Hossam Belal has over 10 years of experience in telesales, business development, writing, and translation. His work experience includes making phone calls and developing proposals for clients at HSE Contractors from 2016-2017. Previously, he worked in senior telesales roles at Emerging Media from 2013-2016 and FAS Credit Card Service USA from 2012-2013, where he made phone calls to customers, handled difficult customers, and supported teammates. He also has experience in business development and research from 2009-2011 at Lavender Group. Hossam Belal graduated from the Faculty of Law at Ain Shams University and has references available upon request.

1. Hossam Belal
Senior Telesales/Business Development/Writer/Translator
Contact Information
Zahraa Nasr City,Building 811, Apartment 13
hossamwriter@gmail.com
(010) 669- 54361
Work Experience
HSE Contractors, Business Development
2016-2017
1. Making phone calls to clients to collect information about future projects for a min. of 2 hours a day.
2. Developing and sending an average of 6 technical proposals a day.
3. Internet research for future bids and clients’ contact info.
4. Sending faxes and emails every week to clients.
5. Following up on proposals sent to clients
6. Performing multi-tasks to help reach out for more clients such as updating our company brochure, creating
standard email templates, organizing the company’s shared drive marketing folders, etc.
7. Reporting the job progress of your marketing team to your manager
Emerging Media, Senior Telesales
2013-2016
1. Making phone calls to UK customers to provide them with products and services.
2. Handling difficult customers and getting their details
3. Supporting my team mates and the whole floor.
FAS Credit Card Service USA, Telesales Agent
2012-2013
1. Making phone calls to US customers to provide them with lower interest rates on their credit card through the
bank.
2. Handling difficult customers and getting their details.
3. Supporting my team mates and the whole floor.
Lavender Group, Business Development
2009-2011
1. Internet research for worldwide companies to participate in conferences and exhibitions
2. Writing official letters and translating.
3. Contacting embassies for foreign client's details.

2. Education
Faculty of Law- Ain Shams University
References
Available on request.