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Enterprises as model-driven systems
Henderik A. Proper
My research interests
The science, practice, and art of domain modelling
In particular: model-driven systems in an enterprise context
Return on Modelling Effort (RoME)
2
Agenda
• Enterprises & models
• Models in enterprises
• Models & enterprises in the digital age
3
Agenda
• Enterprises & models
• Models in enterprises
• Models & enterprises in the digital age
4
What is an enterprise?
Companies
Agencies
Factories
Logistics networks
Hospitals
Universities
Mobility networks
A purpose-driven system
The purpose being its enterprise
model?
What is a
6
model?
What is a
“Naturally, they [ engineers ] are looking for forms
and practices of design they are familiar with”
S. Junginger. Organizational Design Legacies & Service Design. Design
Journal, 2015. Special Issue: Emerging Issues in Service Design.
What is a domain model?
7
Transporter
Completer
Customer
complete purchase
pay purchase
Assortment
Pizzeria
Baker
bake purchase
transport purchase
Recipes
Customer data Maps
What is a domain model?
8
Transporter
Completer
Customer
complete purchase
pay purchase
Assortment
Pizzeria
Baker
bake purchase
transport purchase
Recipes
Customer data Maps
What is a domain model?
9
What is a domain model?
10
Transporter
Completer
Customer
complete purchase
pay purchase
Assortment
Pizzeria
Baker
bake purchase
transport purchase
Recipes
Customer data Maps
What is a domain model?
11
Transporter
Completer
Customer
complete purchase
pay purchase
Assortment
Pizzeria
Baker
bake purchase
transport purchase
Recipes
Customer data Maps
Transporter
Completer
Customer
complete purchase
pay purchase
Assortment
Pizzeria
Baker
bake purchase
transport purchase
Recipes
Customer data Maps
What is a domain model?
12
What is a domain model?
13
Transporter
Completer
Customer
complete purchase
pay purchase
Assortment
Pizzeria
Baker
bake purchase
transport purchase
Recipes
Customer data Maps
Transporter
Completer
Customer
complete purchase
pay purchase
Assortment
Pizzeria
Baker
bake purchase
transport purchase
Recipes
Customer data Maps
What is a domain model?
14
a social artifact that is:
acknowledged by an observer
as representing
an abstraction
of some domain
for a particular purpose
H. A. Proper and G. Guizzardi. On Domain Conceptualization. In D. Aveiro, G. Guizzardi, R. Pergl, and H. A. Proper, editors,
Advances in Enterprise Engineering XIV - 10th Enterprise Engineering Working Conference, EEWC 2020, Bozen-Bolzano,
Italy, September 28, October 19, and November 9-10, 2020, Revised Selected Papers, volume 411 of Lecture Notes in
Business Information Processing, pages 49-69. Springer, Heidelberg, Germany, 2021.
Based on Peirce, Ogden & Richards, Apostel,
Stachowiak, FRISCO, …
And our own work 😇
Conceptual versus utilisation-design
Conceptual domain model:
• A domain model that aims to be an as true as possible
representation of the concepts and relations as identified
in the domain
Utilisation-design domain model:
• A domain model that has a representation that is suitable
for some computational or experiential purpose, which
may compromise the conceptual truefulness
15
Conceptual versus utilisation-design
16
Transporter
Completer
Customer
complete purchase
pay purchase
Assortment
Pizzeria
Baker
bake purchase
transport purchase
Recipes
Customer data Maps
Transporter
Completer
Customer
complete purchase
pay purchase
Assortment
Pizzeria
Baker
bake purchase
transport purchase
Recipes
Customer data Maps
Conceptual versus utilisation-design
17
Agenda
• Enterprises & models
• Models in enterprises
• Models & enterprises in the digital age
18
Role of models in enterprises
Understand
Assess
Diagnose
Design
Realise
Operate
Regulate
19
Role of models in enterprises
Understand
Assess
Diagnose
Design
Realise
Operate
Regulate
Understand the working of an
existing enterprise and / or its
environment
20
Role of models in enterprises
Understand
Assess
Diagnose
Design
Realise
Operate
Regulate
Assess an existing enterprise in
relation to e.g. a benchmark or a
reference model
21
Role of models in enterprises
Understand
Assess
Diagnose
Design
Realise
Operate
Regulate
Diagnose the causes of an identified
problem in an enterprise and / or its
environment
22
Role of models in enterprises
Understand
Assess
Diagnose
Design
Realise
Operate
Regulate
Express different design alternatives,
and analyse properties of the desired
design of an enterprise
23
Role of models in enterprises
Understand
Assess
Diagnose
Design
Realise
Operate
Regulate
Guidance, specification, or explanation
during the realisation of a (future)
design of an enterprise
24
Role of models in enterprises
Understand
Assess
Diagnose
Design
Realise
Operate
Regulate
Guidance, specification, or explanation
for the actors involved in the
operations of an enterprise
25
Role of models in enterprises
Understand
Assess
Diagnose
Design
Realise
Operate
Regulate
Externally formulated regulation on
the operational behaviour of an
enterprise
26
Engineering in context
“Naturally, they [ engineers ] are looking for forms
and practices of design they are familiar with”
