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Disaster Recovery with Riverbed
2
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Too much data to protect… too important to neglect
DATA GROWTH:
 Total disk storage revenue (new capacity) grew 20.7% in Q2 1
 74% manage more than 50 TBs of storage capacity 2
 45-fold data growth by 2020 3
IMPORTANCE:
 73% rank BC/DR as a top 2010 IT initiative priority 4
 American Eagle Outfitters retail website outage for 8 days
 Virgin Blue has 21 hour reservation system outage, massive delays
 Facebook down for 2 ½ hours! OMG!
1 - IDC’s Worldwide Quarterly Disk Systems Tracker, Sept. 2010
2 - Gatepoint Research survey of 1,000 respondents, Sept. 2010
3 - IDC’s “The Digital Universe Decade – Are You Ready”, May 2010
4 - Wedbush, Wave Q4, Dec. 2009
3
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Storage Challenges
The performance problem
Limited protection windows
Increased recovery SLAs
The growth problem
Ever-increasing data
Limited bandwidth
The protection problem
Move data offsite
Secure data offsite
Easy recovery for offsite
data
The integration problem
How do I leverage existing
systems?
How do I minimize
disruption?
4
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Tape versus network backup
 Local tape backups
• Requires expensive hardware
in every office
• Heavy administration
• Low recovery rates
• Increased security risk for lost
or stolen tapes
 Eliminate local tape backups
• Reduces costs in every office
• Lights-out administration
• Much more reliable
• Reduced security risk
…
5
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Tiering storage versus comprehensive coverage
 Protect only “mission critical” data
• Hard to identify
• Changes frequently
• Unclear inter-dependencies
• Limited coverage of enterprise data
 Protect all enterprise data
• Everything is ready to recover
• Go live instantly when you need it
6
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Adding bandwidth versus optimizing connections
 Get more from existing WAN links
to every site
• Control expenses
• No project delays
• Maximize current infrastructure
 Purchase dedicated, high
bandwidth WAN links to every site
• High ongoing expense
• Delays DR project implementation
• Inefficient utilization
• More links to manage and monitor
7
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
WAN Optimization entering mainstream maturity for BC/DR
WAN optimization complements your existing backup and replication approaches, non-disruptive.
8
Steelhead WAN Optimization for DR
9
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Comprehensive Steelhead Product Deployment
9
WAN
PRIMARY DATA CENTER
(Replicate to Secondary Data Center)
BRANCH OFFICES
(Backup / Replicate to Primary Data Center)
MOBILE WORKERS
(Backup Laptops)
Steelhead Appliances
(Clustered)
Steelhead Mobile
Steelhead Appliance
Cascade
Central Management Console
Steelhead Mobile Controller
Interceptor
Virtual Steelhead
Steelhead Appliances
(Clustered)
SECONDARY DATA CENTER
(Recovery Location)
10
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
 Unoptimized
 Limited bandwidth
• Due to prohibitive costs
or capacity availability
• Constrains maximum
throughput
• Limits rate of backup or
replication
All the data, a fraction of the WAN traffic
 Optimized
 Expanded WAN capacity
• Adaptive Data
Streamlining delivers up
to 50X more space
• Deduplicates redundant
data from the WAN
• Compresses new data
for transfer
11
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
 Unoptimized
 High Latency
• Lowers throughput over long
distances
• Sometimes congestion causes
loss, which FEC won’t help
 Bandwidth under-used
Filling the pipe , optimizing bandwidth
 Optimized
 High throughput
• Transport Streamlining, MX-
TCP, & HS-TCP
• Tune the network
• Fill the whole pipe
• Mitigate loss and retransmission
12
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
 Unoptimized
 Traffic contention
• One network for both DR and
normal business operations
• Congestion
• Impacts both DR and user
applications
Balancing traffic between DR and business apps
DR traffic
App traffic
 Optimized
 Prioritized sharing on common
network links
• Quality of Service (QoS)
• Guarantees performance
• Gives you control
13
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Riverbed works with ALL leading storage vendors
XP
EVA
MDS
7500
S3
Tivoli
Storage
Manager NetBackup
Backup Exec
PureDisk
SnapMirror
SnapVault
14
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
EMC Partnership
 E-Lab qualified:
• SRDF, Recover Point, Celerra Replicator, Mirrorview, SAN Copy
 Unique SRDF and FCIP protocol optimizations
 Auto-configure for SRDF
 A few of our joint customers:
15
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
IBM
 Partner with IBM Global Technology Services
 Qualified with XIV Remote Mirroring
 Also great results with Global Mirror & TSM
83% bandwidth reduction
 A few of our joint customers:
16
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
NetApp Partnership
 FAS and V-series platforms
 SnapMirror replication & SnapVault backup
 Performance example:
 A few of our joint customers:
17
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Hitachi Data Systems (HDS)
 Certified Hitachi Universal Replicator (HUR),
True Copy, Hitachi NAS
 Also a customer:
18
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Dell EqualLogic
 EqualLogic PS Series iSCSI SAN arrays
 Optimize Auto-Replication
 Joint ROBO initiative
 Performance example:
• Replication – 48 GB Exchange Replication - 20 Mbps
• 100ms Latency –Time to Complete (in minutes)
 A few of our joint customers:
19
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
What about business continuity?
 Faster restore across the WAN
 Or go live in DR site
 What happens in the case of a site disaster?
• Flood, hurricane, winter storm, or maybe just closed due to the flu
• An office is closed for some time…
• How do you continue to function as a business?
 Work from anywhere with Steelhead Mobile!
20
Cascade for DR
21
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Monitoring the enterprise
 Monitor application performance
 Resolve IT issues faster
 Consolidate IT assets cheaper and faster
 Analyze and optimize WAN traffic
 Detect security threats
 Increase IT staff productivity and reduce downtime
 Differentiated analytical capabilities, network drill-down, discovery & dependency mapping
Cascade
Cascade is an enterprise-wide network and application visibility solution
22
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Top 3 Visibility Requirements for DR
What systems need
to be protected?
Is the
backup/replication
process working?
Has a disaster
happened?
