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© 2017 Ignite Selling, Inc. All rights reserved.© 2017 Ignite Selling, Inc. All rights reserved.
The Power of Strategic Sales Coaching
By Ignite Selling Inc.
© 2017 Ignite Selling, Inc. All rights reserved.
Why Strategic Sales Coaching?
• Improves sales force’s performance which directly boosts the
revenue by 10%
• Uses go-to-market approach to tune-up and turbo-charge sales
engine
• Sales coaching by front-line managers improves sales performance
• Research shows:
2
Systematic
coaching
reduces sales
cycle by 18%
Companies with
systematic
coaching achieve
102% of their
sales goals
Sales teams with
three hours of
coaching per month
achieve 107% of
their goals
18% 102% 107%
© 2017 Ignite Selling, Inc. All rights reserved.
Impact of Coaching
3
© 2017 Ignite Selling, Inc. All rights reserved.
Systematic Sales Coaching
Coach observes rep’s face-to-face
selling skills and gives him
feedback to aid improvement
Tactical
4
Employs methods to help individuals
to manage sales pipelines and close
deals
Strategic
Two ways of systematically coaching your sales force:
© 2017 Ignite Selling, Inc. All rights reserved.
The six-step approach to Sales Coaching
Select your
Target
Six steps of strategic coaching to turbo-charge your sales engine:
5
Establish a
Preliminary
Strategy
Ask the Right
Questions
Take Action –
Move in for
the attack
Check the
status
Refine your
Strategy
© 2017 Ignite Selling, Inc. All rights reserved.
The six-step approach to Sales Coaching
• Select the correct candidates to coach so you can help them pursue
the right accounts
• Target client companies which are desirable and winnable
• Evaluate the potential target’s revenue and profitability
• Check if the sales opportunity aligns with your long-term goals
• Verify if your target’s corporate values matches those of yours
• Look into target’s position in the market, key stake holders and
account decision influencers
1. Select your Target
6
High value deals
If time
permits
© 2017 Ignite Selling, Inc. All rights reserved.
The six-step approach to Sales Coaching
• Strategizing initially is usually ignored, but you have to coach your teams to plan at the right
time
• Understand your customers fully and draw strategies depending on the circumstances
• Consider factors like - decision timeline, budgeting process, decision influencer, criteria used to
make the decision and your position against the competition
• Gain insights on
 Which internal resources could help?
 Which influencer should you win over?
 What will you emphasize about your solution?
 What past-lessons can you apply to this campaign?
• Keep the strategies flexible so they can be altered as per changing requirements
2. Establish a Preliminary Strategy
7
© 2017 Ignite Selling, Inc. All rights reserved.
The six-step approach to Sales Coaching
• Ask the sellers the right questions to break their internal barriers
• Through individualized questions, enable the sellers to find ways to achieve
success
• Form questions that give insights about accounts’ status and the right plan
of action
• Plan the questions with the intent of coaching rather than putting down the
sellers
• Ask secondary and tertiary follow-up questions to make the sellers think
and analyse
3. Ask the Right Questions
8
© 2017 Ignite Selling, Inc. All rights reserved.
The six-step approach to Sales Coaching
• Successful coaching involves not just planning but also putting it
into action
• Establish well-thought out action plan encompassing:
 Time-bound milestones
 Clearly defined tasks
 Owners of each task
• Include timely follow-up activities to check if the plan is
progressing as expected
4. Take Action – Move in for the attack
9
© 2017 Ignite Selling, Inc. All rights reserved.
The six-step approach to Sales Coaching
• Frequently check the status of the strategy
• See if the strategy has not worked well due to factors out of rep’s
control
• Determine if the strategy was faulty or the execution was poor
• With the insights gathered, learn what worked well and what did not
• Utilize the lessons learnt to refine the strategy
5. Check the status
10
© 2017 Ignite Selling, Inc. All rights reserved.
The six-step approach to Sales Coaching
• Refine your strategy by asking ‘what-if ‘ questions
• Employ rigorous contingency planning to develop a winning strategy
• Make the sellers plan for the unexpected
• Identify events that might require you to change your strategy based on,
 How would the event occur?
 What could trigger the event?
 At which point in time might the event surface?
• Always keep your strategies flexible to handle evolving circumstances
6. Refine your Strategy
11
© 2017 Ignite Selling, Inc. All rights reserved.
Outcome of Strategic Sales Coaching
Shorter Sales
Cycles
Outcome of
Strategic Sales
Coaching
12
Improved team
performance
Increased
top-line
growth
Tuned-up and
supercharged sales
engine
Sustainable
success for the
business
© 2017 Ignite Selling, Inc. All rights reserved.
About Ignite Selling Inc.
13
• Eight decades of experience in Sales, Sales Coaching and Sales Training
• Develops custom sales training solutions
• Creators of the Interactive Learning Maps™ for Sales and the Competitive Capstone
Simulation™ for Sales
• Authors of Premeditated Selling ™ a book chosen by ATD to be “the new way of
developing smart sales strategy”
• Trained over 10,000 sales people worldwide
• Ignites & inspires teams
DOWNLOAD the White Paper to Learn More
© 2017 Ignite Selling, Inc. All rights reserved.© 2017 Ignite Selling, Inc. All rights reserved.© 2017 Ignite Selling, Inc. All rights reserved.
sales@igniteselling.com (703) 234-5275www.igniteselling.com Follow Us:
Thank you

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The Power of Strategic Sales Coaching

  • 1. © 2017 Ignite Selling, Inc. All rights reserved.© 2017 Ignite Selling, Inc. All rights reserved. The Power of Strategic Sales Coaching By Ignite Selling Inc.