S. Junginger. Organizational Design Legacies & Service Design. Design Journal,
2015. Special Issue: Emerging Issues in Service Design.
“design conversations”
27
Engineering in context
S. Junginger. Organizational Design Legacies & Service Design. Design Journal,
2015. Special Issue: Emerging Issues in Service Design.
“design conversations”
“authoring the organisation”
J. R. Taylor and E. J. Van Every. When Organization Fails: Why Authority Matters.
Routledge, London, United Kingdom, 2004.
R. Abraham, H. Niemietz, S. de Kinderen, and S. Aier. Can boundary objects mitigate
communication defects in enterprise transformation? Findings from expert interviews.
In R. Jung and M. Reichert, editors, Proceedings of the 5th International Workshop
on Enterprise Modelling and Information Systems Architectures, EMISA 2013, St.
Gallen, Switzerland, September 5-6, 2013, volume 222 of Lecture Notes in
Informatics, pages 27-40. Gesellschaft für Informatik, Bonn, Germany, 2013.
“boundary objects”
28
Engineering in context
Coherent
Continuous
Coordinated
Evidence-enabled
29
Engineering in context
Coherent
Continuous
Coordinated
Evidence-enabled
Models to ensure alignment &
integration of all relevant
aspects
30
Engineering in context
Coherent
Continuous
Coordinated
Evidence-enabled
Models to report / plan / design
all changes; not just by projects
31
Engineering in context
Coherent
Continuous
Coordinated
Evidence-enabled
Coordination in terms of models
among relevant stakeholders
and change efforts
32
Engineering in context
Coherent
Continuous
Coordinated
Evidence-enabled Models to enable informed
decision making, based on
evidence 33
Engineering in context
Coherent
Continuous
Coordinated
Evidence-enabled Models to enable informed
decision making, based on
evidence 34
The role of domain models
Coherent
Continuous
Coordinated
Evidence-enabled
Understand
Assess
Diagnose
Design
Realise
Operate
Regulate
35
×
Model-driven
RoME People centered
Agenda
• Enterprises & models
• Models in enterprises
• Models & enterprises in the digital age
36
An increasing role for IT
From
automation of information processing
via
automation of business processes
to being an
integral part of the business model
37
Challenges in the digital age
Agility
Anti-fragility
Robustness
Efficiency
Compliance
Challenges in the digital age
Agility
Anti-fragility
Robustness
Efficiency
Compliance
Agile enterprise
Real-time enterprise
Design-time = run-time
DevOps
Continuous engineering
Increasing role of model-driven systems
Agility
Anti-fragility
Robustness
Efficiency
Compliance
Agile enterprise
Real-time enterprise
Design-time = run-time
DevOps
Continuous engineering
xAI
Digital twins
Low code; High models
BP Management
Enterprise analytics
Model-driven engineering
EA Management
Opportunities for model-driven systems
Agility
Anti-fragility
Robustness
Efficiency
Compliance
Agile enterprise
Real-time enterprise
Design-time = run-time
DevOps
Continuous engineering
xAI
Digital twins
Low code; High models
BP Management
Enterprise analytics
Model-driven engineering
EA Management
Collaboration engineering
Enterprise mining
AI assistance
Simulation & animation
Process & rule engines
Advanced UIs
Towards an integrated concept
Agility
Anti-fragility
Robustness
Efficiency
Compliance
Agile enterprise
Real-time enterprise
Design-time = run-time
DevOps
Continuous engineering
xAI
Digital twins
Low code; High models
BP Management
Enterprise analytics
Model-driven engineering
EA Management
Collaboration engineering
Enterprise mining
AI assistance
Simulation & animation
Process & rule engines
Advanced UIs
Agility
Anti-fragility
Robustness
Efficiency
Compliance
Agile enterprise
Real-time enterprise
Design-time = run-time
DevOps
Continuous engineering
xAI
Digital twins
Low code; High models
BP Management
Enterprise analytics
Model-driven engineering
EA Management
Collaboration engineering
Enterprise mining
AI assistance
Simulation & animation
Process & rule engines
Advanced UIs
Model-driven enterprises
Agenda
• Enterprises & models
• Models in enterprises
• Models & enterprises in the digital age
44

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Models as the Foundation for Agile and Resilient Digital Enterprises

  • 1. Enterprises as model-driven systems Henderik A. Proper
  • 2. My research interests The science, practice, and art of domain modelling In particular: model-driven systems in an enterprise context Return on Modelling Effort (RoME) 2
  • 3. Agenda • Enterprises & models • Models in enterprises • Models & enterprises in the digital age 3
