Slides from the session I presented at the 2009 Macworld Conference & Expo in San Francisco: "The Ultimate Mac Starter Class"

1. The Ultimate
Mac Starter Class
Macworld Supersession
San Francisco 2009
Chuck La Tournous
Wednesday, February 4, 2009

2. Wednesday, February 4, 2009

3. Today’s Goals
Wednesday, February 4, 2009

4. Today’s Goals
Turn you into Power Users
Wednesday, February 4, 2009

5. Today’s Goals
Turn you into Power Users
Con dence to comfortably user your Mac
Wednesday, February 4, 2009

6. Today’s Goals
Turn you into Power Users
Con dence to comfortably user your Mac
Know where to go for more information
Wednesday, February 4, 2009

7. Today’s Goals
Turn you into Power Users
Con dence to comfortably user your Mac
Know where to go for more information
Pick up a few Power User tricks along the way
Wednesday, February 4, 2009

8. Today’s Goals
Turn you into Power Users
Con dence to comfortably user your Mac
Know where to go for more information
Pick up a few Power User tricks along the way
Wednesday, February 4, 2009

9. Three Rules:
Relax
Have Fun
Don’t Panic
Wednesday, February 4, 2009

10. Agenda
• •
Know what the ports on Know which files go
your Mac are used for where and which folders
you should never touch
• Understand and use the
•
parts of the Desktop/ Understand advanced
Finder navigation techniques to
get around your system
• Customize your Mac so it efficiently
looks and works the way
•
you want it to Connect to your home
network (wired or
• Peacefully co-exist with wireless)
other users on your Mac
Wednesday, February 4, 2009

11. Agenda
• •
Use parental controls to Understand the different
keep your Mac a kid- ways you can run
friendly place Windows on your Mac
• •
Use Time Machine to Know basic
back up your Mac and troubleshooting skills to
secure your important get and keep your Mac
data running right
• •
Keep your Mac secure Keyboard commands that
from prying eyes will make you look like a
Power User
Wednesday, February 4, 2009

12. Your Mac’s Ports
Audio Out Audio In USB
Wednesday, February 4, 2009

13. Your Mac’s Ports
Audio Out Audio In USB Firewire 400
Wednesday, February 4, 2009

14. Your Mac’s Ports
Audio Out Audio In USB Firewire 400 Firewire 800
Wednesday, February 4, 2009

15. Your Mac’s Ports
Audio Out Audio In USB Firewire 400 Firewire 800 Ethernet
Wednesday, February 4, 2009

16. Your Mac’s Ports
Audio Out Audio In USB Firewire 400 Firewire 800 Ethernet DVI/VGA
Wednesday, February 4, 2009

17. Your Mac’s Ports
Audio Out Audio In USB
Wednesday, February 4, 2009

18. Your Mac’s Ports
Audio Out Audio In USB Firewire 400
Wednesday, February 4, 2009

19. Your Mac’s Ports
Audio Out Audio In USB Firewire 400 Firewire 800
Wednesday, February 4, 2009

20. Your Mac’s Ports
Audio Out Audio In USB Firewire 400 Firewire 800 Ethernet
Wednesday, February 4, 2009

21. Your Mac’s Ports
Audio Out Audio In USB Firewire 400 Firewire 800 Ethernet DVI/VGA
Wednesday, February 4, 2009

22. Your Mac’s Ports
Audio Out Audio In USB Firewire 400 Firewire 800 Ethernet DVI/VGA
Wednesday, February 4, 2009

23. Your Mac’s Ports
Wednesday, February 4, 2009

24. Your Mac’s Ports
Wednesday, February 4, 2009

25. Your Mac’s Ports
Wednesday, February 4, 2009

26. The ‘Mighty Mouse’
Wednesday, February 4, 2009

27. iMac Power Button
Wednesday, February 4, 2009

28. iMac Power Button
Wednesday, February 4, 2009

29. The Desktop
The Menu Bar
Finder Icons
The Desktop (aka Wallpaper)
The Dock
Wednesday, February 4, 2009

30. The Dock
Folder view Stack view “Full”
Running Light Applications “Crosswalk” Documents Downloads Trash
Wednesday, February 4, 2009