Enterprise-wide discovery &
dependency mapping
Application performance management
Detect outage, troubleshoot cause,
start restore or failover sooner
 Cascade – monitor DR operations, faster problem detection & resolution
23
Whitewater for DR
24
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Backup & Disaster Recovery Today
Data Center
DR site
Replication
Back Up Today
Backup
Media Server
• Expensive – requires 2nd site
• Backup & archive data
continuously growing
• Steelheads optimize bandwidth
& replication, not disk
• Slow
• Off-siting is tedious
• Difficult to restore quickly
• Risk of loss, theft in transport
• Media obsolescence
Disk
25
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Implementing Cloud Storage
26
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Cloud Storage
CloudService ProviderData Center
Backup
Server
Faster restore
Optimized backup to cloud
CIFS/
NFS
 Encryption
 Deduplication
 Acceleration
Local Storage
Cloud API (e.g, REST)
Backup Tomorrow – Riverbed Whitewater
• 30-50% cost reduction
• Faster backup and restore
• Flexible data off-siting
• Secure & protected
• No change to backup process
Single-ended solution – only one box in the DC
27
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Value Prop for Whitewater
Simple Deployment & Integration
Works with existing backup
software
Flexible – Hardware or Virtual
Accelerated Backup & Recovery
Shorter Backup Windows
Quicker Restore Times
Optimized over the WAN
Secure data in motion & at rest
Encrypted data onsite,
inflight and at rest
256-bit AES , SSLv3
Easy key management
Cut Storage Costs
Deduplicate cloud storage
Use cloud for pay-as-you-
consume storage
28
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Integrate with Your
Existing Backup
Tools
Riverbed Whitewater Technology Differentiators
Accelerate Backup
and Recovery
Recovery in minutes
instead of hours
Deduplicate Data
Secure Data in the
Cloud
Sub-block data
reduction provides 10-
30x dedupe on average
Provide AES-256
encryption with keys
managed from your
data center
No rip-and-replace:
Work with your
existing backup
software; co-exist
with existing backup
targets (tape & VTL)
29
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Cloud Storage
CloudService ProviderData Center
Backup
Server
0101010111011010
0101010111011010
0101010111011010
0101010111011010
0101010111011010
0101010111011010
0101010111011010
Uses existing backup tools
10-30x average dedupe
Local restore for recent
data
 Accelerated cloud
backup and restore
Works with cloud
storage protocols
Limitless storage
Elastic & low cost
Optimized dedupe
How it Works : Accelerated Backup
Faster restore
Optimized backup to cloud
CIFS/
NFS
30
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Cloud Storage
CloudService ProviderData Center
Backup
Server
0101010111011010
0101010111011010
0101010111011010
0101010111011010
Recent backups are still on
appliance disk
Disk retains up to a month
of backups
 Recent restores are
on the LAN
Older data is restored
on demand from Cloud
“local-like” restore over
the WAN
How it works : Local-like Restore
Faster restore
0101010111011111101100101010111011010
0101010111011010
0101010111011010
0101010111011010
01111 0110001
0110
From the customer perspective – it is just a simple local-like restore
32
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Real world results
 Enterprise coverage – G&T Conveyor
• “Our massive […] DR jobs that basically didn’t work, even over four days, can now be
done successfully in a day.”
 Limited bandwidth – Cubist
• 55x faster replication of VMware virtual machine snaps from Milan to Boston on T1
 ROI from eliminating backup – IDC study of Riverbed customers 1
• “The average annual savings on tapes, tape drives, and vaulting is $84,639.”
 RPO – Liz Claiborne
• “Steelhead appliances cut WAN-based backup windows from 16 hours to just 6 hours.
This enables us to do more frequent, more reliable backups.”
 RTO – IDC study of Riverbed customers 1
• “Restore time has been improved by 83%, on average, since the deployment.”
 Shared bandwidth capacity – AAR
• 8.2x capacity increase on OC-3 for EMC SRDF between Sydney and Melbourne
• Avoided need for a dedicated 100 Mbps circuit
1 - “Improving the Business Value of WAN Optimization”, IDC, Jan. 2010
33
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
So now what?
 Identify the primary goal of the project
• Prohibitive bandwidth requirements and costs
• Meeting data protection windows
 Engage all IT teams to understand environment and requirements
• Storage, network, server, applications, desktops
 Design, validate, & prove
 Build your business case (examples)
• Downsizing the WAN link
• Deferral of WAN upgrades
• Improved RPO/RTO for business continuity goals
• Balancing DR versus other apps on the WAN
34
Thank you
35
Appendix
36
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Highly available WAN optimization
 Choose the right level of availability
 Plus:
• Fail to wire or Fail to block
• RAID data stores
• Redundant power supplies
• Fault tolerant SSDs
• WCCP & PBR compatible
• Synchronized data stores
 No single point of failure
Interceptors
Serial
Parallel
37
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Scalable Range of Models
 Steelhead appliances scale with upgradable families to fit any
environment
• Branch
• Mid-sized
• Data center
{
{
{
Model Bandwidth Connections Data Store
Steelhead appliances (Mbps) (Optimized) (GB)
250-L 1 30 40
250-M 1 125 40
250-H 2 200 40
550-M 2 300 80
550-H 4 600 80
1050-L 8 800 100
1050-M 10 1300 100
1050-H 20 2300 200
2050-L 45 2500 400
2050-M 45 4000 400
2050-H 45 6000 400
5050-L 90 7500 600
5050-M 90 10000 600
5050-H 155 18000 800
6050- 310 50000 3500
7050-L 1000 75000 2200
7050-H 1000 100000 4400
Interceptor 9350 12000 1000000
* Includes all SSD data store & fault tolerance for highest performance
*
*
38
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Security features
 Fits your requirements
 FIPS 140-2
 CC EAL4+
 JITC approved
• SSL (or IPSEC) between Steelheads
• SSL & HTTPS acceleration
• Encrypted data store
• Up to 256-bit AES encryption
• Role-based administration
• Improved SMB signing support
• Encrypted MAPI & Notes support
• Steelhead Mobile VPN interoperability
• Unified Trust Model
Access to
management
console
39
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Whitewater scales to meet your requirements
Virtual WW WWA-1000 WWA-2000
Raw Local Disk
Capacity
2 TB 8 TB 16 TB
Logical Capacity1
40TB 160 TB 320 TB
Ingest Rate 0.25 TB/hr 1 TB / hr 1 TB / hour
Average Data
Reduction2 10-30x
1 Logical capacity refers to the amount of deduped data that is stored on disk. This can vary based on the type of data being backed up. For illustration purposes, a
dedup factor of 20x has been considered
2 Reduction can be expected up to the numbers listed above. Data reduction varies based on many factors including the type of data and frequency of backup.
