CASH AND SECURITY
* ON* ON--THETHE--JOB TRAININGJOB TRAINING
* MINI SEMINARS* MINI SEMINARS
* NCA (NEW CREDIT ACT)* NCA (NEW CREDIT ACT)
* DAILY TRAINING ON BRANCH VISITS* DAILY TRAINING ON BRANCH VISITS
OTHER DUTIES / FUNCTIONSOTHER DUTIES / FUNCTIONS
•• HEAD OFFICE SEMINARSHEAD OFFICE SEMINARS
•• STAFF COMPLEMENTSTAFF COMPLEMENT
•• FIELD WORKFIELD WORK
•• BAD DEBT WRITEBAD DEBT WRITE--OFF’S AND REPOSSESSIONSOFF’S AND REPOSSESSIONS
•• COMPLAINTSCOMPLAINTS
•• CUSTOMER RELATIONSCUSTOMER RELATIONS
•• MANAGEMENT OF MAINTENANCEMANAGEMENT OF MAINTENANCE –– COMPANY VEHICLESCOMPANY VEHICLES
•• DEVELOPMENT OF STAFF FOR FUTURE PROMOTIONDEVELOPMENT OF STAFF FOR FUTURE PROMOTION
•• MARKETING STANDARDSMARKETING STANDARDS
•• CUSTOMER EDUCATION (NCA)CUSTOMER EDUCATION (NCA)
•• INDUSTRIAL RELATIONS / FRUAD INVESRIGATIONINDUSTRIAL RELATIONS / FRUAD INVESRIGATION
8. EXPERIENCES ANDEXPERIENCES AND
RESPONSIBILITIESRESPONSIBILITIES
CONTINUECONTINUE…………
•• STOCK ADMINISRARTIONSTOCK ADMINISRARTION
-- To ensure that high standards should be maintained relating to stock receiving and dispatch procedures.To ensure that high standards should be maintained relating to stock receiving and dispatch procedures.
-- Ensure that policies and procedures relating to the management of assets are communicated, understoodEnsure that policies and procedures relating to the management of assets are communicated, understood
and applied.and applied.
-- To ensure that the stock counting procedures are adhered to at all times, e.g. stock count down andTo ensure that the stock counting procedures are adhered to at all times, e.g. stock count down and
subsequent stock take and assist other Regional Managers when required.subsequent stock take and assist other Regional Managers when required.
-- To ensure that stock counts are completed as scheduled.To ensure that stock counts are completed as scheduled.
-- To collate all stock counts results, report all variances to the Admin Executive and investigate significantTo collate all stock counts results, report all variances to the Admin Executive and investigate significant
variances.variances.
•• Management of cash and banking practicesManagement of cash and banking practices
-- Monitoring compliance with cash and banking policy procedures.Monitoring compliance with cash and banking policy procedures.
-- Investigate and report discrepancies and recommend corrective action when required.Investigate and report discrepancies and recommend corrective action when required.
-- Ensure strict compliance to cheque clearance procedures.Ensure strict compliance to cheque clearance procedures.
-- Ensure that daily banking is done and investigate exceptions.Ensure that daily banking is done and investigate exceptions.
-- Ensure that petty cash expenditure conforms to policy.Ensure that petty cash expenditure conforms to policy.
•• General Asset ManagementGeneral Asset Management
-- Ensure that store fixed asset registers are accurate and that movements have been reported and documented.Ensure that store fixed asset registers are accurate and that movements have been reported and documented.
-- Ensure that returns are submitted timorously, e.g. stock lists.Ensure that returns are submitted timorously, e.g. stock lists.
-- Monitor appropriate audit report corrective action plans / recommendations and ensure implementation.Monitor appropriate audit report corrective action plans / recommendations and ensure implementation.
-- Ensure that effective controls are in place to safeguard against possible abuse , neglect and fraud.Ensure that effective controls are in place to safeguard against possible abuse , neglect and fraud.
-- Where required, assist with the investigation of all cases of mismanagement or staff abuse, neglect, theft and fraudWhere required, assist with the investigation of all cases of mismanagement or staff abuse, neglect, theft and fraud
involving company assets.involving company assets.
-- To assist with all pertinent matters listed on the “Store opening / Closure check list” as discussed and agreed uponTo assist with all pertinent matters listed on the “Store opening / Closure check list” as discussed and agreed upon
with the relevant Managers.with the relevant Managers.
-- Ensure that policies and procedures relating to the management of assets are communicated, understood and applied.Ensure that policies and procedures relating to the management of assets are communicated, understood and applied.
-- Perform prescribed credit and / or admin reviews.Perform prescribed credit and / or admin reviews.
-- Conduct follow up reviews where required.Conduct follow up reviews where required.
•• Training and Development & Human Capital ManagementTraining and Development & Human Capital Management
-- To assist with the training and development of all staff with regards to asset related policies and procedures.To assist with the training and development of all staff with regards to asset related policies and procedures.
