Candidate Experience is about the Candidate Perspective

1. The European
Candidate
Experience
Formula

2. Intelligence Group
 Recruitment data
& tech company
 Specialized in
demand & supply
 GTAM, N=64.000 in
28 European countries

3. The European
Candidate
Experience
Formula

4. The European
Candidate
Experience
Formula
Ukraine
1,6
Europe
2,9
Slovakia
1,9
Germany
4,1
Denmark
4,5
Ukraine
1,5
Europe
3,5
Slovakia
2,0
Germany
4,8
Sweden
4,7
Application process in weeks
Ukraine
1,6
Europe
3,1
Slovakia
2,0
United Kingdom
3,6
Germany
4,3
Denmark
4,4
United Kingdom
3,3
United Kingdom
4,0

5. The European
Candidate
Experience
Formula
Europe
2,7
Europe
2,6
Slovakia
2,0
Latvia
2,1
Belgium
3,5
Europe
2,6
Slovakia/
Latvia
2,1
Belgium
3,8
United
Kingdom
2,3
France
4,0
Job interviews
Slovakia/
Latvia
2,1
United
Kingdom
2,4
Belgium
3,6
France
4,2
United
Kingdom
2,4
France
4,4

6. The European
Candidate
Experience
FormulaExpected interviews x expected time
of procedure
Belgium
Bulgaria
Czech Republic
Denmark
France
Germany
Ireland
Latvia
Norway
Slovakia
Sweden
Ukraine
UK
EU
1,0
1,5
2,0
2,5
3,0
3,5
4,0
4,5
1,0 1,5 2,0 2,5 3,0 3,5 4,0 4,5 5,0
Jobinterviews
Application procedure in weeks
Expectations: job interviews & application procedure

7. Candidate (and Hiring
Manager) Preparation

8. Realistic Job profiling (spielwork.nl)

9. The European
Candidate
Experience
Formula Expectations in the application process EU
Personal feedback on my application
Short application process
Reasons for rejection
Easy (online) application procedure
Sufficient opportunities to
present what I bring to the table
Interaction with employer on a equal footing
Interviewer who prepared the job interview well
Approachability of recruiter/employer
Meeting with line/team/hiring manager
Meeting with team members/colleagues
49%
35%
31%
31%
30%
26%
23%
23%
20%
19%

10. The European
Candidate
Experience
Formula Application process-personal feedback
on application

11. The European
Candidate
Experience
FormulaApplication process UK
Application
advice after
rejection
Reasons
for
rejection
Weekly
update on
procedure/
status of
application
Opportunity to
get in touch
with/meeting
hiring employer
after working
hours Sufficient
opportunities to
present what I
bring to the table
Interaction with
employer on an
equal footing
Top 3 most
typical for UK
Top 3 least
typical for UK

12. The European
Candidate
Experience
Formula Application process-sufficient opportunities to
present what I bring to the table

13. The European
Candidate
Experience
FormulaApplication process differences
in gender
Typical for men Typical for women
1. Interviewer who looked me
up on social media
2. Meeting with the
line/team/hiring manager
3. Opportunity to get in touch
with/meet hiring employer
after working hours
1. Easy (online) application
procedure (sending in
resume/covering letter etc)
2. Opportunity to shadow future
colleagues to get more of a sense
of the job and company
3. Short application process

14. The European
Candidate
Experience
Formula Application process differences
in age
Typical for 15-34 years Typical for 50+ years
1. Application advice after
rejection
2. Weekly update on
procedure/status of
application
3. Reasons for rejection
1. Short application process
2. Meeting with the
line/team/hiring manager
3. Sufficient opportunities to
present what I bring to the
table

15. The European
Candidate
Experience
FormulaWho negotiates the most and least?
The most
Estonia
95%
Ukraine
95%
Hungary
95%
The least
United Kingdom
68%
Norway
78%
Ireland
79%

16. The European
Candidate
Experience
FormulaExaggerating salary
The most
Germany
43%
Slovakia
38%
Austria
37%
The least
Norway
12%
Portugal
14%
Lithuania
15%

17. The European
Candidate
Experience
FormulaExaggerating salary x negotiating
conditions
Germany
Slovakia
Austria
Switzerland
Poland
Spain
Estonia
France
Czech Republic
Bulgaria
Sweden Ukraine
EU RomaniaIreland
Netherlands
Belgium
CroatiaDenmark
HungaryFinland
Latvia
Italy
UK
Slovenia
Greece
LithuaniaNorway
10%
15%
20%
25%
30%
35%
40%
45%
60% 65% 70% 75% 80% 85% 90% 95% 100%
Exaggeratingsalary
Negotiating about conditions
Exaggerate salary x negatiotating conditions

18. The European
Candidate
Experience
Formula Negotiating conditions
Most negotiated
about
Least negotiated
about
1. Salary
2. (Permanent) contract
3. Working hours (per day)
1. Joining bonus
2. Company care lease
3. Package in case of eventual
redundancy

19. The European
Candidate
Experience
FormulaWinning the candidate experience
• Manage the expectations of the candidate
• Win the experience by focussing on the
expectations
• Know that expectations differ
• Per country
• Per occupation
• Per age group
• Know your target group
• Assumptions are the…