  • 4. Agenda • Enterprises & models • Models in enterprises • Models & enterprises in the digital age 4
  • 5. What is an enterprise? Companies Agencies Factories Logistics networks Hospitals Universities Mobility networks A purpose-driven system The purpose being its enterprise
  • 7. model? What is a “Naturally, they [ engineers ] are looking for forms and practices of design they are familiar with” S. Junginger. Organizational Design Legacies & Service Design. Design Journal, 2015. Special Issue: Emerging Issues in Service Design. What is a domain model? 7
  • 8. Transporter Completer Customer complete purchase pay purchase Assortment Pizzeria Baker bake purchase transport purchase Recipes Customer data Maps What is a domain model? 8
  • 9. Transporter Completer Customer complete purchase pay purchase Assortment Pizzeria Baker bake purchase transport purchase Recipes Customer data Maps What is a domain model? 9
  • 10. What is a domain model? 10 Transporter Completer Customer complete purchase pay purchase Assortment Pizzeria Baker bake purchase transport purchase Recipes Customer data Maps
  • 11. What is a domain model? 11 Transporter Completer Customer complete purchase pay purchase Assortment Pizzeria Baker bake purchase transport purchase Recipes Customer data Maps
  • 12. Transporter Completer Customer complete purchase pay purchase Assortment Pizzeria Baker bake purchase transport purchase Recipes Customer data Maps What is a domain model? 12
  • 13. What is a domain model? 13 Transporter Completer Customer complete purchase pay purchase Assortment Pizzeria Baker bake purchase transport purchase Recipes Customer data Maps
  • 14. Transporter Completer Customer complete purchase pay purchase Assortment Pizzeria Baker bake purchase transport purchase Recipes Customer data Maps What is a domain model? 14 a social artifact that is: acknowledged by an observer as representing an abstraction of some domain for a particular purpose H. A. Proper and G. Guizzardi. On Domain Conceptualization. In D. Aveiro, G. Guizzardi, R. Pergl, and H. A. Proper, editors, Advances in Enterprise Engineering XIV - 10th Enterprise Engineering Working Conference, EEWC 2020, Bozen-Bolzano, Italy, September 28, October 19, and November 9-10, 2020, Revised Selected Papers, volume 411 of Lecture Notes in Business Information Processing, pages 49-69. Springer, Heidelberg, Germany, 2021. Based on Peirce, Ogden & Richards, Apostel, Stachowiak, FRISCO, … And our own work 😇
  • 15. Conceptual versus utilisation-design Conceptual domain model: • A domain model that aims to be an as true as possible representation of the concepts and relations as identified in the domain Utilisation-design domain model: • A domain model that has a representation that is suitable for some computational or experiential purpose, which may compromise the conceptual truefulness 15
  • 16. Conceptual versus utilisation-design 16 Transporter Completer Customer complete purchase pay purchase Assortment Pizzeria Baker bake purchase transport purchase Recipes Customer data Maps
  • 17. Transporter Completer Customer complete purchase pay purchase Assortment Pizzeria Baker bake purchase transport purchase Recipes Customer data Maps Conceptual versus utilisation-design 17
  • 18. Agenda • Enterprises & models • Models in enterprises • Models & enterprises in the digital age 18
  • 19. Role of models in enterprises Understand Assess Diagnose Design Realise Operate Regulate 19
  • 20. Role of models in enterprises Understand Assess Diagnose Design Realise Operate Regulate Understand the working of an existing enterprise and / or its environment 20
  • 21. Role of models in enterprises Understand Assess Diagnose Design Realise Operate Regulate Assess an existing enterprise in relation to e.g. a benchmark or a reference model 21
  • 22. Role of models in enterprises Understand Assess Diagnose Design Realise Operate Regulate Diagnose the causes of an identified problem in an enterprise and / or its environment 22
  • 23. Role of models in enterprises Understand Assess Diagnose Design Realise Operate Regulate Express different design alternatives, and analyse properties of the desired design of an enterprise 23
  • 24. Role of models in enterprises Understand Assess Diagnose Design Realise Operate Regulate Guidance, specification, or explanation during the realisation of a (future) design of an enterprise 24
  • 25. Role of models in enterprises Understand Assess Diagnose Design Realise Operate Regulate Guidance, specification, or explanation for the actors involved in the operations of an enterprise 25
