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The Power of Brand:
Why Your Startup Needs it!
Andy Freedman
@ahfreedman
Andy Freedman
andy@aharrisventures.com
@ahfreedman
Marketing Takes Many Shapes
General Management Mktg
Mills)

Consumer Marketing
(Dunkin)

(General

•

P&L Mgmt
•
‘Hub & Spoke’ Model
• Role variation (new product, core business,
sales)
• Consumer marketing as a part (not the
whole)

•
•
•
•

Tech/Product Marketing
(LevelUp)

Sponsorship Marketing
(Visa)
•
•
•
•
•

Mktg budget mgmt
Develop campaign/creative strategy
Agency Management
Partner Management (Property)
Media partner relationships

Mktg budget mgmt
Develop campaign/creative strategy
Agency management
Partner Management (Franchisees)

•
•
•
•

Engineering/Product Driven
‘If you build it mentality’
Customer Acquisition Driven
Test, Learn, Evolve Approach

5
Two Takes on One Sponsorship

Visa + NFL

Uber + NFL

14
Exercise: building your brand

"What
we
stand
"What
for"
you
will
"What
experi
we do"
ence"
•
•
•

Your Brand Promise and Ultimate Vision

Consumer Value

Consumer Value

How it will feel

What you expect

Consumer Value
What you remember

Consumer Value
How it works

Consumer Value
How you feel about the
brand

Technical and Functional Benefits the Brand is Built Upon
The problem your product/service solves
How your product/service works?
How are you better than other product/service offerings?

15
Exercise: building your brand [Example: UBER]

"What
we
stand
"What
for"
you
will
"What
experi
we do"
ence"

“Instant
Gratification”

Transparent

Consistent

Clear communication of our
pricing and service

Same consumer experience no
matter the city

Convenient

Reliable

Valuable

Take away the friction of
transportation (payment, order)

Always deliver on the promise
Uber sets

Leaves user feeling good about
decision and compelled to

Professional Drivers

Immaculate cars
•
• Carefully vetted drivers

“One Tap to Ride”
• Simple Design + UX
• Frictionless Payment

Affordable Luxury

Honest

• Tiered product offering •
• Strive for 30% cost saving
to market

Tell the consumer
everything upfront

16
Exercise: building your brand [

]

"What we
stand for"
"What you
will experience"

What
we do"

[	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  ] [	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  ] [	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  ] [	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  ]
•
•
•
•

	
  
	
  
	
  
	
  

•
•
•
•

	
  
	
  
	
  
	
  

•
•
•
•

	
  
	
  
	
  
	
  

•
•
•
•

	
  
	
  
	
  
	
  

17
Course Title
Course Title
INSTRUCTOR NAME

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The Power of Brand: Why Your Startup Needs It!

  • 1. presents The Power of Brand: Why Your Startup Needs it! Andy Freedman @ahfreedman
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  • 5. Marketing Takes Many Shapes General Management Mktg Mills) Consumer Marketing (Dunkin) (General • P&L Mgmt • ‘Hub & Spoke’ Model • Role variation (new product, core business, sales) • Consumer marketing as a part (not the whole) • • • • Tech/Product Marketing (LevelUp) Sponsorship Marketing (Visa) • • • • • Mktg budget mgmt Develop campaign/creative strategy Agency Management Partner Management (Property) Media partner relationships Mktg budget mgmt Develop campaign/creative strategy Agency management Partner Management (Franchisees) • • • • Engineering/Product Driven ‘If you build it mentality’ Customer Acquisition Driven Test, Learn, Evolve Approach 5
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  • 14. Two Takes on One Sponsorship Visa + NFL Uber + NFL 14
  • 15. Exercise: building your brand "What we stand "What for" you will "What experi we do" ence" • • • Your Brand Promise and Ultimate Vision Consumer Value Consumer Value How it will feel What you expect Consumer Value What you remember Consumer Value How it works Consumer Value How you feel about the brand Technical and Functional Benefits the Brand is Built Upon The problem your product/service solves How your product/service works? How are you better than other product/service offerings? 15
  • 16. Exercise: building your brand [Example: UBER] "What we stand "What for" you will "What experi we do" ence" “Instant Gratification” Transparent Consistent Clear communication of our pricing and service Same consumer experience no matter the city Convenient Reliable Valuable Take away the friction of transportation (payment, order) Always deliver on the promise Uber sets Leaves user feeling good about decision and compelled to Professional Drivers Immaculate cars • • Carefully vetted drivers “One Tap to Ride” • Simple Design + UX • Frictionless Payment Affordable Luxury Honest • Tiered product offering • • Strive for 30% cost saving to market Tell the consumer everything upfront 16
  • 17. Exercise: building your brand [ ] "What we stand for" "What you will experience" What we do" [                                                                    ] [                                                                    ] [                                                                    ] [                                                                    ] • • • •         • • • •         • • • •         • • • •         17