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Igo6 uspresentation 2013

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IGO6 provides a complete set of business
processes to support your insurance business:
- Quoting
- Underwriting
- Policy Administration
- Billing / Accounting
- Claims Management

The IGO6 solution:
- Runs on a standard Microsoft platform
- Supports all insurance lines of business
via IGO6’s flexibility

Published in: Technology
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Igo6 uspresentation 2013

  1. 1. The Company US COMPANY: • Insurance Global Operations is a US company based in Minneapolis and has onshore and offshore subsidiaries in Europe and Offshore IGO6: • Insurance Global Operations is the developer and owner of the product IGO6 INSURANCE EXPERTS: • Founders an directors have successfully owned and developed insurance companies, brokers, and internet quoting FINANCIALLY STRONG: • The equity of the company is split between: • The founder and its management • A family office with assets over $1 Billion in financial services • Swiss Re, the second largest worldwide reinsurer
  2. 2. The Company GLOBAL TEAM • +100 employees • Olivier Jaillon is the Founder and Chief Innovation Officer (based in New York and Paris): • Olivier has successfully created wholesale and direct brokers in Europe, has taken over insurance companies and developed them across countries. Olivier has also built an insurance BPO company and has remained the main shareholder of these entities. Olivier has been an entrepreneur for the last 15 years. • Didier Lamour is the CEO for the US (based in Minneapolis): • Didier has more than 30 years of experience in the creation and implementation of new Information systems, Didier has successfully supported some of the largest insurance carriers in the world. Prior to joining IGO, Didier managed a well-known insurance solution provider in the US for 10 years. • Bruno Desgranges is the CEO for the EMEA (based in Paris): • Bruno has been working in the field of insurance and information technology in the US and France for 15 years. Bruno has held positions respectively as Technical Architect, Project Director and Chief Information Officer. Since 2009, Bruno has been in charge of the development of IGO on the Microsoft development platform. REFERENCES • Our list of references includes a dozen clients who handle millions of policies on a day to day basis and is maintained by the IGO6 team, some in a BPO arrangement.
  3. 3. Business Expertise INSURANCE BACKGROUND • IGO6 was rebranded on the last release • IGO6 built on the basis of insurers needs • All employees have insurance background BEST PRACTICES • IGO6 is not only a product, it bring you best insurance processes IMPLEMENTATION • Agile software development in phases with no disruption of the day to day business APP STORE • Recurrent delivery of new processes through our AppStore • Recurrent delivery of new features through our AppStore APP STORE
  4. 4. Business Expertise HOW WE BUILD THE BEST IGO6 PRODUCT 1. We deliver new business processes and new features constantly through our AppStore 2. We capitalize on every project and improve the core components 3. We enphasize the business virtuous circle
  5. 5. The Technology N-TIER ARCHITECTURE BASED ON THE .NET FRAMEWORK
  6. 6. The Technology UNIFIED UI & PROCESSES IN THE IGO6 ECOSYSTEM
  7. 7. The Technology WEB SERVICES NATIVE What we offer IGO6 Web Services broadcasting • Administration (100) • Product Factory (50) • Partnership (50) • Actors (50) • Quotes & Policies (200) • Accounting (50) • Claims (200) • External Systems Connectors (100) What we build Websites • IGO6 Back office • Producer Portal • Customer Portal • Member Portal What we connect External Systems • MS Dynamics • MS SharePoint • …
  8. 8. The Technology WORLDWIDE APPROACH • Dynamic multi-language, multi-currency, specificities per country (English, Spanish, French, German, Italian), all labels are database items allowing as little as a one month project to add a language FULL SUITE WEBSITE FACILITIES, PRODUCT FACTORY, POLICY ADMINISTRATION, CLAIMS ADMINISTRATION PORTAL…
  9. 9. The Product ALL LINES OF BUSINESS, LIFE AND PROPERTY AND CASUALTY • Sample of products include • Personal Property and Casualty Insurance • Commercial Property and Casualty Insurance • Specialty Insurance • Automobile • Fleet • Health • Motorcycle • Transportation • Accident • Homeowners • Builders • Travel • Lease • Civil Liability • Specialty • Comprehensive Occupational • Pet • Director’s and Officer’s liability, etc. • Mechanical breakdowns Users’ experience with business objectives • 30 % increase in productivity • 40 % increase in learnability
