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A Snapshot of
SIOP 2016
I/O at Work presents
2016 SIOP Conference
E a ch week I /O at W ork is relea s ing “W ha t yo u need to
kno w” a bo ut the pres enta tio ns fro m this yea r ’s SIOP
co nference. We’ve gro uped thes e key ta keaways into
fo ur to pics .
 E mployee Succes s
 B us ines s Succes s
 Fa irne s s
 SIOP B o nus Cove ra ge
Part Two
Business Success
Strategies that Improve Organizations
 Ho w to Help Peo ple E xecute B us ines s Stra tegy
 News o n E ffective Cha nge Ma na gement
 Ho w Interna l a nd E x terna l Pro fes s io na ls Ca n Wo rk
To gether
 Dis cover V irtua l Fa cilita tio n B es t Pra ctices
Helping People Execute
Business Strategies
Authors
Lynn Collins
http://www.bts.com/
W ha t yo u need to kno w
 HR needs to be s trategic and proactive and provide
to o ls , po licies , a nd pra ctices tha t a re a ligned with
a nd fully s uppo rtive o f the o rga niza tio n’s bus ines s
s tra tegy.
 Input and continued s upport from leaders who s et
the s tra tegy is critica l fo r interventio n s ucces s.
 Memo ra ble interventio ns tha t crea te a nd build a
clea r line o f s ight, pa s s io n, a nd peo ple ca pa bilities
s uch a s rea l - life current s ta te s tra tegic bus ines s
s imula tio ns , perfo rma nce ma na gement s ys tems , a nd
co mpens a tio n/reward incentives drive s tra tegy
executio n .
Helping People Execute Business Strategies
Change Management
Initiatives Gone Awry
Authors
Laurie Wasko
Rose Keith
http://www.selectinternational.com/blog
Change Management Initiatives Gone Awry
W ha t yo u need to kno w
 Start building relations hips with all potential
pa rtners a nd s ta keho lders in yo ur o rga niza tio n.
Right no w. To day. Do n’ t wa it. Lea rn their la ngua ge,
ga in a better unders ta nding o f their pers pective,
a nd ma ke s ure to levera ge tha t info rma tio n.
 Give the “Cha nge RJ P” – a nticipa te a nd co mmunica te
bo th the po s itive a nd nega tive impa cts tha t the
cha nge may have. In prepa ring fo r the nega tives ,
create one - pagers, quick guides , and other job aid
to o ls to help yo ur key co nta cts dea l with the
difficult co nvers a tio ns they ’re mo s t likely to have
(over a nd over a ga in).
W ha t yo u need to kno w
 Pilot, pilot, pilot – if pos s ible, pilot tes t with a
s ma ller, mo re co ntro lled gro up firs t in o rder to ga in
feedba ck a nd ins ight. U s e this info rma tio n to ma ke
improvements befo re ro lling o ut o n a la rger s ca le.
Change Management Initiatives Gone Awry
How Internal and External I/O’s
Can Work Better Together
Through Difficult Situations
Chair: Kathy MacKay (Aon Hewitt)
Panelists
Heather Rooney (CEB)
Chad Thompson (Taylor Strategy Partners)
KD Zaldivar (Shell Oil)
Ann Nakamura (Union Pacific)
W ha t yo u need to kno w
 Interna l a nd ex terna l co ns ulta nts s ho uld be inves ted
in ea ch o thers ’ s ucces s. E a ch gro up ha s pres s ures
the o ther may no t neces s arily be awa re o f a nd over -
co mmunica tio n ca n help hea d o ff po tentia l is s ues .
 Overpro mis ing s a les reps , va rying degrees o f I/O
expertis e, and IT- related is s ues are encountered by
interna l a nd ex terna l co ns ulta nts o n a da ily ba s is .
Invo lving the right s ta keho lders a t the right time is
critica l to keeping pro jects moving s mo o thly
fo rwa rd.
How Internal and External I/O’s Can
Work Better Together Through
Difficult Situations
W ha t yo u need to kno w
 Pa nel s es s io ns do no t have to be peo ple s itting
behind microphones weighing in on ques tions . T his
s es sio n fea tured live ro le playing a nd improv a s a
way o f s ho wing ho w no t to intera ct a s a n interna l o r
ex terna l co ns ulta nt with mea ningful debriefs .
How Internal and External I/O’s Can
Work Better Together Through
Difficult Situations
Integrating Virtual Facilitation
Best Practices into I/O
Methods
Author
David O’Connell
W ha t yo u need to kno w
 E s ta blis hing no rms fo r co mmunica tio n a nd
techno lo gy us e is critica l to tea m a nd pro ject
s ucces s. Team Chartering at the beginning of a
pro ject ca n be ins trumenta l in this pro ces s .
 Co llecting info rma tio n o n client o r tea m member
techno lo gica l ex perience a nd preference prio r to
beginning tas k work is es s ential.
Integrating Virtual Facilitation Best
Practices into I/O Methods
W ha t yo u need to kno w
 W hen fa ce - t o - fa ce intera ctio n is no t po s s ible,
ma x imize the us e o f s ynchro no us techno lo gy (e. g.,
videoconferencing) when engaging in team building,
co nflict ma na gement, a nd bra ins to rming.