40
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Compatibility Matrix for Whitewater v1.0
Backup Products
Cloud Storage
With more to come
Netbackup
Backup Exec
Synaptic Storage as a Service
Atmos
41
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Enterprises Testing Whitewater
Unified Communications
Manufacturing
Engineering Consulting Services
Natural Resources
42
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Customer Results
 Customer:
• Cubist Pharmaceuticals
• Publicly traded pharmaceutical company
 Environment:
• Milan, Italy connects to Boston, USA data center via a Cisco VPN client
• Using VMware Consolidated Backup (VCB)
 Problem:
• How to protect a 90% virtualized Windows and Linux server environment
 Solution:
• Replicating tens of gigabytes of VMware snapshots to DR site daily
• Up to 55x improvement in replication time for virtual server infrastructure
“The Steelhead products have given us unbelievable performance when replicating VMware.
We now see upwards of 50 to 55x improvement in data transfer for a snap of a VMware machine.”
- Mike Geldart, Sr. Manager, Computer Operations
43
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Customer Results
 Customer:
• Allens Arthur Robison
• A law firm with 1500 staff in 14 cities across Australia and Asia
 Environment:
• EMC SRDF/A with GigE interfaces on Symmetrix DMX
 Problem:
• Analysis suggested an expensive and dedicated 100Mb/s
link between Sydney and Melbourne,
• Had only a 20Mb/s link shared with their usual WAN traffic
(Email, file sharing, etc.)
 Solution:
• Reduced link consumption by 8x
• “Deliver the impossible” – increase DR capability without
increasing bandwidth or impacting application performance
44
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Customer Result
 Customer:
• Operates much of a very big state’s power grid
 Environment:
• Redundant OC-3 with 12 msec RTT
• SRDF/A with other apps
• Oracle database replication
 Problem:
• Backup link was also being used to meet existing data transfer
needs.
• Needed to reduce the impact of replication traffic on WAN and other
critical applications
 Solution:
• Reduced link consumption by 6.5x
• Enable true network redundancy enabling moving all traffic on the
primary link
• Four 6020 Steelheads deployed
45
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
Customer Results
 Customer:
• A leading credit card processor for merchants
 Environment:
• Redundant OC3 with 45 msec RTT
• Oracle database replication
 Problem:
• Needed to reduce the impact of replication traffic
on WAN and other critical applications
 Solution:
• Reduced link consumption by 6x
• Avoided bandwidth upgrade
• Four 6020 Steelhead appliances deployed
46
© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver
any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.
360 Architects
 Background
• Easily replicating over 200GB of data per day from
Kansas City to Dallas.
• Using native EMC Celerra V2 Replication,
and EMC Centera replication.
 Results
• Seeing 85% to 98% optimization rates
for the replication traffic.
• Bandwidth capacity increase is currently
over 7.07X for the 6Mb fiber MPLS connection.
 Key Benefits from Deploying Riverbed
• Meeting data protection goals
• More comprehensive DR with current bandwidth
“Guys, this is ridiculously good
performance and well beyond my
expectations and planning numbers. I
feel like the more replication traffic we
throw at the Steelheads, the better the
performance will be. “
Jeff Hammer,

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INSPIRIT- Riverbed- Data protection and Disaster Recovery

  • 2. 2 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Too much data to protect… too important to neglect DATA GROWTH:  Total disk storage revenue (new capacity) grew 20.7% in Q2 1  74% manage more than 50 TBs of storage capacity 2  45-fold data growth by 2020 3 IMPORTANCE:  73% rank BC/DR as a top 2010 IT initiative priority 4  American Eagle Outfitters retail website outage for 8 days  Virgin Blue has 21 hour reservation system outage, massive delays  Facebook down for 2 ½ hours! OMG! 1 - IDC’s Worldwide Quarterly Disk Systems Tracker, Sept. 2010 2 - Gatepoint Research survey of 1,000 respondents, Sept. 2010 3 - IDC’s “The Digital Universe Decade – Are You Ready”, May 2010 4 - Wedbush, Wave Q4, Dec. 2009
  • 3. 3 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Storage Challenges The performance problem Limited protection windows Increased recovery SLAs The growth problem Ever-increasing data Limited bandwidth The protection problem Move data offsite Secure data offsite Easy recovery for offsite data The integration problem How do I leverage existing systems? How do I minimize disruption?
  • 4. 4 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Tape versus network backup  Local tape backups • Requires expensive hardware in every office • Heavy administration • Low recovery rates • Increased security risk for lost or stolen tapes  Eliminate local tape backups • Reduces costs in every office • Lights-out administration • Much more reliable • Reduced security risk …
  • 5. 5 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Tiering storage versus comprehensive coverage  Protect only “mission critical” data • Hard to identify • Changes frequently • Unclear inter-dependencies • Limited coverage of enterprise data  Protect all enterprise data • Everything is ready to recover • Go live instantly when you need it
  • 6. 6 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Adding bandwidth versus optimizing connections  Get more from existing WAN links to every site • Control expenses • No project delays • Maximize current infrastructure  Purchase dedicated, high bandwidth WAN links to every site • High ongoing expense • Delays DR project implementation • Inefficient utilization • More links to manage and monitor
  • 7. 7 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. WAN Optimization entering mainstream maturity for BC/DR WAN optimization complements your existing backup and replication approaches, non-disruptive.