  • 2. © 2017 Ignite Selling, Inc. All rights reserved. Why Strategic Sales Coaching? • Improves sales force’s performance which directly boosts the revenue by 10% • Uses go-to-market approach to tune-up and turbo-charge sales engine • Sales coaching by front-line managers improves sales performance • Research shows: 2 Systematic coaching reduces sales cycle by 18% Companies with systematic coaching achieve 102% of their sales goals Sales teams with three hours of coaching per month achieve 107% of their goals 18% 102% 107%
  • 3. © 2017 Ignite Selling, Inc. All rights reserved. Impact of Coaching 3
  • 4. © 2017 Ignite Selling, Inc. All rights reserved. Systematic Sales Coaching Coach observes rep’s face-to-face selling skills and gives him feedback to aid improvement Tactical 4 Employs methods to help individuals to manage sales pipelines and close deals Strategic Two ways of systematically coaching your sales force:
  • 5. © 2017 Ignite Selling, Inc. All rights reserved. The six-step approach to Sales Coaching Select your Target Six steps of strategic coaching to turbo-charge your sales engine: 5 Establish a Preliminary Strategy Ask the Right Questions Take Action – Move in for the attack Check the status Refine your Strategy
  • 6. © 2017 Ignite Selling, Inc. All rights reserved. The six-step approach to Sales Coaching • Select the correct candidates to coach so you can help them pursue the right accounts • Target client companies which are desirable and winnable • Evaluate the potential target’s revenue and profitability • Check if the sales opportunity aligns with your long-term goals • Verify if your target’s corporate values matches those of yours • Look into target’s position in the market, key stake holders and account decision influencers 1. Select your Target 6 High value deals If time permits
  • 7. © 2017 Ignite Selling, Inc. All rights reserved. The six-step approach to Sales Coaching • Strategizing initially is usually ignored, but you have to coach your teams to plan at the right time • Understand your customers fully and draw strategies depending on the circumstances • Consider factors like - decision timeline, budgeting process, decision influencer, criteria used to make the decision and your position against the competition • Gain insights on  Which internal resources could help?  Which influencer should you win over?  What will you emphasize about your solution?  What past-lessons can you apply to this campaign? • Keep the strategies flexible so they can be altered as per changing requirements 2. Establish a Preliminary Strategy 7
  • 8. © 2017 Ignite Selling, Inc. All rights reserved. The six-step approach to Sales Coaching • Ask the sellers the right questions to break their internal barriers • Through individualized questions, enable the sellers to find ways to achieve success • Form questions that give insights about accounts’ status and the right plan of action • Plan the questions with the intent of coaching rather than putting down the sellers • Ask secondary and tertiary follow-up questions to make the sellers think and analyse 3. Ask the Right Questions 8
  • 9. © 2017 Ignite Selling, Inc. All rights reserved. The six-step approach to Sales Coaching • Successful coaching involves not just planning but also putting it into action • Establish well-thought out action plan encompassing:  Time-bound milestones  Clearly defined tasks  Owners of each task • Include timely follow-up activities to check if the plan is progressing as expected 4. Take Action – Move in for the attack 9
  • 10. © 2017 Ignite Selling, Inc. All rights reserved. The six-step approach to Sales Coaching • Frequently check the status of the strategy • See if the strategy has not worked well due to factors out of rep’s control • Determine if the strategy was faulty or the execution was poor • With the insights gathered, learn what worked well and what did not • Utilize the lessons learnt to refine the strategy 5. Check the status 10
  • 11. © 2017 Ignite Selling, Inc. All rights reserved. The six-step approach to Sales Coaching • Refine your strategy by asking ‘what-if ‘ questions • Employ rigorous contingency planning to develop a winning strategy • Make the sellers plan for the unexpected • Identify events that might require you to change your strategy based on,  How would the event occur?  What could trigger the event?  At which point in time might the event surface? • Always keep your strategies flexible to handle evolving circumstances 6. Refine your Strategy 11
  • 12. © 2017 Ignite Selling, Inc. All rights reserved. Outcome of Strategic Sales Coaching Shorter Sales Cycles Outcome of Strategic Sales Coaching 12 Improved team performance Increased top-line growth Tuned-up and supercharged sales engine Sustainable success for the business
  • 13. © 2017 Ignite Selling, Inc. All rights reserved. About Ignite Selling Inc. 13 • Eight decades of experience in Sales, Sales Coaching and Sales Training • Develops custom sales training solutions • Creators of the Interactive Learning Maps™ for Sales and the Competitive Capstone Simulation™ for Sales • Authors of Premeditated Selling ™ a book chosen by ATD to be “the new way of developing smart sales strategy” • Trained over 10,000 sales people worldwide • Ignites & inspires teams DOWNLOAD the White Paper to Learn More
  • 14. © 2017 Ignite Selling, Inc. All rights reserved.© 2017 Ignite Selling, Inc. All rights reserved.© 2017 Ignite Selling, Inc. All rights reserved. sales@igniteselling.com (703) 234-5275www.igniteselling.com Follow Us: Thank you