31. Fan
Wednesday, February 4, 2009

32. Grid
Wednesday, February 4, 2009

33. The “Pseudo
Start Menu:”
Hierarchical
Menus with
List view
Wednesday, February 4, 2009

34. The “Pseudo
Start Menu:”
Hierarchical
Menus with
List view
Wednesday, February 4, 2009

35. Control-Click
System
Preferences
icon (when
it’s running)
Wednesday, February 4, 2009

36. Control-Click
System
Preferences
icon (when
it’s running)
Wednesday, February 4, 2009

37. The Menu Bar
Apple Menu Application-Speci c
Utilities and Indicators Current User Spotlight
Wednesday, February 4, 2009

38. The Menu Bar
Apple Menu Application-Speci c
Utilities and Indicators Current User Spotlight
Wednesday, February 4, 2009

39. The Apple Menu
Wednesday, February 4, 2009

40. The Go Menu
Wednesday, February 4, 2009

41. Expose
Wednesday, February 4, 2009

42. Expose F9
Wednesday, February 4, 2009

43. Expose
Wednesday, February 4, 2009

44. Expose F10
Wednesday, February 4, 2009

45. Expose
Wednesday, February 4, 2009

46. Expose F11
Wednesday, February 4, 2009

47. Dashboard
Wednesday, February 4, 2009

48. Dashboard F12
Wednesday, February 4, 2009

49. Dashboard F12
Wednesday, February 4, 2009

50. Spaces
Wednesday, February 4, 2009

51. Spaces F8
Wednesday, February 4, 2009

52. Demo
Wednesday, February 4, 2009

53. “Traffic Lights” Finder Window Menu Bar Search Field “Mode” Button
Sidebar
Wednesday, February 4, 2009

54. ⌘-1
Wednesday, February 4, 2009

55. Wednesday, February 4, 2009

56. Wednesday, February 4, 2009

57. ⌘-2
Wednesday, February 4, 2009

58. Wednesday, February 4, 2009

59. Wednesday, February 4, 2009

60. ⌘-3
Wednesday, February 4, 2009

61. Wednesday, February 4, 2009

62. Wednesday, February 4, 2009

63. ⌘-4
Wednesday, February 4, 2009

64. Wednesday, February 4, 2009

65. Demo
Wednesday, February 4, 2009

66. Devices
Shared
Places
Pre-Set Searches
Smart Folders
Wednesday, February 4, 2009

67. Demo
Wednesday, February 4, 2009

68. Navigating Your Mac
• Three ways to do almost everything
• Menus: Self-explanatory
• Icons: Intuitive, “physical”
• Keyboard shortcuts: Most efficient
Wednesday, February 4, 2009

69. Finder Shortcuts
• The Ten “Command”ments
• Command-O to open a document
• Command-N to create a new window
• Shift-Command-N to create a new folder
• Command-W to close a window
• Option-Command-W to close all windows
• Command-M to minimize a window
• Shift-Command-A to go to the applications folder
• Command-C to copy
• Command-V to paste
• Command-Z to undo
Wednesday, February 4, 2009

70. Customizing Your Mac
Wednesday, February 4, 2009

71. Customizing Your Mac
• Change Desktop background
Wednesday, February 4, 2009

72. Customizing Your Mac
• Change Desktop background
• Change Screensaver
Wednesday, February 4, 2009

73. Customizing Your Mac
• Change Desktop background
• Change Screensaver
• Change Finder look and behavior
Wednesday, February 4, 2009

74. Customizing Your Mac
• Change Desktop background
• Change Screensaver
• Change Finder look and behavior
• Change the Dock
Wednesday, February 4, 2009

75. Customizing Your Mac
• Change Desktop background
• Change Screensaver
• Change Finder look and behavior
• Change the Dock
• Con gure your Mouse
Wednesday, February 4, 2009

76. Customizing Your Mac
• Change Desktop background
• Change Screensaver
• Change Finder look and behavior
• Change the Dock
• Con gure your Mouse
• Universal Access options
Wednesday, February 4, 2009

