Personal Information
Organization / Workplace
Helsinki Area, Finland Finland
Occupation
Service Design Lead at OP Financial Group, Design & CX
Industry
Finance / Banking / Insurance
Website
www.op.fi
About
Service design team lead, human-centered developer, customer experience creator, speaker, blogger. I've been designing and developing business, products, services and processes for many years and I'm passionate about it. Positive, curious and social human being - that's me. Say hi to me on Twitter as well! @harrimatias
- Presentations
- Documents
- Infographics
Matkalla saumattomaan kaikkikanavaiseen asiakaskokemukseen - Case K-Rauta
Jussi-Pekka Erkkola
•
6 years ago
K niin kuin ketterä - Kesko ketteränä organisaationa
Jussi-Pekka Erkkola
•
7 years ago
Maailma asiakkaasi silmin: Asiakaskokemus ja sen mittaaminen -webinaari
Questback_Fin
•
8 years ago
Asiakkuusindeksi 2016 tutkimuksen tuloksia - Tom Nickels
Avaus
•
7 years ago
HOW TO GENERATE 50 CONCEPTS IN 1 HOUR by DESIGN THINKING
John Knight
•
8 years ago
IBM Design: Design at Scale
Adilson Chicória
•
8 years ago
Wearable-First Design and Accessibility
Ted Drake
•
8 years ago
Things to know to improve your willpower
Sebastien Juras
•
8 years ago
20150714 @OpenHCI: Communication in Human-Centered Design
Obie Chen
•
8 years ago
21 Hidden LinkedIn Hacks Revealed
Emma Brudner
•
9 years ago
EIA 2015 Leading With Design Thinking
European Innovation Academy
•
8 years ago
Lean startup pähkinän kuoressa
Lauri Kutinlahti
•
10 years ago
Product Design Sprint
Baris Erkol
•
11 years ago
Designing The Problem
Steve Portigal
•
9 years ago
Muotoilusta todellisuuteen – Kuinka uusi toimintamalli saadaan toteutettua ja kuinka sitä voidaan monistaa
Service Design Breakfast
•
9 years ago
17 Things Powerful People Say
GetSmarter
•
9 years ago
Sketchnotes-SF Meetup :: Round 13 [Tue Dec 02, 2014]
Kate Rutter
•
9 years ago
Generation Z and the Future of Technology
Pamela Pavliscak
•
9 years ago
Bomba Camp esitys 1
Satu Miettinen
•
13 years ago
Asiakasymmärrys
Satu Miettinen
•
13 years ago