  • 26. Role of models in enterprises Understand Assess Diagnose Design Realise Operate Regulate Externally formulated regulation on the operational behaviour of an enterprise 26
  • 27. Engineering in context “Naturally, they [ engineers ] are looking for forms and practices of design they are familiar with” S. Junginger. Organizational Design Legacies & Service Design. Design Journal, 2015. Special Issue: Emerging Issues in Service Design. “design conversations” 27
  • 28. Engineering in context S. Junginger. Organizational Design Legacies & Service Design. Design Journal, 2015. Special Issue: Emerging Issues in Service Design. “design conversations” “authoring the organisation” J. R. Taylor and E. J. Van Every. When Organization Fails: Why Authority Matters. Routledge, London, United Kingdom, 2004. R. Abraham, H. Niemietz, S. de Kinderen, and S. Aier. Can boundary objects mitigate communication defects in enterprise transformation? Findings from expert interviews. In R. Jung and M. Reichert, editors, Proceedings of the 5th International Workshop on Enterprise Modelling and Information Systems Architectures, EMISA 2013, St. Gallen, Switzerland, September 5-6, 2013, volume 222 of Lecture Notes in Informatics, pages 27-40. Gesellschaft für Informatik, Bonn, Germany, 2013. “boundary objects” 28
  • 30. Engineering in context Coherent Continuous Coordinated Evidence-enabled Models to ensure alignment & integration of all relevant aspects 30
  • 31. Engineering in context Coherent Continuous Coordinated Evidence-enabled Models to report / plan / design all changes; not just by projects 31
  • 32. Engineering in context Coherent Continuous Coordinated Evidence-enabled Coordination in terms of models among relevant stakeholders and change efforts 32
  • 33. Engineering in context Coherent Continuous Coordinated Evidence-enabled Models to enable informed decision making, based on evidence 33
  • 34. Engineering in context Coherent Continuous Coordinated Evidence-enabled Models to enable informed decision making, based on evidence 34
  • 35. The role of domain models Coherent Continuous Coordinated Evidence-enabled Understand Assess Diagnose Design Realise Operate Regulate 35 × Model-driven RoME People centered
  • 36. Agenda • Enterprises & models • Models in enterprises • Models & enterprises in the digital age 36
  • 37. An increasing role for IT From automation of information processing via automation of business processes to being an integral part of the business model 37
  • 38. Challenges in the digital age Agility Anti-fragility Robustness Efficiency Compliance
  • 39. Challenges in the digital age Agility Anti-fragility Robustness Efficiency Compliance Agile enterprise Real-time enterprise Design-time = run-time DevOps Continuous engineering
  • 40. Increasing role of model-driven systems Agility Anti-fragility Robustness Efficiency Compliance Agile enterprise Real-time enterprise Design-time = run-time DevOps Continuous engineering xAI Digital twins Low code; High models BP Management Enterprise analytics Model-driven engineering EA Management
  • 41. Opportunities for model-driven systems Agility Anti-fragility Robustness Efficiency Compliance Agile enterprise Real-time enterprise Design-time = run-time DevOps Continuous engineering xAI Digital twins Low code; High models BP Management Enterprise analytics Model-driven engineering EA Management Collaboration engineering Enterprise mining AI assistance Simulation & animation Process & rule engines Advanced UIs
  • 42. Towards an integrated concept Agility Anti-fragility Robustness Efficiency Compliance Agile enterprise Real-time enterprise Design-time = run-time DevOps Continuous engineering xAI Digital twins Low code; High models BP Management Enterprise analytics Model-driven engineering EA Management Collaboration engineering Enterprise mining AI assistance Simulation & animation Process & rule engines Advanced UIs
  • 43. Agility Anti-fragility Robustness Efficiency Compliance Agile enterprise Real-time enterprise Design-time = run-time DevOps Continuous engineering xAI Digital twins Low code; High models BP Management Enterprise analytics Model-driven engineering EA Management Collaboration engineering Enterprise mining AI assistance Simulation & animation Process & rule engines Advanced UIs Model-driven enterprises
  • 44. Agenda • Enterprises & models • Models in enterprises • Models & enterprises in the digital age 44