1. E-
learning
Hello class time to begin the tutorial
on Netiquette--proper online
etiquette
Colleen Striegle Steward Reeves
AET 545
Dr. Linda B. Justus Start
November 19, 2012
2. Introduction
• This tutorial will illustrate the criteria for netiquette behavior in business.
• Define Netiquette
• The use of
• Emoticons
• Abbreviations
• Capitalizations
• Application of terminology
Next
3. In Business
After reviewing this video—
Netiquette Defined
• Discussion Question #1 What is netiquette?
Next
4. In Business
Professional E-mails
• Should be case sensitive
• You should never use all caps
• All caps could be considered yelling
• All words in professional e-mails should be spelled out
• Do not use acronyms
• This will avoid confusion
• Professional e-mails should not have emoticons.
• Take time to preview your e-mail
• So that you do not sound mad or angry
• So that you mean exactly what you say Next
5. In Business
After reviewing this video—
Jane's E-mail
• Discussion Question # 2: What is wrong with
Jane’s professional e-mail?
Next
6. Review of Business Netiquette
Please click on the quiz below and review how you did in this
course
Quiz
Next
8. Thank You
Businessnetiquette (2012, March 4). Professional Netiquette Rules from The
School of Netiquette [Video file]. Retrieved from YouTube website:
http://www.youtube.com/watch?NR=1&feature=endscreen&v=GfinqFlSxiU
Chiles, D. (2012, February 16). The Two Definitions of Netiquette by David
Chiles [Video file]. Retrieved from YouTube website:
http://www.youtube.com/watch?feature=fvwp&NR=1&v=oZ3Z0RXYLwQ
Manicturtle (2009, May 31). Cubing Out: Email Etiquette [Video file].
Retrieved from YouTube website: http://www.youtube.com/watch?
v=akJU83C34Hg&feature=player_detailpage
Begin