77. Customizing Your Mac
• Change Desktop background
• Change Screensaver
• Change Finder look and behavior
• Change the Dock
• Con gure your Mouse
• Universal Access options
• Set your Mac’s schedule
Wednesday, February 4, 2009

78. Customizing Your Mac
• Change Desktop background
• Change Screensaver
• Change Finder look and behavior
• Change the Dock
• Con gure your Mouse
• Universal Access options
• Set your Mac’s schedule
• Set Startup items
Wednesday, February 4, 2009

79. Con guring Your Mouse
Wednesday, February 4, 2009

80. Demo
Wednesday, February 4, 2009

81. Directory Structure
Wednesday, February 4, 2009

82. Directory Structure
• OS X is more picky than the “Classic
Mac OS” about where things go
Wednesday, February 4, 2009

83. Directory Structure
• OS X is more picky than the “Classic
Mac OS” about where things go
• Some programs automatically place
things in speci c folders
Wednesday, February 4, 2009

84. Directory Structure
• OS X is more picky than the “Classic
Mac OS” about where things go
• Some programs automatically place
things in speci c folders
• DON’T TOUCH THESE:
Wednesday, February 4, 2009

85. Directory Structure
• OS X is more picky than the “Classic
Mac OS” about where things go
• Some programs automatically place
things in speci c folders
• DON’T TOUCH THESE:
• Library Folder (There are
several in different places)
Wednesday, February 4, 2009

86. Directory Structure
• OS X is more picky than the “Classic
Mac OS” about where things go
• Some programs automatically place
things in speci c folders
• DON’T TOUCH THESE:
• Library Folder (There are
several in different places)
• System Folder
Wednesday, February 4, 2009

87. Demo
Wednesday, February 4, 2009

88. Sharing your Mac
Wednesday, February 4, 2009

89. Sharing your Mac
• Multiple Users
Wednesday, February 4, 2009

90. Sharing your Mac
• Multiple Users
• Each account can be customized
Wednesday, February 4, 2009

91. Sharing your Mac
• Multiple Users
• Each account can be customized
• Photos and music can be shared or left
to each user
Wednesday, February 4, 2009

92. Sharing your Mac
• Multiple Users
• Each account can be customized
• Photos and music can be shared or left
to each user
• Items can be accessible via each user’s
Public Folder
Wednesday, February 4, 2009

93. Sharing your Mac
• Multiple Users
• Each account can be customized
• Photos and music can be shared or left
to each user
• Items can be accessible via each user’s
Public Folder
• An admin can shut down the computer
while others are still logged in; it won’t
hurt anything, but any unsaved
changes will be lost
Wednesday, February 4, 2009

94. Sharing your Mac
Wednesday, February 4, 2009

95. Sharing your Mac
• Sharing music and photos
Wednesday, February 4, 2009

96. Sharing your Mac
• Sharing music and photos
• Hold down the Option key while
starting iTunes and iPhoto
Wednesday, February 4, 2009

97. Sharing your Mac
• Sharing music and photos
• Hold down the Option key while
starting iTunes and iPhoto
• Follow the prompts to create a new
library on a drive all users can access
Wednesday, February 4, 2009

98. Sharing your Mac
• Sharing music and photos
• Hold down the Option key while
starting iTunes and iPhoto
• Follow the prompts to create a new
library on a drive all users can access
• Repeat for all users, but instead of
creating a new library, choose the one
you created above
Wednesday, February 4, 2009

99. Sharing Your Mac
Wednesday, February 4, 2009

100. Sharing Your Mac
Wednesday, February 4, 2009

101. Demo
Wednesday, February 4, 2009

102. Advanced Navigation
Wednesday, February 4, 2009

103. Advanced Navigation
• Keyboard shortcuts
Wednesday, February 4, 2009

104. Advanced Navigation
• Keyboard shortcuts
• Contextual menus
Wednesday, February 4, 2009

105. Advanced Navigation
• Keyboard shortcuts
• Contextual menus
• “Advanced Drag and Drop”
Wednesday, February 4, 2009

106. Advanced Navigation
• Keyboard shortcuts
• Contextual menus
• “Advanced Drag and Drop”
• Show directory path
Wednesday, February 4, 2009

