1. TEMPLATE DESIGN © 2007
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• In 1974 Oregon made a
statutory requirement…. to
provide a program for citizen
involvement.
• After Senate Bill 100 in
1973 ….it was up to
Oregon’s local governments
to make their plans.
• The State said, “You must
plan” and “You must involve
citizens.” That’s Goal 1 of the
statewide goals for land use.
Does Tech have a role in local Gov. Participation?
YES!........and No
How do we get more people to Attend?
That simple question. Who knew that it would lead
to this project.
Project Goals
Make This….. That Prototype
cellsnB'Bˆ
Student Project
Symposium
June 2014MIS
JB Cohen
•Re-invent the CPO to have a meaningful purpose again in involving
citizens in local government.
•CPO processes need to take not more than 10 volunteer hours a week.
•Come up with new metrics for CPO success. This means defining what
an ‘engaged’ citizen looks like.
•Design a ‘cloud’ solution that allows all documentation to be electronic
for ease of main and sharing.
•Use a ‘cloud’ solution to minimize technical overhead and ‘outsource’
the technical portion to resources that can do what is required.
•Establish a prototype web site that has the capabilities to accomplish
engagement in the three areas (Educate, Communicate, and Engage).
Fig. 1. Current Communication Avenues between
Public and Local Government
Fig. 2. Existing CPO9 Meeting Process. Time from
start to finish is 23 days!
Fig. 3. Current Forms of Communication by CPO9.
Newsletter (email and snail mailed) and Meetings every
other month
Fig. 4. Part 1 -Use Technology to simplify
Engagement
Acknowledgements
I would like to thank the following people:
• Grant Kirby and Jeff Dickson my Advisors
•Washington County, City of Hillsboro and Hillsboro School
District for participating as ‘Fellow Travelers’ on this Journey
•Tom McCall and others like him who have shown how
individuals in our Democracy can make a profound difference
•Dr. Madden for his great environmental History classes
•Lastly to my Family who have sacrificed so much for me to
have this opportunity
Fig. 7. Mock Up of Proposed CPO9 Web Site
Additional Information
To see the working Prototype and additional project documentation
go to the following:
http://cms.oregon.gov/LCD/Pages/goals.aspx
However now ask yourself
these questions as well:
• How big a space do you
need to meet with 9500
people?
• How much resources and
effort would that take?
• How much would people by
able to participate in 2 hours?
What are CPOs?
County City School Dist.
Public
Committees
Outreach
Ad Hoc
Committees
Outreach
Ad Hoc
Committees
Outreach
Ad Hoc
Web Web Web
Comm
Org
Newspaper
TV Radio Mail
CPO9 Existing Meeting Master Process -Rev(0)
OSUExtCounty,City,HSDCPO9Comm.CPO9WebCPO9TwitterGroupRep
Public
Phase
Start
Rev (o)
Mtg agenda
created
Mtg agenda
review
Finalized?
Invites sent
(email and/or
newsletter)
Mtg logistics
Mtg logistics
Meeting
Mtg minutes
EndNo
Yes
County
City
School Dist.
Public
Committees
Outreach
Ad Hoc
Committees
Outreach
Ad Hoc
Committees
Outreach
Ad Hoc
CPO
Biz
Orgs.
HOAs
Religious
Orgs
Level 1, Maybe 2
Communication
CPO will use:
Web
Social Media
Email
Mail
Meetings
Media
Outlets
Level 3
Information
• Findings:
• Most people who engage in local government are
over the age of 40.
• Fastest growing segment of Internet usage is
minorities who exclusively are using smartphones to
get connected.
• The technology infrastructure is almost there but
not quite. Failed attempts to use both Microsoft and
Google’s cloud offerings failed in key areas
Community
/Public at large
CPO
Local
Government
Entities
• In Washington County the
Community Participation
Organizations were
established for that purpose
Level 1
Communicate
Level 2
More Specific
Level 3
Complete Detail
Public
Interested
Engaged
Breakdown
information
into levels
to match
interest .. ….More
interest.
More
information
Which Results in…
Findings, Conclusions and Next Steps
• Conclusions:
• For more people to actively engage in Local Government
the ‘old way’ is not working.
• However just using technology is not enough. The web,
twitter, email and other technology are only effective if
the content is effective and efficient enough to engage
people.
• Next Steps:
• Continue to share findings from Project
• Look for the infrastructure to make the prototype a reality
with the support and cost requirements ‘as-is’.
Level 5 CPO9V
CPO9 Volunteer
Committee
Member
Level 4 RE
Representative
Engagement:
Represents a
community
group, church,
Homeowners,
Apt Complex,
Biz, etc.
Level 3 FTFE
Face to Face
Engagement:
Take the time
and effort to
attend meetings
in person
Level 2 ET
Tech
Engagement:
Uses CPO9 web
site to engage
(both directions)
Level 1 EC
Communications
Engagement:
Uses the CPO9
web site to stay
informed (one
direction)
Engagement redefined by time and effort