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Classify each of the following as a direct or an indirect cost of mismanaged stress in an
organization. Example Direct Indirect Kayla and Rhys started fighting last week over who was
going to be in charge of the Nickerson project. Budget cuts have made both of them grumpy. An
employee who takes "mental health days" even when she is not sick. Silo Systems creates state-
of-the-art cement silos that are used by developers to lay the foundation of new buildings. But
over the last year, managers at silo Systems have noticed that individual employees are
producing less and less. In addition, the equipment maintenance team is reporting more and more
cases of equipment fallure. Silo Systems is experiencing costs related to: Participation problems
Performance decrements Type A behavior pattems Compensation awards

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