  • 9. 9 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Comprehensive Steelhead Product Deployment 9 WAN PRIMARY DATA CENTER (Replicate to Secondary Data Center) BRANCH OFFICES (Backup / Replicate to Primary Data Center) MOBILE WORKERS (Backup Laptops) Steelhead Appliances (Clustered) Steelhead Mobile Steelhead Appliance Cascade Central Management Console Steelhead Mobile Controller Interceptor Virtual Steelhead Steelhead Appliances (Clustered) SECONDARY DATA CENTER (Recovery Location)
  • 10. 10 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.  Unoptimized  Limited bandwidth • Due to prohibitive costs or capacity availability • Constrains maximum throughput • Limits rate of backup or replication All the data, a fraction of the WAN traffic  Optimized  Expanded WAN capacity • Adaptive Data Streamlining delivers up to 50X more space • Deduplicates redundant data from the WAN • Compresses new data for transfer
  • 11. 11 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.  Unoptimized  High Latency • Lowers throughput over long distances • Sometimes congestion causes loss, which FEC won’t help  Bandwidth under-used Filling the pipe , optimizing bandwidth  Optimized  High throughput • Transport Streamlining, MX- TCP, & HS-TCP • Tune the network • Fill the whole pipe • Mitigate loss and retransmission
  • 12. 12 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.  Unoptimized  Traffic contention • One network for both DR and normal business operations • Congestion • Impacts both DR and user applications Balancing traffic between DR and business apps DR traffic App traffic  Optimized  Prioritized sharing on common network links • Quality of Service (QoS) • Guarantees performance • Gives you control
  • 13. 13 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Riverbed works with ALL leading storage vendors XP EVA MDS 7500 S3 Tivoli Storage Manager NetBackup Backup Exec PureDisk SnapMirror SnapVault
  • 14. 14 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. EMC Partnership  E-Lab qualified: • SRDF, Recover Point, Celerra Replicator, Mirrorview, SAN Copy  Unique SRDF and FCIP protocol optimizations  Auto-configure for SRDF  A few of our joint customers:
  • 15. 15 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. IBM  Partner with IBM Global Technology Services  Qualified with XIV Remote Mirroring  Also great results with Global Mirror & TSM 83% bandwidth reduction  A few of our joint customers:
  • 16. 16 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. NetApp Partnership  FAS and V-series platforms  SnapMirror replication & SnapVault backup  Performance example:  A few of our joint customers:
  • 17. 17 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Hitachi Data Systems (HDS)  Certified Hitachi Universal Replicator (HUR), True Copy, Hitachi NAS  Also a customer:
  • 18. 18 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Dell EqualLogic  EqualLogic PS Series iSCSI SAN arrays  Optimize Auto-Replication  Joint ROBO initiative  Performance example: • Replication – 48 GB Exchange Replication - 20 Mbps • 100ms Latency –Time to Complete (in minutes)  A few of our joint customers:
  • 19. 19 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. What about business continuity?  Faster restore across the WAN  Or go live in DR site  What happens in the case of a site disaster? • Flood, hurricane, winter storm, or maybe just closed due to the flu • An office is closed for some time… • How do you continue to function as a business?  Work from anywhere with Steelhead Mobile!
  • 21. 21 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Monitoring the enterprise  Monitor application performance  Resolve IT issues faster  Consolidate IT assets cheaper and faster  Analyze and optimize WAN traffic  Detect security threats  Increase IT staff productivity and reduce downtime  Differentiated analytical capabilities, network drill-down, discovery & dependency mapping Cascade Cascade is an enterprise-wide network and application visibility solution
  • 22. 22 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Top 3 Visibility Requirements for DR What systems need to be protected? Is the backup/replication process working? Has a disaster happened? Enterprise-wide discovery & dependency mapping Application performance management Detect outage, troubleshoot cause, start restore or failover sooner  Cascade – monitor DR operations, faster problem detection & resolution
  • 24. 24 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Backup & Disaster Recovery Today Data Center DR site Replication Back Up Today Backup Media Server • Expensive – requires 2nd site • Backup & archive data continuously growing • Steelheads optimize bandwidth & replication, not disk • Slow • Off-siting is tedious • Difficult to restore quickly • Risk of loss, theft in transport • Media obsolescence Disk
  • 25. 25 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Implementing Cloud Storage
  • 26. 26 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Cloud Storage CloudService ProviderData Center Backup Server Faster restore Optimized backup to cloud CIFS/ NFS  Encryption  Deduplication  Acceleration Local Storage Cloud API (e.g, REST) Backup Tomorrow – Riverbed Whitewater • 30-50% cost reduction • Faster backup and restore • Flexible data off-siting • Secure & protected • No change to backup process Single-ended solution – only one box in the DC
  • 27. 27 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Value Prop for Whitewater Simple Deployment & Integration Works with existing backup software Flexible – Hardware or Virtual Accelerated Backup & Recovery Shorter Backup Windows Quicker Restore Times Optimized over the WAN Secure data in motion & at rest Encrypted data onsite, inflight and at rest 256-bit AES , SSLv3 Easy key management Cut Storage Costs Deduplicate cloud storage Use cloud for pay-as-you- consume storage
  • 28. 28 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Integrate with Your Existing Backup Tools Riverbed Whitewater Technology Differentiators Accelerate Backup and Recovery Recovery in minutes instead of hours Deduplicate Data Secure Data in the Cloud Sub-block data reduction provides 10- 30x dedupe on average Provide AES-256 encryption with keys managed from your data center No rip-and-replace: Work with your existing backup software; co-exist with existing backup targets (tape & VTL)
  • 29. 29 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Cloud Storage CloudService ProviderData Center Backup Server 0101010111011010 0101010111011010 0101010111011010 0101010111011010 0101010111011010 0101010111011010 0101010111011010 Uses existing backup tools 10-30x average dedupe Local restore for recent data  Accelerated cloud backup and restore Works with cloud storage protocols Limitless storage Elastic & low cost Optimized dedupe How it Works : Accelerated Backup Faster restore Optimized backup to cloud CIFS/ NFS