Integrating Virtual Facilitation Best
Practices into I/O Methods
Need more information
Visit I/O AT WORK to learn more about
the latest I/O research and how to apply it.
www.ioatwork.com
 Fa irnes s
 SIOP B onus Coverage
More to come:

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A Snapshot of SIOP 2016 Part 2: Business Success

  • 2. I/O at Work presents 2016 SIOP Conference E a ch week I /O at W ork is relea s ing “W ha t yo u need to kno w” a bo ut the pres enta tio ns fro m this yea r ’s SIOP co nference. We’ve gro uped thes e key ta keaways into fo ur to pics .  E mployee Succes s  B us ines s Succes s  Fa irne s s  SIOP B o nus Cove ra ge
  • 3. Part Two Business Success Strategies that Improve Organizations  Ho w to Help Peo ple E xecute B us ines s Stra tegy  News o n E ffective Cha nge Ma na gement  Ho w Interna l a nd E x terna l Pro fes s io na ls Ca n Wo rk To gether  Dis cover V irtua l Fa cilita tio n B es t Pra ctices
  • 4. Helping People Execute Business Strategies Authors Lynn Collins http://www.bts.com/
  • 5. W ha t yo u need to kno w  HR needs to be s trategic and proactive and provide to o ls , po licies , a nd pra ctices tha t a re a ligned with a nd fully s uppo rtive o f the o rga niza tio n’s bus ines s s tra tegy.  Input and continued s upport from leaders who s et the s tra tegy is critica l fo r interventio n s ucces s.  Memo ra ble interventio ns tha t crea te a nd build a clea r line o f s ight, pa s s io n, a nd peo ple ca pa bilities s uch a s rea l - life current s ta te s tra tegic bus ines s s imula tio ns , perfo rma nce ma na gement s ys tems , a nd co mpens a tio n/reward incentives drive s tra tegy executio n . Helping People Execute Business Strategies
  • 6. Change Management Initiatives Gone Awry Authors Laurie Wasko Rose Keith http://www.selectinternational.com/blog
  • 7. Change Management Initiatives Gone Awry W ha t yo u need to kno w  Start building relations hips with all potential pa rtners a nd s ta keho lders in yo ur o rga niza tio n. Right no w. To day. Do n’ t wa it. Lea rn their la ngua ge, ga in a better unders ta nding o f their pers pective, a nd ma ke s ure to levera ge tha t info rma tio n.  Give the “Cha nge RJ P” – a nticipa te a nd co mmunica te bo th the po s itive a nd nega tive impa cts tha t the cha nge may have. In prepa ring fo r the nega tives , create one - pagers, quick guides , and other job aid to o ls to help yo ur key co nta cts dea l with the difficult co nvers a tio ns they ’re mo s t likely to have (over a nd over a ga in).
  • 8. W ha t yo u need to kno w  Pilot, pilot, pilot – if pos s ible, pilot tes t with a s ma ller, mo re co ntro lled gro up firs t in o rder to ga in feedba ck a nd ins ight. U s e this info rma tio n to ma ke improvements befo re ro lling o ut o n a la rger s ca le. Change Management Initiatives Gone Awry
  • 9. How Internal and External I/O’s Can Work Better Together Through Difficult Situations Chair: Kathy MacKay (Aon Hewitt) Panelists Heather Rooney (CEB) Chad Thompson (Taylor Strategy Partners) KD Zaldivar (Shell Oil) Ann Nakamura (Union Pacific)
  • 10. W ha t yo u need to kno w  Interna l a nd ex terna l co ns ulta nts s ho uld be inves ted in ea ch o thers ’ s ucces s. E a ch gro up ha s pres s ures the o ther may no t neces s arily be awa re o f a nd over - co mmunica tio n ca n help hea d o ff po tentia l is s ues .  Overpro mis ing s a les reps , va rying degrees o f I/O expertis e, and IT- related is s ues are encountered by interna l a nd ex terna l co ns ulta nts o n a da ily ba s is . Invo lving the right s ta keho lders a t the right time is critica l to keeping pro jects moving s mo o thly fo rwa rd. How Internal and External I/O’s Can Work Better Together Through Difficult Situations
  • 11. W ha t yo u need to kno w  Pa nel s es s io ns do no t have to be peo ple s itting behind microphones weighing in on ques tions . T his s es sio n fea tured live ro le playing a nd improv a s a way o f s ho wing ho w no t to intera ct a s a n interna l o r ex terna l co ns ulta nt with mea ningful debriefs . How Internal and External I/O’s Can Work Better Together Through Difficult Situations
  • 12. Integrating Virtual Facilitation Best Practices into I/O Methods Author David O’Connell
  • 13. W ha t yo u need to kno w  E s ta blis hing no rms fo r co mmunica tio n a nd techno lo gy us e is critica l to tea m a nd pro ject s ucces s. Team Chartering at the beginning of a pro ject ca n be ins trumenta l in this pro ces s .  Co llecting info rma tio n o n client o r tea m member techno lo gica l ex perience a nd preference prio r to beginning tas k work is es s ential. Integrating Virtual Facilitation Best Practices into I/O Methods
  • 14. W ha t yo u need to kno w  W hen fa ce - t o - fa ce intera ctio n is no t po s s ible, ma x imize the us e o f s ynchro no us techno lo gy (e. g., videoconferencing) when engaging in team building, co nflict ma na gement, a nd bra ins to rming. Integrating Virtual Facilitation Best Practices into I/O Methods
  • 15. Need more information Visit I/O AT WORK to learn more about the latest I/O research and how to apply it. www.ioatwork.com  Fa irnes s  SIOP B onus Coverage More to come: