This document discusses DestiniaMC, a destination management company that has operated since 1968 and now operates in 12 countries and 60 destinations with 1,300 employees from 25 nationalities. It summarizes DestiniaMC's growth, business models including bed banking and tailor-made hotel distribution, use of analytics in contracting and product development, and how its business intelligence tools help partners increase volume and margins.

1. “Share our Passion”

2. 2

3. 3
Market Presence
Foundation as DMC in 1968
12 Countries & 60 Destinations
1.300 employees from 25 nationalities

4. 4
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0.5
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1.5
2.0
2.5
3.0
3.5
4.0
4.5
2008 2009 2010 2011 2012 2013 2014 2015
MillionPax
0.0
0.5
1.0
1.5
2.0
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3.0
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4.5
2008 2009 2010 2011 2012 2013 2014 2015
MillionPax
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
2008 2009 2010 2011 2012 2013 2014 2015
MillionPax
Sustainable Growth
Dynamic Tour Operation
Total Number of Guests
Share of Dynamic Tour Operation 50 %

5. 5
Source Markets
Germany
UK
Benelux & CH
Eastern Markets
North & South Europe

6. 6
Bed Banking
vs.
Tailor-made Hotel Distribution

7. 7
Bed banking Business Model
One customer
SupplierSupplierSupplierSupplier
Generic Hotel Content

8. 8
OTS Business Model
Client 1
TravelKiss 2 - OTS Trading Platform
Destinations
Client 2 Client 3 Client 4
Customized Portfolio
Hotels 2015 10.000
Contracts 28.000
Contract Updates
(Rates & Availability)
500.000
* For 5 main source
markets and 40 clients
 Local interaction with the
destinations;
 Analytically driven local
contractors & yielding teams;
Daily analytical monitoring
Right product, right price
Time to Market 7 min

9. 9
MTS/OTS Production Chain
Individual
Hotels
Hotel
Chains
DMC
Services
S
t
o
r
e
TK2
Contracting & Yielding
Booking Management
Invoicing & Payments
DMC Services
SupplierGateways
Hotel
Gate
ways
Indivi-
dual
For-
mats
OTA/
EDF
Notifi-
cation
P
l
a
y
e
r
Flatfile
Dynamic
Packagers
TO
system
Tour
Operators
TO
system
Online
Travel
Agencies
Destination
Datamining
Supply Production Distribution
WS/
OTA
Trans-
action

10. 10
Tour Operator Behaviours
Customised contracting for partners’ needs
* PT Arrival Date TY 2015 / Dynamic TTOO
Tour Operator Source Market*
Board Code English German South-Europe
AI 18% 6% 23%
HB 12% 23% 15%
BB 29% 54% 44%
SC 42% 18% 18%
Tour Operator Source Market*
Values English German South-Europe
Avg Price per Pax/Stay 220,53 260,70 157,07
Stay Days - Avg 6,97 8,16 4,14
Booking Window - Avg 90,65 89,89 49,22

11. 11
How to get the best Price & Availability?
Fully integrated BI solution
 Internal Information /
Analysis client behavior:
- What is he searching for;
- When does the client
book
- Which Hotel/Room type
- What price
- Stay
 Market Data /
Competitiveness analysis

12. 12
Business Intelligence
Trick: Highly sophisticated DW & Smart reports for operational users (e.g.. R&Y, Contracting, Reservation staff)
Cheapest Rate available
Cheapest rate available

13. 14
Key Messages
Player-Hub Technology
+
local Know-How
+
analytical Contracting
+
customized Portfolio & Conditions
=
Volume & Margin Increase for our Partners

14. THANK YOU!
Obrigada!