  • 30. 30 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Cloud Storage CloudService ProviderData Center Backup Server 0101010111011010 0101010111011010 0101010111011010 0101010111011010 Recent backups are still on appliance disk Disk retains up to a month of backups  Recent restores are on the LAN Older data is restored on demand from Cloud “local-like” restore over the WAN How it works : Local-like Restore Faster restore 0101010111011111101100101010111011010 0101010111011010 0101010111011010 0101010111011010 01111 0110001 0110 From the customer perspective – it is just a simple local-like restore
  • 31. 32 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Real world results  Enterprise coverage – G&T Conveyor • “Our massive […] DR jobs that basically didn’t work, even over four days, can now be done successfully in a day.”  Limited bandwidth – Cubist • 55x faster replication of VMware virtual machine snaps from Milan to Boston on T1  ROI from eliminating backup – IDC study of Riverbed customers 1 • “The average annual savings on tapes, tape drives, and vaulting is $84,639.”  RPO – Liz Claiborne • “Steelhead appliances cut WAN-based backup windows from 16 hours to just 6 hours. This enables us to do more frequent, more reliable backups.”  RTO – IDC study of Riverbed customers 1 • “Restore time has been improved by 83%, on average, since the deployment.”  Shared bandwidth capacity – AAR • 8.2x capacity increase on OC-3 for EMC SRDF between Sydney and Melbourne • Avoided need for a dedicated 100 Mbps circuit 1 - “Improving the Business Value of WAN Optimization”, IDC, Jan. 2010
  • 32. 33 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. So now what?  Identify the primary goal of the project • Prohibitive bandwidth requirements and costs • Meeting data protection windows  Engage all IT teams to understand environment and requirements • Storage, network, server, applications, desktops  Design, validate, & prove  Build your business case (examples) • Downsizing the WAN link • Deferral of WAN upgrades • Improved RPO/RTO for business continuity goals • Balancing DR versus other apps on the WAN
  • 35. 36 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Highly available WAN optimization  Choose the right level of availability  Plus: • Fail to wire or Fail to block • RAID data stores • Redundant power supplies • Fault tolerant SSDs • WCCP & PBR compatible • Synchronized data stores  No single point of failure Interceptors Serial Parallel
  • 36. 37 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Scalable Range of Models  Steelhead appliances scale with upgradable families to fit any environment • Branch • Mid-sized • Data center { { { Model Bandwidth Connections Data Store Steelhead appliances (Mbps) (Optimized) (GB) 250-L 1 30 40 250-M 1 125 40 250-H 2 200 40 550-M 2 300 80 550-H 4 600 80 1050-L 8 800 100 1050-M 10 1300 100 1050-H 20 2300 200 2050-L 45 2500 400 2050-M 45 4000 400 2050-H 45 6000 400 5050-L 90 7500 600 5050-M 90 10000 600 5050-H 155 18000 800 6050- 310 50000 3500 7050-L 1000 75000 2200 7050-H 1000 100000 4400 Interceptor 9350 12000 1000000 * Includes all SSD data store & fault tolerance for highest performance * *
  • 37. 38 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Security features  Fits your requirements  FIPS 140-2  CC EAL4+  JITC approved • SSL (or IPSEC) between Steelheads • SSL & HTTPS acceleration • Encrypted data store • Up to 256-bit AES encryption • Role-based administration • Improved SMB signing support • Encrypted MAPI & Notes support • Steelhead Mobile VPN interoperability • Unified Trust Model Access to management console
  • 38. 39 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Whitewater scales to meet your requirements Virtual WW WWA-1000 WWA-2000 Raw Local Disk Capacity 2 TB 8 TB 16 TB Logical Capacity1 40TB 160 TB 320 TB Ingest Rate 0.25 TB/hr 1 TB / hr 1 TB / hour Average Data Reduction2 10-30x 1 Logical capacity refers to the amount of deduped data that is stored on disk. This can vary based on the type of data being backed up. For illustration purposes, a dedup factor of 20x has been considered 2 Reduction can be expected up to the numbers listed above. Data reduction varies based on many factors including the type of data and frequency of backup.
  • 39. 40 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Compatibility Matrix for Whitewater v1.0 Backup Products Cloud Storage With more to come Netbackup Backup Exec Synaptic Storage as a Service Atmos
  • 40. 41 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Enterprises Testing Whitewater Unified Communications Manufacturing Engineering Consulting Services Natural Resources
  • 41. 42 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Customer Results  Customer: • Cubist Pharmaceuticals • Publicly traded pharmaceutical company  Environment: • Milan, Italy connects to Boston, USA data center via a Cisco VPN client • Using VMware Consolidated Backup (VCB)  Problem: • How to protect a 90% virtualized Windows and Linux server environment  Solution: • Replicating tens of gigabytes of VMware snapshots to DR site daily • Up to 55x improvement in replication time for virtual server infrastructure “The Steelhead products have given us unbelievable performance when replicating VMware. We now see upwards of 50 to 55x improvement in data transfer for a snap of a VMware machine.” - Mike Geldart, Sr. Manager, Computer Operations
  • 42. 43 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Customer Results  Customer: • Allens Arthur Robison • A law firm with 1500 staff in 14 cities across Australia and Asia  Environment: • EMC SRDF/A with GigE interfaces on Symmetrix DMX  Problem: • Analysis suggested an expensive and dedicated 100Mb/s link between Sydney and Melbourne, • Had only a 20Mb/s link shared with their usual WAN traffic (Email, file sharing, etc.)  Solution: • Reduced link consumption by 8x • “Deliver the impossible” – increase DR capability without increasing bandwidth or impacting application performance
  • 43. 44 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Customer Result  Customer: • Operates much of a very big state’s power grid  Environment: • Redundant OC-3 with 12 msec RTT • SRDF/A with other apps • Oracle database replication  Problem: • Backup link was also being used to meet existing data transfer needs. • Needed to reduce the impact of replication traffic on WAN and other critical applications  Solution: • Reduced link consumption by 6.5x • Enable true network redundancy enabling moving all traffic on the primary link • Four 6020 Steelheads deployed
  • 44. 45 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. Customer Results  Customer: • A leading credit card processor for merchants  Environment: • Redundant OC3 with 45 msec RTT • Oracle database replication  Problem: • Needed to reduce the impact of replication traffic on WAN and other critical applications  Solution: • Reduced link consumption by 6x • Avoided bandwidth upgrade • Four 6020 Steelhead appliances deployed