107. Advanced Navigation
• Keyboard shortcuts
• Contextual menus
• “Advanced Drag and Drop”
• Show directory path
• Option-click to see other available
commands
Wednesday, February 4, 2009

108. Advanced Navigation
• Keyboard shortcuts
• Contextual menus
• “Advanced Drag and Drop”
• Show directory path
• Option-click to see other available
commands
• Creating aliases
Wednesday, February 4, 2009

109. Advanced Navigation
Wednesday, February 4, 2009

110. Advanced Navigation
• Application switching
Wednesday, February 4, 2009

111. Advanced Navigation
• Application switching
• Hide current or all other apps
while switching
Wednesday, February 4, 2009

112. Advanced Navigation
• Application switching
• Hide current or all other apps
while switching
• Expanded Print/Save dialog boxes
Wednesday, February 4, 2009

113. Advanced Navigation
• Application switching
• Hide current or all other apps
while switching
• Expanded Print/Save dialog boxes
• Drag items onto dialog boxes
Wednesday, February 4, 2009

114. Advanced Navigation
• Application switching
• Hide current or all other apps
while switching
• Expanded Print/Save dialog boxes
• Drag items onto dialog boxes
• Hide and Hide Others
Wednesday, February 4, 2009

115. Advanced Navigation
• Application switching
• Hide current or all other apps
while switching
• Expanded Print/Save dialog boxes
• Drag items onto dialog boxes
• Hide and Hide Others
• Trackpad gestures
Wednesday, February 4, 2009

116. Advanced Navigation
• Application switching
• Hide current or all other apps
while switching
• Expanded Print/Save dialog boxes
• Drag items onto dialog boxes
• Hide and Hide Others
• Trackpad gestures
• Auto quit printers
Wednesday, February 4, 2009

117. Demo
Wednesday, February 4, 2009

118. Integration
Wednesday, February 4, 2009

119. Integration
• System and applications can interact
Wednesday, February 4, 2009

120. Integration
• System and applications can interact
• Drag images onto documents
Wednesday, February 4, 2009

121. Integration
• System and applications can interact
• Drag images onto documents
• Browse media within applications
Wednesday, February 4, 2009

122. Integration
• System and applications can interact
• Drag images onto documents
• Browse media within applications
• Send photos from iPhoto to Mail
Wednesday, February 4, 2009

123. Integration
• System and applications can interact
• Drag images onto documents
• Browse media within applications
• Send photos from iPhoto to Mail
• Data detectors
Wednesday, February 4, 2009

124. Integration
• System and applications can interact
• Drag images onto documents
• Browse media within applications
• Send photos from iPhoto to Mail
• Data detectors
• Mac recognizes hardware
Wednesday, February 4, 2009

125. Integration
• System and applications can interact
• Drag images onto documents
• Browse media within applications
• Send photos from iPhoto to Mail
• Data detectors
• Mac recognizes hardware
• DVDs and CDs
Wednesday, February 4, 2009

126. Integration
• System and applications can interact
• Drag images onto documents
• Browse media within applications
• Send photos from iPhoto to Mail
• Data detectors
• Mac recognizes hardware
• DVDs and CDs
• Cameras
Wednesday, February 4, 2009

127. Integration
• System and applications can interact
• Drag images onto documents
• Browse media within applications
• Send photos from iPhoto to Mail
• Data detectors
• Mac recognizes hardware
• DVDs and CDs
• Cameras
• iPods, iPhones
Wednesday, February 4, 2009

128. Demo
Wednesday, February 4, 2009

129. Parental Controls
Wednesday, February 4, 2009

130. Parental Controls
• Control what websites can be viewed
Wednesday, February 4, 2009

131. Parental Controls
• Control what websites can be viewed
• Control what email gets through
Wednesday, February 4, 2009

132. Parental Controls
• Control what websites can be viewed
• Control what email gets through
• Control what programs can be used
Wednesday, February 4, 2009

