1. Heather Staton
95 White Owl Drive, Ashville, AL 35953
(205) 238-8405 (Cell)
heather.l.staton@gmail.com (Lowercase “L” not number 1)
Summary Demonstrated achiever with exceptional knowledge of software development, business
practices, and business processes and procedures.
Skilled at learning new concepts quickly, working well under pressure, and communicating ideas
clearly and effectively.
Extensive computer training, including knowledge of Microsoft Office (Word, Excel,
PowerPoint), QuickBase developed by Intuit, Rational ClearCase and ClearQuest, Jira developed
by Atlassian.
Education B.S. Degree in Business Administration
Major: Management Information Systems
Auburn University, Auburn, AL
Graduated with a 3.40 G.P.A
1998
Career History & Accomplishments
Stay at Home Mom/Caregiver to my Parents 2013-Present
Senior Functional Tester, EPL, Inc. Birmingham, AL
Served as a Release Lead. Worked with the software development team to
ensure releases met the qualification date, which included coordinating the
regression and load tests.
Represented the Testing Department in release planning meetings, including
providing testing estimates for individual enhancements to the software.
Responsible for end-user testing software code delivered by the engineers, in
relation to bug fixes and system enhancements.
Identify and report defects found during testing. Work with Project
Management for scheduling reported issues.
Assisted Customer Support Representatives with the testing and
troubleshooting of production issues.
Software Business Analyst, EPL, Inc. Birmingham, AL
Analyzed, researched and developed requirements for EPL’s core product used
by credit unions.
Analyzed, researched and developed requirements for third party product
integrations.
Collaborated with Product Manager and Engineer to identify requirements
during elaboration.
Scheduled meetings with Project Manager, Engineer, Tester and Database
Administrator to review requirements before engineer began construction.
Created and updated use case and field validation documents using Microsoft
Word.
Reviewed test plans to insure Tester covered all requirements.
Project Manager, EPL, Inc.
Scheduled software releases of EPL’s core product for production release to
credit unions.
Conducted a daily status meeting with engineers and testers.
Prepared monthlyreport of software releases to the COO.
2010-2013
2008-2010
2005-2008
2. Extensive knowledge of SDLC, Software Development Life Cycle and RUP
process, Rational Unified Process.
Knowledge of Microsoft Office tools, Word, Excel, Outlook, QuickBase (a web-
based tool developed by Intuit for managing software development releases),
Rational ClearCase and ClearQuest for document storage and change request
tracking (defects and enhancements).
Worked closely with other Project Managers for scheduling of releases and
resources.
Worked closely with all areas of the company, Engineering, Testing, Customer
Support, Database Administrators, System Administrators for deciding on
content of software releases and scheduling of resources from inception of the
release to transitioning to production for credit unions.
Conducted various meetings regarding each software release.
Quality Assurance Analyst, EPL, Inc.
Worked closely with Director of Quality Assurance in developing and
documenting software procedures and processes.
Conducted meetings with Product Managers, Project Managers, Business
Analysts and Engineers to identify needed procedures.
Heavily involved with implementation of Rational ClearCase and ClearQuest for
document storagecode versioning control and code change request tracking.
Designated as the ClearQuest Administrator and was involved in development of
the code change request form, query creation and report template creation using
Crystal Reports.
2002-2005
Client ServiceConversions Representative, EPL, Inc.
Maintained customer inquiry database and assisted credit union customers with
system support questions.
Traveled to various customer sites for software installation and support on “live”
date on EPL’s core system.
Prepared documentation for customer training.
Responsible for customer training on EPL’s software.
Responsible for maintaining credit union customers lending documents.
1998-2002