  • 45. 46 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. 360 Architects  Background • Easily replicating over 200GB of data per day from Kansas City to Dallas. • Using native EMC Celerra V2 Replication, and EMC Centera replication.  Results • Seeing 85% to 98% optimization rates for the replication traffic. • Bandwidth capacity increase is currently over 7.07X for the 6Mb fiber MPLS connection.  Key Benefits from Deploying Riverbed • Meeting data protection goals • More comprehensive DR with current bandwidth “Guys, this is ridiculously good performance and well beyond my expectations and planning numbers. I feel like the more replication traffic we throw at the Steelheads, the better the performance will be. “ Jeff Hammer,

Editor's Notes

  1. Let’s start out by level setting the fundamental challenge around disaster recovery today. On one side we have continuous growth of data and the storage required to support it. I don’t have to tell you this, you see it yourself everyday, but to put it in perspective with some recent analyst numbers, according to IDC disk storage revenue grew 20.7% in Q2 2010, meaning you bought 20% more, and now all of you have more storage to manage. Another survey showed that the ¾ of respondents already had at least 50TB, might not seem that bad, until you start to think about regularly copying it and moving it offsite. And this problem isn’t going to slow down, as IDC also predicts 45 times more data in the next 10 years. So there’s clearly a growing amount of data out there.On the flip side, the need to protect this data remains a top priority, as reflected by 73% of firms saying business continuity and disaster recovery was a top IT priority. If you think “oh it couldn’t happen to me”, think again, this is a question of when, not if you’ll need to have a DR plan. Some recent examples: American Eagle Outfitters couldn’t sell you anything online or give you store locations or track your order for 8 days this summer. Virgin Blue, the Australian arm of Virgin Airlines, their entire reservation system was offline for 21 hours, stranding and angering passengers. Most important, Facebook was recently offline for two and a half hours!! All of these had real costs in lost transactions and lost reputation with their customers.No offense to those organizations, but it shows how errors, failures, man-made and natural disasters can cause serious downtime if your DR plan isn’t complete and fully tested, ready to go when you need it.
  2. There are four common challenges in managing storage today.First is the growth problem we’ve already discussed. The need for replication throughput is increasing much faster than the cost of bandwidth is dropping, and there aren’t any more hours in the day.Second, the hours of the day that can be used for dedicated backup/replication activities is decreasing, if you aren’t already a 24 hour business. At the same time, service level agreements are getting more stringent, allowing even less downtime, planned or not.Third, although local mirroring and backup helps for local errors or contained hardware failures, it doesn’t address a site disaster that might take an entire location offline. To be fully protected, you need a reliable, cost efficient, secure mechanism to get your data copied offsite and ready to restore or go live in an alternate data center.Last, getting more value out of your existing infrastructure and investments is as important as smoothly integrating new approaches to take advantage of new technologies.
  3. [Try to evoke emotional reaction to the cons listed in this slide]Local Tape BackupsWhat if a tape from a local backup were lost (fell of the truck) or misplaced? What is the damage to your business (exposure of critical customer data, financial loss, …)? How quickly can you recover data from tapes? What is the impact of the delay?Limited Data ProtectionWhat is the value of the data you are not protecting? Dedicated WAN linksOngoing increased network costs (to SP, network infrastructure provider, …). Can you continue to scale your DR solution in this manner as the need to protect more data grows?
  4. [Try to evoke emotional reaction to the cons listed in this slide]Local Tape BackupsWhat if a tape from a local backup were lost (fell of the truck) or misplaced? What is the damage to your business (exposure of critical customer data, financial loss, …)? How quickly can you recover data from tapes? What is the impact of the delay?Limited Data ProtectionWhat is the value of the data you are not protecting? Dedicated WAN linksOngoing increased network costs (to SP, network infrastructure provider, …). Can you continue to scale your DR solution in this manner as the need to protect more data grows?
  5. [Try to evoke emotional reaction to the cons listed in this slide]Local Tape BackupsWhat if a tape from a local backup were lost (fell of the truck) or misplaced? What is the damage to your business (exposure of critical customer data, financial loss, …)? How quickly can you recover data from tapes? What is the impact of the delay?Limited Data ProtectionWhat is the value of the data you are not protecting? Dedicated WAN linksOngoing increased network costs (to SP, network infrastructure provider, …). Can you continue to scale your DR solution in this manner as the need to protect more data grows?
  6. If you’re not familiar with Gartner’s Hype Cycle, it’s a way of tracking the adoption and maturity of new technologies, compared with the marketing hype around them.Some great news here is that WAN Optimization is now entering the Plateau of Productivity for business continuity and disaster recovery use cases. This means it’s solid technology that does what it promises, and it delivers real value in the real world. WAN optimization can solve a number of the challenges we’ve discussed, by transforming your WAN from a barrier into an enabler and giving you far more capability to realize the DR strategy and results you require.
  7. Limited bandwidth can really constrain your ability to backup or replicate a lot of data on the WAN. Your DR operations data transfers trickle through the small pipes from branch offices to the data center, but it’s usually far too expensive to upgrade every connection out there. You’d be signing up for an ongoing monthly operating expense just for more bandwidth, when really you could be using what you already have more efficiently. What can you do about this?Deploy Steelhead appliances to enable you to leverage the network instead of physical shuffling tapes to move data offsite. And if you’re already doing WAN-based backup or replication, you can protect more data, more often (for a better RPO) and recover faster (for a better RTO) across the WAN with Adaptive Data Streamlining on bandwidth constrained connections. We can remove up to 60-95% of the traffic by essentially deduplicating the WAN, recognizing data that’s been sent before and offering it up locally from the Steelhead in your data center. Only new data goes across the network, and this is also compressed for additional savings. Our unique adaptive SDR feature can self-tune each connection dynamically depending on how much pressure it’s receiving to increase throughput versus reduce bandwidth requirements. Data reduction can also be done on disk (more reduction) or in memory (faster) for best results.
  8. A different problem can occur in some environments, typically between data centers, where you may have enough rated bandwidth capacity to keep up with the changing data, but due to high latency and/or packet loss and retransmission, you aren’t able to effectively use the capacity. There’s a certain amount of management overhead and error correction in most storage protocols, and the further you need to go, the worse this slows things down. And remember, enough distance is an essential consideration in DR planning to ensure no regional disaster affects both your primary and recovery sites.Here again, Steelhead appliances can solve the issue, with Transport Streamlining delivering maximum performance by enabling data transfer to ramp up much faster, and maintain peak throughput at the full rated capacity, even in the face of congestion and loss. This enables you to fill the pipe, and flood data from the SAN onto and across the WAN up to 50X faster.This is especially important in quickly draining data from the storage array or software replication cache to avoid failing asynchronous replication jobs.
  9. Another common issue is that few companies can afford the luxury of a dedicated network for DR purposes, and usually need to run business applications in the same pipe with DR traffic. Shrinking or non-existent backup windows causes by 7x24 business means you need to find a way for both types of connections to co-exist or you’ll face unhappy end users and potentially fail to meet your data protection service level agreements (SLAs) at the same time.Riverbed is fully compatible with and also directly offers powerful QoS tools to help you prioritize traffic on shared pipes. Depending on your requirements, you may wish to dedicate more bandwidth to either DR or applications in times of congestion. Our hierarchical fair service queuing (HFSC) has an advanced algorithm to maximum results and minimize delays, guaranteeing the specified performance levels. It’s easily configured to recognize different categories of traffic and set up appropriate policies groups of sites, giving you full control.
  10. EMC is a very close partner with Riverbed. Their E-Lab has qualified a wide range of configurations of Steelhead appliances and EMC replication tools and storage platforms.We have jointly developed some unique optimizations for SRDF and FCIP, giving even better results in these environments. In additional SRDF optimization automatically configures the array so its native compression doesn’t interfere, saving you time and a service call in getting it up and running smoothly.Through the EMC Select program, there are also a number of EMC-specific Steelhead models available for direct purchase from EMC and its channel partners.It’s worth noting that even Data Domain replication benefits from Riverbed WAN optimization, for even better results.This is a small subset of our joint customers, but you can read more in some of our case studies on optimizing EMC.
  11. IBM is partner with Riverbed on multiple levels, both as a storage vendor and as a systems integrator.Riverbed has been qualified with XIV Remote Mirroring and has shown great results for Global Mirror and many TSM customers.These real world results show 83% bandwidth reduction for XIV.
  12. NetApp is a very close partner with Riverbed. Although NetApp does not perform qualification of WAN optimization appliances, we work very well with NetApp replication tools and storage platforms. Riverbed delivers optimization above and beyond native SnapMirror compression and deduplication for even better performance, without adding load to the filer head which could be better used for more I/O processing.This is a small subset of our joint customers, but you can read more in some of our case studies on optimizing NetApp.
  13. HDS is another great new partner with Riverbed. We’ve worked together to certify HUR and TrueCopy on their SAN storage, and Hitachi NAS replication.We’ve shown here the results of a performance test showing replication to complete 41x faster and an amazing 99% reduction in bandwidth requirements.HDS also uses Steelhead appliances in their own environment!
  14. Dell’s EqualLogic as well as Dell OEM/resale of EMC storage show more strength in storage partnership.We are participating in their Remote Office/Branch Office (ROBO) programs in the field.Shown here is a performance test where replication completed 17x faster.We have a number of joint customers and case studies with more detail.
  15. -Switch the animation DR first – steelheads appear , block appears with (steelheads solve half the problem , difficult to grow but blah blah)- Then bring tape/truck etc*Don’t make steelheads go awayWe saw an interesting opportunity for cloud storage and what was happening in the world of data protection. Enterprises were getting tired of supporting (or never were able to support in the first place) a dedicated off-site facility for data backup. And given that data is continually growing it never gets cheaper.[build] For those who went the route of a tape strategy, recovery from an event is just as painful as the backups were in the first place. In short, enterprises weren’t meeting their business requirements.[build] For those who are using a disk-to-disk strategy, provisioning enough equipment and constantly buying more storage is painful and expensive.We knew there must be a better way.
  16. [for presenter: Understanding the animation in this slide] - you start with your existing infrastructure – servers you want to back up and the tools you usually use to do that (netbackup, TSM, etc) -[build] add riverbed CSA as the TARGET for your existing infrastructure – no rip and replace -[build] when you backup to CSA, riverbed automatically dedupes data, typically achieving 20x to 50x dedupe rates - with local disk, we store enough data for recovery of recent information. This provides LAN performance for the most likely restores needed - [build] we then write this data to the cloud of your choice. We write to the cloud using REST, the object based language of cloud storage. You do not need to change your infrastructure to support this - Cloud storage becomes even cheaper now, since the low cost, elastic storage used is 1/20th or 1/50th of what you’d normally use - [build] restores from the cloud are much faster too, since only deduped data is moving over the WAN and Riverbed’s optimizations help make it more efficient as well.Backup Performance: Inline de-dupe via CIFS interface Can scale with CPUNFS and OST to followRestore Performance: Unparallel fast LAN restore or restore in the cloud.Local de-dupe store holds 0% to ~10% of total (enough for full restore) Cloud holds 100% of data (deduped)Retention: Unlimited elastic retention with dedupe and cloud storageDisaster Recovery: built-in into the solutionDedupe Everywhere: 20x – 50x Optimized Storage, Network and Cloud Storage
  17. Let’s switch gears to another challenge. As you know, Riverbed has the unique position of sitting at the intersection of applications, networks, and storage. The storage industry has a large set of challenges that would benefit from new forms of optimization. In an ideal world that optimization would happen without a rip-and-replace of what enterprises already have in place.Look at these four challenges that enterprises face with relation to their storage:Growth – storage growth shows no signs of slowing down, with a planned 44x increase in data over the next few decades. That results in a lot of extra space, cost, and bandwidth to support it.Performance – How do you complete all the maintenance and protection operations you need to do given that the time in a day won’t increase by 44x even though storage will?Protection – Can you get that data offsite, protect it, and of course recover quickly when you need to?And finally, integration – are you capable of accomplishing these things by augmenting the current tools and processes you have in place?
