The document discusses the benefits and challenges of implementing one ERP system, one IT standard, and one IT team across an organization. It describes how a single ERP system can systematize and automate processes from sales to delivery. However, implementing one ERP requires cooperation across different business units. Having one IT standard and team provides consistent support and processes, though users may need to adapt to new standards and teams must overcome organizational challenges. The document is from an annual management meeting reviewing IT services and achievements in 2016.
1. 21st October, 2016
PERFECT IS NON-STOP IMPROVEMENT
IT CHALLENGES & ARCHIEVEMENTS
2017
Annual Management Meeting - Year 2016
2. 21st October, 2016
Annual Management Meeting - Year 2016
WHAT’S NEW IN IT SERVICES ?
• ONE ERP SYSTEM
• ONE IT STANDARD
• ONE IT TEAM
3. 21st October, 2016
Annual Management Meeting - Year 2016
WHAT’S BENEFIT OF ONE ERP ?
Sales Budgeting
Sales
Forecasting
Demand
Management
Material
Requirement
Planning
Schedule
Production
Production
Execution
A complete system from Sale Order to Delivery Note
4. 21st October, 2016
Annual Management Meeting - Year 2016
WHAT’S BENEFIT OF ONE ERP ?
Systemization all processes for avoiding
misinformation
Customer
Credit
Management (FI)
Production (PP)Inventory (MM)SAP
Sales Order
Credit Check
•Credit limit
•Overdue
ATP
•Stock availability
Automatically
Requirement
•Send requirement
6. 21st October, 2016
Annual Management Meeting - Year 2016
WHAT’S CHALLENGE OF ONE ERP ?
Keyword: COOPERATION
Corporate Office BPOs Country
Business Units
MDM + Technical
Key Users
Consultant
7. 21st October, 2016
Annual Management Meeting - Year 2016
WHAT’S BENEFIT OF ONE IT TEAM ?
• ONE SPIRIT
IT is a Service Provider with Customer Satisfaction mind-set
• ONE COMMITMENT
IT Support/Response is committed by a clear
Service Level Agreement.
• ONE PROCESS
End-use is available monitor IT Support Process transparently
10. 21st October, 2016
Annual Management Meeting - Year 2016
WHAT’S BENEFIT OF ONE IT STANDARD ?
End-user’s work is more convenience with the
support from hi-standard IT Services
11. 21st October, 2016
Annual Management Meeting - Year 2016
WHAT’S CHALLENGE OF ONE IT STANDARD ?
End-user needs get-trained, adapting, self-learning for
their own benefit with the relentless support of IT Team