133. Parental Controls
• Control what websites can be viewed
• Control what email gets through
• Control what programs can be used
• Control how long and when the
computer can be used
Wednesday, February 4, 2009

134. Parental Controls
Wednesday, February 4, 2009

135. Parental Controls
Wednesday, February 4, 2009

136. Parental Controls
Wednesday, February 4, 2009

137. Parental Controls
Wednesday, February 4, 2009

138. Parental Controls
Wednesday, February 4, 2009

139. Parental Controls
Wednesday, February 4, 2009

140. Parental Controls
Wednesday, February 4, 2009

141. Parental Controls
Wednesday, February 4, 2009

142. Parental Controls
Wednesday, February 4, 2009

143. Parental Controls
Wednesday, February 4, 2009

144. Getting on Your Network
Wednesday, February 4, 2009

145. Getting on Your Network
• Macs are con gured to recognize a
network when it’s available, whether
it’s wired or wireless
Wednesday, February 4, 2009

146. Getting on Your Network
• Macs are con gured to recognize a
network when it’s available, whether
it’s wired or wireless
• Wired
Wednesday, February 4, 2009

147. Getting on Your Network
• Macs are con gured to recognize a
network when it’s available, whether
it’s wired or wireless
• Wired
• Most ISPs use DHCP (Dynamic
Host Control Protocol)
Wednesday, February 4, 2009

148. Getting on Your Network
• Macs are con gured to recognize a
network when it’s available, whether
it’s wired or wireless
• Wired
• Most ISPs use DHCP (Dynamic
Host Control Protocol)
• Wireless
Wednesday, February 4, 2009

149. Getting on Your Network
• Macs are con gured to recognize a
network when it’s available, whether
it’s wired or wireless
• Wired
• Most ISPs use DHCP (Dynamic
Host Control Protocol)
• Wireless
• Make sure AirPort is turned on
Wednesday, February 4, 2009

150. Getting on Your Network
• Macs are con gured to recognize a
network when it’s available, whether
it’s wired or wireless
• Wired
• Most ISPs use DHCP (Dynamic
Host Control Protocol)
• Wireless
• Make sure AirPort is turned on
• You may need a password
Wednesday, February 4, 2009

151. Getting on Your Network
Wednesday, February 4, 2009

152. Getting on Your Network
Wednesday, February 4, 2009

153. Getting on Your Network
Wednesday, February 4, 2009

154. Getting on Your Network
• Your Mac can see other computers
on the network (and vice versa)
Wednesday, February 4, 2009

155. Getting on Your Network
• Your Mac can see other computers
on the network (and vice versa)
• You need to know a user account
name and password to log in
Wednesday, February 4, 2009

156. Getting on Your Network
• Your Mac can see other computers
on the network (and vice versa)
• You need to know a user account
name and password to log in
• Your Public folder can be seen by
anyone on the network
Wednesday, February 4, 2009

157. Printing
Wednesday, February 4, 2009

158. Printing
• Print to printers directly connected to
your Mac
Wednesday, February 4, 2009

159. Printing
• Print to printers directly connected to
your Mac
• Print to printers connected to other
Macs in your home
Wednesday, February 4, 2009

160. Printing
• Print to printers directly connected to
your Mac
• Print to printers connected to other
Macs in your home
• Networkable printers
Wednesday, February 4, 2009

161. Printing
• Print to printers directly connected to
your Mac
• Print to printers connected to other
Macs in your home
• Networkable printers
• Printers connected to print servers
Wednesday, February 4, 2009

162. Printing
• Print to printers directly connected to
your Mac
• Print to printers connected to other
Macs in your home
• Networkable printers
• Printers connected to print servers
• Printers connected to Time Capsule,
AirPort Extreme or AirPort Express
Wednesday, February 4, 2009

163. Printing
Wednesday, February 4, 2009

164. Printing
Wednesday, February 4, 2009

165. Printing
Wednesday, February 4, 2009

166. Printing
Wednesday, February 4, 2009

167. “Green” Printing
Wednesday, February 4, 2009

168. “Green” Printing
• Use Preview to see what your pages will
look like before you print them
Wednesday, February 4, 2009