  10. 10. The Product BUSINESS INTELLIGENCE • Self BI: with Excel 2013 directly connected to the database, users can build up interactive request • OLAP cubes: Power pivot and Power view on SQL2012 • Big data and open data: partnership with Captain dash, interactive dashboard allowing your internal big data to be mashed up with open data (https://maps.google.com/maps/ms?ie=UTF8&oe=UTF8&msa=0&msid=105833408128032902805.00048bfbba4ecb314e822) WORKFLOW • Documentary workflow • Business workflow CRM • Encapsulated full CRM suite: CRM dynamics is integrated into our unified IGO6 user experience • Web Services to connect any external CRM ENTERPRISE SOCIAL NETWORK • Encapsulated full private social network based on Sharepoint 2013
  11. 11. Our Value Added for your Organization as a CEO TIME TO MARKET FOR PRODUCT MODIFICATION OR PRODUCT LAUNCHING • Products can be set up out-of-the-box by business users, 100% on the web • IT involvement to the degree you want, no compile or release DISTRIBUTION EFFICIENCY • Maximize sales with multi-channel support • Sales from any location • All distributions supported via a mobile device COLLABORATIVE WORK METHODS • Employees, producers, and customers easily communicate with public Social Media • Enterprise social network to improve business processes • Communication tools encapsulated FLEXIBLE DEPLOYMENT • The right deployment for your Organization (Cloud, Hosted, BPO) • Flexible pricing models • Onsite, offsite, and offshore implementation workforce
  12. 12. Our Value Added for your Organization as a CEO STANDARD IT TOOLS • Maintenance of the application can be performed by any IT company, and the costs will be optimized due to the competition between providers. • IGO6 can be easily hosted on any Microsoft Platform which lead to substantial reductions on the administration costs. • Choosing Microsoft as a single technology provider enables a larger discount when acquiring new licenses and to decrease the training costs of the IT Team. FIXED TIME / FIXED PRICE • Suitable for projects with well defined requirements and schedules • Flexibility to contract several smaller agreements • Ensures quality delivery of the final product within a pre-scheduled timeframe • Allowing to determine exactly the project budget in advance cash flow forecasts • The invoices are sent at the end of agreed «milestones“ • Administrative tasks reduced in comparison to time & materials project COMPLETE VARIABILITY OF IT COSTS • One shot payment model is adapted to organizations with strong positive cash flow and with a know-how in application maintenance • Licensing model is adapted to organizations with lower budget and also for companies interested to spread over time IT costs • A license commission rate (with a sliding decreasing scale) is applied to the amount of the written premium managed through the system • IT budget can be made totally variable: the fee includes both the acquisition of the license and corrective maintenance
  13. 13. Our Value Added for your Organization as a CEO PRODUCTIVITY: SAVE 30 % ON ADMINISTRATION EXPENSES AND BETTER YOUR COMBINED RATIO Clients & Policy management Claim management Average premium of a car insurance policy: $785 (http://www.iii.org) Insurance Company average costs for policy and claims management: $63 Cost reduced by 30% = -$19 per policy Impact on a portfolio of 100,000 policies Annual premium of a car insurance policy Annual average costs Money saved by IGO6 $6,300K -$1,900K $63 $44
  14. 14. Our Value Added for your Organization as a CEO LEARNABILITY • The hidden cost of staff attrition are significantly decreased • The cost of turnover has usually a large impact on companies’ performance • The cost of training can be significantly reduced • CASE STUDY • Average salary of a claim adjuster with 5 years of experience: $49,976 (http://swz.salary.com) • Average turnover rate: 16.4% (financial industry - http://www.nobscot.com) • Average turnover cost per employee: • 3 months of training and practice to become fully operational • Average cost per employee: 25% of an employee’s annual wages Hidden Cost AS-IF: $204,902 Hidden Costs of turnover for an organization of 100 employees: AS-IF: $204,902 TO-BE: $122,942 Hidden Costs reduced by 40% -$204,902 TO-BE: $122,942
  15. 15. The Differentiators+ THE ONLY REAL .NET SOLUTION ON THE MARKET+ THE ONLY FULL INSURANCE BUSINESS SUITE INCLUDING WORKFLOW, CRM, COMMUNICATION, ENTERPRISE SOCIAL NETWORK+ THE ONLY SOLUTION NATIVELY BUILT AROUND BUSINESS INTELLIGENCE+ THE ONLY SOLUTION BASED ON THE USER EXPERIENCE+ THE ONLY SOLUTION FUSIONED WITH YOUR DAY TO DAY DESKTOP EXPERIENCE+ THE ONLY SOLUTION THAT GIVES YOU THE BENEFIT OF BEST BUSINESS PRACTICES THROUGH ITS APPSTORE
  16. 16. The Differentiators• IGO6 IS A WEBSITE• IGO6 IS BUILT ON STANDARD TECHNOLOGY• IGO6 RUNS ON THE CLOUD• IGO6 CAN BE SOLD ON A SAAS MODEL• IGO6 EMPHASIZES THE USE OF BUSINESS INTELLIGENCE• IGO6 CAPITALIZES ON MICROSOFT RESEARCH & DEVELOPMENT SPENDINGS• IGO6 HAS A BUSINESS APPROACH CLOSE TO YOUR COMPANY’S NEEDS• IGO6 WILL KEEP ON DELIVERING NEW BUSINESS PROCESSES THROUGH ITS APPSTORE• IGO6 HELPS YOU SAVE MONEY ON PRODUCTIVITY AND LEARNABILITY• IGO6 IS SUPPORTED BY INSURANCE GLOBAL OPERATIONS AND HELD BY VERY STRONG SHAREHOLDERS

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