-- Provide input on the recruitment of Branch Credit and Admin Staff.Provide input on the recruitment of Branch Credit and Admin Staff.
9. EXPERIENCES ANDEXPERIENCES AND
RESPONSIBILITIESRESPONSIBILITIES
CONTINUE……CONTINUE……
•• Credit Management and maintenance of the Debtors LedgerCredit Management and maintenance of the Debtors Ledger
-- Make use of the standard checklist to complete a review of the inMake use of the standard checklist to complete a review of the in--store credit interview and account opening process.store credit interview and account opening process.
-- Effectively monitor the maintenance of the debtors ledger, e.g. reallocations / journals, obo mispostings, bad addressEffectively monitor the maintenance of the debtors ledger, e.g. reallocations / journals, obo mispostings, bad address
reports, submission of manual writereports, submission of manual write--offs, rebates and special discounts (account refund credit memorandums) andoffs, rebates and special discounts (account refund credit memorandums) and
identify account writeidentify account write--offs,offs,
-- Ensure that debit order rejections / unpaid reports are cleared daily as required.Ensure that debit order rejections / unpaid reports are cleared daily as required.
-- Monitoring all cancelations that do not conform to policy requirements and inform the relevant Managers. ShouldMonitoring all cancelations that do not conform to policy requirements and inform the relevant Managers. Should
corrective action not be taken immediately, report such incidence to the Admin Executive.corrective action not be taken immediately, report such incidence to the Admin Executive.
•• First Installment Due (FID) managementFirst Installment Due (FID) management
-- Ensure that FID accounts and account relating to other queuesare managed according to policies and procedures.Ensure that FID accounts and account relating to other queuesare managed according to policies and procedures.
•• Policies and ProceduresPolicies and Procedures
-- Ensure compliance to all relevant laws and regulations e.g. NCA, FAIS, OHASA, CPA, FICA, BCEA, SABC andEnsure compliance to all relevant laws and regulations e.g. NCA, FAIS, OHASA, CPA, FICA, BCEA, SABC and
RICA.RICA.
-- Manage and enhance the credit interview and application process and provide recommendation on possibleManage and enhance the credit interview and application process and provide recommendation on possible
improvements.improvements.
•• Key roles and responsibilities (OUTPUTS)Key roles and responsibilities (OUTPUTS)
The position involves distinct roles, namely:The position involves distinct roles, namely:
-- Management of stock administration processesManagement of stock administration processes
-- Management of cash and banking practicesManagement of cash and banking practices
-- General asset management, i.e. cash, stock, people, debtors and store openings and closuresGeneral asset management, i.e. cash, stock, people, debtors and store openings and closures
-- Enhancement of relevant policies and proceduresEnhancement of relevant policies and procedures
-- Training and development and Human capital managementTraining and development and Human capital management
-- Management and maintenance of Debtors LedgerManagement and maintenance of Debtors Ledger
-- Management of FID (First Installment due), accounts and other queues according to policy and procedures.Management of FID (First Installment due), accounts and other queues according to policy and procedures.
-- Ensure effectivecommunication between relevant stakeholdersEnsure effectivecommunication between relevant stakeholders
10. TRAINING (COURSES,TRAINING (COURSES,
LECTURES ANDLECTURES AND
INSERVICE TRAINING)INSERVICE TRAINING)
•• ACCOUNT INSPECTORS DUTIESACCOUNT INSPECTORS DUTIES –– 2 DAYS2 DAYS
•• TRAINING COURSETRAINING COURSE –– CREDIT MANAGERCREDIT MANAGER –– 3 DAYS3 DAYS
•• BASIC CREDIT CONTROLBASIC CREDIT CONTROL –– 3 DAYS3 DAYS
•• MINI SEMINARSMINI SEMINARS –– 22--3 DAYS3 DAYS
•• INDUSTRIAL RELATIONSINDUSTRIAL RELATIONS –– 2 DAYS2 DAYS
•• REGIONAL TRAINING WORKSHOPSREGIONAL TRAINING WORKSHOPS –– 5 DAYS5 DAYS
•• REGIONAL CREDIT MANAGERS SEMINARSREGIONAL CREDIT MANAGERS SEMINARS –– 3 DAYS3 DAYS
•• CREDIT MANAGER SEMINARCREDIT MANAGER SEMINAR –– 5 DAYS5 DAYS
•• ON HANDS TRAINING ONCE A MONTHON HANDS TRAINING ONCE A MONTH
•• COMPUTER TRAINING AND IT4U/ CERESCOMPUTER TRAINING AND IT4U/ CERES
•• W&R SETA/ETQA LEVEL 5W&R SETA/ETQA LEVEL 5
•• NEW CREDIT ACTNEW CREDIT ACT
