The document discusses strategies for engaging millennial employees based on the author's experience transforming a low engagement team. It advocates showing care from day one through frequent team building and support. Managers should keep communication real-time using scrums, one-on-ones, and meetings. Career goals should be aligned to projects and milestones mapped out. Employees should be empowered to self-direct their work while understanding how their work makes an impact.

1. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
Lessonslearned and practical
strategies
[

2. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
Lessons
Learned
The family
Roadmap Real-time
Demo-
cracy
About Me
b K
x Z

3. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
“At my previouscompany, I
successfullytransformed a team
with lowengagement and high
turnover to one ofthe most
engaged and highperformingteams
in the company…here’s howIdid
it.”

4. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
why millennialsleave a job
“thisis not the
right job for
me”
“thisjob is
boringand
repetitive”
“I’m not learning
anythingnew”
“it’s not
furtheringmy
career”

5. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
Traning/ Mentorship Benefits Interesting&Challenging
Work
Career Advancement
Opportunities
Salary
what’s important to next-gen employees
CareerOpportunitiesis the most
important factor in a job

6. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
“It’s important that every manager
genuinelycaresabout their team. Thisis
especiallyimportant for Millennialswho
grewup in an environment oflovingand
shelteringparents.”
K
a

7. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
Firstimpressionsare everything. Rightfrom
Day1we made eachmember feel like they
were part ofour family. We had1:1training
sessionseverydayfor the firstweekand job
shadowingwith different membersofthe team
for the first month. We even provided a nice
welcome binder with personal messagesand
tipsfrom the team to help our member hit the
groundrunning.
Quarterlyeventsorganized by eachmember of
the team (i.e. golfing, karaoke, curling).
We had eachother’s back. Noman leftbehind,
no finger pointing.

8. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
“Millennialsgrewup in an era ofemail,
instant messaging, twitter, snapchat.
Keep your conversationsfrequent,
ongoingand in real-time.”

9. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
Every Monday morning, we
gathered together to discuss
operational tasks, projectsand
issuesfor the upcomingweek
Focuson employee
Development objectives
Start: “Howare thingsgoing”
End: “Isthere anythingIcan do to
make thingseven better”
Open door policy
Provide feedbackand recognition
assoon aspossible
Every twoweekswe met asa team
to workon projectsand activities
to improve our team, processes
and systems
frequent, ongoingand real-time
H
G

10. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
“Understand their career goalsand align
projectsand tasksthat will help take
them one step closer”

11. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
Amap containingall the levelson the team alongwith the skills
required to reach the next level
Almost like a videogame  Gamification ofcareer
Created a road map for each team member that wastailored to
his/her career goals
our vision

12. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
clearly layout howto progress

13. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
assessment done yearly, milestonestracked monthly

14. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
“You’re hiringreallysmart and
responsible adults, empower them
with the ability selfdirect – layout what
needsto be done and let them figure it
out”

15. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
let them figure it out
Engineer
BusinessAnalyst
BusinessAnalyst
Mathematician
É
Let the team knowwhat
needsto be done and
allowthem to split up
the work

16. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
EveryFriday, we wouldget together,
thinkoutside the boxandwork on
initiativesthat evolve our systems,
processesand team
in order to improve, we need to evolve
We cannot advance ifwe continue doing
the same thingover and over.

17. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
It is very important for Millennialsto knowhowthey are makinga difference. We clearly
mapped out our team’s “businessmodel” usinga LeanCanvas.
Benefits:
- Providesclear
direction/objectivesfor
team and customers
- Helpsexecutives
understand value
propositions
- Helpshighlight areasof
improvement

18. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
letshear it from the Millennials
HIGHLYTRAINED
j
å
j

19. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
let’s review
Showthat you care
fromDay1and
continue with team
buildingand
support
Keep it frequent
and real-time
throughscrums,
1:1’s, adhoc, team
meetings
Clearlylayout
milestonesand
align projects/ tasks
to career goals
Democratize and
revolutionize work
Ñ

20. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
Irecentlyleft the corporate worldto startupRallyteam.
Rallyteamisa collaborationplatformfor helping
organizationsincrease productivityand engagement by
intelligentlyaligningemployeesto projectsandtasks
where theywill have the most impact andpersonal
growth.
Selectedin the top40startupsto present at theLaunch
Festival: www.youtube.com/watch?v=enLUt5bbFVI
1(281)8815382
huan.ho@rallyteam.com
huansblog.com
@hqho
1355MarketSt.
Suite#488
SanFrancisco,CA
takingthisto the next level

21. Phone:+1(281)8815382| e-mail: huan.ho@rallyteam.com
Contact me any time!