2016 - Year in Numbers (Viewpoint for Projects)

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2016 was another record breaking year for Viewpoint in EMEA. Check out this infographic to see just how much data is being processed every year. To find out more about how Viewpoint can help you on your construction projects please get in touch!

Software

33,227 8,673,4488.202,768
40,511 15,299,64510.913,375
51,379 21,482,97916.174,282
7,599 85,422 27.25 29,056,783
2016 YEAR IN NUMBERS
FIELD VIEW
SUPPORT TEAM
STATISTICS
93%ﬁrst line resolution
86%customer satisfaction
19,600 cases handled in 2016
29min average email response time
80%of callers rate our Support
Service as ‘better’ or ‘much better’
than other technology companies.
87% World Dominance
(196 Countries in the world!)
170
COUNTRIES
LOGGED IN
450,000+
GLOBAL
USERS
31,709+
GLOBAL
PROJECTS
For more information, visit viewpoint.com© 2016 Viewpoint, Inc. dba Viewpoint Construction Software. All Rights Reserved.
NEW USERS
CREATED
EMAILS SENT WITHIN
VIEWPOINT FOR PROJECTS
FILE DATA
UPLOADED (TB)
AVERAGE NEW USERS
CREATED PER MONTH
2016 was a real challenge for
Viewpoint in EMEA — and we’ve
more than risen to that challenge.
In terms of retaining and acquiring
customers we’ve done fantastically.
Our retention rate is over 99% and
we’ve added new logos which make
us by far market leader across EMEA.
We’ve also seen big names like
Carillion, Galliford Try and Morgan
Sindall all making very long term
commitments to Viewpoint which
puts us in a very exciting position.
STEVE SPARK,
Commercial Director,
Viewpoint EMEA
In terms of utilisation our users are up 177%, with 7,500 new
people being added every month, that’s incredible. We added over
31,000 projects in 2017, which is 85% higher than in 2013. And
the amount of data we process is up 229% — which is massive.
STEVE SPARK, Commercial Director, Viewpoint EMEA

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