1. IRMA BURGIN
401 Highway 54 Bypass ▪ Carrboro, NC 27510 ▪ 919-903-8491 ▪ irma.burgin2014@hotmail.com
PROFESSIONAL PROFILE
Customer-service oriented professional, able to provide administrative support and function as the primary interface
between the patient and the provider. Facilitates the efficient flow of patients, while remaining focused on managing
priorities and ensuring patient confidentiality.
 Show patients to examination rooms and prepare them for the physician.
 Experience with Microsoft Office (Word, PowerPoint, and Excel). Type 50 WPM.
KEY QUALIFICATIONS
Medical Administrative Assistant ▪ Medical Terminology ▪ Patient Processing ▪ Patient Registration
Medical Billing ▪ Medical Records Management ▪ Release of Information ▪ Introduction to ICD-10-CM Coding
HIPAA Compliance ▪ Anatomy & Physiology
Electronic Health Records ▪ EHR / EMR ▪ Greenway ▪ Computer Information Systems
Medical Transcription ▪ Office Accounting ▪ MS Office / MS Word
Medical Laws & Ethics ▪ Path Physiology for Medical Office ▪ Principles of Management
CERTIFICATION
Pursing Certified Medical Administrative Assistant (CMAA)
EDUCATION
Ultimate Medical Academy | Medical Administrative Assistant, 2016
Comprehensive training included:
 Schedule and confirm appointments in assisted living facilities, doctor offices, healthcare clinics, hospitals,
and organizations that offer medical records services.
 Prepare patients for examination and treatment.
 Maintain medical charts and electronic medical records (EMR/EHR) systems.
 Obtain insurance authorizations for procedures, gather medical histories, and collect payments.
PROFESSIONAL EXPERIENCE
Wendy’s | Carrboro, NC 03/2015 – 06/2015
Crew Member
 Performed a multitude of tasks including food production and serving customers at the cash register.
 Maintained sanitation, health, and safety standards in work areas.
 Cleaned food preparation areas, cooking surfaces, and utensils.
Callwood Insurance | St. Thomas, VI 03/2013 – 06/2013
File Clerk
 Scanned or read incoming materials to determine classification or filing method.
 Input data, such as file numbers, new or updated information, or document information codes into
computer systems to support document and information retrieval.
 Maintained confidentiality of all proprietary information.