  18. Traffic on the road doesn’t buildKey industry unique cloud enablersDeduplicated data-in-flight (WAN) optimize bandwidth costs for both in/out into the cloudDeduplicated data-at-rest (Storage) optimize storage costs on-premise and in-cloud storage footprintUnmatched LAN-like restore performance (even) from the cloudMost importantly no rip-replacejust makes it better (= Riverbed traditional positioning)No fork-lift upgrade of NBU, BExec, TSM, Legato, etc.Transparently fits into existing environment – other approaches require changing client==============================Below is the text from the original CIO pitch slide. Some of it might be reusable for building out the aboveRiverbed has core technology advantages that run across its product line. These are advantages that will make your business faster and more cost effective.First – Deduplication of data across the WAN. Our technology can eliminate up to 60-95% of the data typically moving across your WAN. This enables people to share more data while you push out WAN upgrades for years.Protocol acceleration – protocols, both network and application protocols, are chatty and aren’t well designed for today’s WAN environments. That’s true even for Web-based applications! Latency combined with these chatty protocols results in applications that perform like an old car. We make those protocols perform like a race-car by optimizing the way they communicate across the WAN. Moreover, we can do this without changing the way servers or clients operate, meaning there is no integration effort for your IT team to get this operating immediately.Measure & Report – Our real-time visibility system gives you the insight to know how well your applications are performing and if there is a problem. Think of it as the google maps for your networked environment - It gives you the ability to see problems before your business runs into them head-first, and proactively address them before users to complain. Our unique ability to quickly analyze where servers are in your environment, who is accessing them, and where bottlenecks are mean that you can improve performance, enable better consolidation, and proactively invest in the right places and do it all much more effectively.Enable further consolidation – WAN performance improvements mean that you can consolidate more IT back to the data center or cloud. But for services that need to remain local, Riverbed can still enable consolidation. Our ability to virtualize services right on to your branch office WAN optimization appliance mean that you can enable consolidation even for branch services that need to be local. Our partnerships with Microsoft, Checkpoint, Websense, and more make this a reality. This technology – we call it the Riverbed Services Platform – makes it easy to manage virtualized applications even at the most far-flung branch.
  19. [for presenter: Understanding the animation in this slide] - you start with your existing infrastructure – servers you want to back up and the tools you usually use to do that (netbackup, TSM, etc) -[build] add riverbed CSA as the TARGET for your existing infrastructure – no rip and replace -[build] when you backup to CSA, riverbed automatically dedupes data, typically achieving 20x to 50x dedupe rates - with local disk, we store enough data for recovery of recent information. This provides LAN performance for the most likely restores needed - [build] we then write this data to the cloud of your choice. We write to the cloud using REST, the object based language of cloud storage. You do not need to change your infrastructure to support this - Cloud storage becomes even cheaper now, since the low cost, elastic storage used is 1/20th or 1/50th of what you’d normally use - [build] restores from the cloud are much faster too, since only deduped data is moving over the WAN and Riverbed’s optimizations help make it more efficient as well.Backup Performance: Inline de-dupe via CIFS interface Can scale with CPUNFS and OST to followRestore Performance: Unparallel fast LAN restore or restore in the cloud.Local de-dupe store holds 0% to ~10% of total (enough for full restore) Cloud holds 100% of data (deduped)Retention: Unlimited elastic retention with dedupe and cloud storageDisaster Recovery: built-in into the solutionDedupe Everywhere: 20x – 50x Optimized Storage, Network and Cloud Storage
  20. Start with data in the cloud and at step 2. Blow up data and end.Add some smaller data in the cloud that gets combined with the data on the appliance for a full restore.[for presenter: Understanding the animation in this slide] - you start with your existing infrastructure – servers you want to back up and the tools you usually use to do that (netbackup, TSM, etc) -[build] add riverbed CSA as the TARGET for your existing infrastructure – no rip and replace -[build] when you backup to CSA, riverbed automatically dedupes data, typically achieving 20x to 50x dedupe rates - with local disk, we store enough data for recovery of recent information. This provides LAN performance for the most likely restores needed - [build] we then write this data to the cloud of your choice. We write to the cloud using REST, the object based language of cloud storage. You do not need to change your infrastructure to support this - Cloud storage becomes even cheaper now, since the low cost, elastic storage used is 1/20th or 1/50th of what you’d normally use - [build] restores from the cloud are much faster too, since only deduped data is moving over the WAN and Riverbed’s optimizations help make it more efficient as well.Backup Performance: Inline de-dupe via CIFS interface Can scale with CPUNFS and OST to followRestore Performance: Unparallel fast LAN restore or restore in the cloud.Local de-dupe store holds 0% to ~10% of total (enough for full restore) Cloud holds 100% of data (deduped)Retention: Unlimited elastic retention with dedupe and cloud storageDisaster Recovery: built-in into the solutionDedupe Everywhere: 20x – 50x Optimized Storage, Network and Cloud Storage
  21. Riverbed’s approach to WAN optimization is designed with resilience in mind. In DR operations, redundancy is a good thing, redundancy is a good thing, redundancy is a good thing, so there is no single point of failure that can block data protection or recovery.Steelheads include a number of features and work in a variety configurations for high availability. Within an appliance, multiple ports, process watchdogs, RAID, fault tolerance, and dual power supplies all keep the box running. You can also cluster in serial, parallel, quad (not shown), or N+1 Interceptor-based configurations to have connection aware failover of WAN optimization to other appliances.
  22. Steelhead appliances also scale smoothly to cost effectively fit any size requirement, from the smallest offices to the biggest data centers or clouds.Each family can be upgraded by license key to larger configurations
  23. Talk about licensing here.Perpetual appliance model + Cloud License add onsWhat happens when the license is exceeded ?
  24. Are we limited on backup products at the front end ?Add some backup apps.
  25. And not surprisingly, we’ve seen broad based interest around this technology as well. Across industry and across company size, companies with very large data sets and smaller ones, whitewater is in use to help accelerate cloud storage.