169. “Green” Printing
• Use Preview to see what your pages will
look like before you print them
• “Print to PDF” as an alternative to
physical printing
Wednesday, February 4, 2009

170. “Green” Printing
• Use Preview to see what your pages will
look like before you print them
• “Print to PDF” as an alternative to
physical printing
• Use “Mail PDF” to send documents
directly via email
Wednesday, February 4, 2009

171. Securing Your Mac
Wednesday, February 4, 2009

172. Securing Your Mac
• Disable Automatic Login
Wednesday, February 4, 2009

173. Securing Your Mac
• Disable Automatic Login
• Put Keychain Access on your Menu Bar
Wednesday, February 4, 2009

174. Securing Your Mac
• Disable Automatic Login
• Put Keychain Access on your Menu Bar
• Set screensaver to require password
Wednesday, February 4, 2009

175. Securing Your Mac
• Disable Automatic Login
• Put Keychain Access on your Menu Bar
• Set screensaver to require password
• Set Safari to “Private Browsing”
Wednesday, February 4, 2009

176. Securing Your Mac
• Disable Automatic Login
• Put Keychain Access on your Menu Bar
• Set screensaver to require password
• Set Safari to “Private Browsing”
• These provide “casual” security only—
anyone with physical access to your
Mac can get in
Wednesday, February 4, 2009

177. Demo
Wednesday, February 4, 2009

178. Time Machine
Wednesday, February 4, 2009

179. Time Machine
Wednesday, February 4, 2009

180. Using Applications
Demo
Wednesday, February 4, 2009

181. Wednesday, February 4, 2009

182. Using Windows on Your Mac
Wednesday, February 4, 2009

183. Using Windows on Your Mac
• Boot Camp
Wednesday, February 4, 2009

184. Using Windows on Your Mac
• Boot Camp
• Built into Leopard
Wednesday, February 4, 2009

185. Using Windows on Your Mac
• Boot Camp
• Built into Leopard
• Use Boot Camp assistant to set
your Mac up to install Windows
Wednesday, February 4, 2009

186. Using Windows on Your Mac
• Boot Camp
• Built into Leopard
• Use Boot Camp assistant to set
your Mac up to install Windows
• Can’t be used concurrently with
Mac OS; you have to boot into one
or the other
Wednesday, February 4, 2009

187. Using Windows on Your Mac
• Boot Camp
• Built into Leopard
• Use Boot Camp assistant to set
your Mac up to install Windows
• Can’t be used concurrently with
Mac OS; you have to boot into one
or the other
• Hold down Option key at startup
and select which OS to use
Wednesday, February 4, 2009

188. Using Windows on Your Mac
Wednesday, February 4, 2009

189. Using Windows on Your Mac
• Third-Party Options
Wednesday, February 4, 2009

190. Using Windows on Your Mac
• Third-Party Options
• VMWare Fusion
Wednesday, February 4, 2009

191. Using Windows on Your Mac
• Third-Party Options
• VMWare Fusion
• Parallels Desktop
Wednesday, February 4, 2009

192. Using Windows on Your Mac
• Third-Party Options
• VMWare Fusion
• Parallels Desktop
• Can be used alongside Mac OS
Wednesday, February 4, 2009

193. Using Windows on Your Mac
• Third-Party Options
• VMWare Fusion
• Parallels Desktop
• Can be used alongside Mac OS
• Great with Spaces
Wednesday, February 4, 2009

194. Using Windows on Your Mac
• Third-Party Options
• VMWare Fusion
• Parallels Desktop
• Can be used alongside Mac OS
• Great with Spaces
• Performance can be affected if you
have a lot other apps running
Wednesday, February 4, 2009

195. Using Windows on Your Mac
• Third-Party Options
• VMWare Fusion
• Parallels Desktop
• Can be used alongside Mac OS
• Great with Spaces
• Performance can be affected if you
have a lot other apps running
• Both options require you to install your
own copy of Windows
Wednesday, February 4, 2009

196. Using Windows on Your Mac
• Third-Party Options
• VMWare Fusion
• Parallels Desktop
• Can be used alongside Mac OS
• Great with Spaces
• Performance can be affected if you
have a lot other apps running
• Both options require you to install your
own copy of Windows
• Virtualization, NOT emulation
Wednesday, February 4, 2009

197. Using Windows on Your Mac
Wednesday, February 4, 2009

198. Using Windows on Your Mac
• Third-Party Options
Wednesday, February 4, 2009

199. Using Windows on Your Mac
• Third-Party Options
• CrossOver
Wednesday, February 4, 2009

200. Using Windows on Your Mac
• Third-Party Options
• CrossOver
• Does not require Windows
Wednesday, February 4, 2009

201. Using Windows on Your Mac
• Third-Party Options
• CrossOver
• Does not require Windows
• “Fakes” Windows APIs
Wednesday, February 4, 2009

202. Using Windows on Your Mac
• Third-Party Options
• CrossOver
• Does not require Windows
• “Fakes” Windows APIs
• Only works with some programs
Wednesday, February 4, 2009

203. Using Windows on Your Mac
Wednesday, February 4, 2009

204. Using Windows on Your Mac
Wednesday, February 4, 2009

205. Using Windows on Your Mac
Wednesday, February 4, 2009

206. Troubleshooting Your Mac
Wednesday, February 4, 2009

207. Troubleshooting Your Mac
• Force-Quit unresponsive applications
Wednesday, February 4, 2009

208. Troubleshooting Your Mac
• Force-Quit unresponsive applications
• Check for updates (both Mac OS and
application)
Wednesday, February 4, 2009

209. Troubleshooting Your Mac
• Force-Quit unresponsive applications
• Check for updates (both Mac OS and
application)
• Log out
Wednesday, February 4, 2009

210. Troubleshooting Your Mac
• Force-Quit unresponsive applications
• Check for updates (both Mac OS and
application)
• Log out
• Restart your Mac
Wednesday, February 4, 2009

211. Troubleshooting Your Mac
• Force-Quit unresponsive applications
• Check for updates (both Mac OS and
application)
• Log out
• Restart your Mac
• Try another user account
Wednesday, February 4, 2009

212. Troubleshooting Your Mac
• Force-Quit unresponsive applications
• Check for updates (both Mac OS and
application)
• Log out
• Restart your Mac
• Try another user account
• Startup your Mac in Safe Mode by holding
down the Shift key
Wednesday, February 4, 2009

213. Where to Learn More
Wednesday, February 4, 2009

214. Where to Learn More
Wednesday, February 4, 2009

215. Where to Learn More
Wednesday, February 4, 2009

216. Where to Learn More
• Apple’s “Find Out How” website:
www.apple.com/ ndouthow
Wednesday, February 4, 2009

217. Where to Learn More
• Apple’s “Find Out How” website:
www.apple.com/ ndouthow
• Apple’s Support Discussion Boards:
discussions.apple.com
Wednesday, February 4, 2009

218. Where to Learn More
• Apple’s “Find Out How” website:
www.apple.com/ ndouthow
• Apple’s Support Discussion Boards:
discussions.apple.com
• This presentation (in about a week):
www.randommaccess.com/mwsf09
Wednesday, February 4, 2009

219. Where to Learn More
Wednesday, February 4, 2009

220. Where to Learn More
• Take Control Books:
www.takecontrolbooks.com
Wednesday, February 4, 2009

221. Where to Learn More
• Take Control Books:
www.takecontrolbooks.com
• The Unauthorized Apple Weblog’s Mac 101
series: www.tuaw.com/category/mac-101
Wednesday, February 4, 2009

222. Where to Learn More
• Take Control Books:
www.takecontrolbooks.com
• The Unauthorized Apple Weblog’s Mac 101
series: www.tuaw.com/category/mac-101
• Mac OS X Hints: www.macosxhints.com
Wednesday, February 4, 2009

223. Q&A
Wednesday, February 4, 2009

224. Thanks!
Wednesday, February 4, 2009

225. twitter.com/RandomMaccess
© 2009 Chuck La Tournous/RandomMaccess. All rights reserved. Some images courtesy of Apple Inc.
Wednesday, February 4, 2009